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Enterprise	
  Agile	
  
Prashanth	
  Madhavan	
  Narasimhan	
  
Lead	
  Consultant,	
  Agile	
  Coach,	
  
Product	
  Owner	
  
Consumer	
  Vs	
  Enterprise	
  
	
  
	
  
	
  
	
  
	
  
•  Every	
  >me	
  there	
  is	
  a	
  consumer	
  
use	
  product,	
  we	
  see	
  that	
  the	
  
enterprise	
  comes	
  up	
  with	
  a	
  very	
  
customized	
  version	
  so	
  that	
  the	
  
enterprise	
  does	
  not	
  have	
  to	
  
adapt.	
  This	
  is	
  with	
  good	
  reason.	
  
	
  
	
  
	
  
	
  
	
  
•  Enterprise	
  is	
  an	
  en>ty	
  that	
  is	
  too	
  
complex	
  and	
  having	
  it	
  to	
  change	
  
would	
  mean	
  a	
  disrup>on	
  to	
  the	
  
business	
  	
  -­‐	
  something	
  that	
  the	
  
stakeholders	
  are	
  not	
  very	
  happy	
  
about.	
  
Consumer	
  Vs	
  Enterprise	
  
	
  
	
  
	
  
	
  
•  For	
  example,	
  take	
  the	
  iPhone	
  and	
  
Blackberry.	
  iPhone	
  is	
  a	
  consumer	
  
centric	
  product	
  while	
  Blackberry	
  
is	
  a	
  very	
  enterprise	
  centric	
  
product.	
  	
  
•  However,	
  iPhone	
  introduced	
  
major	
  disrup>ons	
  to	
  the	
  way	
  the	
  
enterprise	
  security	
  func>ons	
  and	
  
forced	
  enterprises	
  to	
  be	
  more	
  
flexible	
  with	
  the	
  way	
  they	
  allow	
  
employees	
  to	
  view	
  email.	
  This	
  
increased	
  produc>vity	
  since	
  
employees	
  could	
  view	
  their	
  
emails	
  at	
  home	
  or	
  anywhere	
  on	
  
the	
  move	
  and	
  respond	
  more	
  
quickly.	
  
Consumer	
  Vs	
  Enterprise	
  
	
  
	
  
	
  
	
  
•  Another	
  example	
  is	
  MicrosoM	
  
word	
  Vs	
  Google	
  docs.	
  The	
  days	
  
when	
  a	
  simple	
  document	
  would	
  
have	
  to	
  go	
  through	
  mul>ple	
  
revisions	
  with	
  the	
  whole	
  track	
  
changes	
  turned	
  on	
  and	
  that	
  
enormous	
  document	
  is	
  a	
  day	
  of	
  
the	
  past.	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
•  Google	
  disrupted	
  the	
  way	
  people	
  
collaborated	
  on	
  documenta>on	
  
with	
  people	
  being	
  able	
  to	
  
collaborate	
  more	
  openly	
  and	
  
cuPng	
  down	
  the	
  turn	
  around	
  
>me.	
  
Business	
  Disrup1on	
  
•  Both	
  the	
  examples	
  caused	
  major	
  disrup>on	
  to	
  the	
  business.	
  It	
  was	
  fraught	
  
with	
  dangers	
  of	
  security	
  and	
  hacking	
  -­‐	
  in	
  this	
  every	
  open	
  world	
  where	
  
every	
  one	
  is	
  paranoid	
  of	
  leaving	
  the	
  day	
  open	
  to	
  hackers.	
  However,	
  the	
  
benefits	
  out	
  weighed	
  the	
  risks	
  
•  Business	
  disrup>on	
  has	
  always	
  been	
  weighed	
  in	
  terms	
  of	
  the	
  benefits	
  vs	
  
risks.	
  There	
  has	
  always	
  been	
  a	
  inherent	
  pessimism	
  in	
  taking	
  up	
  anything	
  
that	
  is	
  disrup>ve	
  to	
  the	
  business	
  -­‐	
  especially	
  with	
  new	
  technologies	
  -­‐	
  that	
  
do	
  not	
  seem	
  to	
  have	
  a	
  direct	
  correla>on	
  to	
  the	
  nature	
  of	
  the	
  business.	
  
So3ware	
  Delivery	
  
•  Almost	
  all	
  the	
  enterprises	
  -­‐	
  irrespec>ve	
  of	
  the	
  nature	
  of	
  the	
  
business	
  -­‐	
  have	
  come	
  to	
  view	
  soMware	
  delivery	
  as	
  a	
  major	
  
contributor	
  to	
  being	
  relevant	
  and	
  being	
  a	
  driver	
  in	
  their	
  
respec>ve	
  fields.	
  
•  The	
  transi>on	
  from	
  the	
  tradi>onal	
  form	
  of	
  soMware	
  
delivery	
  to	
  agile	
  has	
  been	
  very	
  rough.	
  Being	
  an	
  area	
  where	
  
research	
  has	
  just	
  started	
  on	
  its	
  contribu>on	
  to	
  the	
  industry,	
  
all	
  enterprises	
  tend	
  to	
  view	
  any	
  changes	
  to	
  the	
  tradi>onal	
  
soMware	
  delivery	
  process	
  with	
  skep>cism.	
  With	
  very	
  few	
  
case	
  studies	
  out	
  there	
  on	
  the	
  success	
  of	
  agile	
  in	
  enterprise,	
  
most	
  of	
  the	
  enterprise	
  en>>es	
  are	
  only	
  ready	
  to	
  pilot	
  them	
  
and	
  transi>on	
  to	
  enterprise	
  agile	
  slowly.	
  
Scaled	
  Agile	
  Framework	
  (SAFe)	
  
•  Scaled	
  agile	
  framework	
  (SAFe)	
  has	
  been	
  a	
  very	
  good	
  candidate	
  in	
  terms	
  of	
  
making	
  enterprises	
  comfortable	
  in	
  terms	
  of	
  soMware	
  process.	
  	
  
•  SAFe	
  is	
  a	
  really	
  good	
  adapta>on	
  of	
  agile	
  processes	
  to	
  the	
  enterprise	
  
without	
  compromising	
  on	
  any	
  of	
  the	
  agile	
  principles.	
  It	
  also	
  does	
  a	
  very	
  
good	
  job	
  at	
  making	
  sure	
  that	
  the	
  enterprise	
  is	
  able	
  to	
  relate	
  to	
  the	
  whole	
  
process	
  by	
  keeping	
  the	
  terminology	
  to	
  the	
  minimum.	
  
•  However,	
  it	
  is	
  SAFe’s	
  packaging	
  -­‐	
  that	
  endeared	
  it	
  to	
  the	
  enterprise	
  -­‐	
  that	
  
is	
  going	
  to	
  be	
  its	
  downfall	
  as	
  well.	
  
Scaled	
  Agile	
  Framework	
  (SAFe)	
  
•  SAFe	
  is	
  packaged	
  very	
  similar	
  to	
  IBM’s	
  Ra>onal	
  Unified	
  process.	
  It	
  is	
  got	
  
very	
  clear	
  process	
  flows,	
  actors	
  and	
  descrip>on.	
  It	
  is	
  very	
  lucid	
  in	
  terms	
  of	
  
the	
  details	
  that	
  needs	
  to	
  be	
  fleshed	
  out	
  at	
  what	
  level.	
  
•  What	
  it	
  lacks	
  is	
  the	
  same	
  level	
  of	
  support	
  that	
  IBM	
  offered	
  to	
  back	
  up	
  RUP.	
  
SAFe	
  is	
  being	
  implemented	
  by	
  tons	
  of	
  vendors	
  in	
  mul>ple	
  enterprises	
  and	
  
each	
  of	
  them	
  sell	
  it	
  in	
  their	
  own	
  way.	
  	
  
•  So	
  SAFe	
  does	
  not	
  have	
  a	
  standard	
  implementa>on.	
  The	
  process	
  does	
  not	
  
have	
  a	
  good	
  offline	
  enterprise	
  support	
  once	
  the	
  consultants	
  exit	
  a	
  SAFe	
  
implementa>on	
  at	
  an	
  enterprise.	
  
Scaled	
  Agile	
  Framework	
  (SAFe)	
  
•  One	
  of	
  the	
  implementa>ons	
  that	
  I	
  saw	
  had	
  omied	
  the	
  en>re	
  concept	
  of	
  
Business	
  Value	
  -­‐	
  which	
  is	
  blasphemy	
  in	
  the	
  agile	
  world.	
  While	
  SAFe	
  does	
  
men>on	
  about	
  business	
  value,	
  the	
  vagueness	
  in	
  its	
  offline	
  documenta>on	
  
and	
  the	
  lack	
  of	
  offline	
  support	
  meant	
  that	
  the	
  enterprise	
  has	
  got	
  it	
  wrong.	
  
Lean	
  Project	
  Management	
  Office	
  
	
  
•  The	
  whole	
  concept	
  of	
  a	
  Lean	
  PMO	
  concept	
  is	
  to	
  start	
  with	
  the	
  simplest	
  
process	
  and	
  mature	
  it	
  as	
  we	
  move	
  along	
  and	
  have	
  more	
  learnings.	
  It	
  gets	
  
customized	
  for	
  the	
  enterprise	
  by	
  the	
  enterprise	
  themselves.	
  Some	
  of	
  the	
  
key	
  concepts	
  of	
  a	
  lean	
  PMO	
  -­‐	
  Business	
  value	
  based	
  priori>za>on,	
  Level	
  the	
  
workload,	
  Pull	
  based	
  project	
  intake	
  process	
  -­‐	
  helps	
  in	
  resource	
  
op>miza>on	
  and	
  business	
  value	
  enhancement.	
  	
  
•  The	
  central	
  theme	
  of	
  the	
  lean	
  PMO	
  -­‐	
  reducing	
  water	
  &	
  subordina>on	
  to	
  
the	
  boleneck	
  -­‐	
  guides	
  the	
  PMO	
  is	
  making	
  choices	
  and	
  is	
  not	
  process	
  
driven.	
  While	
  this	
  aspect	
  of	
  the	
  lean	
  PMO	
  does	
  not	
  endear	
  itself	
  to	
  the	
  
enterprise,	
  it	
  works	
  a	
  lot	
  beer	
  and	
  more	
  efficiently	
  over	
  a	
  period	
  of	
  >me	
  	
  
Scaled	
  Agile	
  Framework	
  Vs	
  Lean	
  PMO	
  
	
  
	
  
	
  
	
  
	
  
	
  
•  With	
  the	
  entries	
  en>>es	
  having	
  to	
  make	
  a	
  choice	
  between	
  SAFe	
  vs	
  Lean	
  
PMO,	
  most	
  of	
  the	
  enterprise	
  en>>es	
  go	
  with	
  SAFe	
  because	
  of	
  the	
  
following	
  approach	
  
–  SAFe	
  looks	
  more	
  familiar	
  than	
  lean	
  PMO	
  
–  Lean	
  PMO	
  introduces	
  change	
  more	
  constantly	
  than	
  SAFe	
  which	
  is	
  just	
  a	
  one	
  >me	
  
change.	
  Enterprise	
  en>>es	
  do	
  not	
  like	
  change	
  that	
  oMen	
  
–  Lean	
  PMO	
  needs	
  more	
  mature	
  people	
  with	
  specialized	
  skill	
  to	
  be	
  successful.	
  It	
  is	
  not	
  
that	
  SAFe	
  does	
  not	
  need	
  them,	
  it	
  is	
  just	
  that	
  Lean	
  PMO	
  needs	
  these	
  people	
  through	
  out	
  
since	
  it	
  is	
  about	
  constant	
  process	
  improvement.	
  
Conclusion	
  
•  Enterprise	
  en>>es	
  looking	
  at	
  adap>ng	
  agile	
  in	
  their	
  
soMware	
  delivery	
  process	
  will	
  look	
  at	
  going	
  ahead	
  with	
  
SAFe	
  for	
  now.	
  However,	
  Lean	
  PMO	
  would	
  start	
  playing	
  
a	
  bigger	
  part	
  at	
  a	
  later	
  point	
  of	
  >me	
  when	
  the	
  lean	
  way	
  
of	
  thinking	
  in	
  the	
  soMware	
  delivery	
  process	
  becomes	
  
more	
  mainstream	
  thinking	
  and	
  less	
  of	
  a	
  specialized	
  
skill	
  .Till	
  then,	
  it	
  is	
  going	
  to	
  be	
  SAFe.	
  
•  We	
  do	
  hope	
  that	
  SAFe	
  handles	
  all	
  its	
  challenges	
  -­‐	
  of	
  
having	
  beer	
  consul>ng	
  partners	
  and	
  beer	
  offline	
  
support	
  	
  -­‐	
  as	
  its	
  implementa>on	
  across	
  communi>es	
  
grow	
  and	
  a	
  more	
  vibrant	
  SAFe	
  community	
  comes	
  up.	
  
About	
  Me	
  
•  The	
  author	
  is	
  a	
  lead	
  consultant	
  /	
  agile	
  coach	
  at	
  
Thoughtworks	
  and	
  has	
  10	
  years	
  of	
  experience	
  
in	
  so:ware	
  delivery	
  –	
  5	
  of	
  which	
  has	
  been	
  with	
  
enabling	
  enterprise	
  adapt	
  agile.	
  	
  
•  The	
  author	
  regularly	
  writes	
  at	
  
www.madhavanwrites.blogspot.com	
  
	
  

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Enterprise agile

  • 1. Enterprise  Agile   Prashanth  Madhavan  Narasimhan   Lead  Consultant,  Agile  Coach,   Product  Owner  
  • 2. Consumer  Vs  Enterprise             •  Every  >me  there  is  a  consumer   use  product,  we  see  that  the   enterprise  comes  up  with  a  very   customized  version  so  that  the   enterprise  does  not  have  to   adapt.  This  is  with  good  reason.             •  Enterprise  is  an  en>ty  that  is  too   complex  and  having  it  to  change   would  mean  a  disrup>on  to  the   business    -­‐  something  that  the   stakeholders  are  not  very  happy   about.  
  • 3. Consumer  Vs  Enterprise           •  For  example,  take  the  iPhone  and   Blackberry.  iPhone  is  a  consumer   centric  product  while  Blackberry   is  a  very  enterprise  centric   product.     •  However,  iPhone  introduced   major  disrup>ons  to  the  way  the   enterprise  security  func>ons  and   forced  enterprises  to  be  more   flexible  with  the  way  they  allow   employees  to  view  email.  This   increased  produc>vity  since   employees  could  view  their   emails  at  home  or  anywhere  on   the  move  and  respond  more   quickly.  
  • 4. Consumer  Vs  Enterprise           •  Another  example  is  MicrosoM   word  Vs  Google  docs.  The  days   when  a  simple  document  would   have  to  go  through  mul>ple   revisions  with  the  whole  track   changes  turned  on  and  that   enormous  document  is  a  day  of   the  past.                   •  Google  disrupted  the  way  people   collaborated  on  documenta>on   with  people  being  able  to   collaborate  more  openly  and   cuPng  down  the  turn  around   >me.  
  • 5. Business  Disrup1on   •  Both  the  examples  caused  major  disrup>on  to  the  business.  It  was  fraught   with  dangers  of  security  and  hacking  -­‐  in  this  every  open  world  where   every  one  is  paranoid  of  leaving  the  day  open  to  hackers.  However,  the   benefits  out  weighed  the  risks   •  Business  disrup>on  has  always  been  weighed  in  terms  of  the  benefits  vs   risks.  There  has  always  been  a  inherent  pessimism  in  taking  up  anything   that  is  disrup>ve  to  the  business  -­‐  especially  with  new  technologies  -­‐  that   do  not  seem  to  have  a  direct  correla>on  to  the  nature  of  the  business.  
  • 6. So3ware  Delivery   •  Almost  all  the  enterprises  -­‐  irrespec>ve  of  the  nature  of  the   business  -­‐  have  come  to  view  soMware  delivery  as  a  major   contributor  to  being  relevant  and  being  a  driver  in  their   respec>ve  fields.   •  The  transi>on  from  the  tradi>onal  form  of  soMware   delivery  to  agile  has  been  very  rough.  Being  an  area  where   research  has  just  started  on  its  contribu>on  to  the  industry,   all  enterprises  tend  to  view  any  changes  to  the  tradi>onal   soMware  delivery  process  with  skep>cism.  With  very  few   case  studies  out  there  on  the  success  of  agile  in  enterprise,   most  of  the  enterprise  en>>es  are  only  ready  to  pilot  them   and  transi>on  to  enterprise  agile  slowly.  
  • 7. Scaled  Agile  Framework  (SAFe)   •  Scaled  agile  framework  (SAFe)  has  been  a  very  good  candidate  in  terms  of   making  enterprises  comfortable  in  terms  of  soMware  process.     •  SAFe  is  a  really  good  adapta>on  of  agile  processes  to  the  enterprise   without  compromising  on  any  of  the  agile  principles.  It  also  does  a  very   good  job  at  making  sure  that  the  enterprise  is  able  to  relate  to  the  whole   process  by  keeping  the  terminology  to  the  minimum.   •  However,  it  is  SAFe’s  packaging  -­‐  that  endeared  it  to  the  enterprise  -­‐  that   is  going  to  be  its  downfall  as  well.  
  • 8. Scaled  Agile  Framework  (SAFe)   •  SAFe  is  packaged  very  similar  to  IBM’s  Ra>onal  Unified  process.  It  is  got   very  clear  process  flows,  actors  and  descrip>on.  It  is  very  lucid  in  terms  of   the  details  that  needs  to  be  fleshed  out  at  what  level.   •  What  it  lacks  is  the  same  level  of  support  that  IBM  offered  to  back  up  RUP.   SAFe  is  being  implemented  by  tons  of  vendors  in  mul>ple  enterprises  and   each  of  them  sell  it  in  their  own  way.     •  So  SAFe  does  not  have  a  standard  implementa>on.  The  process  does  not   have  a  good  offline  enterprise  support  once  the  consultants  exit  a  SAFe   implementa>on  at  an  enterprise.  
  • 9. Scaled  Agile  Framework  (SAFe)   •  One  of  the  implementa>ons  that  I  saw  had  omied  the  en>re  concept  of   Business  Value  -­‐  which  is  blasphemy  in  the  agile  world.  While  SAFe  does   men>on  about  business  value,  the  vagueness  in  its  offline  documenta>on   and  the  lack  of  offline  support  meant  that  the  enterprise  has  got  it  wrong.  
  • 10. Lean  Project  Management  Office     •  The  whole  concept  of  a  Lean  PMO  concept  is  to  start  with  the  simplest   process  and  mature  it  as  we  move  along  and  have  more  learnings.  It  gets   customized  for  the  enterprise  by  the  enterprise  themselves.  Some  of  the   key  concepts  of  a  lean  PMO  -­‐  Business  value  based  priori>za>on,  Level  the   workload,  Pull  based  project  intake  process  -­‐  helps  in  resource   op>miza>on  and  business  value  enhancement.     •  The  central  theme  of  the  lean  PMO  -­‐  reducing  water  &  subordina>on  to   the  boleneck  -­‐  guides  the  PMO  is  making  choices  and  is  not  process   driven.  While  this  aspect  of  the  lean  PMO  does  not  endear  itself  to  the   enterprise,  it  works  a  lot  beer  and  more  efficiently  over  a  period  of  >me    
  • 11. Scaled  Agile  Framework  Vs  Lean  PMO               •  With  the  entries  en>>es  having  to  make  a  choice  between  SAFe  vs  Lean   PMO,  most  of  the  enterprise  en>>es  go  with  SAFe  because  of  the   following  approach   –  SAFe  looks  more  familiar  than  lean  PMO   –  Lean  PMO  introduces  change  more  constantly  than  SAFe  which  is  just  a  one  >me   change.  Enterprise  en>>es  do  not  like  change  that  oMen   –  Lean  PMO  needs  more  mature  people  with  specialized  skill  to  be  successful.  It  is  not   that  SAFe  does  not  need  them,  it  is  just  that  Lean  PMO  needs  these  people  through  out   since  it  is  about  constant  process  improvement.  
  • 12. Conclusion   •  Enterprise  en>>es  looking  at  adap>ng  agile  in  their   soMware  delivery  process  will  look  at  going  ahead  with   SAFe  for  now.  However,  Lean  PMO  would  start  playing   a  bigger  part  at  a  later  point  of  >me  when  the  lean  way   of  thinking  in  the  soMware  delivery  process  becomes   more  mainstream  thinking  and  less  of  a  specialized   skill  .Till  then,  it  is  going  to  be  SAFe.   •  We  do  hope  that  SAFe  handles  all  its  challenges  -­‐  of   having  beer  consul>ng  partners  and  beer  offline   support    -­‐  as  its  implementa>on  across  communi>es   grow  and  a  more  vibrant  SAFe  community  comes  up.  
  • 13. About  Me   •  The  author  is  a  lead  consultant  /  agile  coach  at   Thoughtworks  and  has  10  years  of  experience   in  so:ware  delivery  –  5  of  which  has  been  with   enabling  enterprise  adapt  agile.     •  The  author  regularly  writes  at   www.madhavanwrites.blogspot.com