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Yesmail’s latest Email Marketing Compass analyzed a range of 
email metrics spanning the past five quarters, identified 
engagement trends that drove customer behavior, and outlined 
strategies to achieve Q4 success. 
PART 1 of 3 
The Mobile Challenge 
Below, we share some revealing 
mobile trends and provide tips 
on optimizing the mobile 
experience. 
On-the-go purchases comprised 
22% of all email-generated 
orders in Q2 2014, a 40% increase 
from Q3 2013 
BUT... 
The average order value (AOV) 
discrepancy between mobile and 
desktop was 3 times larger in Q2 
2014 compared to Q3 2013 
Thanks for 
your order! 
$9 
lower 
22% 
2014 
16% 
Thanks for 
your order! 
$88 $83 
$28 
lower Mobile Order 
AOV 
mobile AOV 
mobile 
2013 
$79 
Q3 2013 
mobile & 
desktop 
$55 
Q2 2014 
mobile & 
desktop 
Value 
Desktop Order 
Value 
Mobile opens account for 65% of all email opens, but mobile clicks 
only account for 35% of all email clicks. 
35% 
All Email Clicks % Mobile 
Clicks 
34% – of all mobile events 
now happen on 
Android devices 
44% – iPhone 
22% – iPad 
All Email Opens 
65% 
% Mobile 
Opens 
Best Practice Tips 
Tackle the mobile challenge by: 
Optimizing customer experience along the 
100% 
50% 
0% 
Employ scalable 
and/or responsive 
design 
mobile path-to-purchase 
CTA Step 1 
Include big 
calls-to-action 
100% 
50% 
0% 
Step 2 
Step 3 
Checkout 
Minimize steps 
to checkout 
Addressing your Android audience:* 
Design for 
images-off setting 
Turn 
Images on? 
Encourage viewing 
emails with 
“images on” 
*By default, Android devices do not download email images. 
To find out how to implement these best practices and learn more 
email metrics, check out the full report at 
Yesmail.com/email-marketing-compass-year-review 
Check back for part two of three: coping with the selective email 
reader.

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Email Strategies to Achieve Q4 Success in 2014

  • 1. Yesmail’s latest Email Marketing Compass analyzed a range of email metrics spanning the past five quarters, identified engagement trends that drove customer behavior, and outlined strategies to achieve Q4 success. PART 1 of 3 The Mobile Challenge Below, we share some revealing mobile trends and provide tips on optimizing the mobile experience. On-the-go purchases comprised 22% of all email-generated orders in Q2 2014, a 40% increase from Q3 2013 BUT... The average order value (AOV) discrepancy between mobile and desktop was 3 times larger in Q2 2014 compared to Q3 2013 Thanks for your order! $9 lower 22% 2014 16% Thanks for your order! $88 $83 $28 lower Mobile Order AOV mobile AOV mobile 2013 $79 Q3 2013 mobile & desktop $55 Q2 2014 mobile & desktop Value Desktop Order Value Mobile opens account for 65% of all email opens, but mobile clicks only account for 35% of all email clicks. 35% All Email Clicks % Mobile Clicks 34% – of all mobile events now happen on Android devices 44% – iPhone 22% – iPad All Email Opens 65% % Mobile Opens Best Practice Tips Tackle the mobile challenge by: Optimizing customer experience along the 100% 50% 0% Employ scalable and/or responsive design mobile path-to-purchase CTA Step 1 Include big calls-to-action 100% 50% 0% Step 2 Step 3 Checkout Minimize steps to checkout Addressing your Android audience:* Design for images-off setting Turn Images on? Encourage viewing emails with “images on” *By default, Android devices do not download email images. To find out how to implement these best practices and learn more email metrics, check out the full report at Yesmail.com/email-marketing-compass-year-review Check back for part two of three: coping with the selective email reader.