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Embracing
Future
Shock
Emiliano Soldi
@AgileTriathlete
https://www.EmilianoSoldi.it
https://www.linkedin.com/in/emilianosoldi/
Italian Agile Days
Politecnico di Milano
November 18th 2023
“Future Shock is the
shattering stress
and disorientation that
we induce in individuals
by subjecting them
to too much change
in too short a time
That dizzying
disorientation brought
on by the premature
arrival of the future”
Alvin Toffler
Tech Acceleration
The fast pace of
technological and social
change overwhelms
people's ability to adapt
Novelty
New technologies,
ideas, and ways of life
proliferate rapidly,
representing unfamiliar
change that is
distressing
Transience
Things do not last in a
world of continual
novelty and flux,
leading to lack of
stability and continuity
for people adjusting
Diversity
Social diversity expands
dramatically with the
multiplicity
of options, ideas,
and lifestyles created by
change
Contradictions
Rapid change presents
conflicting trajectories,
like globalization
vs nationalism
or automation vs
human jobs
Future Shock’s Key Dimensions
Moore’s Law observes
that the number of
transistors in integrated
circuits doubles about
every two years
It reflects progress
in manufacturing and
design, doesn’t represent
a physical law
Semi-conductor industry
use it for long-term
planning and target
setting for research and
development
To some extent,
it’s a self-fulfilling
prophecy
Tech Advancements
are Continuous…
Executing conscious activities
(reading, piano playing) means
our brain utilizes
40-50 bits per second
Senses gather and send to the
brain some 11 million bits per
second from the environment
However, processing mostly
takes place outside direct
conscious control
Practice and habit are key to
train circuits in the brain to
carry out some actions
automatically
…but our brain’s
processing capability
remains stable
Source: Britannica
While Toffler asserted that
the future was coming too
rapidly for us to cope,
Rushkoff asserts that we
have been trapped in the
now without a sense of the
future or the past,
“diminishing anything that
isn’t happening now”
Douglas Rushkoff
Today
[Agile]
Instead of having distinct roles focused on agile
delivery, existing engineering teams and product managers
will share accountability for agile ceremonies, routines, and
practices.
The company plans to eliminate its "Agile" job family and
integrate it into existing engineering and product manager
roles, it said in a statement. The affected employees have been
invited to apply for other roles in the bank.
"The Agile role in our Tech organization was critical to our
earlier transformation phases but as our organization
matured, the natural next step is to integrate agile delivery
processes directly into our core engineering practices“.
https://www.wsj.com/articles/capital-one-job-cuts-
signal-trouble-for-it-labor-market-11674251823
https://www.wsj.com/articles/capital-one-job-cuts-
signal-trouble-for-it-labor-market-11674251823
Breaking News: Is Agile Dead?
https://hub.scr
umalliance.org
/agileskillsinth
enewworldrep
ort
Human skills are increasingly
vital in the new world of work
Agile acumen is seen as a crucial
skill within most roles
Demand for dedicated agile
coaches is decreasing
Organizations want people with
multiple skills, not just one
What about Agile skills today’s demand?
➢ Organizations think they
are Agile
➢ Economic pressure pushes
more on delivery than
innovation
➢ Agile Coach roles are not
seen as doing role
➢ Agile is today seen as a
skill rather than a role
➢ Business Agility skills, not
high-demand now, are
though seen valuable
Key Insights Observations
https://www.cio.com/article/657395/digital-pragmatism-at-volvo-means-more-control-and-less-agile.html
“The increased transparency and how the company worked with the
backlog increased the pace of development, but in return, the lack of
clear frameworks for the agile teams resulted in some of them not
knowing exactly what is expected, and then the pace slowed while
others pulled away in the wrong direction
We haven’t won by reducing governance and control, but by seeing
that it’s important to set up frameworks, with clear principles and
guidelines, so teams know what to do, We see our teams become
autonomous and fast when they know what they can and can’t
decide for themselves.
So now we work a little more traditionally again, and a lot of that
learning comes from new skills from new technology companies that
have grown and scaled with agile development, but which have now
helped us develop a better and more pragmatic model,
We were early into agile and I think we’re early out with a more
balanced approach, and I personally think that’s important
— that we learn from our experience and adapt accordingly”
Breaking News: Is Agile Dead?
I don't care if
"Agile is dead"
or "Agile has won"
“I care only about people enjoying their work and users
having great experiences with products and services.
That means embracing the disruptive nature of AI,
prioritizing experiences over products, and evolving
hierarchies into networks, or else we get very little done.
It's good to care about something.”
Jurgen Appelo
THE FUTURE AHEAD
Rise of temp & flex employment
End of single lifetime employment
Increased remote working
Hyper specialized jobs
Commoditization of Knowledge
Genetic engineering and cloning
Increasing Automation
ad-hocracy Growth
multi-purpose corporates
Blurred national identities
Rising of individuality
Rise of underwater and space colonies
Hydrogen cars as mostly used
Proliferation of nuclear power
Decline of public education
End of modern family structure
Prevalent 3D holographic displays
The decline of cities
Rise of telemedicine
Toffler’s Future Foresights Examples
Source: https://www.bbc.com/news/world-us-canada-36675260
YES NO
…or not yet?
Source: https://re.public.polimi.it/handle/11311/1220928
Futures Thinking
A strategic approach to explore potential future
scenarios and define preferable ones
Aim is to give decision-makers the capacity to
anticipate changes and recognize opportunities
Futures Thinking informs present-day decision
making to proactively shape preferable futures
1. FORGET ABOUT
PREDICTIONS
2. FOCUS
ON SIGNALS
3. LOOK BACK
TO SEE FORWARD
4. UNCOVER
PATTERNS
5. CREATE
A COMMUNITY
Principles
Foresight Framework
Domain of
Reference
Current
Assessment
Scanning Signals,
Issues, Trends,
Projections
Identify Drivers
Develop
Forecasts based
on Indicators
Identify Possible
alternative
Futures
Scenario
Identifying and
Action Planning
Execute Plan
Ability to systematically analyze trends,
uncertainties, and potential disruptions
to make informed decisions about the future
“We need a
multiplicity of
visions,
dreams and
prophecies –
images of
potential
tomorrows“
Alvin Toffler
…and «explore» the future
by using some tools
we already know
“Hope and confidence come from
proper involvement and a willingness
to predict the unpredictable
We will fully engage on this
opportunity to unite around
an inclusive vision, and join hands
in constructing a shared future”
Paulo Caroli and TC Caetano
Prime Directive
https://www.funretrospectives.com/
category/futurespective/
Futurespectives
Futurespectives are used by organizations that
want to proactively shape their future and
anticipate potential challenges and opportunities
Lean Change Management (LCM)
is the Lean-Agile way for exploring
change and future in organizations
It is rooted on Lean Startup
approach and diversify itself from
standard change management
approaches by totally embracing
agile and lean values and principles
A reliable framework for sensing the future…
“Nobody
knows the
future with
certainty. We
can, however,
identify
ongoing
patterns of
change“
Alvin Toffler
FUTURE
FORESIGHTS
…leverage GenAI to project our teams into the future!
The Centaur merges human and AI
strengths in the workplace by clearly
differentiating the tasks between the
two, to enhance decision-making
and workflow efficiency
The Cyborg represents deep human-AI
integration, where users collaborate
directly with AI in a continuous,
interactive workflow, going beyond task
delegation to joint task execution
CYBORG CONCEPT CENTAUR CONCEPT
Source: HBR - Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality
“The great
growling
engine of
change is
technology
Technology
feeds on itself.
Technology
makes more
technology
possible“
Alvin Toffler
Alvin Toffler reminds us: 'In thinking about the future is better to
err on the side of daring than the side of caution’
Think Big: Envision an Amazing & Sustainable Future
Act Small: Make Small Step ahead Every Day
Move Fast: Flex, Adapt and Be Agile
Thank you
Emiliano Soldi
@AgileTriathlete
https://www.EmilianoSoldi.it
https://www.linkedin.com/in/emilianosoldi/

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Embracing Future Shock

  • 2. “Future Shock is the shattering stress and disorientation that we induce in individuals by subjecting them to too much change in too short a time That dizzying disorientation brought on by the premature arrival of the future” Alvin Toffler
  • 3. Tech Acceleration The fast pace of technological and social change overwhelms people's ability to adapt Novelty New technologies, ideas, and ways of life proliferate rapidly, representing unfamiliar change that is distressing Transience Things do not last in a world of continual novelty and flux, leading to lack of stability and continuity for people adjusting Diversity Social diversity expands dramatically with the multiplicity of options, ideas, and lifestyles created by change Contradictions Rapid change presents conflicting trajectories, like globalization vs nationalism or automation vs human jobs Future Shock’s Key Dimensions
  • 4. Moore’s Law observes that the number of transistors in integrated circuits doubles about every two years It reflects progress in manufacturing and design, doesn’t represent a physical law Semi-conductor industry use it for long-term planning and target setting for research and development To some extent, it’s a self-fulfilling prophecy Tech Advancements are Continuous…
  • 5. Executing conscious activities (reading, piano playing) means our brain utilizes 40-50 bits per second Senses gather and send to the brain some 11 million bits per second from the environment However, processing mostly takes place outside direct conscious control Practice and habit are key to train circuits in the brain to carry out some actions automatically …but our brain’s processing capability remains stable Source: Britannica
  • 6. While Toffler asserted that the future was coming too rapidly for us to cope, Rushkoff asserts that we have been trapped in the now without a sense of the future or the past, “diminishing anything that isn’t happening now” Douglas Rushkoff
  • 8. Instead of having distinct roles focused on agile delivery, existing engineering teams and product managers will share accountability for agile ceremonies, routines, and practices. The company plans to eliminate its "Agile" job family and integrate it into existing engineering and product manager roles, it said in a statement. The affected employees have been invited to apply for other roles in the bank. "The Agile role in our Tech organization was critical to our earlier transformation phases but as our organization matured, the natural next step is to integrate agile delivery processes directly into our core engineering practices“. https://www.wsj.com/articles/capital-one-job-cuts- signal-trouble-for-it-labor-market-11674251823 https://www.wsj.com/articles/capital-one-job-cuts- signal-trouble-for-it-labor-market-11674251823 Breaking News: Is Agile Dead?
  • 9. https://hub.scr umalliance.org /agileskillsinth enewworldrep ort Human skills are increasingly vital in the new world of work Agile acumen is seen as a crucial skill within most roles Demand for dedicated agile coaches is decreasing Organizations want people with multiple skills, not just one What about Agile skills today’s demand? ➢ Organizations think they are Agile ➢ Economic pressure pushes more on delivery than innovation ➢ Agile Coach roles are not seen as doing role ➢ Agile is today seen as a skill rather than a role ➢ Business Agility skills, not high-demand now, are though seen valuable Key Insights Observations
  • 10. https://www.cio.com/article/657395/digital-pragmatism-at-volvo-means-more-control-and-less-agile.html “The increased transparency and how the company worked with the backlog increased the pace of development, but in return, the lack of clear frameworks for the agile teams resulted in some of them not knowing exactly what is expected, and then the pace slowed while others pulled away in the wrong direction We haven’t won by reducing governance and control, but by seeing that it’s important to set up frameworks, with clear principles and guidelines, so teams know what to do, We see our teams become autonomous and fast when they know what they can and can’t decide for themselves. So now we work a little more traditionally again, and a lot of that learning comes from new skills from new technology companies that have grown and scaled with agile development, but which have now helped us develop a better and more pragmatic model, We were early into agile and I think we’re early out with a more balanced approach, and I personally think that’s important — that we learn from our experience and adapt accordingly” Breaking News: Is Agile Dead?
  • 11. I don't care if "Agile is dead" or "Agile has won" “I care only about people enjoying their work and users having great experiences with products and services. That means embracing the disruptive nature of AI, prioritizing experiences over products, and evolving hierarchies into networks, or else we get very little done. It's good to care about something.” Jurgen Appelo
  • 13.
  • 14. Rise of temp & flex employment End of single lifetime employment Increased remote working Hyper specialized jobs Commoditization of Knowledge Genetic engineering and cloning Increasing Automation ad-hocracy Growth multi-purpose corporates Blurred national identities Rising of individuality Rise of underwater and space colonies Hydrogen cars as mostly used Proliferation of nuclear power Decline of public education End of modern family structure Prevalent 3D holographic displays The decline of cities Rise of telemedicine Toffler’s Future Foresights Examples Source: https://www.bbc.com/news/world-us-canada-36675260 YES NO …or not yet?
  • 15. Source: https://re.public.polimi.it/handle/11311/1220928 Futures Thinking A strategic approach to explore potential future scenarios and define preferable ones Aim is to give decision-makers the capacity to anticipate changes and recognize opportunities Futures Thinking informs present-day decision making to proactively shape preferable futures 1. FORGET ABOUT PREDICTIONS 2. FOCUS ON SIGNALS 3. LOOK BACK TO SEE FORWARD 4. UNCOVER PATTERNS 5. CREATE A COMMUNITY Principles
  • 16. Foresight Framework Domain of Reference Current Assessment Scanning Signals, Issues, Trends, Projections Identify Drivers Develop Forecasts based on Indicators Identify Possible alternative Futures Scenario Identifying and Action Planning Execute Plan Ability to systematically analyze trends, uncertainties, and potential disruptions to make informed decisions about the future “We need a multiplicity of visions, dreams and prophecies – images of potential tomorrows“ Alvin Toffler
  • 17. …and «explore» the future by using some tools we already know
  • 18. “Hope and confidence come from proper involvement and a willingness to predict the unpredictable We will fully engage on this opportunity to unite around an inclusive vision, and join hands in constructing a shared future” Paulo Caroli and TC Caetano Prime Directive https://www.funretrospectives.com/ category/futurespective/ Futurespectives Futurespectives are used by organizations that want to proactively shape their future and anticipate potential challenges and opportunities
  • 19. Lean Change Management (LCM) is the Lean-Agile way for exploring change and future in organizations It is rooted on Lean Startup approach and diversify itself from standard change management approaches by totally embracing agile and lean values and principles A reliable framework for sensing the future… “Nobody knows the future with certainty. We can, however, identify ongoing patterns of change“ Alvin Toffler FUTURE FORESIGHTS
  • 20. …leverage GenAI to project our teams into the future! The Centaur merges human and AI strengths in the workplace by clearly differentiating the tasks between the two, to enhance decision-making and workflow efficiency The Cyborg represents deep human-AI integration, where users collaborate directly with AI in a continuous, interactive workflow, going beyond task delegation to joint task execution CYBORG CONCEPT CENTAUR CONCEPT Source: HBR - Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality “The great growling engine of change is technology Technology feeds on itself. Technology makes more technology possible“ Alvin Toffler
  • 21. Alvin Toffler reminds us: 'In thinking about the future is better to err on the side of daring than the side of caution’ Think Big: Envision an Amazing & Sustainable Future Act Small: Make Small Step ahead Every Day Move Fast: Flex, Adapt and Be Agile Thank you Emiliano Soldi @AgileTriathlete https://www.EmilianoSoldi.it https://www.linkedin.com/in/emilianosoldi/