The document outlines that business objectives should guide the selection of technology and delivery models, emphasizing the necessity to optimize and evaluate ERP technology's opportunities and challenges. It highlights the importance of enhancing workforce flexibility, improving employee skills, and ensuring efficient resource utilization while focusing on best practices in productivity, process capability, and delivery. Additionally, it emphasizes the significance of rationalizing organizational operations, managing relationships, and leveraging advanced IT capabilities.

1. Business'Objec,ves'should'determine'the'Right'Technology'&'delivery'model'
! Op,mizing'and'evalua,ng'ERP'technology'opportuni,es'and'challenges''
3'
Business'Objec,ves' Business'Drivers' ERP'Priori,es''
! Rebalancing'the'Organisa,on''
Tac,c/Ac,ons/tasks'
Right'Technology/'
Delivery'model''
Corporate'Values''
Enhance'flexibility'&'
mobility'of'workforce'
Improve'employees’'
knowledge,'skills'&'
capabili,es'
Improve'the'efficiency,'
reflec,ng'industry'''
best'prac,ces'in'
produc,vity','process'
capability'and'delivery'''
! Op,mal'Use'of'internal'resources'
! Value'for'money'
! Reduc,on'of'Overhead'
! Ra,onalisa,on'
! People'are'the'assets'
! Human'Resource'Management'
! Supplier'Rela,onship'Mang''
! Finance'Management''
! Stakeholder'Rela,onship'Mang''
! BI'&'repor,ng'Management'
! MIS'/'Integra,on'&'Datawarehouse''
! Close'strategic'capability'gaps' ! Ra,onalise'IT' ! Leverage'state'of'the'art'IT'capabilites'! Standardize'IT''
Determine'' Determine'' Determine''
Social'Media'
Mobile'