The document discusses emerging collaborative models in businesses. It notes that while companies previously focused on cost reduction, the focus is now on innovation and networked collaboration. It describes how work is now performed cross-functionally and across organizations using teams and virtual networks. Leading companies are adapting their collaboration strategies using technologies like social networks, business intelligence, and knowledge management to improve performance in areas like manufacturing, R&D, employee collaboration, and product development. The document advocates for a new metric called "Return on Intelligence" that captures both hard and soft benefits from leveraging employee and customer expertise through collaboration.
An overview of the 9 performance accelerators to be adressed when struggling to become a Next Generation Workplace.
Made for Accenture to promote the Next Generation Workplace campaign and the power of Collaboration.
An overview of the 9 performance accelerators to be adressed when struggling to become a Next Generation Workplace.
Made for Accenture to promote the Next Generation Workplace campaign and the power of Collaboration.
Our research identified four distinct
CIO Mandates, each reflecting a different way that organisations view
the role of IT in meeting their business goals
Gardiner Consulting helps companies in challenging situations, including new product/services launches, organizational realignments, market transitions and corporate cultural evolution.
- Corporate Communication
- Marketing Communication
- Executive Coaching
- Leadership & Team Development
The Internet has fundamentally changed the way we do business, and it has created huge opportunities for entirely new business models, from Web portals to e-commerce. Many of these new companies have succeeded, and many have failed, but this first wave of the Internet economy has set the stage for even more innovation and success throughout all sectors of business. As exciting as the dot-com revolution was, the Internet continues to provide an even greater opportunity for more traditional businesses.
Find out why the ability to operate effectively in business networks, be they coordinated or collaborative, is critical to sustaining competitive advantage in a commoditizing global economy. This white paper provides insight into the trend of business network transformation from top thought leaders and SAP executives.
The National Registration Department of
Malaysia (Jabatan Pendaftaran Negara
Malaysia, or JPN) is the government agency
responsible for registering important demographic
events. To expedite statistical queries
and requests for data extraction from governmental
entities, JPN custom-built an application
referred to as the Statistics and Data Extraction
Request Management System (SAL). Although
the application was designed to automatically
manage, calculate and distribute responses to
data requests, the underlying hardware platform
was woefully inadequate for the task and
frequently bogged down.
M&A 2.0: Addressing "social aspects" of mergers and acquisitionsAvinash Jhangiani
This point of view discusses the social challenges of M&A and provides recommendations to creatively address these challenges by leveraging emerging Social Media concepts and tools during post-merger integration.
This presentation was given by James Jameson, Business Unit Executive, Business Process & Decision Management, Growth Markets, at Impact 2012 in Mumbai on the 1st of June.
In the library sciences, information seeking has long been recognized as a collaborative activity, and recent work has attempted to model group information seeking behavior. Until recently, technological support for group-based information seeking has been limited to collaborative filtering and "social search" applications. In the past two years, however, a new kind of technologically-mediated collaborative search has been demonstrated in systems such as SearchTogether and Cerchiamo. This approach is more closely grounded in the library science interpretation of collaboration: rather than inferring commonality of interest through similarity of queries (social search), the new approach assumes an explicitly-shared information need for a group. This allows the system to focus on mediating the collaboration rather than detecting its presence. In this talk, we describe a model that captures both user behavior and system architecture, describe its relationship to other models of information seeking, and use it to classify existing multi-user search systems. We also describe implications this model has for design and evaluation of new collaborative information seeking systems.
Talk presented at NIST on October 22, 2009.
Our research identified four distinct
CIO Mandates, each reflecting a different way that organisations view
the role of IT in meeting their business goals
Gardiner Consulting helps companies in challenging situations, including new product/services launches, organizational realignments, market transitions and corporate cultural evolution.
- Corporate Communication
- Marketing Communication
- Executive Coaching
- Leadership & Team Development
The Internet has fundamentally changed the way we do business, and it has created huge opportunities for entirely new business models, from Web portals to e-commerce. Many of these new companies have succeeded, and many have failed, but this first wave of the Internet economy has set the stage for even more innovation and success throughout all sectors of business. As exciting as the dot-com revolution was, the Internet continues to provide an even greater opportunity for more traditional businesses.
Find out why the ability to operate effectively in business networks, be they coordinated or collaborative, is critical to sustaining competitive advantage in a commoditizing global economy. This white paper provides insight into the trend of business network transformation from top thought leaders and SAP executives.
The National Registration Department of
Malaysia (Jabatan Pendaftaran Negara
Malaysia, or JPN) is the government agency
responsible for registering important demographic
events. To expedite statistical queries
and requests for data extraction from governmental
entities, JPN custom-built an application
referred to as the Statistics and Data Extraction
Request Management System (SAL). Although
the application was designed to automatically
manage, calculate and distribute responses to
data requests, the underlying hardware platform
was woefully inadequate for the task and
frequently bogged down.
M&A 2.0: Addressing "social aspects" of mergers and acquisitionsAvinash Jhangiani
This point of view discusses the social challenges of M&A and provides recommendations to creatively address these challenges by leveraging emerging Social Media concepts and tools during post-merger integration.
This presentation was given by James Jameson, Business Unit Executive, Business Process & Decision Management, Growth Markets, at Impact 2012 in Mumbai on the 1st of June.
In the library sciences, information seeking has long been recognized as a collaborative activity, and recent work has attempted to model group information seeking behavior. Until recently, technological support for group-based information seeking has been limited to collaborative filtering and "social search" applications. In the past two years, however, a new kind of technologically-mediated collaborative search has been demonstrated in systems such as SearchTogether and Cerchiamo. This approach is more closely grounded in the library science interpretation of collaboration: rather than inferring commonality of interest through similarity of queries (social search), the new approach assumes an explicitly-shared information need for a group. This allows the system to focus on mediating the collaboration rather than detecting its presence. In this talk, we describe a model that captures both user behavior and system architecture, describe its relationship to other models of information seeking, and use it to classify existing multi-user search systems. We also describe implications this model has for design and evaluation of new collaborative information seeking systems.
Talk presented at NIST on October 22, 2009.
Taming Big Balls of Mud with Diligence, Agile Practices, and Hard WorkJoseph Yoder
Big Ball of Mud (BBoM) architectures are viewed as the culmination of many design decisions that, over time, result in a system that is hodgepodge of steaming and smelly anti-patterns. It can be arguably claimed that one of the reasons for the growth and popularity of agile practices is partially due to the fact that the state of the art of software architectures was not that good. Being agile, with its focus on extensive testing and frequent integration, has shown that it can make it easier to deal with evolving architectures (possibly muddy) and keeping systems working while making significant improvements and adding functionality. Time has also shown that Agile practices are not sufficient to prevent or eliminate Mud. It is important to recognize what is core to the architecture and the problem at hand when evolving an architecture.
This talk will examine the paradoxes that underlie Big Balls of Mud, what causes them, and why they are so prominent. I’ll explore what agile practices can help us avoid or cope with mud. I’ll also explain why continuous delivery and TDD with refactoring is not enough to help ensure clean architecture and why it is important to understand what is core to the architecture and the problem at hand. Understanding what changes in the system and at what rates can help you prevent becoming mired in mud. By first understanding where a system’s complexities are and where it keeps getting worse, we can then work hard (and more intelligently) at sustaining the architecture. This can become a key value to the agile team. The results will leave attendees with practices and patterns that help clean your code (refactor) as well as keeping the code clean or from getting muddier.
Additionally, I’ll talk about some practices and patterns that help keep the code clean or from getting muddier. Some of these include: Testing, Divide & Conquer, Gentrification, Demolition, Quarantine, Refactoring, Craftmanship and the like.. The original Big Ball of Mud paper described some best practices such as SHEARING LAYERS and SWEEPING IT UNDER THE RUG as a way to help deal with muddy architectures. Additionally there are some other practices such as PAVING OVER THE WAGON TRAIL and WIPING YOUR FEET AT THE DOOR that can make code more habitable.
This presentation gives an in-depth look at the comprehensive due diligence process. It covers the framework for due diligence, its purpose, and types. This presentation is incrediably valuable for anyone doing or looking to do transactional work.
Microsoft Unified Communications - Delivering an End to End Unified Communica...Microsoft Private Cloud
Globalization of today’s workforce and macroeconomic cost pressures are forcing business leaders to rethink how employees communicate, collaborate and innovate.
Organizations are increasingly seeking more efficient, cost effective ways to minimize risk while accelerating business growth through innovation. HP and Microsoft®
business productivity solutions that unify communications
and collaboration can help you reduce costs, mitigate
risk, enhance employee productivity and accelerate
business innovation.
The pressure is on, to drive growth and improve profitability by transforming how you do business. It means speeding great ideas from concept to reality so you can bring innovative products to market, faster. It means building high performance teams that
communicate and collaborate in profound new ways. And it means streamlining and enhancing your IT infrastructure to support new devices, technologies, processes and behaviors that drive value for your business. Done right, your organization can more successfully compete for customers, partners and employees and strengthen your leadership position in your market. Read More at: http://www.csc.com/workplace_services
Web2.0 Expo: IBM Smart Work Panel April 1, 2009 Please Note: Slides follow sh...Kathy (Kat) Mandelstein
Web2.0 Expo San Francisco 2009
Smart Work: Embrace Change & Empower Your Teams to Drive Growth and Innovation
A Panel Discussion
IBM Software Group
ibm.com/web20
April 1, 2009
Room 2016
Panelists:
Kathy Mandelstein, Director of WW Mktg, Web & Events, Rational kmandel@us.ibm.com, Twitter: @katmandelstein
Ryan Boyles, Community Manager for Project Zero, WebSphereraboyles@us.ibm.com, Twitter: @therab
Brendan Crotty, Program Director for Lotus Online Collaborationbrendan_crotty@us.ibm.com
Tom Deutsch, Program Director for Information Management, tdeutsch@us.ibm.com
Please note slides follow short video. Click play in slideshow player after video finishes.
Learn how collaboration solutions from SAP help people and companies make better decisions and exchange data, information, and ideas more efficiently. Hear how two companies used the cloud to build secure, collaborative foundations that help them grow and scale quickly. For the full replay please visit http://www.sapvirtualevents.com/sapphirenow/sessiondetails.aspx?sId=2246
Cloud computing and Innovation in ManufacturingInfosys
The Cloud has the power to change the way products are made, by accelerating the development lifecycle, enabling seamless collaboration and creating a smooth and agile supply chain. This paper discusses how Cloud computing - representing a paradigm shift for manufacturers who strive for a smarter IT organization and business processes - provides an answer.
The Business Data Catalogue provides a method of integrating business data from back-end server applications, such as SAP or Siebel or other line of business applications, into Microsoft Office SharePoint Server 2007, without writing any code. Business Intelligence with Office SharePoint Server 2007 provides a framework for accessing that data, and for providing a toolset for business decision makers to turn the raw data into critical business information.
This presentation is designed to provide the audience with an overview of how BI can be used to create visual dashboards that assemble and display business information from multiple sources (e.g. Excel Services, SQL Reporting) using built-in web parts.
This is a business session and does not cover the technical implementation of BDC.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Emerging collaborative model
1. Emerging Collaborative Model
People Process
Virtual Return on Collaboration
networks IntelligenceTM centric
Information Technology
Structured, unstructured, network Web 2.0, BI + KM + SN,
distribution navigator
2. Companies have spent the last three decades remolding operations,
taking cost out of the business. Today its about innovation and
networked collaboration.
Automation Integration Networking
Technology
drivers Internet 1.0/2.0 Internet 3.0
Mainframe DP Minis & PCs ERP
e-commerce Social Networks
1980 1990 1995 2000 2011
Business Function stovepipes Cross-functional Inter-enterprise Teams and
drivers processes processes networks
Key attributes Efficiencies created by Integrated and shared data Companies extend Work is performed cross-
automating core business enabled re-engineering beyond their 4 walls functionally and cross-
clerical and transaction to grow revenue, organizational
Re-organized work around
functions reduce costs
end-to-end transactional Basic organizing
increase customer
Basic organizing principle processes that crossed principles based on
satisfaction
is hierarchical, stovepiped functional boundaries teams; virtual, permanent
business departments and New internet or transient
Focus on transaction
functions marketplace
efficiency and shared Informal and formal
Focus on transaction information across Focus on end-to-end communication and
efficiency functions processes and collaboration among
connecting with individuals, teams and
customers, suppliers communities
and vendors
Work takeout, cost reduction, and end-to-end Reinvents how companies innovate, build
process transformation relationships, market and compete
1
3. Groups, networks and teams are dominant inside enterprises
today – yet few companies have created a unified technology and
business strategy to capitalize on the way people collaborate
Preference in Group Size Collaboration
9%prefer 42%
working in groups Frequency of
of two 40% the
Collaboration
18%
54%prefer
working in groups
of three 46%
30% Motivation for
27%prefer the
working in groups 19% Collaboration
of four or more
90% 4%
10%prefer of U.S.
corporations
82%
working alone support
“group of white-collar workers
work” partner with co-workers
Business Week April 28, 2008 indata
2
5. Companies must think differently to find NEW ways to generate
ROI in this new world - the ingredients are still the same, but the
models and tools are different
Return on Investment Return on IntelligenceTM
People Process People Process
Virtual Collaboration
ROI networks ROI centric
Information Technology Information Technology
Structured, unstructured, Web 2.0, BI + KM +
network distribution SN, navigator
ROI = Hard benefits/cost ROIintell= Hard + soft benefits/cost
Companies used return on investment to justify systems and process reengineering. It’s time
to leverage Return on IntelligenceTM - expertise and knowledge of employees/customers
4
6. Enterprise business drivers remain the same, but companies
need to leverage them in a new way to accelerate growth and
innovation
Old New Opportunity
Hierarchy of positions Self-organized internal and Systems support finding talent and
People/Users external networks
Improved efficiency Team-based, mobile, skills, information sharing, and
of transactional geographically dispersed collaboration internally and externally
workers networks, and communities across teams and networks of people
Enhance effectiveness of
“knowledge workers”
Process End-to-end Collaborative business Focus on improving innovation,
transactional processes product development, sales, decision
processes support and analytical activities across
non-transactional roles
Information Siloed operational Individualized and role-based Integration of structured and non-
data delivery of data and structured information, data and
unstructured information to content that can be distributed and
networks of people shared among virtual teams internally
and externally
Technology ERP Global IT platform Leverage of /Web 3.0 and social
Internet Social computing, Web3D networking paradigm to create new
Custom applications and collaboration (mashups, ways to deliver shared functions and
rss feeds, iphone, knowledge to virtual teams
networking sites)
5
7. Traditional process improvement methods largely ignore
collaborative business activities within, across and outside the
boundary of business processes and functional departments
Core Business Value Processes
Inter-process communication drivers
Finance enhance performance improvement
Make decisions, share
information and expertise
Analyze financial and operating
Development
Marketing
Customer
Logistics
performance
Product
Sales &
Service
MFG
R&D
Conduct research, innovate and
develop new products
Seek consensus, evaluate
information, brainstorm and
resolve issues
Human Resources
Focus: Repeatability of knowledge
worker thought process vs.
repeatability of action
Information Technology Identify, capture and improve
collaboration points
Inter-process collaboration drivers
6
8. Collaboration among teams of people across the enterprise are
iterative and networked; they overlay the traditional functional
view of the enterprise
End-to-end transaction
processes Iterative and networked collaborative processes
Sales & Service
R&D Customer Financial
Finance Product
Product Channels Decision
Management
Development Mgmt Support
Operations
Team
Management
Collaboration Technology
Human Resources & Operating
and Social Management
Support
Networking
Procurement
7
9. Cross-functional collaboration exists everywhere, opportunities to
leverage collaborative technologies apply across the enterprise
Collaboration and virtualization of information is required to support cross-functional processes and virtual teams.
Engineer- Sales & Employee Legal &
R&D & Prod Dev Customer Financial
ing Marketing & HR Patent
Develop new Manufacturing Sales access to Customers Ability to Finance uses Legal and patent
products, engineering new product and looking for on- maintain skills, information to departments
commercialize must coordinate marketing line information competencies develop revenue work closely
them and sun with production. information to regarding and interests, profiles and with
set old products. sell products to products and allowing others alternatives for development
Product
customers. company in organizations sales and labs and
Require engineering
policies such as to locate talent, operations engineering to
collaboration must coordinate Information
environmental ideas. planning. understand new
between lab, with labs and including
issues. ideas and
marketing and marketing. specifications Establish Analysts do
products for
sales. and intended Customers may communities of monthly
patent
applications want a secure interest. analysis of
applications.
must be readily log-on to track business and
available and orders and financial results. New patents are
accessible to collaborate on Provide info to the IP that are
sales . forecasts as well management to critical to
as new product support decision enterprise future
ideas. making.
Suppliers &
Manufacturing
Partners
Suppliers and partners receive forecast Manufacturing must coordinate forecast
information and purchase orders based on with sales, prepare a multi-level parts and
production plan. Plan changes recipe plan, trigger requisitions and
communicated immediately to avoid over schedule the manufacturing facilities.
supply or shortages. Changes must be communicated.
8
8
10. New business drivers are required to measure performance
improvement in this new environment
Traditional New business
Metrics Metrics
business drivers drivers
R&D Spend R&D as % of rev Faster innovation Time to product
Increased worker Txn/hr Ratio of KW
productivity Increased productivity spend to total
Shortened cycle Time to forecast, %
5 day closing Quality of forecast
times deviation
6 SIGMA Error Rates Talent sourcing Utilization by
Error rates
competency
Improved job Knowledge
Production and error Turnover
effectiveness contribution
Reduced IT costs IT $ as % of revenue IT effectiveness % function costs
as % rev
Metrics focus shifts from process/function to
collaborative, role-based metrics
9
11. The new emerging collaborative model requires new ways of
deploying Information Technology
Knowledge-enabled Workplace
New Collaborative Business Architecture
Financial, Mgt & Operating Decision
HR
RD&D and Product Development
Enterprise Knowledge Navigator
Knowledge & Content Stores
Customer Channels
Sourcing Information
Data Warehouse
Procure-To-Pay
Order-To-Cash
Operations
Support
ERP
Operations
Knowledge
Finance
Sales
Collaborative
Transaction Knowledge work
Functions Transaction Tech Info Info Tech Collaborative
work Processes Processes
Integration of Structured
& Unstructured
Information
10
33. The AKA Group is a pioneering consulting firm with an innovative
approach to enterprise performance improvement
Founded in 2006 by Allan Frank – 1st CTO City of Phila, Pres & Founder
Answerthink/Hackett & KPMG CTO & Exec
Focus on improving Business and IT performance
Specializes in strategic business-technology enablement across
enterprise-wide collaborative processes:
̶ R&D, Innovation and Product Development
̶ Financial, Management and Operating Decision Support
̶ Customer Relationship Management
̶ IT Management
̶ Team Collaboration, Information Sharing and Social Networking
Services span IT/Business Strategy & Architecture through Program
Management
̶ Extremely senior principals
̶ Agile networked “open source” model of complementary teams
Industry specialization includes:
̶ Financial Services
̶ Chemicals, Pharma, Life Sciences, Healthcare
̶ Public Sector
32