ELEC2017 2.4 d. theisens - the application of the continuous improvement maturity model
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The document discusses a Continuous Improvement Maturity Model (CIMM) that assesses organizations on two axes: improving processes and developing people & organization. It describes five levels of process improvement maturity from creating a solid foundation to achieving future-proof processes. Each level focuses on different aspects like standardization, continuous improvement culture, efficiency, capability and reliability. The model also covers developing the organization through a long term orientation, quality management, openness, learning and agility. Balancing improvements across both axes is key to overall maturity.
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ELEC2017 2.4 d. theisens - the application of the continuous improvement maturity model
- 1. Dick Theisens Director | MBB Inspiring People Improving Processes © SymbolBV 2017 2 Determine Improvement Strategy applying CIMMTM assessment 2
- 2. © SymbolBV 2017 3 CONTINUOUS IMPROVEMENT MATURITY MODEL - CIMMTM Improving Processes DevelopingPeople&Organization © SymbolBV 2017 4 Both axis have to be balanced PROCESSORGANIZATION
- 3. © SymbolBV 2017 5 IMPROVING PROCESSES © SymbolBV 2017 6 IMPROVING PROCESSES Improving Processes DevelopingPeople&Organization
- 4. © SymbolBV 2017 7 Level I Solid Foundation Level I Creating a Solid Foundation © SymbolBV 2017 8 LEVEL I – CREATING A SOLID FOUNDATION FOCUS ON STRUCTURE PROFESSIONAL WORK ENVIRONMENT Cleanliness & Safety Discipline STANDARDIZATION Work Instructions QMS (ISO 9001) RELIABLE EQUIPMENT TPM on Tooling & Equipment
- 5. © SymbolBV 2017 9 Level II Creating a Continuous Improvement Culture © SymbolBV 2017 10 LEVEL II – CREATING A CONTINUOUS IMPROVEMENT CULTURE FOCUS ON INSIGHT & IMPROVEMENT CULTURE INSIGHT Visual Management Lean Daily Management FLOW WIP Control Bottleneck Mngt (TOC) CONTINUOUS IMPROVEMENT Kaizen events Go to Gemba
- 6. © SymbolBV 2017 11 Level III Creating Stable & Efficient Processes © SymbolBV 2017 12 LEVEL III – CREATING STABLE & EFFICIENT PROCESSES FOCUS ON EFFICIENCY & STABILITY Push Pull
- 7. © SymbolBV 2017 13 Level IV Creating Capable Processes © SymbolBV 2017 14 LEVEL IV – CREATING CAPABLE PROCESSES FOCUS ON CAPABILITY
- 8. © SymbolBV 2017 15 Level V Creating Future-proof Processes © SymbolBV 2017 16 LEVEL 5 – CREATING FUTURE-PROOF PROCESSES FOCUS ON RELIABILITY & SMART INDUSTRY
- 9. © SymbolBV 2017 17 DEVELOPING PEOPLE & ORGANIZATION © SymbolBV 2017 18 DEVELOP PEOPLE & ORGANIZATION Improving Processes DevelopingPeople&Organization
- 10. © SymbolBV 2017 19 Long term Orientation Vision Strategy Focus © SymbolBV 2017 20 Quality of Management Integrity Stimulate Creativity Deciviness
- 11. © SymbolBV 2017 21 Openness and Action Oriented Openness & Safety Work pleasure Result oriented © SymbolBV 2017 22 Learning Organization ComplementaryWorkforce Competence Development Partnership & Co-creation
- 12. © SymbolBV 2017 23 Organizational Agility Welcome changes Fast decision making Empowerment © SymbolBV 2017 24 CONTINUOUS IMPROVEMENT MATURITY MODEL - CIMMTM Improving Processes DevelopingPeople&Organization A B
- 13. © SymbolBV 2017 25 CONTINUOUS IMPROVEMENT MATURITY MODEL - CIMMTM Avg Avg © SymbolBV 2017 26 Palatijn 14 7521 PN Enschede T: +31 (0)53 20 30 240 F: +31 (0)53 20 30 241 M: info@symbolbv.nl W: www.symbolbv.nl