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ensureKaylin Miranda, Camille Nwosu, Jonathan Papazides, Onjoli Martelly
The problem
The task
Ensure has a strong heritage, but is
associated with the sick and elderly.
Change the perception and create an
identity for the brand in the digital
space.
target consumer
*Based off of Simmons OneView study conducted using Ensure v. Competitors
The Ensure drinker is aware of their health and is working on making changes.
They are adventurous, influential, and always striving for their potential. They
are information seekers, especially about their health, and looking and feeling
younger is important to them.
personas
• Likely to try new recipes, drinks, and things in general that are spontaneous.
• Tries the newest diets and exercise programs.
• Feels that nutrition and exercise should be fulfilling and exciting.
• As soon as they find an authentic solution to their goals, they will willingly share them with their friends and 	
Facebook trends.
• Has been through a lot physically, but they know how to overcome illness and stay active.
• Takes preventative medication and goes to the doctor for regular checkups.
• Like to know about all aspects of their health and gather health information from many different websites.
• Make sure to exercise regularly and pay attention to what they eat.
• Main goal in life is to rise to the top of their career and stay relevant.
• Believe they have to be healthy in mind, body and spirit-with a particular focus on body.
• Try to exercise regularly and eat a balanced diet.
• Often don't have the motivation to cook a healthy meal or exercise.
• Need motivation to stay on track
Adventurous Influencer
inspirational recoverer
stress relief seeker
digital habits
33%
44%
Boomers represent1/3 of all social media users.
1/3 of Boomers are purchasing and enjoying
advancements in technology, using smartphones
more heavily, and participating in social media.
of Boomer are considered heavy Internet users
of Facebook users are over
45-years-old.
*Nielsen, 2014
digital habits
66%
76%
24% use their tablet
90% visit websites on mobile
65% download an app
use their smartphones each week
use their PC at home and/or work
*Based off of Simmons OneView study conducted using Ensure v. Competitors
consumer journey
Adventurous
influencer
inspirational
recoverer
stress
reliever
seeker
display
word of mouth
paid social
paid Youtube
paid search
doctor
guerilla
Awareness consideration intent decision
Website
online search
paid search
paid search
Website
paid social
in-store
e-commerce
insight
• Boomers consider exercise boring and
routine.
• As people age they become less
motivated to workout for enjoyment.
• Lack of passion may cause those who are
exercising for health benefits to stop.
• 'Mental toughness,' 'activity for adventure
and challenge,' and 'fun and friends,'
decline as age increases
* Mintel, 2013
* Advocate Health Care, 2014
Boomers are bored
when they exercise
and think about
health.
adding excitement
experience
space
Website
• Simple UX
• Take Home Chef
• Shake Up Your Kitchen
• Chalene Johnson
• Social Stream
Take Home Chef with Curtis Stone• Revival of TLC show
• Chef Curtis Stone finds people in grocery stores and goes to their home to help them 	
prepare a healthy gourmet meal
• Webisodes on website and Youtube
• Exclusive recipes available on Enure website only.
work out with chalene johnson
• Current BeachBody fitness trainer
• Workouts offered only through Ensure app and website
Shake it up!
shake up your kitchen
• Users can enter in foods and Ensure will offer healthier alternatives.
ensure app
todayapril
20
Your Plan
breakfast
workout
lunch
snack
Ensure Original
Tomato & Basil Omlette
Cardio Party Remix
Turkey and Avacado Wrap
8 oz Water
PB Protein Shake
customized
plans
• Plans tailored to user's needs/
goals.
• Links to Chalene's workout and
Curtis' recipes
exclusive
workouts
• Great workouts designed to be
fun 	and exciting with trainer
Chalene Johnson
• Links to music, Airplay
compatible, and step-by-step
instruction.
full body
upper
body
lower
body
core
lower burn
core cardio body blasteryoga burn
ab blast body sculpt
yoga mat
Pilates stretch
let’s go
fitness
buddy
• Sync with phone's GPS to find
people in your area who also
need workout partners.
• Makes groups of 3 or more by
common interest.
search by activity
Within 25 miles of you
Ensure Running
Group.
4PM Walden Park
Join
details
share
keep it moving
• Sync with Spotify, Pandora,
iHeart Radio, or your own playlist
• Works alone or with app
workout feature.
• If you stop moving, your music
stops playing.
KEEP MOVING TO KEEP
YOUR MUSIC PLAYING
LET’S GO!
sync your music:
shake it up
• Shake your phone to get
coupons from Livingsocial
• Get great deals and do a new
activity.
Featured Deal
Museum of Modern Art
New York City
Entry into the museum for two people
$60 $30
Brought to you by Living Social
What are you going
to do today?
shake to find out.
social
• Twitter and Facebook
• Promoted ads targeted by 			
demographics, interests, and keywords
• Links to website content (Take Home
Chef webisodes, Ensurspiration Station)
71% of Boomers use social media site
daily
Boomers are active on social
media sites
search
• Paid: Buying keywords (Health, fitness,
protein, Ensure, etc.)
• SEO
• Google AdWords
Search is the top online information-
gathering resource for boomers, driving
a variety of actions. 90% of online
experiences begin with a search engine.
display ads & native
Display
• Banner ads on websites
• Example: News, weather, fitness/ health,
travel, entertainment, shopping, education,
food, print magazines, home and garden.
• Use Google AdWords
Native:
• Use Boomer targeted blogs
• Buy specifc number of sponsored posts per
month. Blogger writes content.
eaddexcitement
ethe
ordinary
difference
and
that littleis extra
between
extraordinary
youtube
• Our own created content (i.e. Take Home Chef
webisodes)
• Pre-Roll and Mid-Roll ads
ethe
ordinary
difference
and
that littleis extra
between
extraordinary
eaddexcitement
EMAIL
• Sign up for newsletter on website
• Features new content, fitness tips, and
short testimonals
• 9 out of 10 Americans use email every
day, whether on mobile or computer.
• Email is the second-most-popular
online activity in the United States.
* Gigacom Research Study, 2014
referral
• Referral on homepage of website
• Links to social networks
• If friends download the app through your link, you get
a coupon for Ensure
• 92% of respondents trusted referrals.
• 65% of new business comes from referrals.
•People are 4x more likely to buy when referred by a
friend.
* New York Times, 2014
* Nielsen, 2014
You referred us,
we reward you.
get a free 6-pack of your choice
of ensure.
get reward
guerilla
• Ensurspiration Station: An interactive "food truck"
that travels to various cancer, Alzheimers, American
Heart Association, and COPD walks across the country.
• People can tweet or message via Facebook
encouraging tweets with the #ensurspiration.
• Messages display on screens on the truck, on Ensure
social media pages, and live social stream.
• Photobooth inside. Pictures can be linked to users'
social media and displayed on screens.
• Truck can be tracked on it's journey on Ensure website
• Pass out free Ensure
measurements
visit duration
pages used per visit
overall site and mobile traffic
app users
session interval
time in app
acquisition
Thank You

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Ensure

  • 1. ensureKaylin Miranda, Camille Nwosu, Jonathan Papazides, Onjoli Martelly
  • 2. The problem The task Ensure has a strong heritage, but is associated with the sick and elderly. Change the perception and create an identity for the brand in the digital space.
  • 3. target consumer *Based off of Simmons OneView study conducted using Ensure v. Competitors The Ensure drinker is aware of their health and is working on making changes. They are adventurous, influential, and always striving for their potential. They are information seekers, especially about their health, and looking and feeling younger is important to them.
  • 4. personas • Likely to try new recipes, drinks, and things in general that are spontaneous. • Tries the newest diets and exercise programs. • Feels that nutrition and exercise should be fulfilling and exciting. • As soon as they find an authentic solution to their goals, they will willingly share them with their friends and Facebook trends. • Has been through a lot physically, but they know how to overcome illness and stay active. • Takes preventative medication and goes to the doctor for regular checkups. • Like to know about all aspects of their health and gather health information from many different websites. • Make sure to exercise regularly and pay attention to what they eat. • Main goal in life is to rise to the top of their career and stay relevant. • Believe they have to be healthy in mind, body and spirit-with a particular focus on body. • Try to exercise regularly and eat a balanced diet. • Often don't have the motivation to cook a healthy meal or exercise. • Need motivation to stay on track Adventurous Influencer inspirational recoverer stress relief seeker
  • 5. digital habits 33% 44% Boomers represent1/3 of all social media users. 1/3 of Boomers are purchasing and enjoying advancements in technology, using smartphones more heavily, and participating in social media. of Boomer are considered heavy Internet users of Facebook users are over 45-years-old. *Nielsen, 2014
  • 6. digital habits 66% 76% 24% use their tablet 90% visit websites on mobile 65% download an app use their smartphones each week use their PC at home and/or work *Based off of Simmons OneView study conducted using Ensure v. Competitors
  • 7. consumer journey Adventurous influencer inspirational recoverer stress reliever seeker display word of mouth paid social paid Youtube paid search doctor guerilla Awareness consideration intent decision Website online search paid search paid search Website paid social in-store e-commerce
  • 8. insight • Boomers consider exercise boring and routine. • As people age they become less motivated to workout for enjoyment. • Lack of passion may cause those who are exercising for health benefits to stop. • 'Mental toughness,' 'activity for adventure and challenge,' and 'fun and friends,' decline as age increases * Mintel, 2013 * Advocate Health Care, 2014 Boomers are bored when they exercise and think about health.
  • 11. Website • Simple UX • Take Home Chef • Shake Up Your Kitchen • Chalene Johnson • Social Stream
  • 12. Take Home Chef with Curtis Stone• Revival of TLC show • Chef Curtis Stone finds people in grocery stores and goes to their home to help them prepare a healthy gourmet meal • Webisodes on website and Youtube • Exclusive recipes available on Enure website only.
  • 13. work out with chalene johnson • Current BeachBody fitness trainer • Workouts offered only through Ensure app and website
  • 14. Shake it up! shake up your kitchen • Users can enter in foods and Ensure will offer healthier alternatives.
  • 16. todayapril 20 Your Plan breakfast workout lunch snack Ensure Original Tomato & Basil Omlette Cardio Party Remix Turkey and Avacado Wrap 8 oz Water PB Protein Shake customized plans • Plans tailored to user's needs/ goals. • Links to Chalene's workout and Curtis' recipes
  • 17. exclusive workouts • Great workouts designed to be fun and exciting with trainer Chalene Johnson • Links to music, Airplay compatible, and step-by-step instruction. full body upper body lower body core lower burn core cardio body blasteryoga burn ab blast body sculpt yoga mat Pilates stretch let’s go
  • 18. fitness buddy • Sync with phone's GPS to find people in your area who also need workout partners. • Makes groups of 3 or more by common interest. search by activity Within 25 miles of you Ensure Running Group. 4PM Walden Park Join details share
  • 19. keep it moving • Sync with Spotify, Pandora, iHeart Radio, or your own playlist • Works alone or with app workout feature. • If you stop moving, your music stops playing. KEEP MOVING TO KEEP YOUR MUSIC PLAYING LET’S GO! sync your music:
  • 20. shake it up • Shake your phone to get coupons from Livingsocial • Get great deals and do a new activity. Featured Deal Museum of Modern Art New York City Entry into the museum for two people $60 $30 Brought to you by Living Social What are you going to do today? shake to find out.
  • 21. social • Twitter and Facebook • Promoted ads targeted by demographics, interests, and keywords • Links to website content (Take Home Chef webisodes, Ensurspiration Station) 71% of Boomers use social media site daily Boomers are active on social media sites
  • 22. search • Paid: Buying keywords (Health, fitness, protein, Ensure, etc.) • SEO • Google AdWords Search is the top online information- gathering resource for boomers, driving a variety of actions. 90% of online experiences begin with a search engine.
  • 23. display ads & native Display • Banner ads on websites • Example: News, weather, fitness/ health, travel, entertainment, shopping, education, food, print magazines, home and garden. • Use Google AdWords Native: • Use Boomer targeted blogs • Buy specifc number of sponsored posts per month. Blogger writes content. eaddexcitement ethe ordinary difference and that littleis extra between extraordinary
  • 24. youtube • Our own created content (i.e. Take Home Chef webisodes) • Pre-Roll and Mid-Roll ads ethe ordinary difference and that littleis extra between extraordinary eaddexcitement
  • 25. EMAIL • Sign up for newsletter on website • Features new content, fitness tips, and short testimonals • 9 out of 10 Americans use email every day, whether on mobile or computer. • Email is the second-most-popular online activity in the United States. * Gigacom Research Study, 2014
  • 26. referral • Referral on homepage of website • Links to social networks • If friends download the app through your link, you get a coupon for Ensure • 92% of respondents trusted referrals. • 65% of new business comes from referrals. •People are 4x more likely to buy when referred by a friend. * New York Times, 2014 * Nielsen, 2014 You referred us, we reward you. get a free 6-pack of your choice of ensure. get reward
  • 27. guerilla • Ensurspiration Station: An interactive "food truck" that travels to various cancer, Alzheimers, American Heart Association, and COPD walks across the country. • People can tweet or message via Facebook encouraging tweets with the #ensurspiration. • Messages display on screens on the truck, on Ensure social media pages, and live social stream. • Photobooth inside. Pictures can be linked to users' social media and displayed on screens. • Truck can be tracked on it's journey on Ensure website • Pass out free Ensure
  • 28. measurements visit duration pages used per visit overall site and mobile traffic app users session interval time in app acquisition