Some companies struggle to unlock growth despite having happy customers and Product-Market-Fit. Unlocking growth requires the company to find Go-To-Market Fit. Tae Hea shares a way to find GTM Fit -- called “Surfing to GTM Fit.” Why surfing? Unlocking growth feels like the transition from paddling to surfing. Surfing is a three step process: 1) catching the wave (finding the urgent pain to get leads), 2) riding the wave (executing a playbook to find and close the same type of customers), and 3) having the right surfboard (personalizing your GTM model).
Kristen Habacht - Gimme the leads: Aligning sales and marketing at the right ...SaaStock
No one likes scoring MQLs to find the best leads to follow up with, and account-based marketing has played a key role in driving revenue growth. As the conversation in SaaS turns to moving marketing’s focus further down the funnel, the sales and marketing teams must work with ever-greater synchronicity. But there's still a case for qualified leads, especially when selling to smaller companies with a high-velocity sales cycle. We explore successful lead-gen strategies that have struck the balance between account-based and high-velocity marketing to drive qualified leads into the arms of hungry salespeople.
Guillaume Moubeche - Searching for incremental product-market fit during a cr...SaaStock
As a B2B tech startup borne out of industry problems and pivoting around that pain, searching for product-market fit is an enduring task. However, PMF is a prerequisite for sustainable and profitable growth, no matter the market you’re in. Once you’ve achieved PMF, you'll see the results both in user acquisition and in user retention. Plus, it's also a critical milestone for VC-backed businesses. In this practical session, we’ll tackle:
- PMF in the early stages: minimizing costs & maximizing cash
- Identifying your customers and competitors
- The key steps to re-find PMF as you build new features"
Jaleh Rezaei - How to build a scalable growth engine through speed: 5 actiona...SaaStock
To win in the current market, your marketing strategy means life or death for your business. When it comes to building scalable growth, most marketers and CMOs have it wrong. They focus on content quality, channel strategy and planning, when they should be focused on one thing and one thing only -- SPEED. In this session Jaleh will share actionable strategies that any marketing team can adopt to move 10 times faster and stop wasting time building high quality campaigns that don’t work.
Mark Roberge - The science of re-establishing growth: When, where, and howSaaStock
Over the past few months, we have moved our operation into a virtual setting, reset budgets and revenue plans, and pivoted to target market and messaging aligned with the economic context. Now what? Are we being too aggressive? Or too conservative? What should we be tracking to understand these critical questions? Mark Roberge, managing director at Stage 2 Capital, professor at Harvard Business School, and former CRO at HubSpot, will share his frameworks to quantitatively answer when, where, and how to scale. He will present the scientific, data-driven approach he implements in companies to assess product-market-fit, go-to-market-fit, and the appropriate pace of scale. He will also illustrate front-line tactics used to accelerate companies toward re-establishing growth.
Tomasz Tunguz - 10 Learnings from Redpoint 2020 GTM SurveySaaStock
Glean insights into the current state of Go-to-Market Strategy through a data-driven analysis led by Tomasz Tunguz, Managing Director at Redpoint Ventures. This presentation will outline the Top 10 learnings from the Redpoint 2020 GTM Survey and provide a snapshot of the best practices performed by industry leaders across growth stages. What are the most common structures for sales, account executives, and development representatives teams? How much of your ARR should be spent on marketing programs? What gross margin payback period should you be targeting? These questions and more will be answered in a cohort analysis of over 500 companies.
Aaron Ross - The playbook to (re)igniting growthSaaStock
The world’s economies aren’t going to recover anytime soon. There’s more risk – and opportunity – than ever before. How can a business pivot, survive and thrive? Based on the very newest material in the 2nd Edition of From Impossible To Inevitable, Aaron Ross dives into the surprisingly few big levers that ignite – or stifle – growth. Based on lessons learned from some of the world’s fastest growing companies, including:
• Entrepreneurial Depression and the Anxiety Economy
• How to cut through customer and prospect paralysis
• How $3B Investor Sagemount Triples Company Valuations In Three Years
• How Twilio Nailed A Billion Dollar Niche
• 3 Uncommon Practices of Hypergrowth CMOs
Meagen Eisenburg - Marketing in times of crisisSaaStock
The true test of marketers. Are you a revenue driver or a cost center? You cannot afford to be the latter. Marketing leaders must focus their teams on the areas that will drive revenue while they cut costs - the biggest impact for the business. Join TripActions CMO Meagen Eisenberg as she highlights her approach to ensuring Marketing delivers on its mission-critical role even in times of uncertainty or crisis.
Some companies struggle to unlock growth despite having happy customers and Product-Market-Fit. Unlocking growth requires the company to find Go-To-Market Fit. Tae Hea shares a way to find GTM Fit -- called “Surfing to GTM Fit.” Why surfing? Unlocking growth feels like the transition from paddling to surfing. Surfing is a three step process: 1) catching the wave (finding the urgent pain to get leads), 2) riding the wave (executing a playbook to find and close the same type of customers), and 3) having the right surfboard (personalizing your GTM model).
Kristen Habacht - Gimme the leads: Aligning sales and marketing at the right ...SaaStock
No one likes scoring MQLs to find the best leads to follow up with, and account-based marketing has played a key role in driving revenue growth. As the conversation in SaaS turns to moving marketing’s focus further down the funnel, the sales and marketing teams must work with ever-greater synchronicity. But there's still a case for qualified leads, especially when selling to smaller companies with a high-velocity sales cycle. We explore successful lead-gen strategies that have struck the balance between account-based and high-velocity marketing to drive qualified leads into the arms of hungry salespeople.
Guillaume Moubeche - Searching for incremental product-market fit during a cr...SaaStock
As a B2B tech startup borne out of industry problems and pivoting around that pain, searching for product-market fit is an enduring task. However, PMF is a prerequisite for sustainable and profitable growth, no matter the market you’re in. Once you’ve achieved PMF, you'll see the results both in user acquisition and in user retention. Plus, it's also a critical milestone for VC-backed businesses. In this practical session, we’ll tackle:
- PMF in the early stages: minimizing costs & maximizing cash
- Identifying your customers and competitors
- The key steps to re-find PMF as you build new features"
Jaleh Rezaei - How to build a scalable growth engine through speed: 5 actiona...SaaStock
To win in the current market, your marketing strategy means life or death for your business. When it comes to building scalable growth, most marketers and CMOs have it wrong. They focus on content quality, channel strategy and planning, when they should be focused on one thing and one thing only -- SPEED. In this session Jaleh will share actionable strategies that any marketing team can adopt to move 10 times faster and stop wasting time building high quality campaigns that don’t work.
Mark Roberge - The science of re-establishing growth: When, where, and howSaaStock
Over the past few months, we have moved our operation into a virtual setting, reset budgets and revenue plans, and pivoted to target market and messaging aligned with the economic context. Now what? Are we being too aggressive? Or too conservative? What should we be tracking to understand these critical questions? Mark Roberge, managing director at Stage 2 Capital, professor at Harvard Business School, and former CRO at HubSpot, will share his frameworks to quantitatively answer when, where, and how to scale. He will present the scientific, data-driven approach he implements in companies to assess product-market-fit, go-to-market-fit, and the appropriate pace of scale. He will also illustrate front-line tactics used to accelerate companies toward re-establishing growth.
Tomasz Tunguz - 10 Learnings from Redpoint 2020 GTM SurveySaaStock
Glean insights into the current state of Go-to-Market Strategy through a data-driven analysis led by Tomasz Tunguz, Managing Director at Redpoint Ventures. This presentation will outline the Top 10 learnings from the Redpoint 2020 GTM Survey and provide a snapshot of the best practices performed by industry leaders across growth stages. What are the most common structures for sales, account executives, and development representatives teams? How much of your ARR should be spent on marketing programs? What gross margin payback period should you be targeting? These questions and more will be answered in a cohort analysis of over 500 companies.
Aaron Ross - The playbook to (re)igniting growthSaaStock
The world’s economies aren’t going to recover anytime soon. There’s more risk – and opportunity – than ever before. How can a business pivot, survive and thrive? Based on the very newest material in the 2nd Edition of From Impossible To Inevitable, Aaron Ross dives into the surprisingly few big levers that ignite – or stifle – growth. Based on lessons learned from some of the world’s fastest growing companies, including:
• Entrepreneurial Depression and the Anxiety Economy
• How to cut through customer and prospect paralysis
• How $3B Investor Sagemount Triples Company Valuations In Three Years
• How Twilio Nailed A Billion Dollar Niche
• 3 Uncommon Practices of Hypergrowth CMOs
Meagen Eisenburg - Marketing in times of crisisSaaStock
The true test of marketers. Are you a revenue driver or a cost center? You cannot afford to be the latter. Marketing leaders must focus their teams on the areas that will drive revenue while they cut costs - the biggest impact for the business. Join TripActions CMO Meagen Eisenberg as she highlights her approach to ensuring Marketing delivers on its mission-critical role even in times of uncertainty or crisis.
Mark Roberge is a Senior Lecturer with Harvard Business School, former CRO of Hubspot and author of bestseller "The Sales Acceleration Formula". Join him as he takes you through his step by step guide to revenue growth.
Industry leader, Trish Bertuzzi discusses trends in sales development, based off of her book - The Sales Development Playbook - at Rainmaker 2016.
Trish Bertuzzi:
Well I am really excited to be here. Let me tell you something. When you have someone like Kyle Porter endorse your book, it's like you hit winning the Oprah Winfrey Book Club, because this man knows sales development, so really, really excited. Sales development is hot. I'm talking caliente hot, hot, hot, hottest job in sales today. Forbes Magazine published an article, Inc Magazine, you name it. You're sitting in the most happening place in the entire career profession. One of the reasons I know it's so hot is because Kanye West went on a Twitter rant about it. You know Kanye trends, so all good, all good. I'm glad you like that one. I'm going to ask you a question. There are two companies. One has sales development, one doesn't. Obviously the one that has sales development is more productive, but how more productive do you think they make their reps, 5, 15, or 25%? What do you think?
[00:02:00]
It's hard to say, right? Let me tell you, it's all of these numbers, because having sales development does mean you're more productive. That's the good news. The bad news is that it's not always the same uplift in productivity. That's a challenge because who doesn't want to be 25% more productive. We all do. I wrote a book. I don't know if you guys have heard that, but I wrote a book called The Sales Development Playbook. In it, I talk about the six major elements that you, as sales development leaders, need to really get under your belt to be super productive, and be real rock stars. You're probably awesome at two, three, maybe four of these, but to really kill it, to really crush it, you need to be good at all six. I'm going to talk to you about three ideas that came out of the book. I did have Kyle's help in this. I said, "Give me three ideas that really resonated with you." He picked the three, and I'm going to share them with you.
[00:03:00]
The first idea is something I call the five lies, but before I talk about idea number one, I'm going tell you why I wrote the book, because I had no burning desire to be an author. If I could have written anything, believe me, it would have been 50 Shades of Grey, or something similar. I wrote this book instead. I wrote the book because I was pissed off, I mean really mad, really angry. I was reading books, and blog articles, and magazine articles that said, "Here's how you do sales development. Here's how I did it at this company, and this is how you should do it too." I'm like, "Sure, that was a great company. Who wouldn't want to do that? Wait, my buyer's not the same. My market's not the same. My sales cycle's not the same. My solution's not the same." This isn't cookie cutter. It's not a one size fits all strategy, so I was so mad that I
Zero to 100 - Part 4: Building a Sales Team - Stephanie SchatzDavid Skok
Zero to 100 is a learning program from David Skok. It is a detailed instruction manual for how to take your startup from zero to $100m, with a particular focus on the area of building a go-to-market machine. So many of today’s founders come from a product or technical background, and have never been involved with sales and marketing. Right after starting their venture, they are hit with the huge problem of how to build their go-to-market organization and processes. It breaks the journey down into 9 steps, and explains why it is crucial not to skip steps in this journey in the rush to get ahead. The major emphasis of the course focuses on building a repeatable, scalable and profitable growth machine. Once you have that in place, you are ready to hit the gas and scale like crazy.
To see videos of the presentations, click here: https://www.forentrepreneurs.com/matrix-growth-academy-zero-to-100-videos/
Applying Predictive and AI to Top-of-Funnel ABMRollWorks
Watch the webinar on-demand: http://pages.rollworks.com/Mintigo-Predictive-and-ABM-LP.html
One of the best ways to get started with account-based marketing is with programmatic display advertising. Adding a predictive layer to your top-of-funnel ABM investment will also improve ROI and make sure your entire funnel is fed with the best and brightest leads.
Join RollWorks and Mintigo to learn:
The basics of top-of-funnel ABM
How to add predictive layers to your ABM
How to tier your accounts and ads
EXECUTE YOUR ABM STRATEGY!
BUILD PIPELINE, Set Clear Expectations
CONSISTENT & PERSISTENT Touch Points
Make your ABM Strategy work for you and your team!
-Katherine Andruha
Slow and Steady Wins the Race: Building Marketing Channels Slowly to Achieve ...saastr
Building out a marketing channel is like building product. It takes countless iterations and constant market feedback to get right. This session will introduce tactics on how to slowly and methodically test, assess success and eventually scale a marketing channel until it hits a ceiling and it's time to move to the next one.
B2B SaaS Revenue Growth: How to Accelerate Sales VelocityNemanja Zivkovic
Learn how to accelerate sales velocity and close more deals faster. This webinar covers the definition of sales velocity, factors that affect it, as well as tips on what you can do right now to increase your own company’s revenue growth.
A startup. SMB. A long-standing corporation. It doesn’t matter. You got sales objectives you gotta meet and the majority of sales goals include more deals closed in a shorter time frame. This is also known as sales velocity.
But how can we accelerate sales velocity? And how can we define it first?
Sales velocity is a sales metric. It explains the amount of revenue you can probably close on a particular day. In essence, the higher your sales velocity, the quicker your business growth.
Webinar covers three reasons why Sales Velocity is your key metric, five key reasons why your Sales Pipeline is slow, 11 different strategies for improving the Revenue Growth, and nine Closing Tactics to improve Sales Velocity.
Jumpstart: 10 Things I'd Do Even Better: More Lessons Learned with Shasta Ven...saastr
Phil Fernandez - Former CEO / Marketo at SaaStr Annual 2018
Marketo was, and continues to be, a wildly successful SaaS company -- the original T2D3. As co-founder and ex-CEO, I'm immensely proud of what we achieved. But now that I have retired from Marketo, I can look back and see some things we could have done even better -- to innovate more quickly, build an even better work place, and to grow even faster. In this session, I will talk about ten things that I would do even better if I founded another SaaS company. Which I don't plan to do!
Webinar | Bridging the Buyer / Seller Credibility GapAltify
Here’s the problem …
Buyers tell us that most sales professionals (64%) don’t understand their business.
Many sellers say that the materials they get from marketing don’t help build credibility during the first sales call.
Marketing leaders suggest that maybe sellers don’t use the materials that they provide in the right way.
Here’s the result ...
Buyers get frustrated, and sellers lose deals.
This is not just a sales and marketing alignment problem; it is a customer alignment problem. How can we help salespeople connect their solutions with the customers’ business problems? Without that connection, sellers lack credibility and lose deals.
Join us as we will dig into this deal-killing issue.
We will show you how to accelerate the salesperson’s experience in the customer’s business, and share the most relevant insights and sales messages; advancing their credibility, and advancing the deal.
We will also demonstrate Dealmaker Align, part of our Smart Sales Transformation suite, and the solution for bridging the buyer / seller credibility gap and resolving the sales and marketing alignment problem.
In these economic times, companies must find new ways to grow revenues. The Partner community and it\'s extended sales force is the #1obvious choice. Palladin will show you how to implement Best Practices to develop predictable forecasting & new revenue growth with select Partners.
Mark Roberge is a Senior Lecturer with Harvard Business School, former CRO of Hubspot and author of bestseller "The Sales Acceleration Formula". Join him as he takes you through his step by step guide to revenue growth.
Industry leader, Trish Bertuzzi discusses trends in sales development, based off of her book - The Sales Development Playbook - at Rainmaker 2016.
Trish Bertuzzi:
Well I am really excited to be here. Let me tell you something. When you have someone like Kyle Porter endorse your book, it's like you hit winning the Oprah Winfrey Book Club, because this man knows sales development, so really, really excited. Sales development is hot. I'm talking caliente hot, hot, hot, hottest job in sales today. Forbes Magazine published an article, Inc Magazine, you name it. You're sitting in the most happening place in the entire career profession. One of the reasons I know it's so hot is because Kanye West went on a Twitter rant about it. You know Kanye trends, so all good, all good. I'm glad you like that one. I'm going to ask you a question. There are two companies. One has sales development, one doesn't. Obviously the one that has sales development is more productive, but how more productive do you think they make their reps, 5, 15, or 25%? What do you think?
[00:02:00]
It's hard to say, right? Let me tell you, it's all of these numbers, because having sales development does mean you're more productive. That's the good news. The bad news is that it's not always the same uplift in productivity. That's a challenge because who doesn't want to be 25% more productive. We all do. I wrote a book. I don't know if you guys have heard that, but I wrote a book called The Sales Development Playbook. In it, I talk about the six major elements that you, as sales development leaders, need to really get under your belt to be super productive, and be real rock stars. You're probably awesome at two, three, maybe four of these, but to really kill it, to really crush it, you need to be good at all six. I'm going to talk to you about three ideas that came out of the book. I did have Kyle's help in this. I said, "Give me three ideas that really resonated with you." He picked the three, and I'm going to share them with you.
[00:03:00]
The first idea is something I call the five lies, but before I talk about idea number one, I'm going tell you why I wrote the book, because I had no burning desire to be an author. If I could have written anything, believe me, it would have been 50 Shades of Grey, or something similar. I wrote this book instead. I wrote the book because I was pissed off, I mean really mad, really angry. I was reading books, and blog articles, and magazine articles that said, "Here's how you do sales development. Here's how I did it at this company, and this is how you should do it too." I'm like, "Sure, that was a great company. Who wouldn't want to do that? Wait, my buyer's not the same. My market's not the same. My sales cycle's not the same. My solution's not the same." This isn't cookie cutter. It's not a one size fits all strategy, so I was so mad that I
Zero to 100 - Part 4: Building a Sales Team - Stephanie SchatzDavid Skok
Zero to 100 is a learning program from David Skok. It is a detailed instruction manual for how to take your startup from zero to $100m, with a particular focus on the area of building a go-to-market machine. So many of today’s founders come from a product or technical background, and have never been involved with sales and marketing. Right after starting their venture, they are hit with the huge problem of how to build their go-to-market organization and processes. It breaks the journey down into 9 steps, and explains why it is crucial not to skip steps in this journey in the rush to get ahead. The major emphasis of the course focuses on building a repeatable, scalable and profitable growth machine. Once you have that in place, you are ready to hit the gas and scale like crazy.
To see videos of the presentations, click here: https://www.forentrepreneurs.com/matrix-growth-academy-zero-to-100-videos/
Applying Predictive and AI to Top-of-Funnel ABMRollWorks
Watch the webinar on-demand: http://pages.rollworks.com/Mintigo-Predictive-and-ABM-LP.html
One of the best ways to get started with account-based marketing is with programmatic display advertising. Adding a predictive layer to your top-of-funnel ABM investment will also improve ROI and make sure your entire funnel is fed with the best and brightest leads.
Join RollWorks and Mintigo to learn:
The basics of top-of-funnel ABM
How to add predictive layers to your ABM
How to tier your accounts and ads
EXECUTE YOUR ABM STRATEGY!
BUILD PIPELINE, Set Clear Expectations
CONSISTENT & PERSISTENT Touch Points
Make your ABM Strategy work for you and your team!
-Katherine Andruha
Slow and Steady Wins the Race: Building Marketing Channels Slowly to Achieve ...saastr
Building out a marketing channel is like building product. It takes countless iterations and constant market feedback to get right. This session will introduce tactics on how to slowly and methodically test, assess success and eventually scale a marketing channel until it hits a ceiling and it's time to move to the next one.
B2B SaaS Revenue Growth: How to Accelerate Sales VelocityNemanja Zivkovic
Learn how to accelerate sales velocity and close more deals faster. This webinar covers the definition of sales velocity, factors that affect it, as well as tips on what you can do right now to increase your own company’s revenue growth.
A startup. SMB. A long-standing corporation. It doesn’t matter. You got sales objectives you gotta meet and the majority of sales goals include more deals closed in a shorter time frame. This is also known as sales velocity.
But how can we accelerate sales velocity? And how can we define it first?
Sales velocity is a sales metric. It explains the amount of revenue you can probably close on a particular day. In essence, the higher your sales velocity, the quicker your business growth.
Webinar covers three reasons why Sales Velocity is your key metric, five key reasons why your Sales Pipeline is slow, 11 different strategies for improving the Revenue Growth, and nine Closing Tactics to improve Sales Velocity.
Jumpstart: 10 Things I'd Do Even Better: More Lessons Learned with Shasta Ven...saastr
Phil Fernandez - Former CEO / Marketo at SaaStr Annual 2018
Marketo was, and continues to be, a wildly successful SaaS company -- the original T2D3. As co-founder and ex-CEO, I'm immensely proud of what we achieved. But now that I have retired from Marketo, I can look back and see some things we could have done even better -- to innovate more quickly, build an even better work place, and to grow even faster. In this session, I will talk about ten things that I would do even better if I founded another SaaS company. Which I don't plan to do!
Webinar | Bridging the Buyer / Seller Credibility GapAltify
Here’s the problem …
Buyers tell us that most sales professionals (64%) don’t understand their business.
Many sellers say that the materials they get from marketing don’t help build credibility during the first sales call.
Marketing leaders suggest that maybe sellers don’t use the materials that they provide in the right way.
Here’s the result ...
Buyers get frustrated, and sellers lose deals.
This is not just a sales and marketing alignment problem; it is a customer alignment problem. How can we help salespeople connect their solutions with the customers’ business problems? Without that connection, sellers lack credibility and lose deals.
Join us as we will dig into this deal-killing issue.
We will show you how to accelerate the salesperson’s experience in the customer’s business, and share the most relevant insights and sales messages; advancing their credibility, and advancing the deal.
We will also demonstrate Dealmaker Align, part of our Smart Sales Transformation suite, and the solution for bridging the buyer / seller credibility gap and resolving the sales and marketing alignment problem.
In these economic times, companies must find new ways to grow revenues. The Partner community and it\'s extended sales force is the #1obvious choice. Palladin will show you how to implement Best Practices to develop predictable forecasting & new revenue growth with select Partners.
A Deep Dive into Account Fit: How to build the perfect account list & targeti...RollWorks
You can view the full webinar here: https://www.rollworks.com/resources/webinar/a-deep-dive-into-account-fit/
In this webinar DataFox joins us to talk about account fit, how to determine your target account list, and get set up for ABM success.
We also cover types of account-based marketing ads such as company name ads, persona based ads, and ads for sales stages. You'll learn:
How to define your ideal customer from your data
How to create the perfect account list
How to use targeted ads to reach those customers at the right time
At Totango, we’ve developed a framework – the Customer Retention Cost (CRC) and the CRC Ratio – to assess and benchmark customer retention efforts in the industry. This is a critical missing component in the portfolio of metrics that SaaS executives, Boards, and investors should track and measure.
The presentation covers elements of a GTM plan, what makes it disruptive and how does one measure it. The presentation was used at the NASSCOM Product Conclave in Cochin held on 14 Dec 2016 by Sunder Madakshira.
Quería compartir esta presentación del nuevo producto TMC que creo que puede ser muy interesante para algunas organizaciones: Our approach to Customer Engagement.
Sabemos la cantidad de dinero invertido (o mal invertido) en actividades para incentivar a los clientes a comprar más de nuestros productos, en ocasiones para que no dejen de comprarlos y en otras para fortalecer la relación comercial. Sin embargo, la evidencia indica, como veras en la presentación, que la mayoría de estos programas, por una u otra razón, fracasan.
Este nuevo modelo, simple pero a la vez contundente, busca minimizar los factores que han generado el fracaso de la mayoría de estos programas.
In this prescriptive breakout session learn what successful Solution Providers are doing to build their Cloud/Mobility business. This workshop is designed for Solution Provider new to cloud/mobility marketplace or have not yet seen success. Success in the new marketplace starts with a Practice Statement, entails new ideas on building marketing savvy and better sales execution. We will cover a variety of tools, tips and techniques partners are using to drive Cloud /Mobility success.
Topics:
• Why you need to create a Practice Statement
• Aligning your marketing message to fit your Cloud strategy
• Building your Cloud marketing program that is unique and is active
• Creating a sales mentality and compensation program that works
• Developing a Business Guidance sales mentality
http://www.ingrammicrocloud.com
The Many Faces of Sales Enablement: How to Drive Revenue Through Retention Ma...Aggregage
In a pandemic, it’s more important than ever to focus on retaining and expanding current customers. So, how can sales and marketing support the retention effort? Join Ruth Stevens as she dives into this fast-paced session and reviews the 7 key strategies for current customer marketing, to enable sales and expand customer value.
Rory O’Driscoll - The war is over and the cloud won. What comes next?SaaStock
The COVID recession has not impacted the 20-year love affair investors have had with SaaS. But as the era of "SaaS for X" draws to a close, where are the next opportunities for today's cloud startups? Rory O’Driscoll, partner at Scale Venture Partners and early investor in SaaS pioneers like Box, Docusign, and Bill.com, takes a data-driven look at the evolution of the SaaS market then looks ahead to the next generation of enterprise software: the Intelligent Connected World.
Jacco vanderKooij - This time it’s personal: Business ethics & ego in a globa...SaaStock
The moral imperative for SaaS vendors is the idea that "what got you to this point, will not get you to the next point". Many founders/leaders of a company have achieved their success by bucking the trend and ignoring the advice of trusted advisors. This for many is perceived as having an ego. But this was needed for survival to make it this far. Then suddenly this method stops working. That point has come for many of us, as the problems we face today are far greater than any single company can tackle. It requires companies to work together as a team, it asks for die hard competitors (Apple and Google) to create a unified front, and may even require a joint venture between a multinational and a small start-up with innovative products. This is the time to put your ego in check and let common sense prevail.
Andy Byrne - Your checklist for revenue confidenceSaaStock
How can you create confidence in your revenue outlook at a time when all your planning assumptions have changed? When Covid hit, leading Silicon Valley Venture Capital firms asked Clari CEO Andy Byrne to call on the company’s experience to deliver a series of clinics on this question for CEO’s of portfolio companies. In this practical how-to session Andy shares the checklist of 13 must-do tasks and analyses revenue leaders can take their team through to establish certainty of their revenue outlook. Attendees will get practical guidance on assessing pipeline risk, protecting renewals and finding new sources of growth.
Tricia Gellman - Re-think the funnel: High-touch engagements in a low-touch w...SaaStock
It’s official. The digital future is here. It’s not going anywhere, and if you’re not on board, you’re in trouble. So, in this new world where digital channels have become the primary (and sometimes the only) customer-engagement model, how can you adapt and thrive? Tricia Gellman, CMO of Drift will discuss exactly that, and how in a new low-touch world, you can continue to have high-touch engagements and hit your revenue goals. You'll uncover how savvy marketers can “think outside the screen”, optimise different channels and double down on customer experience and communication.
Rafael Sweary - Shifting priorities, reducing risk and strategizing for the n...SaaStock
COVID-19 sent the entire ecosystem into a new reality. Rafael Sweary, co-founder and president of WalkMe, the leading Digital Adoption Platform will share how WalkMe, with 800+ employees and 10 global offices, quickly adopted its plan and execution and turned the COVID-19 disruption into a big opportunity. The session includes in-depth, multi-faceted explorations of the complex issues (from shifting product priorities to board communication) and provides a practical guide, tips, and proprietary data that you can use in your plan today.
Nathan Latka - Grow 2x during crisis: The secret to Customers, Cash, and Crea...SaaStock
Nathan Latka is a tour-de-force of data. Over the last few months he’s collected 3 tactics for customers, cash, and growth by interviewing 100 SaaS CEO's during COVID. In this session, we'll talk through all 9 tactics so you can:
- Grow your customers even when you think you can't
- Get cash from places you didn't know you had access to
- Drive growth using tactics no one knew about 3 months ago
If you want up-to-the-minute, on-the-money insights alongside hard metrics; this is the session for you.
Matt Henderson - Walking the SaaS tightrope: Protecting revenue whilst plotti...SaaStock
For most SaaS companies, now is the time to carefully protect revenue. As lockdown and shelter-in-place measures begin to lift, attention must turn to the economic recovery. SaaS has a major role to play. SaaS improves the efficiency of existing businesses, makes it cheaper and easier to start new ones, and lowers the barriers to economic access. As a result SaaS companies need to combine two modes of thinking: protecting revenue today, whilst plotting growth tomorrow.
Henry Schuck - Hit Your Number: How ZoomInfo Developed a Winning (and Leading...SaaStock
With the recent COVID-19 crisis and its massive-scale impact on shifting market trends and budgets, sales organizations are now faced with two options: sink or swim. Who is your ideal buyer? What does the new remote selling look like? How can (and should) you adapt? You’ll walk away from this session learning how our best-in-class (now remote) sales team recently blew past our 1,000 demo per day target as well as other major takeaways to help you: Identify your ideal buyer; Shift your selling strategy; Ensure sales effectiveness.
Personio is said to be one of Europe's next unicorns and received a Series C funding led by Accel in January and has the ambitious goal of becoming Europe's leading HR software for SMBs. As we all know, Covid-19 has turned the world upside down and has presented businesses with major, and unthinkable, challenges. Yet as many of us struggle to keep pace with the changing market, Hanno Renner, co-founder and CEO of HR software provider Personio, will share his insights on how he led his team in adapting their growth targets and current strategy to the new situation. We’ll dive into how – with the right team, products, and processes – you can continue to accelerate your growth in any situation, no matter the challenge.
David Skok - How to survive and thrive in the post COVID eraSaaStock
David will start at the very high level analyzing the huge forces that are disrupted the world, and then drop down to how they will cause a major shift in the world equivalent to going through the industrial revolution in a highly compressed timetable. He will look at how the new world is going to be different to the old world. He will then look at the macroeconomic impacts, and then drop down a level to look at the impact on the tech industry, and then drop down to look at the impact this will have on your SaaS business. He will discuss how, as a SaaS entrepreneur/CEO you want to take action to reposition your business for the new world. And finally he will give tactical advice on how to minimize churn and optimize bookings.
Vasco Pedro - The future is here: How humans and AI will propel the hybrid wo...SaaStock
The threat of AI taking over our jobs is a belief that many still have today. But nothing can be further from the truth—as with any disruptive technology, some jobs will be replaced by machines, while many more opportunities will be created and augmented for more efficiency and value. This is evident with the current COVID-19 crisis in how organizations that are utilizing a hybrid workforce of humans and AI-powered virtual agents have been able to optimize the customer experience. While conversational AI provides 24/7 automated self-service, live agents are given more bandwidth to focus on more complex, higher-value work that requires personal interactions.
Tim McCormick - SaaSOptics Case Study: Increasing cash flow in a crisisSaaStock
In this keynote, SaaSOptics CEO Tim McCormick will discuss the difficult balancing act of getting cash in the door by reducing AR balance while also maintaining a positive relationship with your customers in the process. After all, we’re all feeling the effects of COVID-19's economic impact. Attend, and you’ll learn:
-How we reduced AR balance by 70%
-How to automate collections communications
-How to reallocate your resources to better support your customers"
Keith Casey - Transform the customer experience with a modern customer identi...SaaStock
With an abundance of devices, increasing reliance on technology, rapidly-evolving customer requirements, and higher expectations for security, privacy, and customer experience, companies who want to succeed must find ways to ensure their customers can engage with their services at any time, from any device, in a secure and safe manner. A modern CIAM solution must not only meet today’s security and compliance standards but create frictionless customer experiences to meet customers where they are in the ways they need. This webinar will focus on key trends to guide organizations as they design a ciam solution that will meet their current and future needs: ciam and iam features are increasingly overlapping; frictionless, consistent omni-channel experiences facilitated by single sign-on; improved developer support; further emphasis on security and compliance
April Dunford - Positioning jujitsu: How to win against powerful competitorsSaaStock
Our products compete in markets that are frightfully crowded and competitive. Competition comes in different forms including "The Hordes" (me-too copycats that claim to do what you do), "The Giants" (established market leaders who are a "safe" choice) and "The Ghosts" (the invisible but very real option of choosing nothing and sticking to the status quo). In this session, I will teach you how smart positioning can ensure you outrun the Hordes, use the strength of the Giants against them, and banish the Ghosts.
Randy Frisch - Your marketing plans are now irrelevant: Adapting to what the ...SaaStock
Speaking to various marketers since early March their intended plans are basically screwed, but this is forcing them to do the marketing that matters. Finally! For all of us, whether we're seeing more or less demand the key is to adapt and be relevant. Three key trends I've seen in speaking to marketers are a need to: (1) adapt to your customer, (2) control the digital buyer journey and (3) own time to launch. I'll show how a number of companies like Medtronic, 3M, Wiley, and others are adapting their marketing plans to connect and support customers. This mindset will help your team and your customers through this unimaginable time.
Corey Haines - Operationalizing growth from a veteran remote companySaaStock
We're an all-remote company of 11 spread across 6 timezones and essentially function as one big team. No managers, no "departments", and lots of collaboration. When I came onboard a year and a half ago I was the first marketing/sales hire and had to figure out how to operationalize and integrate everything marketing-, growth-, and sales-related into our workflow and the way that we did things. Especially since we work asynchronously, it was a challenge aligning everyone and making sure we had a really buttoned up process of moving things from idea to launch.
Carl Gold - Churn management in the time of coronavirusSaaStock
Some companies are frozen due to the CV-19 crisis, but some have benefited. Many more are challenged. So there is no evidence (yet) of a general churn crisis in SaaS. But even companies that have benefited from the crisis have to double down on churn prevention - a company thriving in the crisis has a target on it, and all the competition is coming after it. Whichever category you are in, the focus of reducing churn is (as always) providing maximum possible value to customers. But companies in every category have to adapt and update the customers "Value equation" to adapt to changing times. The session will cover some of the basics of churn prevention, feature Zuora data on what some companies are doing in the crisis, and look at how the usual strategies need to be updated in 2020
It’s more competitive than ever to grow a SaaS, let alone stand out from the crowd. Sujan has helped 27 SaaS companies grow over 300% and will distill the hard-learned lessons and 12 strategies that any SaaS company leverage to grow their business in 2019 and beyond. The strategies work no matter the size of your company, marketing budget or economic condition.
Aaron Krall - Dream Client Catcher: How to identify, contact and close deals ...SaaStock
This is the fastest most effective way to find massive amounts of qualified, ready to buy leads that turn into trials and demos. It's cheaper than paid ads, faster than content marketing and works almost immediately.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Eric Santos - Revenue plays to preserve MRR, gain efficiency and build a pipeline for future growth during the crisis
1. Revenue Plays to preserve MRR,
gain efficiency and build a pipeline for
future growth during the crisis
Eric Santos - CEO at RD Station
@ericnsantos
#SaaStockRemote
2. A little bit about me/us
● The leading Marketing Automation and CRM
platform for SMBs in Emerging Markets
● Over 16,000 customers in 20 countries
● 700 Employees, 1,800 Partners
● ~US$ 80M in funding so far, with investors:
TPG, Riverwood, Redpoint eventures, DGF,
Astella and Endeavor Catalyst
● Annual conference RD Summit gathers 12K
people
● Eric is a second-time tech entrepreneur, a board
member of Endeavor Brazil and CERTI
Foundation, advisor for a few startups and
acceleration programs.
Father of a little boy called Max (6yrs), race
professional go-karts as a hobby
15. ● Hold on to as many existing customers as
possible;
● Preserve as much ARR and Cash as possible
(in that order, if needed);
● Adjust ICP and Value Proposition if/as needed;
● Gain business model efficiency;
● Gain Market Share;
● Create a pool of future customers and healthy
MRR.
* Compilation of advice from multiples sources and advisors
Curated "rules" for winning after this period
How do we do all that?
17. Identify New Pains & Needs
● What has changed in the life of your customers, partners and prospects?
● Use qualitative interviews, product data and surveys (hint: this can also be used as marketing/PR
material)
Discover Segments that are suffering or benefiting the most
● Who are you selling to in the middle of the crisis? And who's upgrading? Why?
● What are the segments with most Churn/Negotiation requests? What's happening there?
Positioning & Messaging
● What's the new Promise (narrative) for prospects and customers?
● How do we better bring this to Sales/CS pitches and product materials?
Gather Intelligence and Refine Positioning
20. Invest heavily in Enablement
● Use the new positioning/messaging to train the team on how to have the right discussions with the
customers
● Enable your Partners to do the same. Help them become the protagonists (heroes) of this phase
Create Revenue Preservation Squads
● Be proactive, but have empathy
● Use extra headcount as "Rescuers"
● Think carefully about discounts and payment deferrals. Short-term reliefs are usually a better option
Change the Narrative
● Most companies are starting to look ahead now. How can you inspire your customers to take action?
MRR Preservation Plays
23. Adapt your go-to-market and SLAs
● Double-down on what's working. Prioritize acquisition for selected segments
● Adapt your Demand Generation with the new messaging (Content & Education work even better now)
● Adjust your Marketing&Sales&CS SLAs in "real-time"
Tips for Direct and Channel Sales
● Outbound calls and emails are getting less and less effective. Voice messages and chats are on the rise.
● Service Partners tend to focus solely on keeping their existing customers. Guide them not to "turn off" their
acquisition engine.
● Be mindful that some Partners might face cash flow problems. Consider anticipating commissions.
● Integrate the channels: promote specialized partners and segmented case studies to your prospects and
customers.
Sales Acceleration Plays
27. Rethink your long-term financial model
● Use the "Rule of 40" as a guardrail
● Optimize G&A for the new normal
● Think of creative ways that you could improve your gross margin. Example: adding a new product.
Fine-tune your acquisition funnel
● Less Outbound/Cold Inbound, more Hand-Raising and Product-led Growth;
● Redesign your Sales org accordingly;
Consider M&As to accelerate product roadmap and gain inorganic growth
● M&As could lower your needs for R&D investment, thus improving the bottom-line
● Most companies will have modest organic growth in 2020. M&As can be a way to make up for the "miss"
due to Covid
Gaining business model efficiency
28. Case: Gaining efficiency and growth through M&A
+ Significant savings in G&A and S&M due to
sinergies and talent arbitrage
30. Create and promote a free/cheap entry-level product
● Most companies are accelerating their digital transformation now. Use that to increase your customer/user
base quickly
● In practice, revenue cannibalization usually isn't an issue
● Promote the hell out of that offer to audiences in your focused segments that you still don't engage with
Start a initiative to go after your higher-priced customers
● Set up a pod armed with tools to find and negotiate deals with those customers
● Use the feedback from that pod to refine your positioning and product roadmap
Increase adoption and retention (especially in the Enterprise)
● Provide free/discounted upgrades for customers to try your Premium versions
● In the Enterprise, have initiatives to expand adoption in other departments. (Example: Pipefy)
Create a pipeline for future MRR
33. Mental health is the challenge
● Over-communication and transparency are key
● Guide/train your leaders on empathy
● Deal with variable compensation and quota issues
● Watch out for people overworking or burning out
On layoffs
● Layoffs have been the standard weapon preached by VCs, but they do have a negative long-term effect.
● Avoid them if you have the runway. Let growth and organic turnover do the "rightsizing".
● If you have to do it, do it once and do it right.
The Team will always remember how you treated them through this crisis
Managing People during the crisis
34. "Never waste a good crisis"
Winston Churchill
Eric Santos - CEO at RD Station
@ericnsantos
#SaaStockRemote