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How can an Enterprise Risk Management (ERM),
  programme enable organizations achieve
    strategic objectives more effectively?



                 Dr P S Sahota
Presentation structure

• Global risk profile

• Managing risk is a challenge

• Managing risks: systems rather than silos

• ERM: achieving organizational objectives

• Concluding remarks
Global Risk Profile

       Operational Risk             Financial Risk             HR Risk
       • Contract Performance       • Currency                 • Benefits
       • Trademark Erosion          • Credit                   • Key Management Loss
       • Customer Satisfaction      • Debt Covenants           • Stock Ownership Program
                                    • Accrual Accuracy         • Succession Planning


       Environment Risk             Technology Risk            Strategic Risk
       • Terrorism                  • Infrastructure Failure   • Competition
       • War                        • Security                 • R&D Resource
       • Political Stability        • Consistent Strategy      • Missed Market
       • Regulatory- Local/ Nat’l   • Obsolescence             • Reputation
       • Public Relations                                      • New Market Entrant
       • Natural environment                                   • Major Customer (s) Loss
                                                               • Supply chains




Adapted from Strenk
lecture , Locton
Managing risk is clearly a challenge

                                                     Scope of
                                                     Operations
                                        Country 1
                                                    Country 2
    Risk                                                     Country 3
    Source                                                           Country 4

Operational Risks
Financial Risks
Environmental Risks
Strategic Risk etc

                                                                         Risk
                                                            Risk         Financing
                                            Risk            Mitigation
                                    Risk    Qualification
                                    Assessment


                                         Risk
                                         Management
                                         Processes
Risk Management: systems rather
                     than silos
A Silo Approach                                                An Enterprise Approach

                                                                                  Financial
                       Financial                                                  Risk
                       Risk                               Environment
 Environment                                              Risk
 Risk
                                    Strategic
                                                                                                Strategic
                                    Risk
                                                                                                Risk
                                                                            Enterprise Risk
                                                                             Management
                                                          Operation
Operation                                                   Risk                                    HR
  Risk                                   HR                                                         Risk
                                         Risk

                                                                           Technology
                      Technology                                           Risk
                      Risk




Enterprise Risk Management: A rigorous approach to identifying, assessing and addressing risks from
all sources that threaten the achievement of an organizations strategic, operational and financial
objectives and/or represent an opportunity or competitive advantage.” Jerry Miccolis, Tillinghast-Towers
Perrin
ERM: ACHIEVING STRATEGIC
                OBJECTIVES
What ERM is going to do                  How you can do it

                                           Identify an internal “champion” of the
  Risk culture is created throughout
                                         ERM project. This “champion” needs to be
the enterprise                           a senior executive within the organization


  Risk strategy is linked to business     Identify processes to manage serious
                                         threats to growth and return while
strategy
                                         identifying risks that represent
                                         opportunities


  Risk management becomes a
                                           Understand appetite to risk
continuous, systematic process
                                          Establishes a robust, yet scalable,
integrated within the enterprise’s       process for risk identification and
processes                                assessment (AAR, CoP, CoI, learning by
                                         doing)
ERM: ACHIEVING STRATEGIC
                OBJECTIVES
What ERM is going to do              How you can do it

                                       Quantifying , aggregating and
 The organization can anticipate,
                                     studying risk for interrelationships
manage, optimize and monitor risk



 Risk management responsibilities     Identifying who owns” those risks
                                     within the company “ and make
become clearly defined
                                     everyone understand their role in
                                     managing risk


  Identify alternative methods        Establishing a framework and
of organizing and managing           process that allows for a balancing of
exposures on a collective basis.     risk control activities within business
                                     processes
ERM: ACHIEVING STRATEGIC
                OBJECTIVES
What ERM is going to do               How you can do it

                                        Develop a framework to evaluate risk
  Risk becomes a key consideration
                                      on a portfolio basis
for financial decision making          Develop a robust ERM
                                      methodology that can identify, assess and
                                      manage risks more cost-effectively



  Improved intelligence for            Develop “drill down” processes for
investment decisions.                 putting information into the hands of
                                      senior management so they can focus the
                                      organization’s ability to achieve its
                                      strategic objectives.

  Improve investors confidence         Improve the quality of the
(investors, scrutinize risk           management of enterprise-wide risk
management policies/procedures)       stewardship
ERM: ACHIEVING STRATEGIC
                 OBJECTIVES         (KPMG)
What ERM is going to do             How you can do.

                                      Put in place a risk management
   Risk Governance
                                    structure with clear accountabilities to
                                    support risk management objectives

   Risk Assessment                   Carry out frequent risk assessments in
                                    line with normal management reporting
                                    and including analysis

   Risk Quantification and           Carry out quantification of operational
    Aggregation                     risk; advanced quantification of selected
                                    risks

                                      Carry out extensive reporting to the
   Risk Monitoring and Reporting   board and audit committee on current risk
                                    levels and future risk issues

                                     Put in place risk-adjusted performance,
   Risk and Control Optimization
                                    evaluation, and capital allocation strategies
Concluding Remarks

• Effective ERM will improve the ability of organizations to learn and
remain competitive within an uncertain environment. This will improve the
performance of its brands and generate excellent returns from its
business


• The ability of organizations to “learn”, means that knowledge will
utilised on problems and opportunities as they emerge and is generated
through an ongoing evaluation of how these responses impact the
organisation and its operating environment. This will assist in achieving
its objective of putting its market scale and knowledge to good use


• Organisational learning, as part of an effective ERM programme will
play an important part in ensuring that new knowledge of current and
potential risks continues to be replenished and updated to enable efficient
responses to changes in its environment. This will strengthen the
organisation
Concluding Remarks


• ERM is not a project, but a process that develops within an
  organization, driven and supported by senior management


• ERM becomes part of the operational culture of the organization with
  process owners and drivers, “enterprise-wide”


• “Enterprise-wide” means “across the whole organization”, and includes
  the removal of traditional, functional, divisional, departmental, or cultural
  barriers


• There is not an off-the-shelf ERM product that works for everyone.


                                       .

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Enterprise Risk Management Erm

  • 1. How can an Enterprise Risk Management (ERM), programme enable organizations achieve strategic objectives more effectively? Dr P S Sahota
  • 2. Presentation structure • Global risk profile • Managing risk is a challenge • Managing risks: systems rather than silos • ERM: achieving organizational objectives • Concluding remarks
  • 3. Global Risk Profile Operational Risk Financial Risk HR Risk • Contract Performance • Currency • Benefits • Trademark Erosion • Credit • Key Management Loss • Customer Satisfaction • Debt Covenants • Stock Ownership Program • Accrual Accuracy • Succession Planning Environment Risk Technology Risk Strategic Risk • Terrorism • Infrastructure Failure • Competition • War • Security • R&D Resource • Political Stability • Consistent Strategy • Missed Market • Regulatory- Local/ Nat’l • Obsolescence • Reputation • Public Relations • New Market Entrant • Natural environment • Major Customer (s) Loss • Supply chains Adapted from Strenk lecture , Locton
  • 4. Managing risk is clearly a challenge Scope of Operations Country 1 Country 2 Risk Country 3 Source Country 4 Operational Risks Financial Risks Environmental Risks Strategic Risk etc Risk Risk Financing Risk Mitigation Risk Qualification Assessment Risk Management Processes
  • 5. Risk Management: systems rather than silos A Silo Approach An Enterprise Approach Financial Financial Risk Risk Environment Environment Risk Risk Strategic Strategic Risk Risk Enterprise Risk Management Operation Operation Risk HR Risk HR Risk Risk Technology Technology Risk Risk Enterprise Risk Management: A rigorous approach to identifying, assessing and addressing risks from all sources that threaten the achievement of an organizations strategic, operational and financial objectives and/or represent an opportunity or competitive advantage.” Jerry Miccolis, Tillinghast-Towers Perrin
  • 6. ERM: ACHIEVING STRATEGIC OBJECTIVES What ERM is going to do How you can do it  Identify an internal “champion” of the  Risk culture is created throughout ERM project. This “champion” needs to be the enterprise a senior executive within the organization  Risk strategy is linked to business  Identify processes to manage serious threats to growth and return while strategy identifying risks that represent opportunities  Risk management becomes a  Understand appetite to risk continuous, systematic process  Establishes a robust, yet scalable, integrated within the enterprise’s process for risk identification and processes assessment (AAR, CoP, CoI, learning by doing)
  • 7. ERM: ACHIEVING STRATEGIC OBJECTIVES What ERM is going to do How you can do it  Quantifying , aggregating and  The organization can anticipate, studying risk for interrelationships manage, optimize and monitor risk  Risk management responsibilities  Identifying who owns” those risks within the company “ and make become clearly defined everyone understand their role in managing risk  Identify alternative methods  Establishing a framework and of organizing and managing process that allows for a balancing of exposures on a collective basis. risk control activities within business processes
  • 8. ERM: ACHIEVING STRATEGIC OBJECTIVES What ERM is going to do How you can do it  Develop a framework to evaluate risk  Risk becomes a key consideration on a portfolio basis for financial decision making  Develop a robust ERM methodology that can identify, assess and manage risks more cost-effectively  Improved intelligence for  Develop “drill down” processes for investment decisions. putting information into the hands of senior management so they can focus the organization’s ability to achieve its strategic objectives.  Improve investors confidence  Improve the quality of the (investors, scrutinize risk management of enterprise-wide risk management policies/procedures) stewardship
  • 9. ERM: ACHIEVING STRATEGIC OBJECTIVES (KPMG) What ERM is going to do How you can do.  Put in place a risk management  Risk Governance structure with clear accountabilities to support risk management objectives  Risk Assessment  Carry out frequent risk assessments in line with normal management reporting and including analysis  Risk Quantification and  Carry out quantification of operational Aggregation risk; advanced quantification of selected risks  Carry out extensive reporting to the  Risk Monitoring and Reporting board and audit committee on current risk levels and future risk issues  Put in place risk-adjusted performance,  Risk and Control Optimization evaluation, and capital allocation strategies
  • 10. Concluding Remarks • Effective ERM will improve the ability of organizations to learn and remain competitive within an uncertain environment. This will improve the performance of its brands and generate excellent returns from its business • The ability of organizations to “learn”, means that knowledge will utilised on problems and opportunities as they emerge and is generated through an ongoing evaluation of how these responses impact the organisation and its operating environment. This will assist in achieving its objective of putting its market scale and knowledge to good use • Organisational learning, as part of an effective ERM programme will play an important part in ensuring that new knowledge of current and potential risks continues to be replenished and updated to enable efficient responses to changes in its environment. This will strengthen the organisation
  • 11. Concluding Remarks • ERM is not a project, but a process that develops within an organization, driven and supported by senior management • ERM becomes part of the operational culture of the organization with process owners and drivers, “enterprise-wide” • “Enterprise-wide” means “across the whole organization”, and includes the removal of traditional, functional, divisional, departmental, or cultural barriers • There is not an off-the-shelf ERM product that works for everyone. .