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Personal
effectiveness
(choice, focus, purpose)
in an overwhelming world for
sustained energy and results
Debbie Craig: CEO Catalyst consulting,
Author, I am Talent, I am Alive,
Accelerated Learning
Talent consulting
& development
Organisational transformation
& results
Personal transformation
& retreats
Individual Transformation
& results
A bridge between 2 worlds
A disruptive world
Disruption &
change
Digitising vs
humanising
Generation
conflict
Leadership
crisis
I.T. is at the epi-centre of this disruption
Future Skills
Collaboration
Communication
Content learning
Critical thinking
Creative Innovation
Confidence
6 Cs – predicting life success
Becoming Brilliant: What science tells us about raising
successful children.
WEF future skills 2022
Analytical thinking and innovation
Active learning & learning strategies
Creativity, originality and initiative
Technology design and programming
Critical thinking and analysis
Complex problem-solving
Leadership and social influence
Emotional intelligence
Reasoning, problem-solving &
ideation
Systems analysis and evaluation
Google Project Oxygen
Top 7 most important qualities of
Google’s top employees not STEM
skills but “soft” skills
Future Skills
“We define our hiring
and our education
system on skills.
There is no skill which
is robot proof,
someone can build a
tool to do it better
faster cheaper.”
Dr Vivienne Ming
We need to think, learn and show up differently – we
need to shift our mindsets … but how??
Personal effectiveness
The ability to make appropriate
and powerful choices in any
moment (regardless of the
circumstances), to take
responsibility for outcomes and
to achieve win-win results
What is it & WIIFM?
Victor … not victim
Alive … not just surviving
Tired Overwhelmed
Stressed Frustrated
Not in control Reacting
Resisting Not enough
Vitality Energy
Purpose Passion
Love Freedom
Acceptance Enough
Survive or Alive?
What is your %?
Tired Overwhelmed
Stressed Frustrated
Not in control Reacting
Resisting Not enough
Survival mode
Phones: 47-86 x p.d. E.mails 28% or 11 hrs p.w.
Chronic high cortisol leads to
widespread body damage
High blood pressure, death of neurons in the
brains memory centers, high blood sugar, heart
disease, diminished cell repair, accelerated aging,
Alzheimer's disease, fatigue, obesity, diabetes,
slow wound healing, reduced bone repair, fewer
stem cells, reduced muscle mass, increased skin
wrinkling, fat around waist and hips,
osteoporosis
Cortisol takes 20 minutes to dissipate
Our brains don’t know the difference
between an imaginary threat and a
real one.
Mind to Matter – Dawson Church 2018
So What?
• Stress = heart disease, diabetes, depression (Women 40%, Millennials
19%, China 75%)
• Stress = sleep deprivation (30-50% not getting enough) , reduced EQ,
heart disease, diabetes (women)
• Stress = cause of 60- 90% of doctor visits
• Illness = +22m illegal drugs, +12m prescription painkillers (U.S.)
• Illness = 500% increase in antidepressants (U.K.)
• Illness = large % of people living with PTSD (S.A.)
• Cost = Germany 59m workdays lost - psychological illness, 80% in 15 yrs
• Cost = U.S. 200 to 300% more on indirect costs of health care
Thrive: Ariana Huffington
So What?
Choice
Do we really have a choice?
Can we really change?
Think back to the last time you
“lost it”
Maybe with anger, frustration,
disappointment, anxiety e.g.
unexpected crisis, traffic, argument,
loss
What thoughts, feelings, actions
did you experience?
What was the trigger?
The Survival (victim) Cycle
think
event
react
act
feel
result
?
FLIGHT – FIGHT – FREEZE
(reflexive, limbic)
Stress
Adrenaline
Cortisol
The Survival (victim) Cycle
VICTIM
think
event
react
act
feel
result
automatic
⚫ Beliefs
growth vs fixed
mindsets / self-
esteem / risk
tolerance / change
resilience
⚫ Programs
brain states /
preferences /
biases /
assumptions
⚫ Reactions
Automatic reaction vs
conscious responses
/ physiological
response
⚫ Behaviour
Appropriate vs
inappropriate –
supporting goals
& purpose?
⚫ Results
Desired results /
Disappointment
/ Regrets
The Alive (victor) Cycle
thinkevent
reflect
act
feel
result
choice
VICTOR
EXECUTIVE DECISION MODE
(reflective, pre-frontal cortex)
Calm
Clear
Connected
Choice practices
• Refractory period challenge
• Robot technique
• Observation exercise
• Affirmations – “feel the fear”
Choice
“You cannot control
what happens to you,
but you can control your
attitude toward what
happens to you, and in
that, you will be
mastering change rather
than allowing it to
master you”
Brian Tracy
Focus
“What we intend to, and pay attention to, become
our reality” John Keehoe
Focus
• What is your intention?
• Where is your attention?
• What are you feeling?
• Are you focussed on... being ALIVE or just surviving?
E-motion = energy in motion
Focus
practices
• Reflection & Journaling
• Deep work
• Digital detox
• Mindfulness
quiet time, meditation, brain &
heart coherence
Purpose
“When you are enthusiastic about what you
do, you feel this positive energy. It’s very
simple.” – Paulo Coelho
Purpose
• Who am I?
Consumer/receiver/follower or ..Contributor/initiator/leader
• What is my purpose/vision?
• How can I contribute?
Purpose practices
• Contribution project
mentoring, building, sharing
• Vision boards & affirmations
• Team purpose building
“The secret of happiness: Find
something more important than
you are and dedicate your life to it.”
- Daniel C. Dennett
Choose to be Alive!
Make wise choices, be focused, be purposeful
for sustained energy and results
Contact Us
Catalyst Consulting (Pty) Ltd
Phone +27 11 465 6270
Email debbie@catalystconsulting.co.za
Web www.catalystconsulting.co.za
Follow us
Debbie Craig / Catalyst Consulting South Afr
CatalystSA
Catalyst Consulting Pty Ltd
I am Alive
New book!!
I AM
The Future
Me (Pty) Ltd
12 mindsets for
the future!!!
Personal and career
empowerment for
success at work
• Book
• Digital learning
• Workshops
Personal transformation
to re-program your life
toward what you want
• Book
• Retreats
Mindsets & skills for the
future to set you up for
success at work
• Book
• Digital learning
• Workshops
Talent consulting and development
NEW!! Future Design Possibilities – preparing YOU, you
and your organisation for 2030 and beyond

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Emotional Intelligence - Does it really make a difference?

  • 1. Personal effectiveness (choice, focus, purpose) in an overwhelming world for sustained energy and results Debbie Craig: CEO Catalyst consulting, Author, I am Talent, I am Alive, Accelerated Learning
  • 2. Talent consulting & development Organisational transformation & results Personal transformation & retreats Individual Transformation & results A bridge between 2 worlds
  • 3. A disruptive world Disruption & change Digitising vs humanising Generation conflict Leadership crisis I.T. is at the epi-centre of this disruption
  • 4. Future Skills Collaboration Communication Content learning Critical thinking Creative Innovation Confidence 6 Cs – predicting life success Becoming Brilliant: What science tells us about raising successful children. WEF future skills 2022 Analytical thinking and innovation Active learning & learning strategies Creativity, originality and initiative Technology design and programming Critical thinking and analysis Complex problem-solving Leadership and social influence Emotional intelligence Reasoning, problem-solving & ideation Systems analysis and evaluation Google Project Oxygen Top 7 most important qualities of Google’s top employees not STEM skills but “soft” skills
  • 5. Future Skills “We define our hiring and our education system on skills. There is no skill which is robot proof, someone can build a tool to do it better faster cheaper.” Dr Vivienne Ming We need to think, learn and show up differently – we need to shift our mindsets … but how??
  • 6. Personal effectiveness The ability to make appropriate and powerful choices in any moment (regardless of the circumstances), to take responsibility for outcomes and to achieve win-win results What is it & WIIFM? Victor … not victim Alive … not just surviving
  • 7. Tired Overwhelmed Stressed Frustrated Not in control Reacting Resisting Not enough Vitality Energy Purpose Passion Love Freedom Acceptance Enough Survive or Alive? What is your %?
  • 8. Tired Overwhelmed Stressed Frustrated Not in control Reacting Resisting Not enough Survival mode Phones: 47-86 x p.d. E.mails 28% or 11 hrs p.w. Chronic high cortisol leads to widespread body damage High blood pressure, death of neurons in the brains memory centers, high blood sugar, heart disease, diminished cell repair, accelerated aging, Alzheimer's disease, fatigue, obesity, diabetes, slow wound healing, reduced bone repair, fewer stem cells, reduced muscle mass, increased skin wrinkling, fat around waist and hips, osteoporosis Cortisol takes 20 minutes to dissipate Our brains don’t know the difference between an imaginary threat and a real one. Mind to Matter – Dawson Church 2018
  • 9. So What? • Stress = heart disease, diabetes, depression (Women 40%, Millennials 19%, China 75%) • Stress = sleep deprivation (30-50% not getting enough) , reduced EQ, heart disease, diabetes (women) • Stress = cause of 60- 90% of doctor visits • Illness = +22m illegal drugs, +12m prescription painkillers (U.S.) • Illness = 500% increase in antidepressants (U.K.) • Illness = large % of people living with PTSD (S.A.) • Cost = Germany 59m workdays lost - psychological illness, 80% in 15 yrs • Cost = U.S. 200 to 300% more on indirect costs of health care Thrive: Ariana Huffington
  • 11. Choice Do we really have a choice? Can we really change?
  • 12. Think back to the last time you “lost it” Maybe with anger, frustration, disappointment, anxiety e.g. unexpected crisis, traffic, argument, loss What thoughts, feelings, actions did you experience? What was the trigger?
  • 13. The Survival (victim) Cycle think event react act feel result ? FLIGHT – FIGHT – FREEZE (reflexive, limbic) Stress Adrenaline Cortisol
  • 14. The Survival (victim) Cycle VICTIM think event react act feel result automatic ⚫ Beliefs growth vs fixed mindsets / self- esteem / risk tolerance / change resilience ⚫ Programs brain states / preferences / biases / assumptions ⚫ Reactions Automatic reaction vs conscious responses / physiological response ⚫ Behaviour Appropriate vs inappropriate – supporting goals & purpose? ⚫ Results Desired results / Disappointment / Regrets
  • 15. The Alive (victor) Cycle thinkevent reflect act feel result choice VICTOR EXECUTIVE DECISION MODE (reflective, pre-frontal cortex) Calm Clear Connected
  • 16. Choice practices • Refractory period challenge • Robot technique • Observation exercise • Affirmations – “feel the fear”
  • 17. Choice “You cannot control what happens to you, but you can control your attitude toward what happens to you, and in that, you will be mastering change rather than allowing it to master you” Brian Tracy
  • 18. Focus “What we intend to, and pay attention to, become our reality” John Keehoe
  • 19.
  • 20. Focus • What is your intention? • Where is your attention? • What are you feeling? • Are you focussed on... being ALIVE or just surviving? E-motion = energy in motion
  • 21. Focus practices • Reflection & Journaling • Deep work • Digital detox • Mindfulness quiet time, meditation, brain & heart coherence
  • 22. Purpose “When you are enthusiastic about what you do, you feel this positive energy. It’s very simple.” – Paulo Coelho
  • 23. Purpose • Who am I? Consumer/receiver/follower or ..Contributor/initiator/leader • What is my purpose/vision? • How can I contribute?
  • 24. Purpose practices • Contribution project mentoring, building, sharing • Vision boards & affirmations • Team purpose building “The secret of happiness: Find something more important than you are and dedicate your life to it.” - Daniel C. Dennett
  • 25. Choose to be Alive! Make wise choices, be focused, be purposeful for sustained energy and results
  • 26. Contact Us Catalyst Consulting (Pty) Ltd Phone +27 11 465 6270 Email debbie@catalystconsulting.co.za Web www.catalystconsulting.co.za Follow us Debbie Craig / Catalyst Consulting South Afr CatalystSA Catalyst Consulting Pty Ltd I am Alive New book!! I AM The Future Me (Pty) Ltd 12 mindsets for the future!!! Personal and career empowerment for success at work • Book • Digital learning • Workshops Personal transformation to re-program your life toward what you want • Book • Retreats Mindsets & skills for the future to set you up for success at work • Book • Digital learning • Workshops Talent consulting and development NEW!! Future Design Possibilities – preparing YOU, you and your organisation for 2030 and beyond