Based on Quantum Workplace's research collected from millions of employees through our Best Places to Work programs, we reveal that the common ingredients of great workplaces are Clarity, Connection and Love.

1. Jason Lauritsen | @JasonLauritsen | @QuantumWork
Being the Best
Lessons from America’s Best Places to Work

2. 2,000,000+
surveys
5,500+
organizations

3. Best Places to Work are
organizations who are
exceptional at engaging
their employees.

4. PERKS

5. 2012 Executive Report, Company Name5
Benefits and Perks never win
in the race for engagement.

6. The Anatomy of a Best Place to Work
CLARITY
CONNECTION
LOVE

7. The Anatomy of a Best Place to Work
CLARITY
CONNECTION
LOVE

8. When in doubt, we
assume the worst.
?

9. UNCERTAINTY
KILLS
ENGAGEMENT

10. Reduce Uncertainty. Create Clarity.
COMMUNICATION

11. DO THIS
1. ABC: Always be communicating, twice
as often when things go wrong.
2. Develop structure for regular two-way
communication (town halls, social
technology, blogs, one-on-one’s, etc.)

12. The Anatomy of a Best Place to Work
CLARITY
CONNECTION
LOVE

13. Who we work with matters. A lot.

14. “The key to high-quality
communication is trust, and it's
hard to trust somebody that you
don't know.”
-Ben Horowitz

15. YOU ME
No Connection = NoTrust
CREATING CONNECTION

16. YOU ME
Overlap
CREATING CONNECTION
• Commonalities
• Shared Experience
• Familiarity

17. 1.Encourage socializing at and through
work.
2.Create and support volunteerism
and community service efforts.
DO THIS

18. The Anatomy of a Best Place to Work
CLARITY
CONNECTION
LOVE

19. “Leadership does a terrible job of
noticing, let alone recognizing,
employees.
There’s no incentive anymore.”

20. “They show that although
I’m not perfect, I’m still a
great asset who they
appreciate.”

21. “Managers don’t care about
effort; they only care if the
work gets done.”

22. “As time has passed, I’ve become more
and more convinced that
I AM INVISIBLE.
My manager does not care about my
growth or development at all. I am
very much looking forward to finding a
job with a different company.”

23. “I have received more positive feedback and
recognition here than anywhere else in my
life.
My personal confidence level has gone up
considerably.
I love it here!”

24. “Would a ‘thank you’
be so hard?”

25. +- Employee Performance
Where’s the love?

26. THE ART OF APPRECIATION
5 : 1Positive
Interactions
Negative
Interaction
How Full is Your Bucket by Tom Rath

27. 1.Make the act of recognition a part of
how you do things (i.e. saying “thank
you,” peer-to-peer recognition, etc.).
2.Recognize and acknowledge all
employees for contribution, not just
the extremes.
DO THIS

28. The Anatomy of a Best Place to Work
CLARITY
CONNECTION
LOVE

29. The Anatomy of a Best Place to Work
CLARITY
CONNECTION
LOVEREDUCE
UNCERTAINTY

30. The Anatomy of a Best Place to Work
CLARITY LOVEREDUCE
UNCERTAINTY
INVEST IN
CONNECTING

31. The Anatomy of a Best Place to Work
CLARITY
SHOW THE
LOVE
REDUCE
UNCERTAINTY
INVEST IN
CONNECTING

32. INCREASE
ENGAGEMENT
DRIVE
PERFORMANCE
UNDERSTAND
TURNOVER
TOOLS TO MAKE WORK AWESOME.
www.QuantumWorkplace.com
THANK YOU!
Jason Lauritsen
Director, Best Places to Work
jason@quantumworkplace.com
402.819.4708