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2009 Internal Audit Solutions for Tough Times Conference
San Diego, California

Presented by:
John A. Wheeler, Managing Principal
Wheelhouse Advisors LLC
Learn about the evolving role of the Chief Risk Officer
(“CRO”) both before and during the current global
economic crisis
Develop an understanding of the complementary
aspects of the CRO and Chief Audit Executive (“CAE”)
roles, as well as the potential conflicts to avoid
Discover strategies and critical success factors for an
effective CRO & CAE partnership




                                                   1
GE Capital
                  In 1993, GE entered the capital markets business and
                  needed a broad understanding of a risk profile that it
                  did not understand well
                  The CRO title was coined by James Lam who first
                  served in the role
                  Responsible for developing an integrated approach for
                  credit, market and operational risks within the Financial
                  Guaranty Insurance Group
                  Based on a similar concept of the Chief Information
                  Officer (“CIO”) who is responsible for integrating IT
                  resources and elevating the role of technology in the
                  business
Source: “Enterprise Risk Management: From Incentives to Controls”, James Lam




                                                                               2
Original version published in
1992 and served as the
foundation for auditors and
management to evaluate the
interrelationships of risks and
controls
Focused primarily on
operational risk, but
promoted a newly adopted
risk-based approach to
auditing


                                  3
Over the next decade, internal
auditors worked to implement
COSO
   Developed a more complete risk
   mindset
   Educated management as well
   as the board of directors
   Were limited in their ability to
   fully implement an effective risk
   management program due to
   independence concerns
COSO viewed as a good start,
but incomplete


                              4
Clients, Products, &                            Internal Fraud
            Business Practice


                                            People


Damage to Physical                                                       Employment Practices
     Assets                                                              and Workplace Safety

                          External        Operational
                                                               Process
                           Events            Risk




         External Fraud                                            Execution, Delivery, &
                                                                   Process Management
                                            Systems



                                     Business Disruption and
                                         System Failures



                                                                                            5
In 2004, COSO enhanced the
integrated framework to
extend beyond operational risk
Emphasized the continuous
nature of an effective program
Established the critical link to
strategic planning and
solidified the need for a true
CRO within an organization



                                   6
Product Pricing /
                                       Valuation Methods
                Liquidity
                                                                      Credit Risk
                   Risk
                                              People




                                           Operational                       Underwriting
Counterparty Failures       External        Operational
                                              Risk                            Standards /
                                                            Process
      / Fraud                Events            Risk
                                           Management
                                                                            Documentation



                                              Systems
               Compliance
                                                                      Market Risk
               / Legal Risk
                                       Statistical Modeling /
                                           Value-at-Risk



                                                                                        7
Articulating the organization’s risk
appetite
Integrating risk management
disciplines and streamlining
approaches
Wavering support from the board
of directors and/or the CEO
Not having the full complement of
skills required for the role
Tight budgets / making a
compelling business case
Organizational culture
Misaligned incentives and lack of
accountability


                                8
The Chief Audit Executive
(“CAE”) typically has both
the full appreciation and
perspective of the company’s
entire risk portfolio
The CAE and the CRO share a
common goal of providing
reasonable assurance of the
successful achievement of
company objectives


                               9
Chief Risk Officer                               Chief Audit Executive
•   Providing the overall leadership, vision and   •   Evaluating the risk portfolio and determining
    direction for Enterprise Risk Management           business activities to monitor and/or exam
•   Establishing an integrated risk management     •   Providing independent assurance on the
    framework and developing the supporting            effectiveness of the risk management
    infrastructure                                     program as well as compliance with
•   Developing risk management policies,               applicable laws and regulations
    including the articulation of management’s     •   Investigating and reporting incidents of fraud
    risk appetite                                      or ethical violations
•   Implementing a set of risk indicators and      •   Serving as an internal consultant on risk
    reports                                            related activities such as providing education
•   Allocating economic capital to business            and facilitating risk evaluation
    activities based on risk profile               •   Communicating independent view and key
•   Communicating the company’s risk profile           findings to management and the board of
    to key stakeholders                                directors




                                                                                            10
Reporting relationships –
CAE must maintain
independence
Political influence over
decision making
Inappropriate shift of
responsibility, particularly
during times of expense
control and resource / skill
constraints



                        11
How has the recession and economic                            Recent crisis
            turmoil impacted your ERM approach?
                                     0%     10%    20%   30%   40%   50%
                                                                           demonstrates the need
                                                                           for a holistic, integrated
Reinforcing role of the CRO                                                approach to ERM
 Involving board and senior                                                In most cases, ERM
   executives more in ERM
                                                                           cannot be led on a part-
    Expanding ERM to cover
       more types of risk
                                                                           time basis by the CEO or
                                                                           other member of C-suite
     Reassessing risk culture
                                                                           Need to combine risk
  Involving all employees in
             ERM
                                                                           discipline and analysis
                                                                           with sound business
   Not making any changes
                                                                           judgment
Source: 2009 Treasury & Risk Magazine ERM Survey




                                                                                               12
What aspect of risk management is posing the
           greatest challenge to your company?                          Board members from major
                                       Other
                                        3%                              U.S. public companies see
                                                                        room for improvement in
                                                                        their ERM programs in
                                               Assessing risks
                     Indentification
                                                    17%
                                                                        many areas
                         of risks
                          17%                                           Addressing these concerns
Tracking and
reporting on                                                            will require a solid
    risks                                               Mitigation of   partnership between the
     9%                                                     risks
                                                            21%
                                                                        CRO & CAE
                                  Understanding
 Acting on the                        the link                          Right skills and technology
      risk
  information
                                     between
                                   strategy and
                                                                        are critical to successful
       8%                              risks                            improvement
                                        25%



Source: 2009 KPMG Audit Committee Survey




                                                                                            13
Chief Risk Officer                  Chief Audit Executive
  Ensure risk management is           Provide objective, unbiased
  fully incorporated in the           viewpoint of risk
  strategic planning process          management practices
  Align performance, risk and         through peer and
  compensation management             competitor benchmarking
  systems                             Perform risk-based audits
  Focus on both quantitative          that equally challenge both
  and qualitative aspects of risk     high performing and poor
  profile – do not blindly accept     performing business units
  model results                       Exercise authority to
  Maintain consistent                 investigate fraud
  communication channels and          Proactively communicate
  agreement on risk appetite          any gaps in risk assessment
                                      or mitigation plans to
                                      management




                                                             14
Risk & Control Program Analysis
      Program Maturity Evaluation
      Benchmarking
      Gap Analysis
      Enhancement Road Map
Enterprise Risk Assessment
      Framework Construction
      Risk Catalog Creation
      Risk Appetite Definition
      Risk Assessment Methodology
Governance, Risk & Compliance
Automation
      Requirements Definition
      System Evaluation / Selection
      Implementation Assistance
Compliance Process Improvement
      Organizational Review
      Process Analysis & Redesign



                                      15
Wheelhouse Advisors LLC
1170 Peachtree Street
Suite 1200
Atlanta, Georgia 30309

John Wheeler, Managing Principal
+1 (404) 805-9203 x1703
john.wheeler@wheelhouseadvisors.com




                                      16

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Internal Audit Solutions Conference

  • 1. 2009 Internal Audit Solutions for Tough Times Conference San Diego, California Presented by: John A. Wheeler, Managing Principal Wheelhouse Advisors LLC
  • 2. Learn about the evolving role of the Chief Risk Officer (“CRO”) both before and during the current global economic crisis Develop an understanding of the complementary aspects of the CRO and Chief Audit Executive (“CAE”) roles, as well as the potential conflicts to avoid Discover strategies and critical success factors for an effective CRO & CAE partnership 1
  • 3. GE Capital In 1993, GE entered the capital markets business and needed a broad understanding of a risk profile that it did not understand well The CRO title was coined by James Lam who first served in the role Responsible for developing an integrated approach for credit, market and operational risks within the Financial Guaranty Insurance Group Based on a similar concept of the Chief Information Officer (“CIO”) who is responsible for integrating IT resources and elevating the role of technology in the business Source: “Enterprise Risk Management: From Incentives to Controls”, James Lam 2
  • 4. Original version published in 1992 and served as the foundation for auditors and management to evaluate the interrelationships of risks and controls Focused primarily on operational risk, but promoted a newly adopted risk-based approach to auditing 3
  • 5. Over the next decade, internal auditors worked to implement COSO Developed a more complete risk mindset Educated management as well as the board of directors Were limited in their ability to fully implement an effective risk management program due to independence concerns COSO viewed as a good start, but incomplete 4
  • 6. Clients, Products, & Internal Fraud Business Practice People Damage to Physical Employment Practices Assets and Workplace Safety External Operational Process Events Risk External Fraud Execution, Delivery, & Process Management Systems Business Disruption and System Failures 5
  • 7. In 2004, COSO enhanced the integrated framework to extend beyond operational risk Emphasized the continuous nature of an effective program Established the critical link to strategic planning and solidified the need for a true CRO within an organization 6
  • 8. Product Pricing / Valuation Methods Liquidity Credit Risk Risk People Operational Underwriting Counterparty Failures External Operational Risk Standards / Process / Fraud Events Risk Management Documentation Systems Compliance Market Risk / Legal Risk Statistical Modeling / Value-at-Risk 7
  • 9. Articulating the organization’s risk appetite Integrating risk management disciplines and streamlining approaches Wavering support from the board of directors and/or the CEO Not having the full complement of skills required for the role Tight budgets / making a compelling business case Organizational culture Misaligned incentives and lack of accountability 8
  • 10. The Chief Audit Executive (“CAE”) typically has both the full appreciation and perspective of the company’s entire risk portfolio The CAE and the CRO share a common goal of providing reasonable assurance of the successful achievement of company objectives 9
  • 11. Chief Risk Officer Chief Audit Executive • Providing the overall leadership, vision and • Evaluating the risk portfolio and determining direction for Enterprise Risk Management business activities to monitor and/or exam • Establishing an integrated risk management • Providing independent assurance on the framework and developing the supporting effectiveness of the risk management infrastructure program as well as compliance with • Developing risk management policies, applicable laws and regulations including the articulation of management’s • Investigating and reporting incidents of fraud risk appetite or ethical violations • Implementing a set of risk indicators and • Serving as an internal consultant on risk reports related activities such as providing education • Allocating economic capital to business and facilitating risk evaluation activities based on risk profile • Communicating independent view and key • Communicating the company’s risk profile findings to management and the board of to key stakeholders directors 10
  • 12. Reporting relationships – CAE must maintain independence Political influence over decision making Inappropriate shift of responsibility, particularly during times of expense control and resource / skill constraints 11
  • 13. How has the recession and economic Recent crisis turmoil impacted your ERM approach? 0% 10% 20% 30% 40% 50% demonstrates the need for a holistic, integrated Reinforcing role of the CRO approach to ERM Involving board and senior In most cases, ERM executives more in ERM cannot be led on a part- Expanding ERM to cover more types of risk time basis by the CEO or other member of C-suite Reassessing risk culture Need to combine risk Involving all employees in ERM discipline and analysis with sound business Not making any changes judgment Source: 2009 Treasury & Risk Magazine ERM Survey 12
  • 14. What aspect of risk management is posing the greatest challenge to your company? Board members from major Other 3% U.S. public companies see room for improvement in their ERM programs in Assessing risks Indentification 17% many areas of risks 17% Addressing these concerns Tracking and reporting on will require a solid risks Mitigation of partnership between the 9% risks 21% CRO & CAE Understanding Acting on the the link Right skills and technology risk information between strategy and are critical to successful 8% risks improvement 25% Source: 2009 KPMG Audit Committee Survey 13
  • 15. Chief Risk Officer Chief Audit Executive Ensure risk management is Provide objective, unbiased fully incorporated in the viewpoint of risk strategic planning process management practices Align performance, risk and through peer and compensation management competitor benchmarking systems Perform risk-based audits Focus on both quantitative that equally challenge both and qualitative aspects of risk high performing and poor profile – do not blindly accept performing business units model results Exercise authority to Maintain consistent investigate fraud communication channels and Proactively communicate agreement on risk appetite any gaps in risk assessment or mitigation plans to management 14
  • 16. Risk & Control Program Analysis Program Maturity Evaluation Benchmarking Gap Analysis Enhancement Road Map Enterprise Risk Assessment Framework Construction Risk Catalog Creation Risk Appetite Definition Risk Assessment Methodology Governance, Risk & Compliance Automation Requirements Definition System Evaluation / Selection Implementation Assistance Compliance Process Improvement Organizational Review Process Analysis & Redesign 15
  • 17. Wheelhouse Advisors LLC 1170 Peachtree Street Suite 1200 Atlanta, Georgia 30309 John Wheeler, Managing Principal +1 (404) 805-9203 x1703 john.wheeler@wheelhouseadvisors.com 16