She has worked as a manual tester for 3 years and finds the work boring when doing the same tests repeatedly. She enjoys relaxing activities like yoga to balance her work. She hopes a new company can resolve the contradictions between testers and developers and provide more variety in her work. She feels serious about her testing process but gloomy about conflicts with developers and needs a change in her work environment and to learn new skills.

1. SAY
• Three years for Chat
test.
• Manual test
• Excel, JIRA, Wiki
• Hope Changes
• Guider influence fresh
man a lot
• It’s boring to do one
same thing all the time
• Like yoga
• Don’t like competition
• Relax herself by yoga
• Easily happy every day
• Self-instruction is
needless

2. DO
• Bowed her head
• Combed her hair
• Adjusted sitting position

3. THINK
She doesn’t like to argue with the developers.
She hopes that the new company can supply an
effective way to resolve the contradiction
between testers and developers
She thinks more of work changes and upside
potential

4. FEEL
• She was serious when told about her test
process.
• She was interesting to my company’s projects
and test process.
• She was gloomy when told about the
contradiction between her and the developers

5. Stakeholder
• Responsible
• Gentile
• Reliable
• Degree-holding business management
• Thin
• Open and easy communication

6. Need
• To change the work environment.
• to start a new learning process

7. Insight
• She has came to the bottleneck in her
company.
• She needs an new environment to balance her
work and life.