- Joe is a teacher who recently took a new job as vice manager, which he finds more burdensome than his previous teaching role. He wants to be more grateful and learn how to balance his new responsibilities. - Andi is an experienced teacher who has been offered a management position but is unsure whether to leave his passion of teaching. He is torn between staying in his current role or taking on a new challenge. Both Joe and Andi are seeking ways to balance their careers and passions while improving their skills and relationships.

1. Tito Dimas A
Designing lab action
First and Second Stakeholders

2. Say
“I got a new job as a vice manager and now it’s a little bit
burdening me.”
“I am more comfortable working as a teacher than a manager.”
“Over all, I need to be more grateful.”
“ I changed my job dramatically .”
“Teaching is my passion right now.”
“I found happiness is simple to do.”
“ My children are big right now.”
“My wife often forgets the thing that she has moved.”
“I can be more progressive than before.”
“I can get this new responsibility.”

3. Do
• He is a teacher and now he is one of manager
in the language institution that he used to
teach. Now, he is doing management activity.

4. Think
• He is thinking how he can be more
accommodate to his employer and employee

5. Feel
• He often faces dilemma as a new manager
because in one moment he should hear his
employees and do what employer has
instructed to him.

6. Stakeholder
• A detailed, energetic, brave, accommodative,
popular vice manager

7. Problems
• Joe needs a better way to hear his employees
• Joe needs to consult to more experienced
colleague
• Joe needs to find solution in internet
• Joe needs to take that challenge
• Joe needs to learn how to follow his passion

8. Insights
• Joe needs a better way to hear his employees
Because his employees can help him to face his boss.
Joe needs to consult to more experienced colleague
because he has many friends from management area
Joe needs to find solution in internet because it offers all
his needs to solve his problems
Joe needs to take that challenge because he has an
ability to do it.
Joe needs to learn how to follow his passion because it
will give him a way out

9. Second Stake holder

10. Say
• “I have been falling in love in teaching for years.”
• “I am still in this position even though I am 36.”
• “I am a little bit afraid to take new challenge.”
• “I have three children and they are smart enough.”
• “I should find a way to improve my life.”
• “I can get more if I try differently.”
• “I will spend my time to make our family happy.”
• “ I would be more interactive with my fellow teacher.”
• “I am very confidence in teaching.”
• “I can get something in teaching.”

11. Do
• He is doing teaching in his every day life. As a
senior teacher and teacher’s coordinator, he
teaches confidently. In recent day, he received
an offer to be management. But, he is a little
bit confused to take that challenge.

12. Think
• Actually, his thinking is about leaving his
passion job or taking a new challenge.

13. Feel
• Now, he is dilemma whether he will stay or
take new job.

14. Stakeholder
• A Humorous, loyal, futuristic, detailed, lovely
coordinator teacher.

15. Problems/ need
• Andi needs to follow his passion
• Andi needs to improve his communication to
his teachers.
• Andi needs to have small talks with the
teachers.
• Andi needs to improve his teaching
techniques even though he is an experienced
teacher.
• Andi needs to refuse the new offer

16. Insights
• Andi needs to follow his passion because teaching is
his hobby.
• Andi needs to improve his communication to his
teachers because he will have better relationship with
the teachers
• Andi needs to have small talks with the teachers
because it can make break the ice.
• Andi needs to improve his teaching techniques even
though he is an experienced teacher because teaching
techniques is always update
• Andi needs to refuse the new offer because being a
manager is nor his skill and his passion.

17. insight