This document discusses the role of emotional intelligence in business negotiation. It defines emotional intelligence as being able to handle feelings without being overwhelmed, motivate oneself, and sense and handle relationships effectively. Emotional intelligence involves self-awareness, emotional resilience, motivation, interpersonal sensitivity, and influence. It also correlates with interpersonal communication skills like self-emotion awareness, other-emotion awareness, situation analysis and emotional management, and establishing relationships. The document suggests emotional intelligence will become even more important in business in the future.