These are examples of eLearning modules that use simulations and scenarios to train users. The examples include interactive case studies from OXFAM on farmers facing poverty, an Azure interview practice simulation, a crime scene investigation game, a productivity management simulation, and a Motorola sales process training. The examples are meant to inspire how CAB training could develop scenario-based learning.

1. e L e a r n in g e x a m p le s
These are a few of the elearning modules I ran across while I was researching.
They reflect a trend toward simulations and scenario practice. None of the
examples would be exactly right for CAB training, but are intended to help us
imagine how we might develop training of this type.
At the end of each section there is a link to LDTspace, a collaborative
workspace where you can post comments and share any ideas you may have.
Use the left/right arrows on your keyboard to navigate.
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2. OXFAM
The following scenario based training from OXFAM allows the user to select different “clients”
(in this case farmers and merchants who face hunger and poverty). For each client, the user
can view circumstances and select from the choices they face as they try to stay afloat. There
are also opportunities to view supporting information
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3. Oxfam 1
The user selects each client
for a brief overview of the
case study
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4. Oxfam 2
The user then sees an overview of the
client’s circumstances. Green text links to
background information relevant to the
client’s case. Other information, such as
the map, can have its own interactivity.
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5. Oxfam 3
The scenario presents actions the client
might take, and then follows through on
the possible consequences of those
actions. The green links and side bar
continue to present background and
related information.
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6. Oxfam: How we might use it
This training uses a simple branching techniques that we could create in Lectora.
xxx
Share your thoughts on the LDTspace wiki
Look at the full training on OXFAM’s site
NB: Oxfam seems to move this around their site from time to time, so if you get a page not
found error, enter “A Seat at the Table” into their search box.
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7. AZURE
interview practice
This training allows learners to practice interviewing techniques.
The object of the training is to find the right questions to ask, in the right order, in order
to correctly identify the client’s circumstances and needs.
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8. Azure 1
In this elearning, your
goal is to ask the correct
questions in order to
identify the profile, in this
case the type of holidaytraining from OXFAM allows the user to select different “clients” (in this
This scenario based
the caller (Mr Sullivan)
case farmers and merchants who face hunger), to view their circumstances and some of the
wants.
choices they face as they try to stay afloat.
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9. Azure 2
Depending on the
question you chose, you
get guidance in the form of
a tip or acknowledgment,
and a positive or negative
response from from your
client.
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10. Azure 3
Once you have the correct
profile, you select the most
appropriate of several
options, in this case four
possible cruise holidays.
Depending on which you
select, you get feedback
and further guidance.
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11. Azure: How we might use it
This type of training could be developed from the case studies we’re already using.
The options for learners could be xxx
Share your thoughts on the LDTspace wiki
For information about using wikis, go here.
Look at the full training on Suddenly Smart’s site
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12. CRIME SCENE GAME
interview practice
This training allows learners to practice interviewing techniques. This game makes use
of branching to simulate what might happen in an interview. It’s quite plain, but xxx
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13. Crime 1
The left hand pane describes
the situation as the interview
progresses, the right hand pane
gives you options for what you
might say or ask.
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14. Crime 2
You choose a question to begin
the interview, then the left hand
pane changes to show the
interviewee’s response.
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15. Crime 3
You choose a question to ask,
then the left hand pane
changes to show the
interviewees response.
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16. Crime 4
Depending on the question you
choose to ask, the interview
progresses smoothly or breaks
down. The choice “I need to ask you
a few specific questions” brings you
back to the main question list until
the question you ask elicits useful
information. In this case the correct
question was, “What kind of
physique or build did the robber
have?”
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17. √
Crime 5
√
√
The simulation leads you √
through a series of questions
that encourage the client to
analyse their situation more
completely.
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18. Crime 6
Once you think you have
enough information to solve the
crime, you are given choices of
possible suspects. The red link
reveals more information about
each suspect so you can match
what you know to the suspect
vital statistics.
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19. Crime 7
The same game with audio and
slightly horrifying graphics. The
results from testing the two
approaches indicated that the
text version worked better as a
learning exercise, and users
found it annoying to have to
wait for audio to play.
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20. Crime Scene: How we might use it
Xxx
Share your thoughts on the LDTspace wiki
For information about using wikis, go here.
Look at the full training on Horton’s site
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21. MANAGING PRODUCTIVITY
This training allows learners to practice dealing with common HR problems. The goal is to
chose a response to the problem that maximizes the productivity of the whole department.
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22. Productivity 1
The user selects each employee for
a brief overview of the problem
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23. Productivity 2
Clicking on each employee
will provide further
information about their
employment history, and
offer a choice of actions to
take.
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24. Productivity 3
Depending on which actions
you chose to take, you get
positive and/or negative
feedback
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25. Productivity: How we might use it
Xxx
Share your thoughts on the LDTspace wiki
For information about using wikis, go here.
Look at the full training on Allan Interaction’s site
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26. MOTOROLA SALES PROCESS
This training introduces the learner to the six steps of the Motorola Sales Process and the
best practices of each step.
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27. Motorola 1
You first learns the steps
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28. Motorola 2
You then click on a question mark along
the bottom to see a particular practice,
then match that practice with the correct
step. Menu

29. Motorola3
After you match a practice with a step,
you get yes or no feedback.
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30. Motorola4
The Practice Scenario is delivered with audio
and graphics. You evaluate how well the
agent follows the best practices you have just
learned.
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31. Motorola5
After clicking the “sounds good” or
“headed for trouble” button, you get
feedback about whether your choice is
correct, then you select the best
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practice for the situation.

32. Motorola6
Then the scenario replays showing the
agent using best practice. The Test
Scenario works the same way, but
records your score. Menu

33. Motorola : How we might use it
Xxx
Share your thoughts on the LDTspace wiki
For information about using wikis, go here.
Look at the full training on Allan Interaction’s site
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34. MISCELLANEOUS
other samples
Share your thoughts on the LDTspace wiki
For information about using wikis, go here.
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35. Jeopardy
Jn this game modeled after
the TV quiz show “Jeopardy”,
the user clicks each question
and earns points for giving a
correct answer.
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36. Menu
Oxfam
Azure Cruise Selection
Crime Scene Game
Managing Productivity
Motorola Sales Process
Miscellaneous
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