Inspiration: how to
   attract clients to
    our destination
          @joantxo Llantada
                #Enter2011
http://www.personalizemedia.com/garys-social-media-count/
Google me, please
       joantxo@gmail.com / llantada_jua@gva.es
                                      @joantxo
      http://www.linkedin.com/in/joantxollantada

http://www.facebook.com/joantxo

      http://e-turismo.blogspot.com

                    http://picasaweb.google.com/joantxo
     http://es.youtube.com/user/joantxollantada

                  http://joantxo.podomatic.com/

          www.slideshare.net/joantxo
2.200 billions internet users, 30%

              4.500 billions of cellulars, 6/10

  2013 there would be 6,7 billions of cellular,
                    4 of them smart phones

                     250.000 apps Twitter API

300.000 iPhone apps, 10.000 Blackberry apps
                        20.000 Android apps

   IPad 14 millions in 2010 and +11.000 apps

      + 2.000 billions of downloads in Itunes
Inspiration   Compare   Planning   Booking   Travel   Share




 • 94% France, 91% Germany and 95%
   Britain are now using the web in ONE of
   the steps of the shopping process
 • 59% France, 65% Germany and 71%
   Britain are now using the web in ALL of
   the steps
 • Average of webs that are visiting 4’3 in
   France, 5’1 in Germany and 4’2 in Britain
By  2015, 50% of the
European travelers will use
smartphones in the research
and booking process. Source:
Euromonitor
adprosumers
advertiser + producer + consumer
Where are the
tourist going?
Strategy 2.0
Marketing Mix – 5 Ps
              Product
              •Design                      Place
              •Technology                  •Retail
              •Usefullness                 •Wholesale
              •Convenience                 •Mail order
              •Value                       •Internet
              •Quality                     •Direct sales
              •Packaging                   •Perr to peer
              •Branding                    •Multi-Channel
              •Accessories
              •Warranty           Target
              Promotion           market
              •Special offer               Price
              •Advertisements
                                           Strategies:
              •Endorsements
                                           Skimming
              •Usertrials
                                           Penetration
              •Direct marketing
                                           Psychologiacla
              •Leaflets/posters
                                           Cost-Plus
              •Free gifts
                                           Loss leader, etc.
              •Competions
              •Joint ventures
Marketing Mix – 5 Ps                                    Product
                                                        •Design
                                                        •Technology
                                                        •Usefullness
                                                        •Convenience
                                                        •Value
                                                        •Quality
                                                        •Packaging                     Place
                                                        •Branding
                                                                                       •Retail
                       People                           •Accessories
                                                                                       •Wholesale
                       •Employees                       •Warranty
                                                                                       •Mail order
                       •Management                                                     •Internet
                       •Culture                                                        •Direct sales
                       •Customer service
                                                        Target                         •Perr to peer
                                                                                       •Multi-Channel

                                                        market
                                    Promotion
                                    •Special offer
                                    •Advertisements                    Price
                                    •Endorsements                      Strategies:
                                    •Usertrials                        Skimming
                                    •Direct marketing                  Penetration
                                    •Leaflets/posters                  Psychologiacla
                                    •Free gifts                        Cost-Plus
                                    •Competions                        Loss leader, etc.
                                    •Joint ventures
Marketing Mix – 7 Ps                                    Product
                                                        •Design
                                                        •Technology
                                                        •Usefullness
                              Physical enviroment       •Convenience
                              •Smart                    •Value
                              •Run-down                 •Quality
                              •Interface                •Packaging           Place
                              •Comfort                  •Branding            •Retail
                              •Facilities               •Accessories         •Wholesale
                                                        •Warranty            •Mail order
                       Process                                               •Internet
                       •Especially                                           •Direct sales
                       relevant tio
                       service industries
                                               Target                        •Perr to peer
                                                                             •Multi-Channel
                       •How are
                       services
                                               market                  Price
                       consumed?                                       Strategies:
                                                                       Skimming
                           People
                                                                       Penetration
                           •Employees
                                               Promotion               Psychologiacla
                           •Management
                                               •Special offer          Cost-Plus
                           •Culture
                                               •Advertisements         Loss leader, etc.
                           •Customer service
                                               •Endorsements
                                               •Usertrials
                                               •Direct marketing
                                               •Leaflets/posters
                                               •Free gifts
                                               •Competions
                                               •Joint ventures
Long tail +
          º

Blue Ocean Strategy
Inspiring 2.0
Influentials
are storytellers
• Generate advocates             and lovemarks of
  our brands:
     • Brand story
     • Brand essence
     • Brand value proposition
  – Formula:
    great product + (promise + confirmation) = lovemarks


 The story is more powerfull than the brand, best
               story wins. Tom Peters
June 2009
April 2010
April 2010
May 2010
What is a blogtrip?
#blogtripF1 #blogtripFIB
Networking
Traditional media?, no thanks!




       Be relevant my friend !
Crowsourcing


  Wiki of the #blogtripF1
Building the strategy together
We are smarter than me




"Tell me and I’ll forget. Show me and I might remember. Involve
me and I’ll understand.“ Benjamin Franklin
ROE: return of
engagement
Conversation is on,
from minute cero, and still go on
67 % of twitter users who become
    followers of a brand are more
 likely to buy that brand’s products
     ‘Engaging Consumers via Facebook, Twitter Makes Them More Likely to
                        Buy, Recommend,’ press release, March 10, 2010.
X
The ROI.The ROE: Return of Engagement




 11 post with more than 19.000 visitors
                                          More than 400 pictures

                                                             1 post, more than 200.000 visitors

    37 videos/5.693 views     4 post, more than 1.400.000 visitors
July 19th, 2010
Tribes, Seth Godin. October 1, 2010
Just yesterday !!
"We should all be concerned about
  the future because we will have to
   spend the rest of our lives there. “.
                             Woody Allen
@abigailking @alastairmck @arantxar @isabellestravel @johnonolan @minube
@sblanco @solotraveler @travmag @victoriamdq @wildjunket @IsabellesTravel
@jimmypons @JohnONolan @lasseweb20 @Ruralworker @sarahleetravels
@terryleetravels @viajarcondiego @501places @adventuregirl @BrilliantTips
@chicadelatele @csahuquillo @DTravelsRound @WhyGoSpain @WorldLillie
@traveldudes @EverywhereTrip @velvetescape @edans @anapiccola @joantxo




                                         Think tank travel

Enter 2011 inspiration

  • 1.
    Inspiration: how to attract clients to our destination @joantxo Llantada #Enter2011
  • 2.
  • 3.
    Google me, please joantxo@gmail.com / llantada_jua@gva.es @joantxo http://www.linkedin.com/in/joantxollantada http://www.facebook.com/joantxo http://e-turismo.blogspot.com http://picasaweb.google.com/joantxo http://es.youtube.com/user/joantxollantada http://joantxo.podomatic.com/ www.slideshare.net/joantxo
  • 4.
    2.200 billions internetusers, 30% 4.500 billions of cellulars, 6/10 2013 there would be 6,7 billions of cellular, 4 of them smart phones 250.000 apps Twitter API 300.000 iPhone apps, 10.000 Blackberry apps 20.000 Android apps IPad 14 millions in 2010 and +11.000 apps + 2.000 billions of downloads in Itunes
  • 5.
    Inspiration Compare Planning Booking Travel Share • 94% France, 91% Germany and 95% Britain are now using the web in ONE of the steps of the shopping process • 59% France, 65% Germany and 71% Britain are now using the web in ALL of the steps • Average of webs that are visiting 4’3 in France, 5’1 in Germany and 4’2 in Britain
  • 7.
    By 2015,50% of the European travelers will use smartphones in the research and booking process. Source: Euromonitor
  • 8.
  • 9.
  • 10.
  • 11.
    Marketing Mix –5 Ps Product •Design Place •Technology •Retail •Usefullness •Wholesale •Convenience •Mail order •Value •Internet •Quality •Direct sales •Packaging •Perr to peer •Branding •Multi-Channel •Accessories •Warranty Target Promotion market •Special offer Price •Advertisements Strategies: •Endorsements Skimming •Usertrials Penetration •Direct marketing Psychologiacla •Leaflets/posters Cost-Plus •Free gifts Loss leader, etc. •Competions •Joint ventures
  • 12.
    Marketing Mix –5 Ps Product •Design •Technology •Usefullness •Convenience •Value •Quality •Packaging Place •Branding •Retail People •Accessories •Wholesale •Employees •Warranty •Mail order •Management •Internet •Culture •Direct sales •Customer service Target •Perr to peer •Multi-Channel market Promotion •Special offer •Advertisements Price •Endorsements Strategies: •Usertrials Skimming •Direct marketing Penetration •Leaflets/posters Psychologiacla •Free gifts Cost-Plus •Competions Loss leader, etc. •Joint ventures
  • 13.
    Marketing Mix –7 Ps Product •Design •Technology •Usefullness Physical enviroment •Convenience •Smart •Value •Run-down •Quality •Interface •Packaging Place •Comfort •Branding •Retail •Facilities •Accessories •Wholesale •Warranty •Mail order Process •Internet •Especially •Direct sales relevant tio service industries Target •Perr to peer •Multi-Channel •How are services market Price consumed? Strategies: Skimming People Penetration •Employees Promotion Psychologiacla •Management •Special offer Cost-Plus •Culture •Advertisements Loss leader, etc. •Customer service •Endorsements •Usertrials •Direct marketing •Leaflets/posters •Free gifts •Competions •Joint ventures
  • 15.
    Long tail + º Blue Ocean Strategy
  • 20.
  • 21.
    Influentials are storytellers • Generateadvocates and lovemarks of our brands: • Brand story • Brand essence • Brand value proposition – Formula: great product + (promise + confirmation) = lovemarks The story is more powerfull than the brand, best story wins. Tom Peters
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
    What is ablogtrip?
  • 27.
  • 28.
  • 29.
    Traditional media?, nothanks! Be relevant my friend !
  • 30.
    Crowsourcing Wikiof the #blogtripF1
  • 31.
  • 33.
    We are smarterthan me "Tell me and I’ll forget. Show me and I might remember. Involve me and I’ll understand.“ Benjamin Franklin
  • 34.
  • 35.
    Conversation is on, fromminute cero, and still go on
  • 37.
    67 % oftwitter users who become followers of a brand are more likely to buy that brand’s products ‘Engaging Consumers via Facebook, Twitter Makes Them More Likely to Buy, Recommend,’ press release, March 10, 2010.
  • 38.
    X The ROI.The ROE:Return of Engagement 11 post with more than 19.000 visitors More than 400 pictures 1 post, more than 200.000 visitors 37 videos/5.693 views 4 post, more than 1.400.000 visitors
  • 39.
  • 41.
    Tribes, Seth Godin.October 1, 2010
  • 43.
  • 44.
    "We should allbe concerned about the future because we will have to spend the rest of our lives there. “. Woody Allen
  • 45.
    @abigailking @alastairmck @arantxar@isabellestravel @johnonolan @minube @sblanco @solotraveler @travmag @victoriamdq @wildjunket @IsabellesTravel @jimmypons @JohnONolan @lasseweb20 @Ruralworker @sarahleetravels @terryleetravels @viajarcondiego @501places @adventuregirl @BrilliantTips @chicadelatele @csahuquillo @DTravelsRound @WhyGoSpain @WorldLillie @traveldudes @EverywhereTrip @velvetescape @edans @anapiccola @joantxo Think tank travel