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A-Level Edexcel Busin
ENTREPRENEURS &
LEADERS
MEETING CUSTOMER
NEEDS
1.1/ 1.5
Starter: What is a business
objective?
 List as many as possible
Difference between an objective
and an aim
 An aim is where the business wants to go in
the future, its goals. It is a statement of
purpose, e.g. we want to grow the business
into Europe.
 Business objectives are the stated,
measurable targets of how to achieve
business aims. For instance, we want to
achieve sales of €10 million in European
markets in 2004.
Business Objectives
 S – Specific – objectives are aimed at what the
business does, e.g. a hotel might have an objective of
filling 60% of its beds a night during October, an
objective specific to that business.
 M - Measurable – the business can put a value to the
objective, e.g. €10,000 in sales in the next half year of
trading.
 A - Agreed by all those concerned in trying to achieve
the objective.
 R - Realistic – the objective should be challenging, but
it should also be able to be achieved by the resources
available.
 T- Time specific – they have a time limit of when the
Main objectives
 Survival – a short term objective, probably for small
business just starting out, or when a new firm enters
the market or at a time of crisis.
 Profit maximisation – try to make the most profit
possible – most like to be the aim of the owners and
shareholders.
 Profit satisficing – try to make enough profit to keep
the owners comfortable – probably the aim of smaller
businesses whose owners do not want to work longer
hours.
 Sales growth – where the business tries to make as
many sales as possible. This may be because the
managers believe that the survival of the business
depends on being large. Large businesses can also
benefit from economies of scale.
Starter
 When you hear the word
‘entrepreneur’ what do you think
of?
 Bubble map.
ENTREPREN
EUR
Can you name any famous
entrepreneurs?
What is an entrepreneur?
 An entrepreneur is someone who is enterprising.
They…
 Takes the initiative in trying to exploit a business
opportunity
 Takes time to understand and calculate the risks
involved
 Makes an investment to set up the business
 Goes ahead, despite the risk that the business
venture might fail
Barriers that entrepreneurs
face?
 Lack of adequate finance
 Lack of education or training
 Time consuming
 Don’t have knowledge of the right
idea or concept
 Lack of leadership skills
What are the characteristics of an
entrepreneur?
 Discuss the characteristics in pairs.
What are the characteristics of an
entrepreneur?
 Passionate
 Take it seriously
 Plan everything in advance
 Manage money wisely
 Ask for the sale
 Remember its all about the
customer
 Shameless self promoter
 Project a positive business
image
 Get to know customers
 Level the playing field with
technology
 Become known as an expert
 Create a competitive
advantage
 Invest in yourself
 Be accessible
 Build a reputation
 Sell benefits
 Get involved
 Grab attention
 Master negotiations
Motives for entrepreneurship
Money Flexibility Control
Teamwork Legacy

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Entrepreneurs/Leaders & Meeting Customer Needs

  • 1. A-Level Edexcel Busin ENTREPRENEURS & LEADERS MEETING CUSTOMER NEEDS 1.1/ 1.5
  • 2. Starter: What is a business objective?  List as many as possible
  • 3. Difference between an objective and an aim  An aim is where the business wants to go in the future, its goals. It is a statement of purpose, e.g. we want to grow the business into Europe.  Business objectives are the stated, measurable targets of how to achieve business aims. For instance, we want to achieve sales of €10 million in European markets in 2004.
  • 4. Business Objectives  S – Specific – objectives are aimed at what the business does, e.g. a hotel might have an objective of filling 60% of its beds a night during October, an objective specific to that business.  M - Measurable – the business can put a value to the objective, e.g. €10,000 in sales in the next half year of trading.  A - Agreed by all those concerned in trying to achieve the objective.  R - Realistic – the objective should be challenging, but it should also be able to be achieved by the resources available.  T- Time specific – they have a time limit of when the
  • 5. Main objectives  Survival – a short term objective, probably for small business just starting out, or when a new firm enters the market or at a time of crisis.  Profit maximisation – try to make the most profit possible – most like to be the aim of the owners and shareholders.  Profit satisficing – try to make enough profit to keep the owners comfortable – probably the aim of smaller businesses whose owners do not want to work longer hours.  Sales growth – where the business tries to make as many sales as possible. This may be because the managers believe that the survival of the business depends on being large. Large businesses can also benefit from economies of scale.
  • 6. Starter  When you hear the word ‘entrepreneur’ what do you think of?  Bubble map. ENTREPREN EUR
  • 7. Can you name any famous entrepreneurs?
  • 8. What is an entrepreneur?  An entrepreneur is someone who is enterprising. They…  Takes the initiative in trying to exploit a business opportunity  Takes time to understand and calculate the risks involved  Makes an investment to set up the business  Goes ahead, despite the risk that the business venture might fail
  • 9. Barriers that entrepreneurs face?  Lack of adequate finance  Lack of education or training  Time consuming  Don’t have knowledge of the right idea or concept  Lack of leadership skills
  • 10. What are the characteristics of an entrepreneur?  Discuss the characteristics in pairs.
  • 11. What are the characteristics of an entrepreneur?  Passionate  Take it seriously  Plan everything in advance  Manage money wisely  Ask for the sale  Remember its all about the customer  Shameless self promoter  Project a positive business image  Get to know customers  Level the playing field with technology  Become known as an expert  Create a competitive advantage  Invest in yourself  Be accessible  Build a reputation  Sell benefits  Get involved  Grab attention  Master negotiations
  • 12. Motives for entrepreneurship Money Flexibility Control Teamwork Legacy