Emily Hill is an experienced analyst and leader in the energy industry with over 12 years of experience managing projects and customer support. She has a proven track record of improving processes and building relationships. Currently she works as a Retail Contract Management Analyst for GDF Suez NA - Think Energy where she is responsible for contract compliance and streamlining enrollment processes. Previously she held roles as a Customer Support Analyst for Reliant/NRG and a Key Segment Analyst. She has a Bachelor's degree in Sustainable Business Management and certifications in Lean Six Sigma and Project Management.