In continuation of our fast growing presence and business trajectory, I would like to welcome you and share towards launch of RiskPro Insurance Risk advisory Services which is an addition to our existing bouquet of Risk advisory , Consulting, Training & Human Capital Services to corporates across India currently being serviced through our multi location delivery locations in major metros with total presence in 11 Indian cities network already. Our dedicated experts team who are qualified seasoned professionals in Insurance industry across diverse business domains with right blend of optimal solutions for high performance business results. Insurance business , like any other industry has evolved with new business models, government and regulatory changes, increased market players and de-regulation which has impacted functioning of major insurance players (General, Life)to generate business and also adhere to compliances imposed by governing authorities within volatile global paradigm, which necessitates the need for prudent risk management framework in Insurance businesses. Riskpro with its precise risk-reward approach is your ideal partner in de-risking of your insurance business operating model with risk management value proposition for a long-lasting embedded tenet in your business DNA.

1. Risk Consulting & Advisory Services
Insurance Sector
RiskPro India Ventures (P) Limited
New Delhi, Mumbai, Bangalore
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2. Who is Riskpro… Why us?
ABOUT US MISSION
 Riskpro is an organisation of member firms
around India devoted to client service  Provide integrated risk management
excellence. Member firms offer wide range consulting services to mid-large sized
of services in the field of risk management. corporate /financial institutions in India
 Currently it has offices in three major cities  Be the preferred service provider for
Mumbai, Delhi and Bangalore and alliances complete Governance, Risk and Compliance
in other cities. (GRC) solutions.
 Managed by experienced professionals with
experiences spanning various industries.
VALUE PROPOSITION DIFFERENTIATORS
 You get quality advisory, normally delivered
by large consulting firms, at fee levels  Risk Management is our main focus
charged by independent & small firms
 Over 200 years of cumulative experience
 High quality deliverables
 Hybrid Delivery model
 Multi-skilled & multi-disciplined organisation.
 Ability to take on large and complex projects
 Timely completion of any task due to delivery capabilities
 Affordable alternative to large firms  We Hold hands, not shake hands.
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3. Risk Management Advisory Services
Basel II/III Advisory Corporate Risks Information Security
 Market Risk  Enterprise Risk Assessment  IS Audit
 Credit Risk  Fraud Risk  Information Security
 Operational Risk  Risk based Internal Audit  IT Assurance
 ICAAP  Operations Risk  IT Governance
 Forensic services
SERVICES
Operational Risk Governance Other Risks
 Process reviews  Corporate Governance  Business/Strategic Risk
 Policy/ Process Review  Business Strategic risk  Reputation Risk
 Process Improvement  Fraud Risk  Outsourcing Risk
 Compliance Risk  Forensic Accounting  Contractual Risk
 Insurance Risk
Training Recruitment
 Banking – E Learning  Virtual Risk Managers
 Corporate Training  Full Time Risk Professionals
 Regular Risk Management Training  Part time Risk Professionals
 Online Training material  Risk Managers on call – free
 Workshops / Events
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4. Insurance Industry Prologue… How we Do
 Insurance industry has seen numerous changes in recent past with increased
players, products mode of distribution, regulatory changes, technological
improvements with a moderate healthy growth.
 Key stakeholders in insurance industry include- insurers, corporates, brokers,
TPA’s and surveyor’s who run the entire cycle of acquisition to settlement
process of clients.
 Key risks arising in today's fast-paced, ever-evolving world will have to be
managed through effective risk management in insurance solutions to clients.
 Emerging challenges continue to impact insurance industry in form of De-
regulation, Global markets impact, Self insurance need & Market driven
pricing.
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5. Riskpro
Insurance Risk Management Services – Generic Offerings Service Offerings
Value Proposition
•Risk •Risk Reporting •Industry
Inspection Benchmarking
•Insurance •Training services- •Due Diligence –
Manuals Processes/ Claims Current
handling Insurances
•Risk •Risk Audits- •Indemnity
Evaluation Coverage/Exclusions/ Advisory and
covenants Renewals ‘We at Riskpro help cover
entire spectrum of
•Valuation of •Claims Management as •Insurance insurance risk management
Capital per T&C valuation/ liaison Market trends/
solutions for your
Assets for with surveyors for quicker Regulatory
loss coverage disbursement compliances- organization’ !
IRDA, ICDR,
SEBI.
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6. Insurance Risk Advisory Services
*This presentation and its contents in part or whole should not be copied or distributed to anyone.
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7. Focus areas for Insurance Risk advisory services How we Do
 Identification of Internal & External Insurance Industry Continues to Respond to Risk Dynamics
Pure Risks
 Existing Risk Control Measures
Review
 Risk inspection
 Risk Audit
 Scrutiny of Existing Insurance Covers Dynamic ERM &
Risk
Financial Economic
 Coverage Analysis Capital
 Rates & Deductibles
Cash flow
(Compulsory self insurance) testing Cash flow
testing
ALM
 Defining Standard SOP for Claims ALM
Control
Traditional Traditional
 Guidelines on documentation Risk Risk
Management Management
Time
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8. Key Industry Risks Focus Areas… How we Do
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9. Key Risks Services Overview How we Do
•Accidental damage •Insured perils •Policy coverage
evaluation inclusion advisory for
premises / F&F
•Sum insured •Claims processing
calculation and FSR
•Regulatory changes •Investing in Risk •Loss control for
& Impact management Credit Risk
• Actuarial Risk •Systematic Risk of •ALM- Liquidity Risk
Liabilities
•Risk Survey & •Operations Risk •Product launch
Analysis through management- risks analysis
documentary review Employees/Contractual
parties/Third parties
•Non fulfillment of
contractual
obligations &
recourse
•Employee Benefit •Workplace risk •Expatriate risk
Risk impact analysis
•Personal accident
coverage
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10. Risk Category Solutions…1/4 How we Do
Employee Benefits Insurance Value Proposition
Portfolio Analysis Program Analysis Plan implementation
Group Health Benefits
•Evaluation and •Optimize the benefits •Endorsement
Group Accidental Benefits assessment of cover program with tracking & Monthly
over premium spends established Data Reconciliation
benchmarks
Life Insurance Benefits
•Comprehensive •Cost optimization •Claims Advisory,
analysis for through vendor Control and
Retirement Benefits competitiveness and relationship and Management
cost-benefit volumes handled
•Review of prior claim •Optimizing •Monthly report card
and losses to identify administrative time benchmarking
trends & issues and workload performance against
SLA
•Funding Alternatives •Optimizing
Analysis communication
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11. Risk Category Solutions…2/4 How we Do
Liability Insurance Value Proposition
Risk Assessment Risk Presentation & Plan Design
Commercial General liability & Claims Administration
•Exposure •Information gathering •Coverage
Product liability identification for underwriter’s Design
Public liability •Risk retention •Presentation of risk •Peer
advisory to market benchmarking
Retirement Benefits
• Claims •Negotiating with •Monthly report
management insurer’s for optimum card
Employment practices liability coverage/ price benchmarking
performance
Public offerings of securities against SLA
• Assistance in •Policy structuring for
claims right pricing
documentation
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12. Risk Category Solutions…3/4 How we Do
Project Insurance Value Proposition
Contract Risk Management •Contractual •Contractual risk •Competitive
Obligations flows stress
Peer Benchmarking •Technological •Regulatory •Risk presentation
Development requirements to credit analysts
Underwriting to reinsurers •Insurer / •Insurance •Claims Advisory,
Reinsurer carrier advisory Control and
Strategic Claims selection Management
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13. Risk Category Solutions…4/4 How we Do
Claims Handling Services Value Proposition
•Claims resolution •Loss assessment •Documentation and support for right
compensation
•Compelling presentation of client’s •Client on-site support as solution • Best overall value for quick and
claims provider capable claims cycle management
• Understanding existing processes, • Notification of all Claims and Claim •Coordination and guidance in
philosophies, service needs and circumstances to the appropriate submission of all Claims related
challenges in Claims handling insurers documents
•Management of complex claims •Consultation and advice on coverage •Assistance in Claim settlement
questions prior to Claim notification and negotiation
issues likely to arise post Claim
notification
• Maintaining Claim records • Producing Claim reports and analysis • Creating efficient, effective, and pro-
as required active strategies to reduce Claim costs
• Providing Claims review meetings on and mitigate exposures
regular basis
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14. Insurance Claims Management Process How we Do
-Assisting client in registering
- Interaction with surveyor for Insurance Firm claim with Insurance Company
a) Survey of Loss
- Collection of loss details to
b) Assessment of loss
organize insurance Survey
c) Finalization of report
- Preparation of claim papers once
d) Early issuance of report to
survey is over
Insurance Company
Riskpro Client
Surveyor
Follow up with Insurance
firm for claim settlement
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15. Insurance Broking Services
*This presentation and its contents in part or whole should not be copied or distributed to anyone.
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16. Composite Insurance Broking Services- Individuals & Corporates How we Do
Functional Definition : An insurance broker ( or agent) sells, solicits or negotiates insurance
for its clients with a compensation percentage. Riskpro offers a wide spectrum of broking
services covering your enterprise needs with optimal risk solutions & advisory.
Mortgage redemption
Saving’s Plan Term Insurance Plan
Plan
Hire Purchase Risk cover Keyman Insurance cover Supplementary Executive
Plan to HNI’s Retirement Plan
Rider & Claim Settlement Group term insurance for Group Gratuity Schemes
Advisory employees /Deposit linked Plans
Group superannuation
Benefits
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17. Insurance Risk Training – We Address your FAQ’s How we Do
 What is Insurance product and what is suitable for me.
 What extent of insurance cover I should take depending on potential loss event and risk
exposure.
 How to negotiate Insurance claim for total Loss claim.
 Scrutiny of major insurance policies for applicable premium, any relevant discounts,
warranties, clauses and conditions.
 Guidelines advisory for fixing sum insured.
 Evaluation of business interruption exposure due to known risks.
 Guidelines for documentation fulfillment , procedures for claims under policies.
 What are different payment options for my insurance policy.
 Life insurance regulations for NRI’s.
 Policy servicing- Nomination procedure
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18. Insurance Training - Areas & Services How we Do
Riskpro offers unparallel array of insurance training services by our industry experts
team with decades of experience combined with deep insight of insurance business
model and needs of staff training as per changing market, regulatory, customer life-
cycle aspects.
Reinsurance & Various
Underwriting business
Introduction/Concepts Risks Management
workflows
training
Types of Insurance
Regulatory Framework
Plans for customer Policy servicing
and Compliances
segments
Insurance portfolio Risk Management &
Claims management
management services Monitoring
Designing Business
strategic insurance
programs
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19. Riskpro Clients Our Clients
*Any trademarks or logos used throughout this presentation are the property of their
respective owners
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20. Team Experiences Our Experiences
Our team members have worked at world class Companies
*Any trademarks or logos used throughout this presentation are the property of
their respective owners
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21. Team Experiences - Insurance Sector Our Experiences
Our team members have worked at world class Companies
*Any trademarks or logos used throughout this presentation are the property of
their respective owners
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22. RESUMES – Our Team Credentials
 Co-Founder - Riskpro
 CA, CPA, MBA-Finance (USA), FRM (GARP)
Manoj Jain
 Over 10 years international experience – 6 years in Bahrain and 4 years USA
 15 years exp in risk management consulting and internal audits, Specialization in
Operational Risk, Basel II, Sox and Control design
 Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain),
Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)
 Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)
 Co- Founder - Riskpro
 CA (India), MBA (Netherlands), CIA (USA)
Rahul Bhan
 Over 15 years of extensive internal and external audit experience in India and
abroad.
 Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young
Kuwait, Deloitte Netherlands and KPMG India.
 Worked with clients in a wide variety of industries and countries including trading,
retail and consumer goods, NGO, manufacturing and banking and finance. Major
clients include banks, investment companies, manufacturing organizations,
aviation etc.
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23. RESUMES - Our team Credentials
 Co-Founder - Riskpro
Casper Abraham
 PGD (Electrical & Electronics & Computer Programming)
 30 years of experience in Information & Communications Technology (ICT) Solutions
for Retail, Garments, Manufacturing, Services Industries.
 Has created Companies, Divisions, Products, Brands, Teams & Markets.
 Consulting in Business, Technology, Marketing & Sales & Strategic Planning.
 Advisory, Training, Workshops & Implementation in Systems Thinking, Systems
Modeling & Balanced Scorecard
 Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,
 Vice President – Risk Management
 MBA, PDFM, NSE-NCFM, PMP, CSSGB,Trained ISO 9001:2000 I.A,GARP-FBR, ITIL
Hemant Seigell
 Professional with 17 years of rich experience into diverse Consumer finance/ Lending
operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting &
Housing finance in BFSI industry having successfully led key business strategic
engagements across multi-product environment in APAC, Australia and US regions.
 Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank
 Highly skilled and expert Trainer in Risk areas across Fraud, Credit, Operational, Corporate
Risk management, GRC.
 Specializes in Fraud Control, Compliance QA ,ERM and Regulatory governance.
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24. RESUMES - Our team Credentials
 Head - Insurance Risk Advisory services
 B.sc, Associate of Indian Institute of Insurance
Licensed Category A Insurance surveyor
R. Gupta

 26 years of experience in Insurance advisory services, Loss adjusting for large
corporates,Claims management.
 Has assessed more than 4500 high value insurance claims across various industry
sectors.
 Risk management inspection
 Valuations of fixed assets for insurance purpose.
 Head - Human Capital Management
Nilesh Bhatia
 Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational
Leadership, Trained on interviewing skills and Whole Message Model.
 Over two decades of international, multi-cultural experience in finance and human resources
viz. internal audit, accounting operations, accounting process review & re-designing, risk
management, business solutioning, six sigma projects, talent acquisition, talent retention,
organization design/redesigning, compensation and appraisal processing, employee and
customer satisfaction surveys, knowledge management and finance services.
 Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express
USA, Fidelity International and Macquarie Global Finance Services India.
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25. Our team Credentials
 Co-founder- Riskpro
Rajesh Jhalani
 B.Com, FCA
 Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra
and Mehrotra
 Over 19 years of experience in the field of Audit, Taxation, Company law matters.
 Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of
India etc.
 Specialist Risk Consultant – ERP & IT Compliance
 SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access
Gourav Ladha
Controls trained (from SAP India)
 Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing
on SAP, for ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong,
etc
 Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP
Security & Segregation of Duties Control Audit, ERP Trainings,
 Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG,
Pharmaceutical, Retail, Telecommunication to IT Services
 Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services
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26. Key Contacts and Locations (India)
Corporate Mumbai Delhi Bangalore
Riskpro India Manoj Jain Rahul Bhan Casper Abraham
Ventures (P) Limited Director Director Director
M- 98337 67114 M- 99680 05042 M- 98450 61870
manoj.jain@riskpro.in rahul.bhan@riskpro.in casper.abraham@riskpro.in
info@riskpro.in
www.riskpro.in Shriram Gokte Hemant Seigell
Principal - Information Risk VP – Risk Management
C 561, Defence Colony M- 98209 94063 M- 99536 97905
New Delhi 110024 shriram.gokte@riskpro.in hemant.seigell@riskpro.in
Ahmedabad Pune Agra Gurgaon
Maulik Manakiwala M.L. Jain Alok Kumar Agarwal Nilesh Bhatia
Associate Firm Principal – Strategy Risk Associate Firm Head – Human Capital
M - 91 98256 40046 M- 98220 11987 M- 99971 65253 M- 98182 93434
mljain@riskpro.in nilesh.bhatia@riskpro.in
Gourav Ladha
Sap Risk Advisory
M- 97129 52955
Salem Ghaziabad
Chandrasekaran R Gupta
Recruitment Franchisee Head – Insurance Risk
M - 91 9443 599132 M- 98101 07387
Copyright- © 2012 RiskPro ,India .All rights reserved.
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