This presentation was held at Mercer County Community College in Hamilton, New Jersey on 4-20-11. The workshop was intended for HR professionals, supervisors, managers, and small business owners. Anyone who needs to influence, engage, and increase the productivity of others should attend. Specifically, participants learned: • Why traditional reward and recognition programs fail • The difference between engagement and motivation • How increasing employee engagements adds directly to the bottom line • How to measure employee engagement • The RESPECT™ Model • How to create a culture of RESPECT that will drive employee engagement and productivity