E-commerce sales continue to grow, generating over $300 billion in the U.S. alone in 2015. But e-commerce still remains a small percent of overall retail sales at approximately 10%.
So what can multichannel and ecommerce retailers do to increase their online sales?
How would e-commerce look in 2018?
What skills Solution Providers would need to support retailer's technology needs?
Early in this year, the sphere of e-commerce is one of the most progressive spheres of the economy. We have identified trends that we consider the most influential in the development of e-commerce in 2018.
Our new report is here!
eCommerce Trends is our annual report, we've been doing for 6 years. This year we reached out to 10k eCommerce Managers and asked them to fill in our survey. Of those asked, 150 responded and we created this report based on the results.
What's inside?
Market Overview
B2C eCommerce Sales
Top eRetailers (Based on Revenue)
Top eCommerce Sites (Based on Traffic)
Capital Market
eCommerce Startups to Watch
Survey Results
eCommerce Investments 2018
eCommerce Investments 2019
Changes in Investments 2018-2019
Which Investments Had the Biggest ROI in 2018?
Most Impactful eCommerce Trends for the Next 5 years
Trends Matrix
Inspirations
Marketplaces: Better Prices, Free or Discounted Shipping and a Broader Selection
Voice Interfaces
Big Data & Business Intelligence: IoT as a Source
Chatbots: Growing Popularity
Microservices & Headless: Micro Frontends
Content Marketing & Digital Content
CRM: AI & Social CRM
Mobile CRO
Free Shipping/Returns
Mobile Approach: PWA
Personalization: Hyper-Personalization
Social Commerce: See. Tap. Shop.
Customer Lifetime Value and Referral Programs
Methodology
Research Methodology
Demography
TL;DR - Quick Summary of the Report
Content Marketing: Still Important
Personalization & Loyalty for the Win
Cryptocurrencies and the GDPR: Things of the Past
Content Marketing With the Biggest ROI
Voice Interfaces & Big Data Revolutionize eCommerce
Quick Wins vs. Highest ROI
What do experts say?
Download full version: https://go.divante.co/ecommerce-trends-2019/
With rising adoption of smart devices like smartphones, phablets, tablets and other forms of convertible devices, the importance of home PCs is fading out. This trend-change has tapped retailers too who are still selling their products and services online through their e-commerce websites.
E-commerce sales continue to grow, generating over $300 billion in the U.S. alone in 2015. But e-commerce still remains a small percent of overall retail sales at approximately 10%.
So what can multichannel and ecommerce retailers do to increase their online sales?
How would e-commerce look in 2018?
What skills Solution Providers would need to support retailer's technology needs?
Early in this year, the sphere of e-commerce is one of the most progressive spheres of the economy. We have identified trends that we consider the most influential in the development of e-commerce in 2018.
Our new report is here!
eCommerce Trends is our annual report, we've been doing for 6 years. This year we reached out to 10k eCommerce Managers and asked them to fill in our survey. Of those asked, 150 responded and we created this report based on the results.
What's inside?
Market Overview
B2C eCommerce Sales
Top eRetailers (Based on Revenue)
Top eCommerce Sites (Based on Traffic)
Capital Market
eCommerce Startups to Watch
Survey Results
eCommerce Investments 2018
eCommerce Investments 2019
Changes in Investments 2018-2019
Which Investments Had the Biggest ROI in 2018?
Most Impactful eCommerce Trends for the Next 5 years
Trends Matrix
Inspirations
Marketplaces: Better Prices, Free or Discounted Shipping and a Broader Selection
Voice Interfaces
Big Data & Business Intelligence: IoT as a Source
Chatbots: Growing Popularity
Microservices & Headless: Micro Frontends
Content Marketing & Digital Content
CRM: AI & Social CRM
Mobile CRO
Free Shipping/Returns
Mobile Approach: PWA
Personalization: Hyper-Personalization
Social Commerce: See. Tap. Shop.
Customer Lifetime Value and Referral Programs
Methodology
Research Methodology
Demography
TL;DR - Quick Summary of the Report
Content Marketing: Still Important
Personalization & Loyalty for the Win
Cryptocurrencies and the GDPR: Things of the Past
Content Marketing With the Biggest ROI
Voice Interfaces & Big Data Revolutionize eCommerce
Quick Wins vs. Highest ROI
What do experts say?
Download full version: https://go.divante.co/ecommerce-trends-2019/
With rising adoption of smart devices like smartphones, phablets, tablets and other forms of convertible devices, the importance of home PCs is fading out. This trend-change has tapped retailers too who are still selling their products and services online through their e-commerce websites.
eCommerce trends from 2017 to 2018 by Divante.coDivante
We asked managers about their eCommerce investments last year and about investment plans for this year.
What are the most important trends, game changers and quick wins.
Download full version from: http://go.divante.co/ecommerce-trends-2018/
Trends we asked about:
Content Marketing
Big Data
Business Intelligence
Email Automation
Chatbots (Conversational Commerce)
Digital Content
Social Commerce
Cloud Hosting
Multimedia Content – better photos/…
Marketplaces
Omnichannel
Personalization
In-Store PickUp
Predictive Analytics
General Data Protection Regulation…
Automated Pricing Optimization
Automated Promotion Management
Free Shipping / Returns
In-Store Digital Touchpoints
Mobile App
Same Day Delivery
Drop Shipping
Order Management Systems
Other AI based tools
Own Brands
Personal Shopping
Price Intelligence
Progressive Web App (PWA)
Programmatic Ad Buying
Recommendation Systems
Customized Products
Data-driven Loyalty
Microservices Architecture
Online Security
Wearables
Algorithmic Driven Supply & Demand
Cross Border Commerce
Cryptocurrencies (Bitcoin / Ethereum)
mPayments
Open API Economy
Security
Subscription Business Models
Visual Search
Beacon Technology
Headless Approach
Serverless Architecture
IoT
Push Notification
Virtual Reality
Alexa and other voice interfaces
Drones
3D printing
7 Effective B2B Ecommerce Trends of 2018APPSeCONNECT
7 Effective B2B Ecommerce Trends of 2018!
Here are the top eCommerce trends which will make an impact and change the game for online businesses this year.
1. Artificial Intelligence -Personalization across all devices via #AI
2. Omni-Channel - Paramount for #B2B sellers to fulfill customer expectations.
3. MobileCommerce - More inclination towards selling through the mobile devices.
4. BigData - Predicting the future - crucial for B2B Retailers.
5. Personalization - Customer-centric personalization resulting in better goodwill.
6. Secure Payments - Businesses will be ready to accept payments via varied channels.
7. Social Media Marketing Tools - Newer strategies to make the most out of businesses.
Online shopping used to be a convenience but is quickly becoming a necessity. A lot of new ecommerce trends are emerging at an unbelievable speed. It’s crucial to know about the latest trends as it could help you get more traffic and conversions. That’s why we came up with this visual asset.
In this PPT, Techosquare will tell you about 4 ecommerce trends to keep up with so that you can make huge sales and attract potential customers in 2021.
Here are some latest ecommerce trends to consider in 2021:
Mobile shopping and mobile payments
It has been estimated that mobile sales will reach $3.56 trillion in 2021. This would be 22.3 percent more than the $2.91 trillion sales it registered back in 2019. So, ensure to make your ecommerce store mobile-ready.
Chatbots
The concept of using chatbots in ecommerce stores will continue to be one of the biggest trends in 2021. AI assistants and bots will help businesses engage and improve human interaction. Also, they improve the online customer experience.
Virtual reality
One of the best ecommerce trends of 2021. Virtual reality will be used to create an even more personalized shopping experience for e-buyers. It will add a new level of intimacy to the ecommerce stores.
Above are some ecommerce trends to take into account in 2021. Read the PPT to learn more about these ecommerce trends and discover new ones.
Also, learn about everything before building an online store in 2021:
https://www.techosquare.com/blog/how-to-start-ecommerce-online-store
Check out what multi vendor ecommerce is all about:
https://www.techosquare.com/blog/how-multivendor-business-model-works
https://www.techosquare.com/blog/niche-ecommerce-store-ideas-2021
Today’s retail industry is far more fragmented and competitive than ever. Multiple store formats and an arsenal of digital tools are making shoppers more educated about choices. Digital channels also continue growing. This is particularly true in grocery, where heavy hitters like Amazon and Walmart continue to eat into the market share of traditional chains.
The Global E-commerce marketplace Ecbilla brings latest e-commerce updates in the form of news, press releases, articles and blogs on various topics.
Source<> http://www.ecbilla.com/press-release/exclusive/get-latest-e-commerce-updates.html
B2B forecast for 2016 brings out some exciting findings related to 10 vital strategies for B2B marketing, lead generation, b2b sales, relationship marketing, you can implement today.
The Linn Academy 2016 keynote, hosted by Linnworks CEO and System Architect Fedor Dzjuba, provides a deep-dive into how eCommerce is changing, what we can expect in the next few years and how we can adapt our businesses. To watch the talk, simply visit https://youtu.be/sdPzJBQahgo
The Internet has become a wizard of sorts who can predict your demands based on the requirements and is due to the adoption of Artificial Intelligence (AI). Deep learning algorithms have already started working their bit to forever uplift the world of automated ads, to that extent that they can now predict the online behaviour of an average user.
The future of ecommerce trends to watch in 2021JessieBrewer3
Future of Ecommerce is the heart and soul of brands in the digital era, making it absolutely necessary for brands to have online shops that deliver excellent user experiences.
https://www.communicationcrafts.com/future-of-ecommerce-and-ecommerce-trends-2021/?utm_source=Document&utm_medium=referral&utm_campaign=future-of-ecommerce-and-ecommerce-trends-2021
Webinar: How to Scale AI in the world of eCommerceSakshi Singh
Artificial Intelligence is no more an alien-term for businesses as well as consumers! While business enterprises are pushing hard to enable complete intelligence, consumers are also eagerly willing to benefit from it. AI has the capability to influence all areas of business like improving customer experience by providing personalized content, chiselling out new ‘revenue’ opportunities for retailers, and most importantly - Digging out never seen before insights! After all, revenue is what matters the most for any business and AI is evolutionary for online retailers. Learn all this in 30 mins in this webinar.
The future of ecommerce ecommerce trends to expect in 2021Kelly Ston
Ecommerce is developing faster than Amazon can deliver, and that means something. One minute we were amazed at being able to order from a family computer and the next minute we yelled at Alexa to re-order the kitchen towel. The future of ecommerce is already here, and it is changing.
To help you prepare your business for the next step in ecommerce, here are few steps you can take to look at 2021:
Top 10 Latest Ecommerce Trends To Boost Your Revenue in 2020Claritus Consulting
Trends in ecommerce industry emerge from various things. How customers shop. What they buy and how they respond to marketing tactics employed by businesses. Within the last decade, a lot of new trends have emerged with a profounding influence. Ecommerce giants like Amazon, Walmart, and Alibaba have been at the forefront of adopting and benefiting from such trends. Here we have discussed about the latest eCommerce trends that will see a rise in 2020:
Who Owns the Future of Mobile Commerce: iPhone vs. Android Smartphones?Mobify
As the mobile market continue to change quickly, it's become increasingly difficult to figure out how to allocate mobile web development resources to maximize impact.
This deck is designed to help you answer the question: should we be focusing our efforts on optimizing for iPhone customers or Android customers first?
7 ecommerce trends to keep your eye on this year.
From the importance of same-day-delivery, to why you should ensure your pages are ready for action on mobile devices, GoSquared dives into the 7 key trends affecting the ecommerce landscape in 2014.
For more ecommerce analytics, trends, insights, and data-backed stories, check out the GoSquared Blog: http://gosquared.com/blog
P.S. This is our first ever Slideshare – we hope you like it!
eCommerce trends from 2017 to 2018 by Divante.coDivante
We asked managers about their eCommerce investments last year and about investment plans for this year.
What are the most important trends, game changers and quick wins.
Download full version from: http://go.divante.co/ecommerce-trends-2018/
Trends we asked about:
Content Marketing
Big Data
Business Intelligence
Email Automation
Chatbots (Conversational Commerce)
Digital Content
Social Commerce
Cloud Hosting
Multimedia Content – better photos/…
Marketplaces
Omnichannel
Personalization
In-Store PickUp
Predictive Analytics
General Data Protection Regulation…
Automated Pricing Optimization
Automated Promotion Management
Free Shipping / Returns
In-Store Digital Touchpoints
Mobile App
Same Day Delivery
Drop Shipping
Order Management Systems
Other AI based tools
Own Brands
Personal Shopping
Price Intelligence
Progressive Web App (PWA)
Programmatic Ad Buying
Recommendation Systems
Customized Products
Data-driven Loyalty
Microservices Architecture
Online Security
Wearables
Algorithmic Driven Supply & Demand
Cross Border Commerce
Cryptocurrencies (Bitcoin / Ethereum)
mPayments
Open API Economy
Security
Subscription Business Models
Visual Search
Beacon Technology
Headless Approach
Serverless Architecture
IoT
Push Notification
Virtual Reality
Alexa and other voice interfaces
Drones
3D printing
7 Effective B2B Ecommerce Trends of 2018APPSeCONNECT
7 Effective B2B Ecommerce Trends of 2018!
Here are the top eCommerce trends which will make an impact and change the game for online businesses this year.
1. Artificial Intelligence -Personalization across all devices via #AI
2. Omni-Channel - Paramount for #B2B sellers to fulfill customer expectations.
3. MobileCommerce - More inclination towards selling through the mobile devices.
4. BigData - Predicting the future - crucial for B2B Retailers.
5. Personalization - Customer-centric personalization resulting in better goodwill.
6. Secure Payments - Businesses will be ready to accept payments via varied channels.
7. Social Media Marketing Tools - Newer strategies to make the most out of businesses.
Online shopping used to be a convenience but is quickly becoming a necessity. A lot of new ecommerce trends are emerging at an unbelievable speed. It’s crucial to know about the latest trends as it could help you get more traffic and conversions. That’s why we came up with this visual asset.
In this PPT, Techosquare will tell you about 4 ecommerce trends to keep up with so that you can make huge sales and attract potential customers in 2021.
Here are some latest ecommerce trends to consider in 2021:
Mobile shopping and mobile payments
It has been estimated that mobile sales will reach $3.56 trillion in 2021. This would be 22.3 percent more than the $2.91 trillion sales it registered back in 2019. So, ensure to make your ecommerce store mobile-ready.
Chatbots
The concept of using chatbots in ecommerce stores will continue to be one of the biggest trends in 2021. AI assistants and bots will help businesses engage and improve human interaction. Also, they improve the online customer experience.
Virtual reality
One of the best ecommerce trends of 2021. Virtual reality will be used to create an even more personalized shopping experience for e-buyers. It will add a new level of intimacy to the ecommerce stores.
Above are some ecommerce trends to take into account in 2021. Read the PPT to learn more about these ecommerce trends and discover new ones.
Also, learn about everything before building an online store in 2021:
https://www.techosquare.com/blog/how-to-start-ecommerce-online-store
Check out what multi vendor ecommerce is all about:
https://www.techosquare.com/blog/how-multivendor-business-model-works
https://www.techosquare.com/blog/niche-ecommerce-store-ideas-2021
Today’s retail industry is far more fragmented and competitive than ever. Multiple store formats and an arsenal of digital tools are making shoppers more educated about choices. Digital channels also continue growing. This is particularly true in grocery, where heavy hitters like Amazon and Walmart continue to eat into the market share of traditional chains.
The Global E-commerce marketplace Ecbilla brings latest e-commerce updates in the form of news, press releases, articles and blogs on various topics.
Source<> http://www.ecbilla.com/press-release/exclusive/get-latest-e-commerce-updates.html
B2B forecast for 2016 brings out some exciting findings related to 10 vital strategies for B2B marketing, lead generation, b2b sales, relationship marketing, you can implement today.
The Linn Academy 2016 keynote, hosted by Linnworks CEO and System Architect Fedor Dzjuba, provides a deep-dive into how eCommerce is changing, what we can expect in the next few years and how we can adapt our businesses. To watch the talk, simply visit https://youtu.be/sdPzJBQahgo
The Internet has become a wizard of sorts who can predict your demands based on the requirements and is due to the adoption of Artificial Intelligence (AI). Deep learning algorithms have already started working their bit to forever uplift the world of automated ads, to that extent that they can now predict the online behaviour of an average user.
The future of ecommerce trends to watch in 2021JessieBrewer3
Future of Ecommerce is the heart and soul of brands in the digital era, making it absolutely necessary for brands to have online shops that deliver excellent user experiences.
https://www.communicationcrafts.com/future-of-ecommerce-and-ecommerce-trends-2021/?utm_source=Document&utm_medium=referral&utm_campaign=future-of-ecommerce-and-ecommerce-trends-2021
Webinar: How to Scale AI in the world of eCommerceSakshi Singh
Artificial Intelligence is no more an alien-term for businesses as well as consumers! While business enterprises are pushing hard to enable complete intelligence, consumers are also eagerly willing to benefit from it. AI has the capability to influence all areas of business like improving customer experience by providing personalized content, chiselling out new ‘revenue’ opportunities for retailers, and most importantly - Digging out never seen before insights! After all, revenue is what matters the most for any business and AI is evolutionary for online retailers. Learn all this in 30 mins in this webinar.
The future of ecommerce ecommerce trends to expect in 2021Kelly Ston
Ecommerce is developing faster than Amazon can deliver, and that means something. One minute we were amazed at being able to order from a family computer and the next minute we yelled at Alexa to re-order the kitchen towel. The future of ecommerce is already here, and it is changing.
To help you prepare your business for the next step in ecommerce, here are few steps you can take to look at 2021:
Top 10 Latest Ecommerce Trends To Boost Your Revenue in 2020Claritus Consulting
Trends in ecommerce industry emerge from various things. How customers shop. What they buy and how they respond to marketing tactics employed by businesses. Within the last decade, a lot of new trends have emerged with a profounding influence. Ecommerce giants like Amazon, Walmart, and Alibaba have been at the forefront of adopting and benefiting from such trends. Here we have discussed about the latest eCommerce trends that will see a rise in 2020:
Who Owns the Future of Mobile Commerce: iPhone vs. Android Smartphones?Mobify
As the mobile market continue to change quickly, it's become increasingly difficult to figure out how to allocate mobile web development resources to maximize impact.
This deck is designed to help you answer the question: should we be focusing our efforts on optimizing for iPhone customers or Android customers first?
7 ecommerce trends to keep your eye on this year.
From the importance of same-day-delivery, to why you should ensure your pages are ready for action on mobile devices, GoSquared dives into the 7 key trends affecting the ecommerce landscape in 2014.
For more ecommerce analytics, trends, insights, and data-backed stories, check out the GoSquared Blog: http://gosquared.com/blog
P.S. This is our first ever Slideshare – we hope you like it!
Greece probably has until late July to come to an agreement with its creditors before the process of leaving the monetary union would begin. Possible delays in payments to the International Monetary Fund in June shouldn’t prompt the European Central Bank to shut off vital liquidity to Greek banks. By contrast, a default on marketable debt -- specifically the failure of the Greek government to pay 3.5 billion euros due to the ECB on July 20 -- would put Greece close to the exit. The Greek government and its creditors are still likely to reach a deal on a list of reforms before that crucial date.
The Forrester Wave™: Enterprise Mobile Management Q3 2014Symantec
We’re happy to share that Symantec was named a Leader in the Forrester Wave™: Enterprise Mobile Management, Q3 2014! The research conducted by Forrester Research, Inc. evaluated Symantec and 14 other vendors against 27 criteria for current offering, strategy, and market presence.
Symantec was identified as one of ten vendors that “lead the pack.” The leaders were noted for separating ourselves from other vendors by introducing a strong security background without disruption for the employee. Forrester defines Leaders as balancing OS, application, and data management functionality while providing flexible container options and productivity applications, and have demonstrated a strong vision and roadmap to help customers as they bring their PC and mobile management strategies together.
Technology will transform retail resulting in the growth of brick and mortar retail. Check Retail Technologies trends that will help retailers survive.
Technology will transform retail resulting in the growth of brick and mortar retail. Check Retail Technologies trends that will help retailers survive.
Digital Transformation Shaping Future of Retail Industry.pdfMindfire LLC
Retail industry, one of the most fundamental industries of any economy was at cross-roads in 2019. 2017 had seen bankruptcy of household names like Toys R Us, while the same year Walmart posted record sales. During the same time, Amazon was becoming a bigger behemoth with each passing year, while traditional retail was still the leader in market. Digital transformation of the industry was inevitable in all aspects, but there were retail firms dwelling on it.
Retail Technologies and Retail Trends That will Define The FutureRosalie Lauren
Technology will transform retail resulting in the growth of brick and mortar retail. Check Retail Technologies trends that will help retailers survive.
Data science is blending with emerging technology to create the ultimate customer experience. While these innovations are turning the fantastic into reality, there are hidden risks that lurk behind such new technologies. Booz Allen's commercial retail experts provide cybersecurity guidance for retailers in this new digital world.
Artificial Intelligence has been around for almost 70 years, but only in recent years has it become a major disrupter for many industries due to the convergence of big data, processing power and cloud computing. This has led to the development of “deep learning”, which allows a type of computer intelligence that closely mimics human decision-making. In this paper, I take look at the evolution of Artificial Intelligence, along with two disparate industries: Retail and Real Estate. These industries have adopted AI at different speeds. Also, each industry has its own form of resistance and uses for the technology. My theory is that there are forms of technology resistance by major players in the real estate industry in combination with the long industry cycles that are causing slow adoption.
The growth of artificial intelligence in e commerce (1)@Andolasoft Inc
AI-driven solutions can piece together a variety of insights to automate ecommerce developments for easing the lives of users. Making informed decisions in a matter of seconds is what AI in ecommerce stands for.
The Future of Ecommerce Embracing Innovation and Transforming Shopping.pdfPriyanka Kardam
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Introduction
Future of Ecommerce: The world of commerce has undergone a significant transformation with the advent of the internet and technological advancements. Ecommerce, or electronic commerce, has revolutionized the way businesses operate and consumers shop. In this blog post, we will explore the future of ecommerce and discuss the trends and innovations that are shaping its landscape.
Table of Contents
Introduction
The Rise of Mobile Commerce
Artificial Intelligence in Ecommerce
Personalization and Customization
Voice Commerce and Virtual Assistants
Augmented Reality and Virtual Reality in Ecommerce
Blockchain Technology and Cryptocurrency
Social Commerce
Sustainability and Ethical Ecommerce
Omnichannel Retailing
Subscription-Based Ecommerce
Enhanced Delivery and Fulfillment Options
Data-Driven Decision Making
Cybersecurity and Trust
Global Expansion of Ecommerce
Conclusion
FAQs
The Rise of Mobile Commerce
With the increasing penetration of smartphones and mobile devices, mobile commerce has become a dominant force in the ecommerce industry. Consumers now have the convenience of shopping on the go, anytime and anywhere. Mobile apps and responsive websites are crucial for businesses to cater to the needs of their mobile-savvy customers.
Artificial Intelligence in Ecommerce
Artificial intelligence (AI) is transforming ecommerce by providing personalized shopping experiences and enhancing customer service. AI-powered chatbots, virtual shopping assistants, and recommendation engines are becoming commonplace, offering tailored product suggestions and resolving customer queries in real-time.
Personalization and Customization
In the future, ecommerce will be more personalized and tailored to individual preferences. Advanced analytics and machine learning algorithms enable businesses to gather customer data and provide personalized recommendations, offers, and promotions. Customization options for products will also become more prevalent, allowing customers to create unique and personalized items.
Voice Commerce and Virtual Assistants
Voice commerce is gaining momentum with the rise of smart speakers and virtual assistants like Amazon’s Alexa and Google Assistant. Voice-activated shopping, voice search, and voice-controlled transactions will become more prevalent, allowing customers to make purchases and interact with ecommerce platforms using their voice commands.
Augmented Reality and Virtual Reality in Ecommerce
Augmented reality (AR) and virtual reality (VR) technologies are revolutionizing the way customers shop online. AR enables customers to virtually try on clothing, visualize furniture in their homes, and preview
Future of Machine Learning: Ways ML and AI Will Drive Innovation & ChangePixel Crayons
Did you know? By 2022, the global ML market is expected to be worth $8.81 billion.
It is true that machine learning and AI will drive innovation in various industries in the years to come.
Want to know how? Or What will be the future of machine learning and AI? Here are some points that say what’s in store for machine learning as it continues its growth trajectory.
It is a good idea to hire AI developers to develop innovative solutions with machine learning.
Hiring a top-notch machine learning development company in India can help corporations streamline their operations and stay competitive in the marketplace.
https://bit.ly/3zl85FF
At Criteo, we’re proud to be at the forefront of rapidly changing commerce trends. Our direct relationships with over 17,000 advertisers and thousands of publishers allow us to watch emerging trends unfold and share valuable insights with you.
In our just-published Commerce and Digital Marketing Outlook 2018 guide, we’re excited to share our findings on how marketers are embracing the rise of voice shopping and how it’s more important than ever to connect offline-to-online sales.
We also dive into the new age of data protections as well as the data-collaboration imperative. There are some big shifts ahead of us in 2018, but we’re confident that we can help retailers and marketers stay ahead of challenges and make the most of the opportunities in 2018 and beyond. Happy New Year!
Embrace The Power Of Cognitive Commerce In RetaileTailing India
For marketers, the ability to create personalized, meaningful customer experiences, infused by analytics plays a critical role in building brand value. Hence, our 3rd part of Retail 2020 series sheds light on Cognitive Commerce in Retail.
Retailers are increasingly creating tailored offers to capture shoppers’ attention and market share. One of the major enablers of this change has been the explosion of structured and unstructured data. 80% of data in the world—like videos, photos, audio files, or customer reviews—cannot be analyzed by traditional computing systems. Advances in social media and other platforms mean consumers are generating new unstructured data every second that indicates their likes, dislikes, and preferences, insights that retailers could not previously leverage until now.
Artificial intelligence (AI), machine learning (ML), and the Internet of Things are gaining momentum across enterprise environments. By incorporating these technologies into their strategic agendas, organizations industry-wide can streamline processes, anticipate customers’ needs and behaviors in real time, stimulate profitable growth, and deliver experiences that live up to the promise of digital.
Digital trends in the retail sector compiled by kiran mandrawadkar +91 9886 7...Kiran Mandrawadkar
e-commerce trends that brand owners and retailers follow to bridge the gap between how they sell today and what their customers expect in the digital economy.
Asia's major economies, China and Japan, are poised for a year of slowing growth and central bank transitions. Elsewhere in the region, the outlook is more mixed and in most of ASEAN, tepid private demand will keep rate hikes off the table.
Asia will power the next stage of environmental, social and
governance (ESG) uptake in 2018 as China is poised to join Japan
in accelerating disclosure and engagement. China’s pollution
battle will keep the heat on fighting carbon emissions globally,
even as the U.S. disengages.
Election results in the U.S. and U.K., and 2017 elections in several European countries, may fuel more of an inward focus, tamping down aggressive climate-change goals and other environmental, social and governance (ESG) efforts.
Specialty pharmaceutical-generic companies that expanded pipelines through M&A and revenue through price increases are now facing scrutiny on the sustainability of the traditional model and looking toward more investment in R&D.
The base metals with the biggest price gains in 2016 have
been the ones that underwent sizable production cuts in 2015,
especially zinc. The tailwinds behind precious metals that supported prices in 2016 will only grow in 2017.
Channel checks in China’s metal marketsBloomberg LP
Rising supply of late-cycle commodities, including copper and
aluminum, together with uncertain Chinese demand may continue to weigh on metal prices this year.
Chains that embrace technology fare best in restaurant warsBloomberg LP
Domino’s, Starbucks and Taco Bell are embracing technology
to gain market share over rival restaurant chains that have
been slower to adapt and independents that can’t afford to.
2016 Election: Who will win the TV ad races?Bloomberg LP
While political TV ad forecasts vary, 2016 may set a record. Experts agree that this will be the biggest year for political ads on TV, even with $1 billion in estimated digital spending.
Global cable & satellite: 2016 outlookBloomberg LP
M&A continues to be a key theme across the U.S. pay-TV market. European pay-TV operators proved their resilience amid rising competition in 2015 as industry video losses were contained and the slowdown in broadband net additions was limited.
OPEC oil output will likely remain elevated in 2016 as U.S. volumes decline modestly, even with large cuts in capital spending and rigs. Refined product demand may increase 1% in 2016, after growth of about 3% in 2015 as low oil prices continue to stimulate demand and outrun efficiencies.
3. From cloud computing to data analytics, emerging technologies
are driving major changes in the retail industry.
Same-day delivery by Amazon.com and its e-commerce peers
poses a huge challenge to the incumbents, and historically
brick-and-mortar retailers are aggressively adopting advanced
security measures, analytics, robotics, mobile solutions and
connected devices to bolster sales and supply chains to counter
the threat.
That’s driving growth for tech companies, particularly software
and IT services providers.
5. The declining cost of sensors and data storage, along with the
ubiquity of wireless networks, is speeding the proliferation of
connected devices among retailers.
This growth in the Internet of Things, coupled with advancements
in machine learning and artificial intelligence, is creating new uses
for robotics in the industry.
They’re being used to replenish inventory, both inside the store
and in the warehouse, and to improve the customer experience
inside the store, driving sales.
6. 70% of Apple, Amazon and Target customers shop
via mobile app
7. Retailers must continue to invest in mobile apps by improving the
shopping experience as consumers spend more time browsing on
the mobile device.
Amazon’s 175 million unique visitors, the most among e-commerce
sites, come via desktop, mobile or both, according to a March
ComScore survey.
For Apple, 99% of shoppers’ time is spent on mobile browsing.
Target is also making investments in mobile, offering Cartwheel,
a coupon app that helps shoppers save money.
10. Same-day delivery should help increase market share for retailers
that offer it. Macy’s has expanded its same day shipping offer to
17 U.S. markets, up from eight last year, to meet growing demand.
Same-day delivery is possible for Macy’s because of earlier
investments made to its inventory management systems,
which operate seamlessly between stores and online.
Rival retailers are still investing in their systems and offer the
ability to buy online and pick up in-store as an alternative to
same-day shipping.
12. Select Comfort’s SleepIQ technology uses sensors within its
mattresses to track and analyze sleep habits, allowing users
to better understand how sleep is affecting other aspects of
their lives.
Growing consumer interest in health and quality sleep places
a premium on this type of personalization, endearing the brand
to users and building loyalty.
Repeat customers already account for 30% of Select Comfort’s
sales, which it hopes to expand through its new line of
children’s mattresses.
14. Increasingly frequent cyber-attacks are forcing retailers to adopt
emerging security technologies to protect their networks and
customer data.
They include tokenization, end-to-end encryption, virtual
security appliances and greater safeguards in the cloud and
for mobile devices.
Retailers are also increasing use of security-as-a-service to
monitor advanced threats that cannot be detected through
traditional firewall and signature-based techniques.
15. Bloomberg Intelligence offers valuable industry and company data,
interactive charting and written analysis with government and credit
insights from a team of independent experts, giving trading and
investment professionals deep insight into where crucial industries
stand today and where they may be heading next.