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Engage Investors with
Social Media
W E B I N A R S E R I E S
Ā© Peregrine Communications 2020. All rights reserved. 2
Agenda
1. Why is social media important?
2. How do we measure it?
3. Consistency is key
4. Content is king
5. Grow your presence
6. Social media compliance
Tom Wood
Creative Director
E N G A G E I N V E S T O R S W I T H S O C I A L M E D I A
Speakers
Kalli Vetrano
Account Manager
Alex Layzell-Payne
Digital Account Director
Laura Hedley
Digital Account Executive
Ā© Peregrine Communications 2020. All rights reserved.
Goals
3
By the end of this webinar, you will:
ā€¢ Know how to identify a requirement that social
media can meet
ā€¢ Know how to measure social media
effectiveness
ā€¢ Know how to improve social media
effectiveness
ā€¢ Be aware of compliance requirements
Ā© Peregrine Communications 2020. All rights reserved.
Why is social media important?
4
According to a study by Greenwich Associates on ā€˜The Role of Digital & Social Media in the
Investing Processā€™ā€¦
ā€¢ 63% of institutional investors now consume social media while less than half regularly
consume finance-specific trade publications
ā€¢ 68% of investors used social media to research asset management firms in 2018, up from
36% in their 2015 study
ā€¢ LinkedIn was ranked as the best media source for distributing or commenting on market
updates, ahead of Bloomberg, CNBC, the FT, Forbes, Business Insider, The New York Times
and The Wall Street Journal
ā€¢ 58% of the investors noted that information they learned via social media prompted them
to discuss it with their investment consultants
According to research by Putnam Investments:
ā€¢ The median age of a new client gained through social media jumped to 40 from 35
ā€¢ 92% who use social media for business say it has helped them gain new clients
Sifting through high volumes of content to access the most impactful and/or relevant
information is both challenging and time consuming. Platforms that help filter and personalize
content are therefore highly valued.
Ā© Peregrine Communications 2020. All rights reserved. 5
How do we measure social media effectiveness?
Using our Peregrine IMC Diagnostic, we look at three
key factors which we believe hold the key to assessing
social media effectiveness:
1. Consistency
How often are you posting? Weekly? Twice a week?
Daily?
2. Content
What type of content are you posting? Links to your
own thought leadership, or simply a link through to
your website? Are you posting GIFs, videos or other
branded content?
3. Presence
How many platforms are you active on? How many
followers do you have? How engaged are your
audience?
Ā© Peregrine Communications 2020. All rights reserved.
1. How to develop your consistencyā€¦
6
Itā€™s easy enough to say you simply need to post every day,
however in order to do this, you will need to be organising a great
deal of content.
ā€¢ Ensure there is a designated client contact to guarantee posts are
approved on time
ā€¢ Put together a monthly content calendar (e.g. Monday.com)
ā€¢ Use software tools to schedule posts (e.g. Hubspot)
ā€¢ Look for relevant content (i.e. positive mentions) that you can repost
ā€¢ Diarise key calendar events and keep an eye out for company
news/events
ā€¢ Look for relevant content (i.e. positive mentions) that you can repost
ā€¢ Review analytics to establish optimal platforms and time slots.
ā€¢ Say something meaningful.
Ā© Peregrine Communications 2020. All rights reserved.
2. How to improve your contentā€¦
7
ā€˜Content is kingā€™ when it comes to social media. This is where
most of your focus and time should be spent.
ā€¢ Create specially designed visuals in the companyā€™s style
(example here)
ā€¢ Create campaigns around key events (example here)
ā€¢ Engage with journalists/publications (example here)
ā€¢ Design visuals to fit image specifications, and embrace new
formats (webinars, carousels etc.)
Ā© Peregrine Communications 2020. All rights reserved.
2. How to improve your contentā€¦
8
ā€˜Content is kingā€™ when it comes to social media. This is where
most of your focus and time should be spent.
ā€¢ Create content around company events (example here)
ā€¢ Move with the times ā€“ create culturally relevant content
(example here)
ā€¢ Create content around key milestones
ā€¢ Include clear CTAs in posts ā€“ boost engagement
ā€¢ Analyse post engagement to inform future strategy
Ā© Peregrine Communications 2020. All rights reserved.
2. How to improve your contentā€¦
9
ā€˜Content is kingā€™ when it comes to social media. This is where
most of your focus and time should be spent.
ā€¢ Utilise short videos/GIFs (example here)
ā€¢ Produce thought leadership/educational content that links
back to your site
ā€¢ Promote your team (example here)
Ā© Peregrine Communications 2020. All rights reserved.
3. How to grow your presenceā€¦
10
When it comes to presence, not only do you have to
be on the platforms where your audience are, but in
order to look credible you have to build a significant
following.
ā€¢ Setup accounts on all relevant platforms
ā€¢ Run digital advertising campaigns
ā€¢ Engage your employees
ā€¢ Include social media icons on your site
ā€¢ Run Follower Campaigns on Twitter and Sponsored
Content campaigns on LinkedIn
ā€¢ Cross-promotion (i.e. posting a Vimeo/YouTube video on
your Twitter/LinkedIn)
ā€¢ Engage in organic community building
Ā© Peregrine Communications 2020. All rights reserved.
Think about what social media isā€¦
11
ā€¦ BAD AT
ā€¢ Lengthy expositions ā€“ it becomes boring
(example here)
ā€¢ Complex financial matters that require a great
deal of reflection and thought on the part of the
audience
ā€¦ GOOD AT
ā€¢ Opportunity for brands to communicate directly
with their audience
ā€¢ It helps brands control their Google Page One
with ā€˜ownedā€™ content
ā€¢ It is a way to capture feedback
ā€¢ Drive traffic to your site
ā€¢ Advertising ā€“ highly targeted campaigns ā€“
cheaper/more measurable than traditional
ā€¢ Communicate authenticity and credibility
(example here)
ā€¢ Control the message ā€“ you donā€™t have to rely on
the media to communicate your message ā€“ do it
yourself
Ā© Peregrine Communications 2020. All rights reserved.
Compliance
12
ā€¢ Compliance is everyoneā€™s job ā€“ not just a compliance officerā€™s job.
ā€¢ Have one person appointed who approves posts/content for each
channel
ā€¢ Content should focus on culture, education & the team - not on the
financial products themselves
ā€¢ Control your comments ā€“ turn them off if itā€™s a cause for concern.
ā€¢ Social listening is also a big part of this ā€“ conversations, reactions
and posts need to be monitored
ā€¢ In the USA? Posts must be archived for at least three years.
Ā© Peregrine Communications 2020. All rights reserved.
Questions?
Ā© Peregrine Communications 2020. All rights reserved.
peregrinecommunications.com
Tom Wood
Creative Director
+44 20 3040 0880
Anthony Payne
Chief Executive
+44 20 3178 6869
Thank you for attending
ā€¢ We will send you a link to the recorded session
ā€¢ Questions?
tom.wood@peregrinecommunications.com
alexander.layzell-payne@peregrinecommunications.com
kalli.vetrano@peregrinecommunications.com
laura.hedley@peregrinecommunications.com
Ā© Peregrine Communications 2020. All rights reserved.
peregrinecommunications.com
Tom Wood
Creative Director
Alex Layzell-Payne
Digital Account Manager
Kalli Vetrano
Account Manager
Laura Hedley
Digital Account Executive

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Engage Investors Social Media Webinar

  • 1. Engage Investors with Social Media W E B I N A R S E R I E S
  • 2. Ā© Peregrine Communications 2020. All rights reserved. 2 Agenda 1. Why is social media important? 2. How do we measure it? 3. Consistency is key 4. Content is king 5. Grow your presence 6. Social media compliance Tom Wood Creative Director E N G A G E I N V E S T O R S W I T H S O C I A L M E D I A Speakers Kalli Vetrano Account Manager Alex Layzell-Payne Digital Account Director Laura Hedley Digital Account Executive
  • 3. Ā© Peregrine Communications 2020. All rights reserved. Goals 3 By the end of this webinar, you will: ā€¢ Know how to identify a requirement that social media can meet ā€¢ Know how to measure social media effectiveness ā€¢ Know how to improve social media effectiveness ā€¢ Be aware of compliance requirements
  • 4. Ā© Peregrine Communications 2020. All rights reserved. Why is social media important? 4 According to a study by Greenwich Associates on ā€˜The Role of Digital & Social Media in the Investing Processā€™ā€¦ ā€¢ 63% of institutional investors now consume social media while less than half regularly consume finance-specific trade publications ā€¢ 68% of investors used social media to research asset management firms in 2018, up from 36% in their 2015 study ā€¢ LinkedIn was ranked as the best media source for distributing or commenting on market updates, ahead of Bloomberg, CNBC, the FT, Forbes, Business Insider, The New York Times and The Wall Street Journal ā€¢ 58% of the investors noted that information they learned via social media prompted them to discuss it with their investment consultants According to research by Putnam Investments: ā€¢ The median age of a new client gained through social media jumped to 40 from 35 ā€¢ 92% who use social media for business say it has helped them gain new clients Sifting through high volumes of content to access the most impactful and/or relevant information is both challenging and time consuming. Platforms that help filter and personalize content are therefore highly valued.
  • 5. Ā© Peregrine Communications 2020. All rights reserved. 5 How do we measure social media effectiveness? Using our Peregrine IMC Diagnostic, we look at three key factors which we believe hold the key to assessing social media effectiveness: 1. Consistency How often are you posting? Weekly? Twice a week? Daily? 2. Content What type of content are you posting? Links to your own thought leadership, or simply a link through to your website? Are you posting GIFs, videos or other branded content? 3. Presence How many platforms are you active on? How many followers do you have? How engaged are your audience?
  • 6. Ā© Peregrine Communications 2020. All rights reserved. 1. How to develop your consistencyā€¦ 6 Itā€™s easy enough to say you simply need to post every day, however in order to do this, you will need to be organising a great deal of content. ā€¢ Ensure there is a designated client contact to guarantee posts are approved on time ā€¢ Put together a monthly content calendar (e.g. Monday.com) ā€¢ Use software tools to schedule posts (e.g. Hubspot) ā€¢ Look for relevant content (i.e. positive mentions) that you can repost ā€¢ Diarise key calendar events and keep an eye out for company news/events ā€¢ Look for relevant content (i.e. positive mentions) that you can repost ā€¢ Review analytics to establish optimal platforms and time slots. ā€¢ Say something meaningful.
  • 7. Ā© Peregrine Communications 2020. All rights reserved. 2. How to improve your contentā€¦ 7 ā€˜Content is kingā€™ when it comes to social media. This is where most of your focus and time should be spent. ā€¢ Create specially designed visuals in the companyā€™s style (example here) ā€¢ Create campaigns around key events (example here) ā€¢ Engage with journalists/publications (example here) ā€¢ Design visuals to fit image specifications, and embrace new formats (webinars, carousels etc.)
  • 8. Ā© Peregrine Communications 2020. All rights reserved. 2. How to improve your contentā€¦ 8 ā€˜Content is kingā€™ when it comes to social media. This is where most of your focus and time should be spent. ā€¢ Create content around company events (example here) ā€¢ Move with the times ā€“ create culturally relevant content (example here) ā€¢ Create content around key milestones ā€¢ Include clear CTAs in posts ā€“ boost engagement ā€¢ Analyse post engagement to inform future strategy
  • 9. Ā© Peregrine Communications 2020. All rights reserved. 2. How to improve your contentā€¦ 9 ā€˜Content is kingā€™ when it comes to social media. This is where most of your focus and time should be spent. ā€¢ Utilise short videos/GIFs (example here) ā€¢ Produce thought leadership/educational content that links back to your site ā€¢ Promote your team (example here)
  • 10. Ā© Peregrine Communications 2020. All rights reserved. 3. How to grow your presenceā€¦ 10 When it comes to presence, not only do you have to be on the platforms where your audience are, but in order to look credible you have to build a significant following. ā€¢ Setup accounts on all relevant platforms ā€¢ Run digital advertising campaigns ā€¢ Engage your employees ā€¢ Include social media icons on your site ā€¢ Run Follower Campaigns on Twitter and Sponsored Content campaigns on LinkedIn ā€¢ Cross-promotion (i.e. posting a Vimeo/YouTube video on your Twitter/LinkedIn) ā€¢ Engage in organic community building
  • 11. Ā© Peregrine Communications 2020. All rights reserved. Think about what social media isā€¦ 11 ā€¦ BAD AT ā€¢ Lengthy expositions ā€“ it becomes boring (example here) ā€¢ Complex financial matters that require a great deal of reflection and thought on the part of the audience ā€¦ GOOD AT ā€¢ Opportunity for brands to communicate directly with their audience ā€¢ It helps brands control their Google Page One with ā€˜ownedā€™ content ā€¢ It is a way to capture feedback ā€¢ Drive traffic to your site ā€¢ Advertising ā€“ highly targeted campaigns ā€“ cheaper/more measurable than traditional ā€¢ Communicate authenticity and credibility (example here) ā€¢ Control the message ā€“ you donā€™t have to rely on the media to communicate your message ā€“ do it yourself
  • 12. Ā© Peregrine Communications 2020. All rights reserved. Compliance 12 ā€¢ Compliance is everyoneā€™s job ā€“ not just a compliance officerā€™s job. ā€¢ Have one person appointed who approves posts/content for each channel ā€¢ Content should focus on culture, education & the team - not on the financial products themselves ā€¢ Control your comments ā€“ turn them off if itā€™s a cause for concern. ā€¢ Social listening is also a big part of this ā€“ conversations, reactions and posts need to be monitored ā€¢ In the USA? Posts must be archived for at least three years.
  • 13. Ā© Peregrine Communications 2020. All rights reserved. Questions?
  • 14. Ā© Peregrine Communications 2020. All rights reserved. peregrinecommunications.com Tom Wood Creative Director +44 20 3040 0880 Anthony Payne Chief Executive +44 20 3178 6869 Thank you for attending ā€¢ We will send you a link to the recorded session ā€¢ Questions? tom.wood@peregrinecommunications.com alexander.layzell-payne@peregrinecommunications.com kalli.vetrano@peregrinecommunications.com laura.hedley@peregrinecommunications.com Ā© Peregrine Communications 2020. All rights reserved. peregrinecommunications.com Tom Wood Creative Director Alex Layzell-Payne Digital Account Manager Kalli Vetrano Account Manager Laura Hedley Digital Account Executive