Rick Craig and Robert Moore of AKIMA Facilities Management, LLC, a solution provider at the marcus evans University CXO Summit 2013, on why outsourcing may be the best solution for efficient university infrastructure maintenance and repair work. Interview with: Rick Craig, President, & Robert Moore, Senior Director of Operations, AKIMA Facilities Management, LLC

1. Efficient Infrastructure Maintenance at Universities
What opportunities could In all we bring a comprehensive solution
universities take better advantage based on tested and proven processes
of today? that maximize the return on every
operational dollar expended. We partner
Rick Craig: Universities are overlooking with our customers to not just meet
the opportunity to outsource and shift budget expectations, but to also use a
the responsibility for infrastructure continuous improvement philosophy and
maintenance to a highly qualified culture to drive costs down.
contractor, which would allow them to
focus on their primary mission of
education while reducing operational
costs.
What impact could this have on the
efficient running of a university? We partner
Rick Craig: In the last 15 years,
endowments and state funding levels
with our
have been trending downward, leaving
less money to address the operational customers
challenges. Unforeseen maintenance
breakdowns or catastrophic failures are
very costly and frequently result in
to not just
negative impacts on the primary
mission of education. Smart application meet budget
of industry standards and best practices
I nterview with: Ri ck Craig,
President, & Robert Moore, Senior
for preventive maintenance and
predictability programs greatly reduce
expectations,
Director of Operations, AKIMA
Facilities Management, LLC
the number of incidents and their
magnitude. but to
Universities today are faced with the
How is your approach unique? also use a
rising costs of infrastructure
maintenance, the tightening operational
Robert Moore: We encourage
institutions to outsource facilities continuous
budgets and reduced grants and maintenance by offering: (1) state-of-
endowments. They need a more cost
effective way of doing business.
the-art maintenance management
programs to efficiently manage work
improvement
The outsourcing of maintenance
management allows these institutions to
orders and develop reports to identify
problems and trends; (2) quality control philosophy
stay more directly focused on the programs that incorporate customer
primary mission of education, according
to Rick Craig, President, and Robert
surveys and customer feedback; (3) a
Safety First work environment that
and culture
Moore, Senior Director of Operations,
AKIMA Facilities Management, LLC.
exceeds OSHA standards; (4) innovative
programs to manage and maintain to drive
assets; (5) a trained and fully certified
From a solution provider company
attending the upcoming marcus evans
workforce; (6) hiring of 90-95 per cent
of the current workforce; (7) diversity
costs down
University CXO Summit 2013, in as a minority business enterprise while
Atlanta, Georgia, February 11-12, Craig providing tax advantages; (8)
and Moore talk about the opportunities establishing a formal partnership with
that universities are overlooking for t h e u n i ve r s i ty ; (9 ) co m p e t i t iv e
maintaining infrastructure and purchasing procedures to ensure the
managing assets more efficiently. best prices.

2. About the University CXO Summit 2013
marcus evans Summits deliver
peer-to-peer information on
This unique forum will take place at the Ritz Carlton, Buckhead, Atlanta, Georgia,
strategic matters, professional
February 11-12, 2013. Offering much more than any conference, seminar or trade
trends and breakthrough
show, this exclusive meeting will bring together esteemed industry thought leaders
innovations.
and solution providers to a highly focused and interactive networking event.
www.universitycxosummit.com
Contact
Please note that the Summit is a
Sarin Kouyoumdjian-Gurunlian, Press Manager, marcus evans, Summits
closed business event and the
Division
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limited.
Tel: + 357 22 849 313
Email: press@marcusevanscy.com
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About AKIMA Facilities Management, LLC
Akima Facilities Management, LLC specializes in delivering exemplary integrated facility and installation infrastructure support
across broad service platforms. Through a comprehensive understanding of facility and infrastructure support, AFM offers cost-
effective project execution to satisfy diverse customer requirements. We understand the value of providing excellent customer
service and proactively supporting our customers. This translates to excellence in the leadership and management of technically
skilled personnel in safety-driven environments.
www.akimafacmgmt.com
About marcus evans Summits
marcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discuss
strategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity to
individually tailor their schedules of keynote presentations, think tanks, seminars and one-on-one business meetings.
For more information, please visit: www.marcusevans.com
To view the web version of this interview, please click here: www.universitycxosummit.com/RickCraigRobertMoore