HR and recruitment techniques have changed radically over the last decade, with technology advances and social changes bringing about new recruitment tactics and best practices.
360HR has summarised our most recent and on-the-job experience into this handy knowledge guide. You'll find practical ways to improve your recruitment outcomes and sidestep common HR pitfalls.
A call to arms for leaders - 5 rules to reduce biasBinna Kandola
Leaders must realise the unique and powerful part they have to play in reducing bias. Here is a call to arms for leaders - a guide to facilitate change and progress in your organisations:
5 rules for how learning & development can reduce biasBinna Kandola
Reducing bias is a question of motivation, and Learning & Development teams have a critical role to play. If we’re truly willing to recognise the fact we are all biased, there are some straightforward actions that can be implemented in any organisation.
With five different generations in the workplace, you may experience conflicting work styles, preferred methods of communication and uses of technology. Learn how to be most successful when working with each of the generations. Once you understand their values, expectations and priorities, you can more effectively market yourself.
What You will learn:
• How to be successful in this environment of different generations
• How to implement a personal strategy and work effectively with people in all five generations
Attraction, recruitment and selection. How can we take unconscious bias out o...Binna Kandola
Gaining access to an organisation can be a challenge to visible minorities. That’s why, whether it be facilitating access to influential networks, curbing discrimination in the shortlisting process or improving interview practice, we must ensure recruitment and selection processes are fair. Learn more about how you can make this happen.
HR Webinar: Five Action Steps to a Better, More Positive Work CultureAscentis
Happy and engaged employees are committed to and passionate about the work they do, resulting in better performance and lower turnover. Yet many companies fail to realize a positive healthy workplace culture. Why? Because it seems elusive, hard to measure, and hard to prove ROI. It’s also hard to address a negative culture where incivility or bullying may thrive because your organization may not have guidelines for addressing these behaviors and managers probably aren’t trained to step in.
This presentation changes all that. Attend and learn the real, tangible, and actionable steps to building a better workplace culture, using Civility Partners’ proven method for positive culture change.
A call to arms for leaders - 5 rules to reduce biasBinna Kandola
Leaders must realise the unique and powerful part they have to play in reducing bias. Here is a call to arms for leaders - a guide to facilitate change and progress in your organisations:
5 rules for how learning & development can reduce biasBinna Kandola
Reducing bias is a question of motivation, and Learning & Development teams have a critical role to play. If we’re truly willing to recognise the fact we are all biased, there are some straightforward actions that can be implemented in any organisation.
With five different generations in the workplace, you may experience conflicting work styles, preferred methods of communication and uses of technology. Learn how to be most successful when working with each of the generations. Once you understand their values, expectations and priorities, you can more effectively market yourself.
What You will learn:
• How to be successful in this environment of different generations
• How to implement a personal strategy and work effectively with people in all five generations
Attraction, recruitment and selection. How can we take unconscious bias out o...Binna Kandola
Gaining access to an organisation can be a challenge to visible minorities. That’s why, whether it be facilitating access to influential networks, curbing discrimination in the shortlisting process or improving interview practice, we must ensure recruitment and selection processes are fair. Learn more about how you can make this happen.
HR Webinar: Five Action Steps to a Better, More Positive Work CultureAscentis
Happy and engaged employees are committed to and passionate about the work they do, resulting in better performance and lower turnover. Yet many companies fail to realize a positive healthy workplace culture. Why? Because it seems elusive, hard to measure, and hard to prove ROI. It’s also hard to address a negative culture where incivility or bullying may thrive because your organization may not have guidelines for addressing these behaviors and managers probably aren’t trained to step in.
This presentation changes all that. Attend and learn the real, tangible, and actionable steps to building a better workplace culture, using Civility Partners’ proven method for positive culture change.
The feeling of belonging in the workplace is as vital to individuals as it is to organizations — and even more important than pay, according to our recent research. Here’s what matters most to employees when it comes to creating a professional culture of belonging.
A Good Hire shares information and real stories from
employers and HR professionals who have considered and
hired qualified people who have past arrests or convictions.
With posts and videos, “we connect you to practices that
can bring undiscovered talent to your door”.
Join us to learn actions companies and professionals need to take to keep the Millennial generation and multiple generations interested, on board and engaged.
“Finding and keeping qualified people is the biggest challenge facing Corporate America.” -HR Director
The workplace is not what it used to be. People are staying past their prime; the corporate ladder has crumbled; college grads have job titles that sound like something out of a science fiction flick; and nobody talks on the phone anymore.
The global marketplace has become a myriad of different generations. What the multiple generations want from an employer, their expectations of corporate culture and their motivation to do what is best for organizations differs from generation to generation. Your challenge is NOT figuring out how to work together but how to interface with the varied generations to achieve financial success, personal growth and enriched company morale.
Meagan tackles generational challenges head on. Unwilling to accept standard, by-the-book generalizations Meagan demonstrates, through her own in-depth research and program customization that all generations have differences and strengths that go beyond mere age and appearance.
Move beyond complaining. Learn from Meagan Johnson what you can do right now to make the most of all the generations.
Hear something different, learn something new, redefine your generational perceptions.
As wary confidence grows in the economic recovery, anxiety is starting to bubble around workforce loyalty and retention. This concern is justified. But it shouldn’t be new.
Here are six key insights into what matters most to employees when it comes to creating a professional culture of belonging, according to our recent research.
LHH ( LEE HECHT HARRISON ) Emotional intelligence ReportMichal Hatina
Our study reveals the changing mind-set of managers, who see Emotional Intelligence as being crucial to the career development and professional success of their employees, even more so than traditional metrics of performance potential like experience or education.
Respondents said that ‘soft’ skills including trustworthiness (39%), flexibility (28%), confidence (27%) and resilience (27%) are all more important to identify in staff than experience in a similar role (13%) or educational attainment (11%).
It is therefore no surprise that two in three people managers identified Emotional Intelligence as a key factor in making decisions about promotions, salary increases and talent management. Furthermore, workers are more likely to be promoted for their initiative and decision-making skills than for any other quality according to those whose call it is.
By David F. Larcker and Brian Tayan, Stanford Research Spotlight Series, September 1, 2016
This Research Spotlight provides a summary of the academic literature on the influence that CEOs have on company outcomes (performance and risk). It reviews the evidence of:
• The contribution of the CEO to overall company performance
• The relation between previous managerial experience and future performance
• The relation between personal attributes and performance
• The relation between personality and performance
• Factors that might influence risk tolerance
This Research Spotlight expands upon issues introduced in the Quick Guide “CEO Succession Planning.”
Great tips, resources, best practices and strategies for entrepreneurs, start-ups, professionals and small business owners.to plan launch and grow successful businesses.
Why Millennials Are Leaving the Church and How to Win Them BackPaul Sohn
This presentation demystifies the millennial generation. I share specific tools, strategies, and tactics on how the church can reach the millennial generation.
Shaping the Shoreline & Managing the Tide: Building a Feedback Culture with D...Christopher Conroy
The process of applying constructive feedback presents a significant learning curve for managers of all stripes. While an approach to management through radical candor has provided a powerful framework for building thoughtful teams ready to engage in the rigor of high achievement, a significant challenge is still presented to those whose roles are defined more so by driving changes to operations rather than managing a particular function.
Our modern economy demands that we train more and more managers to adopt the mindset, demeanor, and skills of great change managers in addition to project management or traditional management skills. No longer are managers asked to simply adopt a post within a hierarchy and lead teams with skills and a mission bound by a traditional functional role. Today, more managers are being asked to bring together diverse stakeholder constituencies to execute infrequent projects with high stakes outcomes, many of which call for organizations -- or associations of organizational leaders with competing interests -- to make critical changes to their operations and, subsequently, aspects of their culture.
In these environments, managers like us have significant constraints on their time, capacity to build reciprocal relationships, and authority over individual actors. Yet, at the same time, we are required to persuasively communicate the need for changes that will affect the long-term outcomes for our colleagues and our organizations. This requires the capacity for managers to master a feedback process in which they listen, seek to clarify and understand their colleagues, while also offering a compelling argument for the adoption of a new direction or set of practices. This process requires managers who can exemplify excellence in culture-building as well as providing feedback with individual members. We call this process managing "The Tide".
Hiring managers don’t want to advertise jobs and job seekers don’t want to search through job postings.
Both want a magic wand that directly connects the right people with the right jobs by predicting job success. This is called Predictive Job Matching.
The feeling of belonging in the workplace is as vital to individuals as it is to organizations — and even more important than pay, according to our recent research. Here’s what matters most to employees when it comes to creating a professional culture of belonging.
A Good Hire shares information and real stories from
employers and HR professionals who have considered and
hired qualified people who have past arrests or convictions.
With posts and videos, “we connect you to practices that
can bring undiscovered talent to your door”.
Join us to learn actions companies and professionals need to take to keep the Millennial generation and multiple generations interested, on board and engaged.
“Finding and keeping qualified people is the biggest challenge facing Corporate America.” -HR Director
The workplace is not what it used to be. People are staying past their prime; the corporate ladder has crumbled; college grads have job titles that sound like something out of a science fiction flick; and nobody talks on the phone anymore.
The global marketplace has become a myriad of different generations. What the multiple generations want from an employer, their expectations of corporate culture and their motivation to do what is best for organizations differs from generation to generation. Your challenge is NOT figuring out how to work together but how to interface with the varied generations to achieve financial success, personal growth and enriched company morale.
Meagan tackles generational challenges head on. Unwilling to accept standard, by-the-book generalizations Meagan demonstrates, through her own in-depth research and program customization that all generations have differences and strengths that go beyond mere age and appearance.
Move beyond complaining. Learn from Meagan Johnson what you can do right now to make the most of all the generations.
Hear something different, learn something new, redefine your generational perceptions.
As wary confidence grows in the economic recovery, anxiety is starting to bubble around workforce loyalty and retention. This concern is justified. But it shouldn’t be new.
Here are six key insights into what matters most to employees when it comes to creating a professional culture of belonging, according to our recent research.
LHH ( LEE HECHT HARRISON ) Emotional intelligence ReportMichal Hatina
Our study reveals the changing mind-set of managers, who see Emotional Intelligence as being crucial to the career development and professional success of their employees, even more so than traditional metrics of performance potential like experience or education.
Respondents said that ‘soft’ skills including trustworthiness (39%), flexibility (28%), confidence (27%) and resilience (27%) are all more important to identify in staff than experience in a similar role (13%) or educational attainment (11%).
It is therefore no surprise that two in three people managers identified Emotional Intelligence as a key factor in making decisions about promotions, salary increases and talent management. Furthermore, workers are more likely to be promoted for their initiative and decision-making skills than for any other quality according to those whose call it is.
By David F. Larcker and Brian Tayan, Stanford Research Spotlight Series, September 1, 2016
This Research Spotlight provides a summary of the academic literature on the influence that CEOs have on company outcomes (performance and risk). It reviews the evidence of:
• The contribution of the CEO to overall company performance
• The relation between previous managerial experience and future performance
• The relation between personal attributes and performance
• The relation between personality and performance
• Factors that might influence risk tolerance
This Research Spotlight expands upon issues introduced in the Quick Guide “CEO Succession Planning.”
Great tips, resources, best practices and strategies for entrepreneurs, start-ups, professionals and small business owners.to plan launch and grow successful businesses.
Why Millennials Are Leaving the Church and How to Win Them BackPaul Sohn
This presentation demystifies the millennial generation. I share specific tools, strategies, and tactics on how the church can reach the millennial generation.
Shaping the Shoreline & Managing the Tide: Building a Feedback Culture with D...Christopher Conroy
The process of applying constructive feedback presents a significant learning curve for managers of all stripes. While an approach to management through radical candor has provided a powerful framework for building thoughtful teams ready to engage in the rigor of high achievement, a significant challenge is still presented to those whose roles are defined more so by driving changes to operations rather than managing a particular function.
Our modern economy demands that we train more and more managers to adopt the mindset, demeanor, and skills of great change managers in addition to project management or traditional management skills. No longer are managers asked to simply adopt a post within a hierarchy and lead teams with skills and a mission bound by a traditional functional role. Today, more managers are being asked to bring together diverse stakeholder constituencies to execute infrequent projects with high stakes outcomes, many of which call for organizations -- or associations of organizational leaders with competing interests -- to make critical changes to their operations and, subsequently, aspects of their culture.
In these environments, managers like us have significant constraints on their time, capacity to build reciprocal relationships, and authority over individual actors. Yet, at the same time, we are required to persuasively communicate the need for changes that will affect the long-term outcomes for our colleagues and our organizations. This requires the capacity for managers to master a feedback process in which they listen, seek to clarify and understand their colleagues, while also offering a compelling argument for the adoption of a new direction or set of practices. This process requires managers who can exemplify excellence in culture-building as well as providing feedback with individual members. We call this process managing "The Tide".
Hiring managers don’t want to advertise jobs and job seekers don’t want to search through job postings.
Both want a magic wand that directly connects the right people with the right jobs by predicting job success. This is called Predictive Job Matching.
This presentation based from Jennifer M. George and Gareth R. Jones book, with title "Understanding and Managing Organizational Behavior".
Use Ms. Power Point 2013.
MAKING OB WORK FOR MEWhat Is OB and Why Is It ImportantTH.docxcroysierkathey
MAKING OB WORK FOR ME
What Is OB and Why Is It Important?
THE VALUE OF OB TO MY JOB AND CAREER
The termorganizational behavior (OB)describes an interdisciplinary field dedicated to understanding and managing people at work. To achieve this goal, OB draws on research and practice from many disciplines, including:
· Anthropology
· Economics
· Ethics
· Management
· Organizational theory
· Political science
· Psychology
· Sociology
· Statistics
· Vocational counseling
How OB Fits into My Curriculum and Influences My SuccessA Contingency Perspective—The Contemporary Foundation of OB
Acontingency approachcalls for using the OB concepts and tools that best suit the situation, instead of trying to rely on “one best way.” This means there is no single best way to manage people, teams, or organizations. A particular management practice that worked today may not work tomorrow. What worked with one employee may not work with another. The best or most effective course of action instead depends on the situation.
Thus, to be effective you need to do what is appropriate given the situation, rather than adhering to hard-and-fast rules or defaulting to personal preferences or organizational norms. Organizational behavior specialists, and many effective managers, embrace the contingency approach because it helps them consider the many factors that influence the behavior and performance of individuals, groups, and organizations. Taking a broader, contingent perspective like this is a fundamental key to your success in the short and the long term.How Self-Awareness Can Help You Build a Fulfilling Career
The Stanford Graduate School of Business asked the members of its Advisory Council which skills are most important for their MBA students to learn. The most frequent answer was self-awareness.6 The implication is that to have a successful career you need to know who you are, what you want, and how others perceive you. Larry Bossidy (former CEO of Honeywell) and Ram Charan (world-renowned management expert) said it best in their book Execution: “When you know yourself, you are comfortable with your strengths and not crippled by your shortcomings. … Self-awareness gives you the capacity to learnPage 6 from your mistakes as well as your successes. It enables you to keep growing.”9 They also argue that you need to know yourself in order to be authentic—real and not fake, the same on the outside as the inside. Authenticity is essential to influencing others, which we discuss in detail in Chapter 12. People don’t trust fakes, and it is difficult to influence or manage others if they don’t trust you.
As professors, consultants, and authors, we couldn’t agree more! To help you increase your self-awareness we include multiple Self-Assessments in every chapter. These are an excellent way to learn about yourself and see how OB can be applied at school, at work, and in your personal life. Go to Connect, complete the assessments, and then answer the questions included in ...
What can you can do to become a better HR pro in 2010?
Do Amazing Things is a collection of short, actionable ideas – things you can do this year to become a better HR professional.
Great leaders know they wonu2019t always get it right, but they work with other experts, listen to their employees, keep learning, and set the intention to create a vibrant, healthy workplace and culture that embraces diversity. This requires tremendous courage and empathy but results in stronger, more innovative and resilient organizations more capable of attracting and keeping top talent.
15Five's Guide To Creating High Performing TeamsDavid Hassell
Managing a team has never been more complex. Knowledge-based workers are challenging status-quo leadership at every turn. How will you keep your A-players, ensure their happiness and call forth their best week after week?
15Five's Guide To Creating High Performing Teams contains helpful management tips on everything from building better relationships with employees to supercharging meetings and performance reviews.
Why should your business be interested in an esoteric subject such as Emotional Intelligence? Why should your firm invest training dollars in a program designed to increase emotional competencies for your staff? Does it make a difference when employees are aware of their feelings, values, and goals? Kindly Call us for More information tel: +2 01223575508 - Email: info@360solutionsegypt.com - website : www.360experientialsolutions.com
Fons Trompenaars, a globally acclaimed cross cultural coach and consultant, provides his insights on how to coach across cultural boundaries
Go to our discussion forum to continue the conversation: https://forum.coacharya.com/t/coaching-across-boundaries/291
The role of Psychological Safety & Mission Critical Behaviours for organizati...Kye Andersson
A presentation held together with AI Sweden. Focusing on the importance of psychological safety, clear goals and mission critical behaviours to build functioning organizations where individuals can come to their full potential.
wk-3-vid-lec.mp4Week 3 Lecture 1 Problems in Person Percept.docxambersalomon88660
wk-3-vid-lec.mp4
Week 3 Lecture 1 “Problems in Person Perception”
Salutations Class! In our personal and professional lives, we all have perceptions which drive our behaviors. Whether we like to admit it or not, we all have both positive and negative perceptions of various things (people, tasks, events). Understanding what’s behind those perceptions will allow you to evaluate, understand, and better appreciate happenings around you.
A perception, academically defined in the text on page 121 by Hitt, Miller, and Colella, is the process of sensing various aspects of a person, task, or event and forming impressions based on selected inputs. Within the slide presentation this week, we reviewed the three stages of perception which included sensing, selecting, and organizing. During this lecture, we’ll focus in on what the text calls “Problems in Person Perception”.
We’ll cover four specific terms and give you a bit more insight into each one. Noted below are each topic, how the Hitt, Miller, and Colella text defines each one on page 125, and some specific examples to help you identify each in practice.
Implicit person theories – defined as “personal theories about what personality traits and abilities occur together and how these attributes are manifested in behavior.” An example of this recently surfaced in the workplace. Here’s the scenario…a leader recently had his door shut for the majority of the day for the last couple of weeks. His secretary senses that his door being closed is a reflection of how he feels about her. In other words, subconsciously believes that physical separation and dislike are coupled together. The problem with this is that the leader had his door shut for very valid reasons. He was coordinating an entangled web with human resources and the legal department to terminate an employee for poor performance. How could this problem in person perception be avoided? What could be done the next time around to prevent this misunderstanding?
Halo effect – defined as “a perception problem in which an individual assesses a person positively or negatively in all situations based on an existing general assessment of the person.” Let’s use the all too popular example of a politician on the national level…how about a longstanding member of Congress who has cheated on his tax returns and is facing tax evasion charges. Many folks would generally see that Senator or Congressman as an all-around bad person regardless of any good that individual has done in his or her community.
Projecting – defined as “a perception problem in which an individual assumes that others share his or her values and beliefs.” For this concept, let’s take the manager who values bonuses in the form of money as a motivational tool. The manager’s employees, however, have varied beliefs. Some prefer money but many prefer paid time off to spend with their respective families. So, as the manager rewards all of his employees with money, it’s hard for .
Similar to 360HR Knowledge Guide - The Science of Selection (20)
People are our greatest assets, how about we start treating them that way!
Download our infographic for the top 7 tips to hang on to your great employees.
9. 9
Embrace job content questions
If you were recruiting for an orchestra, you’d
ask to hear an audition. Similarly, you can use
a “job content” method for your interview
questions and challenge candidates to walk-
through how they’d solve current problems
in your organisation.
How to assess problem-solving
The ability to solve current problems is
frequently the most reliable indicator of
your candidate’s performance on the job. So
pinpoint existing or very recent problems
in your organisation that relate to the role
you’re interviewing for, and challenge
candidates to solve them. For example:
• Challenge candidates to describe how
they’ll pinpoint the challenges and
opportunities in their particular role, and
how they’ll prioritise and address them
during their first weeks on the job.
• Summarise a real problem that candidates
could face on their first day and challenge
them to outline how they’ll solve that
problem. Before interviewing, make a note
of the key steps to solve that problem.
• Give your candidate an outline of an
older process that your organisation has
improved. Challenge the candidate to
pinpoint problems arising from this older
process. Before interviewing, make a note
of this older process’ flaws.
How to assess flexibility and innovativeness
If a particular role requires a candidate to
adapt, learn or innovate, you may need to:
Assess their ability to learn; you can ask,
“How do you maintain your skills and keep
up-to-date with changes in our industry?”
Assess their agility; you can ask, “Walk-
through how you’d respond to a sudden
change in customer expectations.”
Assess their ability to innovate; you can ask,
“Step through what you’d do to help your
team respond to technology changes.”
It’s not easy to get your interview questions
right. Plus it’s important to balance what
you learn with sound interview questions,
with what you learn via other assessment
methods (see Chapter 4, How to Use Multiple
Assessment Methods). However, to find
high-performing candidates, it’s essential
to understand how to conduct an incisive
interview.
1https://www.linkedin.com/pulse/esteemed-harvard-professor-blasts-current-hiring-practices-lou-adler/
2https://hbr.org/2016/02/7-rules-for-job-interview-questions-that-result-in-great-hires