Retaining Employees in Today’s Economy It has never been more crucial for employers and managers to develop and implement an employee retention strategy. What will distinguish you now as you move forward will be how well you engage and support your workforce. Pierre Battah is a leadership and workplace expert. Pierre has spoken to audiences across Canada and in the United States. He is a long time workplace columnist and blogger for CBC Radio One, a nationally syndicated broadcaster and a recent TEDx presenter.

1. RETAIN & MOBILIZE

2. RETAIN & MOBILIZE
Pierre Battah
MBA CPHR CMC CSP
TM

4. “ Every person has the ability
to become a better leader
and it doesn’t have to take
that long.
Becoming a good leader is a
lifetime journey. But
becoming a better leader can
happen overnight ”
John C. Maxwell

6. Old School Retention
Afterthought
Quick Fix
$$$

7. “Voluntary turnover continues
to creep upwards. The 2012–13
rate was 7.3 per cent…the
retail sector is experiencing the
greatest challenge with an
average of 20.6 per cent.”
Conference Board of
Canada 2014

9. 1. Intentions
2. Risk
3. Data
4. @ Home
5. Strengthening?

10. 1. Intentions
2. Risk
3. Data
4. @ Home
5. Strengthening?

11. MANAGING RISKS
1. Safety harness
2. Mist control
3. No looking down
4. 12 metre pole
5. Mom’s shoes

12. 1. Intentions
2. Risk
3. Data
4. @ Home
5. Strengthening?

13. DATA
?

14. DATA - FACT FINDING
Interviews
Surveys
Focus Groups
Manager’s Judgement
Employee Workshops

15. Retention Today
- Meeting Real Needs
- Employee Engagement
- Employer of Choice
Strategies

16. Gallup Q12
1. I know what is expected of me.
2. I have the materials and
equipment I need to do my work.
3. At work, I have the opportunity
to do what I do best every day.
4. In the last seven days, I received
recognition or praise for good
work.

17. How many people
felt they were not
making
meaningful use of
their skills at
work?

18. 12%?
22%?
32%?

19. Sondage Forbes Insight Deloitte Touche 2013

20. 12%?
22%?
32%?

21. Sondage Forbes Insight Deloitte Touche 2013

22. Gallup Q12
5. My supervisor, or someone at
work, seems to care about me as
a person.
6.Someone at work encourages my
development.
7. My opinions seem to count.
8. The mission/purpose of my
organization makes me feel like
my work is important.

23. Gallup Q12
9. My co-workers are committed
to doing quality work.
10. I have a close friend at work.
11. In the last six months, I have
talked with someone about my
progress.
12. At work, I have had
opportunities to learn and grow.

24. Gallup Q12-Takeaways
-Clear roles
-Sufficient tools
-Use me at my best
-Weekly feedback & praise
-Employee as a person
-Training

25. Gallup Q12-Takeaways
-Seek out employee opinions
-Contributions to the mission
-Co-workers who care
-Friends at work matter
- Progressreview is a must
-Learning & growth matters

26. Interview Data
30 Day
Stay
Exit

27. 1. Intentions
2. Risk
3. Data
4. @ Home
5. Strengthening?

28. Employer of Choice Criteria
1. Physical workplace
2. Work atmosphere and social
3. Health, financial and family
benefits
4. Vacation and time off
5. Employee communications
6. Performance management
7. Training and skills development
8. Community involvement

29. 1. Intentions
2. Risk
3. Data
4. @ Home
5. Strengthening?

30. 1. Intentions
2. Risk
3. Data
4. @ Home
5. Strengthening?

31. “ Every person has the ability
to become a better leader
and it doesn’t have to take
that long.
Becoming a good leader is a
lifetime journey. But
becoming a better leader can
happen overnight ”
John C. Maxwell

32. John Maxwell’s 3 Questions
Help me?
Care?
Trust you?

33. 1. Intentions
2. Risk
3. Data
4. @ Home
5. Strengthening?

34. @pierrebattah

35. www.pierrebattah.com