Part a the wider presentation about Ends in the consumer experience, this section talks about why endings need to be changed in jobs. We need to talk about the end more at on-boarding. The deck also introduces the game - 'Could work bot work?'
Video: http://bit.ly/fol-fdbk
Feedback is commonly perceived as something that everyone is able to do – who doesn’t have an opinion? However, it’s also very easy to give bad feedback: we all know it when we are on the receiving end. This gets more and more evident when the team grows from two people to a whole company.
Feedback thus becomes a critical skill that can be learned, improved, and mastered. Good feedback skills can improve the quality of the teamwork and the result by a large margin, while bad feedback can grind any team to a halt with confusion if not worse.
This talk will give insights, challenge myths, and provide practical ideas. How can we improve ourselves? How can we plan good feedback in groups?
Developing Leaders of Growth: 5 Leadership Success Factors for Fast GrowthDenise Corcoran
* Has your company hit a wall in growth, profits or performance?
* Is your company suffering from costly stress or burnout?
* As your company scales, are your leaders demands changing at a pace they can't handle?
Download "Developing Leaders of Growth" presentation as your roadmap for growth success. It provides the 5 leadership success factors that every company needs to drive double and triple digit growth.
SELF in the Diamond Model Andrew Rockfish’s Opening RemarksThi.docxbagotjesusa
SELF in the Diamond Model
Andrew Rockfish’s Opening Remarks
This week we have a few truths to remember as we explore relationship building to create competitive advantage. Motivation and empowerment are two words that you have heard throughout your business education. Managers motivate and leaders empower. The lines are blurring at GDD. Managers are giving decision-making authority to teams and leaders are motivating other leaders to get the job done well. But good relationship building gets at the heart of the relationship of the leader and follower: trust, respect, and expertise. You cannot bring about change at GDD or any organization if the people do not trust. Like the earlier example of Robbins at Plastic Lumber Company, the inappropriate leadership style gave the impression to the floor workers that Robbins was weak, confused and therefore not in need of respect. Employees would not follow someone who seemingly was not worth following. Understanding who you are and what you want people to do is the first step in building relationships that influence others to follow you.
This week our discussion will focus on the skills needed as an individual leader to create and maintain relationships within GDD. We will also discuss the nature of the leader-follower relationship. Look carefully at the results of the personal assessment that you will take. There are two points to understanding the full import of the results. First, the results tell you a lot about the personal strength and weaknesses you may possess allowing you to contemplate areas of improvement and how you as a person relate to others. The second aspect of this information is how others relate to one another and the organization. For example, understanding how a candidate for a new job will fit into the department requires you know the personal traits of those in the department as well as the candidates to make an effective decision on the hire; one that will benefit the organization.
THEME ONE: Creating your own leadership energy as Clawson would suggest starts with knowing who are as person.
Before you can build relationships with others, it is important to reflect upon the personal skills you bring to the table. Knowing your leadership style is a start but using assessment tools and feedback from others will help define the extent to which you possess a personal “soft” skill set equal to the task of leading. Also, you will gain insight into how others perceive you and how you perceive others. The former skill helps the leader better sell their story and implement change while the latter skill set helps align and design the organization for greater effectiveness.
Read and View:
How Implicit Personality Affects Leadership
Personality and How It Relates to Leadership
Emotional Intelligence and Leadership
What is emotional intelligence?
Interview of Daniel Goleman, Emotional Intelligence Social Intelligence and Leadership
Personality and Leadership 9.5min
Pers.
Video: http://bit.ly/fol-fdbk
Feedback is commonly perceived as something that everyone is able to do – who doesn’t have an opinion? However, it’s also very easy to give bad feedback: we all know it when we are on the receiving end. This gets more and more evident when the team grows from two people to a whole company.
Feedback thus becomes a critical skill that can be learned, improved, and mastered. Good feedback skills can improve the quality of the teamwork and the result by a large margin, while bad feedback can grind any team to a halt with confusion if not worse.
This talk will give insights, challenge myths, and provide practical ideas. How can we improve ourselves? How can we plan good feedback in groups?
Developing Leaders of Growth: 5 Leadership Success Factors for Fast GrowthDenise Corcoran
* Has your company hit a wall in growth, profits or performance?
* Is your company suffering from costly stress or burnout?
* As your company scales, are your leaders demands changing at a pace they can't handle?
Download "Developing Leaders of Growth" presentation as your roadmap for growth success. It provides the 5 leadership success factors that every company needs to drive double and triple digit growth.
SELF in the Diamond Model Andrew Rockfish’s Opening RemarksThi.docxbagotjesusa
SELF in the Diamond Model
Andrew Rockfish’s Opening Remarks
This week we have a few truths to remember as we explore relationship building to create competitive advantage. Motivation and empowerment are two words that you have heard throughout your business education. Managers motivate and leaders empower. The lines are blurring at GDD. Managers are giving decision-making authority to teams and leaders are motivating other leaders to get the job done well. But good relationship building gets at the heart of the relationship of the leader and follower: trust, respect, and expertise. You cannot bring about change at GDD or any organization if the people do not trust. Like the earlier example of Robbins at Plastic Lumber Company, the inappropriate leadership style gave the impression to the floor workers that Robbins was weak, confused and therefore not in need of respect. Employees would not follow someone who seemingly was not worth following. Understanding who you are and what you want people to do is the first step in building relationships that influence others to follow you.
This week our discussion will focus on the skills needed as an individual leader to create and maintain relationships within GDD. We will also discuss the nature of the leader-follower relationship. Look carefully at the results of the personal assessment that you will take. There are two points to understanding the full import of the results. First, the results tell you a lot about the personal strength and weaknesses you may possess allowing you to contemplate areas of improvement and how you as a person relate to others. The second aspect of this information is how others relate to one another and the organization. For example, understanding how a candidate for a new job will fit into the department requires you know the personal traits of those in the department as well as the candidates to make an effective decision on the hire; one that will benefit the organization.
THEME ONE: Creating your own leadership energy as Clawson would suggest starts with knowing who are as person.
Before you can build relationships with others, it is important to reflect upon the personal skills you bring to the table. Knowing your leadership style is a start but using assessment tools and feedback from others will help define the extent to which you possess a personal “soft” skill set equal to the task of leading. Also, you will gain insight into how others perceive you and how you perceive others. The former skill helps the leader better sell their story and implement change while the latter skill set helps align and design the organization for greater effectiveness.
Read and View:
How Implicit Personality Affects Leadership
Personality and How It Relates to Leadership
Emotional Intelligence and Leadership
What is emotional intelligence?
Interview of Daniel Goleman, Emotional Intelligence Social Intelligence and Leadership
Personality and Leadership 9.5min
Pers.
Moving Into Management: From Managing Tasks to Managing Others is designed to help new managers understand and embrace the responsibilities that come with their new role and equip them with the skills they need to fulfill what is expected of them. This will help them smoothly transition from managing oneself and tasks to managing people.
Don't lose the CEO you want to hire before they arriveLeslie S. Pratch
It's a huge loss when a candidate you have wooed for a CEO or other top job at a portfolio company turns you down. You’ve failed to get the attractive candidate -- and you've wasted time and energy pursuing them instead of finding and hiring someone else.
You (and your search firm if you are using one) can minimize the probability of a late candidate withdrawal by identifying all potential issues early in the recruitment process.
We'll look at some "bad outcomes" and then see what search pros suggest to avoid them.
Based on Quantum Workplace's research collected from millions of employees through our Best Places to Work programs, we reveal that the common ingredients of great workplaces are Clarity, Connection and Love.
Leading with RESPECT: The Keys to Increasing Employee EngagementPaul Marciano
This presentation was held at Mercer County Community College in Hamilton, New Jersey on 4-20-11. The workshop was intended for HR professionals, supervisors, managers, and small business owners. Anyone who needs to influence, engage, and increase the productivity of others should attend. Specifically, participants learned:
• Why traditional reward and recognition programs fail
• The difference between engagement and motivation
• How increasing employee engagements adds directly to the bottom line
• How to measure employee engagement
• The RESPECT™ Model
• How to create a culture of RESPECT that will drive employee engagement and productivity
5 Guidelines to Help Leaders Engage Their EmployeesSandy Geroux
Leaders sometimes have "blind spots" in their leadership behaviors. Follow these 5 guidelines to engage your employees by creating exceptional experiences for them every day.
How to get your team energized for creativity, collaboration and customer results. The two driving forces for building a team that delivers are culture and leadership. In this presentation, we share:
- a framework for understanding and building a digital culture
- our proprietary Team Maximizer Framework that outlines the 6 steps to make your team great
Yes, it's important to craft a strong, accurate resume but like it or not, most jobs are secured or lost in the interview stage. Don't let your job search ride on a piece of paper.
I never saw a resume -- and only a resume -- get a job. That's why you should put as much effort as possible into preparing for interviews than you do into any other part of your job search campaign.
While there are no perfect answers, some thought and discussion about potentially tricky interview subjects can help you avoid disaster. Here is a sampling of interview questions that tend to trip up job candidates
Chapter 3.stephen p. robbins 15th editionRizwanMahmud2
A jist of chapter 3 ATTITUDES AND JOB SATISFACTION
Book ORGANIZATIONAL BEHAVIOUR 15th EDITION BY
Stephen P. Robbins
—San Diego State University
Timothy A. Judge
—University of Notre Dame
Moving Into Management: From Managing Tasks to Managing Others is designed to help new managers understand and embrace the responsibilities that come with their new role and equip them with the skills they need to fulfill what is expected of them. This will help them smoothly transition from managing oneself and tasks to managing people.
Don't lose the CEO you want to hire before they arriveLeslie S. Pratch
It's a huge loss when a candidate you have wooed for a CEO or other top job at a portfolio company turns you down. You’ve failed to get the attractive candidate -- and you've wasted time and energy pursuing them instead of finding and hiring someone else.
You (and your search firm if you are using one) can minimize the probability of a late candidate withdrawal by identifying all potential issues early in the recruitment process.
We'll look at some "bad outcomes" and then see what search pros suggest to avoid them.
Based on Quantum Workplace's research collected from millions of employees through our Best Places to Work programs, we reveal that the common ingredients of great workplaces are Clarity, Connection and Love.
Leading with RESPECT: The Keys to Increasing Employee EngagementPaul Marciano
This presentation was held at Mercer County Community College in Hamilton, New Jersey on 4-20-11. The workshop was intended for HR professionals, supervisors, managers, and small business owners. Anyone who needs to influence, engage, and increase the productivity of others should attend. Specifically, participants learned:
• Why traditional reward and recognition programs fail
• The difference between engagement and motivation
• How increasing employee engagements adds directly to the bottom line
• How to measure employee engagement
• The RESPECT™ Model
• How to create a culture of RESPECT that will drive employee engagement and productivity
5 Guidelines to Help Leaders Engage Their EmployeesSandy Geroux
Leaders sometimes have "blind spots" in their leadership behaviors. Follow these 5 guidelines to engage your employees by creating exceptional experiences for them every day.
How to get your team energized for creativity, collaboration and customer results. The two driving forces for building a team that delivers are culture and leadership. In this presentation, we share:
- a framework for understanding and building a digital culture
- our proprietary Team Maximizer Framework that outlines the 6 steps to make your team great
Yes, it's important to craft a strong, accurate resume but like it or not, most jobs are secured or lost in the interview stage. Don't let your job search ride on a piece of paper.
I never saw a resume -- and only a resume -- get a job. That's why you should put as much effort as possible into preparing for interviews than you do into any other part of your job search campaign.
While there are no perfect answers, some thought and discussion about potentially tricky interview subjects can help you avoid disaster. Here is a sampling of interview questions that tend to trip up job candidates
Chapter 3.stephen p. robbins 15th editionRizwanMahmud2
A jist of chapter 3 ATTITUDES AND JOB SATISFACTION
Book ORGANIZATIONAL BEHAVIOUR 15th EDITION BY
Stephen P. Robbins
—San Diego State University
Timothy A. Judge
—University of Notre Dame
Ends. Joe Macleod at the RCA Service Design course.Joe Macleod
We create rich, emotional and meaningful experiences to on-board the consumer. In contrast, the off-boarding in a consumer experience is barren of emotion and meaning. This sacrifices consumer action, holds back engagement; limiting reflection and responsibility.
This talk was presented at the Royal College of Art, for the Service Design students.
Presentation made at Agile Scotland about Ends in Data. Why it is important as a consumer, business and technology to end data relationships. In partnership with Markus Buhmann and Ana Lopez Niharra.
Ends. Joe Macleod at Hyper Island. Jan 2020Joe Macleod
Endings in the consumer lifecycle.
As consumers and providers, we overlook the importance of healthy, coherent endings. There was once a rich culture of reflection and responsibility, but over recent centuries this has been lost. Producing a mixture of long term societal oversight, and short term denial.
We are left with a bias customer lifecycle that is limited to the exciting vocabulary geared strictly around all things new. Giving rise to guilt-free consumers, an overly-blamed business sector and a society which finds itself at a loss when it needs to grapple with responsibility and consumptions biggest ills.
With more consideration around consumer endings, we can improve these ills.
This is the presentation deck about Ends in the consumer experience. It presents the background and history of the theme. It was shown in preparation for the Ends Workshop.
This is the accompanying deck for the UX Bristol Ends Workshop. It presents activities such as > The Ends Canvas, Post Service Personas, Aftermath Targets, Descending Engagement.
Ends talks of the consumer lifecycle and how meaningful ending experiences are lost. This damages business and consumer opportunities. Limiting reflection and responsibility.
The presentation argues that consumer experiences need to be considered and conscious in consumer endings to improve the ills of consumption.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Enriching engagement with ethical review processesstrikingabalance
New ethics review processes at the University of Bath. Presented at the 8th World Conference on Research Integrity by Filipa Vance, Head of Research Governance and Compliance at the University of Bath. June 2024, Athens
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
Employment PracticesRegulation and Multinational CorporationsRoopaTemkar
Employment PracticesRegulation and Multinational Corporations
Strategic decision making within MNCs constrained or determined by the implementation of laws and codes of practice and by pressure from political actors. Managers in MNCs have to make choices that are shaped by gvmt. intervention and the local economy.
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.
Integrity in leadership builds trust by ensuring consistency between words an...Ram V Chary
Integrity in leadership builds trust by ensuring consistency between words and actions, making leaders reliable and credible. It also ensures ethical decision-making, which fosters a positive organizational culture and promotes long-term success. #RamVChary
Public Speaking Tips to Help You Be A Strong Leader.pdfPinta Partners
In the realm of effective leadership, a multitude of skills come into play, but one stands out as both crucial and challenging: public speaking.
Public speaking transcends mere eloquence; it serves as the medium through which leaders articulate their vision, inspire action, and foster engagement. For leaders, refining public speaking skills is essential, elevating their ability to influence, persuade, and lead with resolute conviction. Here are some key tips to consider: https://joellandau.com/the-public-speaking-tips-to-help-you-be-a-stronger-leader/
2. Role Exit
Helen Rose Ebaugh
“doubts are often ignited from
organisational changes, personal
burnout, a change in relationships,
or the effect of some event. These
doubts are then reflected to peers
or friends as cuing behaviour.”
Becoming an Ex
andEnd. Joe Macleod. @mrmacleod andEnd.co
3. Role Exit
First doubts
cuing
behaviour
• Organisational changes
• Burnout
• Changes in relationships
• Events
assess following
situations
seeking out individuals
who will reinforce doubts
re-evaluation of the situation
and temporary halting of the
doubting process
negative interpretation
of subsequent events
agreement
of others
reinforcement of
doubts
Seek
alternatives
andEnd. Joe Macleod. @mrmacleod andEnd.co
6. Jobs
Reid Hoffman
“tour of duty lets both sides be
honest about their goals and time
horizons.”
“Acknowledging that your
employees might leave is how you
build the relationship that
convinces great people to stay."
LinkedIn
andEnd. Joe Macleod. @mrmacleod andEnd.co