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Efficient Scalable Search in a 
Multi-Tenant Environment 
Harry Hight 
©2014 Bloomberg L.P.
Overview 
• Background 
• Architecture 
• Scale 
• Security 
• Questions
Background 
• Bloomberg Vault – hosted communication archive 
• Explosive 
growth 
of 
enterprise 
data 
communica7ons 
• Compliance 
for 
Regulated 
Industries 
(e.g. 
e-­‐mail, 
chat, 
mobile, 
voice, 
social 
media, 
files) 
• Private 
Cloud 
• E-Discovery - large historical data sets, but small 
query volume 
• Search 
to 
accurately 
and 
7mely 
respond 
to 
li7ga7on 
requests 
• Reconstruct 
communica7ons 
across 
all 
channels 
and 
types 
• Extrac7on 
of 
large 
data 
sets 
from 
special 
storage 
(WORM) 
Query 
User 
Index 
Results 
Extrac7on
Sizing 
• 80 billion documents 
• And 
growing 
• Average document size is 50KB 
• Large 
variance 
-­‐ 
1KB 
to 
hundreds 
of 
MB 
• Hundreds of indexed fields 
• There 
is 
a 
lot 
of 
metadata 
that 
goes 
along 
with 
communica7on 
• <10 searches/second
Overview 
• Background 
• Architecture 
• Scale 
• Security 
• Questions
Architecture 
• Massive scale - shards have to be left 
offline until needed 
• Load only the shards needed to serve 
a search request 
• Searches 
normally 
require 
~30 
shards, 
but 
can 
range 
from 
1 
to 
several 
hundred 
depending 
on 
applica7on 
• Open shards cached in case they are 
needed again 
• Indexing is an external batch process 
Solr 
Solr 
Solr 
Shards 
Solr 
Search 
Manager 
Shard 
Mapping
Overview 
• Background 
• Architecture 
• Scale 
• Security 
• Questions
Incremental Search 
• Calculating the full result set is time 
consuming 
• Query 
cache 
usually 
cold 
due 
to 
unload 
• Shards 
load 
takes 
7me 
• Users want to review a subset before 
exporting 
• Shards and results are date sorted 
• Search shards sequentially, and 
return partial results as available 
• Creates a streaming interface 
Applica7ons 
Solr 
Solr 
Solr 
Shards 
Solr 
Search 
Manager
Pinned Shards 
• Incremental search starts with the most recent data 
• `Pin` shards for most recent data 
• Subset 
of 
shards 
to 
be 
kept 
loaded 
at 
all 
7mes 
• Shards already loaded for the beginning of the stream 
• User doesn’t see the load times for the rest since it happens while they review 
initial results 
• Allows query caches to be more effective 
• User sees results in seconds rather than minutes
Overview 
• Background 
• Architecture 
• Scale 
• Security 
• Questions
Security 
• What if each user has a different view 
of a document? 
• User 
1 
has 
permission 
to 
view 
the 
red 
• User 
2 
has 
permission 
to 
view 
green 
• User 
3 
has 
permission 
to 
view 
everything 
Lorem 
ipsum 
dolor 
sit 
amet, 
consectetur 
adipiscing 
elit, 
sed 
do 
eiusmod 
tempor 
incididunt 
ut 
labore 
et 
dolore 
magna 
aliqua. 
Ut 
enim 
ad 
minim 
veniam, 
quis 
nostrud 
exercita7on 
ullamco 
laboris 
nisi 
ut 
aliquip 
ex 
ea 
commodo 
consequat. 
Duis 
aute 
irure 
dolor 
in 
reprehenderit 
in 
voluptate 
velit 
esse 
cillum 
dolore 
eu 
fugiat 
nulla 
pariatur. 
Excepteur 
sint 
occaecat 
cupidatat 
non 
proident, 
sunt 
in 
culpa 
qui 
officia 
deserunt 
mollit 
anim 
id 
est 
laborum
Security 
• Post process each document 
• Ends 
up 
being 
horribly 
slow 
• Ties 
applica7on 
logic 
to 
backend 
• Generate a unique document for each view 
• 1000s 
of 
unique 
views 
makes 
for 
an 
unmanageable 
index 
• Trillions 
of 
documents 
is 
a 
whole 
different 
problem! 
• Dynamic fields 
• text_view1:value1, 
text_view2:value2, 
text_view3:”value1 
value2” 
• Solr 
doesn’t 
have 
a 
max 
number 
of 
fields, 
but 
string 
interning 
becomes 
an 
issue 
• Mangle field values 
• text:”view1_value1 
view2_value2 
view3_value1 
view3_value2” 
• Works 
pre^y 
well
Questions 
?

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Efficient Scalable Search in a Multi-Tenant Environment: Presented by Harry Hight, Bloomberg L.P.

  • 1.
  • 2. Efficient Scalable Search in a Multi-Tenant Environment Harry Hight ©2014 Bloomberg L.P.
  • 3. Overview • Background • Architecture • Scale • Security • Questions
  • 4. Background • Bloomberg Vault – hosted communication archive • Explosive growth of enterprise data communica7ons • Compliance for Regulated Industries (e.g. e-­‐mail, chat, mobile, voice, social media, files) • Private Cloud • E-Discovery - large historical data sets, but small query volume • Search to accurately and 7mely respond to li7ga7on requests • Reconstruct communica7ons across all channels and types • Extrac7on of large data sets from special storage (WORM) Query User Index Results Extrac7on
  • 5. Sizing • 80 billion documents • And growing • Average document size is 50KB • Large variance -­‐ 1KB to hundreds of MB • Hundreds of indexed fields • There is a lot of metadata that goes along with communica7on • <10 searches/second
  • 6. Overview • Background • Architecture • Scale • Security • Questions
  • 7. Architecture • Massive scale - shards have to be left offline until needed • Load only the shards needed to serve a search request • Searches normally require ~30 shards, but can range from 1 to several hundred depending on applica7on • Open shards cached in case they are needed again • Indexing is an external batch process Solr Solr Solr Shards Solr Search Manager Shard Mapping
  • 8. Overview • Background • Architecture • Scale • Security • Questions
  • 9. Incremental Search • Calculating the full result set is time consuming • Query cache usually cold due to unload • Shards load takes 7me • Users want to review a subset before exporting • Shards and results are date sorted • Search shards sequentially, and return partial results as available • Creates a streaming interface Applica7ons Solr Solr Solr Shards Solr Search Manager
  • 10. Pinned Shards • Incremental search starts with the most recent data • `Pin` shards for most recent data • Subset of shards to be kept loaded at all 7mes • Shards already loaded for the beginning of the stream • User doesn’t see the load times for the rest since it happens while they review initial results • Allows query caches to be more effective • User sees results in seconds rather than minutes
  • 11. Overview • Background • Architecture • Scale • Security • Questions
  • 12. Security • What if each user has a different view of a document? • User 1 has permission to view the red • User 2 has permission to view green • User 3 has permission to view everything Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercita7on ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum
  • 13. Security • Post process each document • Ends up being horribly slow • Ties applica7on logic to backend • Generate a unique document for each view • 1000s of unique views makes for an unmanageable index • Trillions of documents is a whole different problem! • Dynamic fields • text_view1:value1, text_view2:value2, text_view3:”value1 value2” • Solr doesn’t have a max number of fields, but string interning becomes an issue • Mangle field values • text:”view1_value1 view2_value2 view3_value1 view3_value2” • Works pre^y well