Communication is the process of transferring
information from one source to another to
create shared understanding.
communication by presenting information through Visual form.
Uses text, Images, Graphs, Video, Animations.
Media
Message
Sender Encoding
ResponseFeedback
Noise
Decoding Receiver
Elements in the Communication Process
Factors compared Pharmaceuticals Consumer
Consumer is
decision maker
Not True True
Brand loyalty Higher Lower
Importance of
ethics
Higher Lower
Degree of govt.
regulation
Higher Lower
Price sensitivity Lower Higher
How is pharmaceutical market different?
( Marketing Communication matrix)
Promotional objectives
• To support sales increases
• To encourage trial
• To create awareness
• To inform about a feature or benefit
• To remind
• To reassure
• To create an image
• To modify attitudes
Define your product's USP
Evaluate company strategy
Create Unique
selling proposition
Fit with company's
overall strategy
• Against (Vs a competitor brand)
• Niche (a sub-division of a category)
• New (breakthrough product)
• Traditional
Positioning of product can be
Diversification
Market
Penetration
Market Development
Product Development
Existing Markets New Markets
ExistingProductsNewProducts
Ansoff’s Matrix (Product/Market Matrix)
Segmentation of the market
By Buyer By Product
By Formulation By Patient Diagnosis
• Advertising
• Sales promotion
• PR and Publicity
• Personal selling
• Direct marketing
Choice of promotional strategy depends on-
Objectives
Stage of life cycle
Market segmentProduct Type
Competitive activity
Channels of distribution
Choice of Marketing mix
Which Media should I choose
• Marketing objectives
• Definition of problem e.g falling awareness
• Evaluation of different tools
• choice of optimum mix of promotional
methods
• Integration into overall marketing
communication programme
Depends on-
Designed to make all aspects of marketing
communication such as advertising, sales
promotion, public relations, and direct
marketing work together as a unified force,
rather than permitting each to work in isolation.
Importance of Integrated marketing communication
Effective Medical communication
• # Focus on the Receiver
• # Focus on the Proposition
• # Dramatize the Proposition
"Break the boredom barrier!"
• Message complexity
• Message overload
Written by-
Dr. Neelesh Bhandari
MD (Path), PGP Human Rights
Advisor (Medical Communications)
Mark IV Medical Communications.
http://tinyurl.com/drneelesh
INDIA
20, Bharathi Park, 8th Cross
Sai Baba Mission Post
Coimbatore 641011
Tamil Nadu, India
www.markivmedical.com
Telephone: +91 422 4385520
Fax: +91 422 2430963
Email: info@markivmedical.com
UNITED STATES
225, West 36 Street Suite 800,
New York
NY 10018
Telephone: +1 646 383 1570
Fax: +1 646 519 2757
Email: us@markivmedical.com
GERMANY
Representative German Office
Friedrichstrasse 11-13
42781 Haan - GERMANY
Telephone: (+492129) 94 05-23
Fax: (+492129) 94 05-20
Email: olaf@markivmedical.de
www.markivmedical.de
UNITED KINGDOM
2nd Floor,145-157
St. John Street,
London EC1V 4PY
Telephone: +44 020 3239
Email: uk@markivmedical.com

Medical Communication best practices

  • 2.
    Communication is theprocess of transferring information from one source to another to create shared understanding.
  • 3.
    communication by presentinginformation through Visual form. Uses text, Images, Graphs, Video, Animations.
  • 4.
  • 5.
    Factors compared PharmaceuticalsConsumer Consumer is decision maker Not True True Brand loyalty Higher Lower Importance of ethics Higher Lower Degree of govt. regulation Higher Lower Price sensitivity Lower Higher How is pharmaceutical market different?
  • 7.
  • 8.
    Promotional objectives • Tosupport sales increases • To encourage trial • To create awareness • To inform about a feature or benefit • To remind • To reassure • To create an image • To modify attitudes
  • 9.
    Define your product'sUSP Evaluate company strategy
  • 10.
    Create Unique selling proposition Fitwith company's overall strategy
  • 11.
    • Against (Vsa competitor brand) • Niche (a sub-division of a category) • New (breakthrough product) • Traditional Positioning of product can be
  • 12.
    Diversification Market Penetration Market Development Product Development ExistingMarkets New Markets ExistingProductsNewProducts Ansoff’s Matrix (Product/Market Matrix)
  • 13.
    Segmentation of themarket By Buyer By Product By Formulation By Patient Diagnosis
  • 14.
    • Advertising • Salespromotion • PR and Publicity • Personal selling • Direct marketing
  • 15.
    Choice of promotionalstrategy depends on- Objectives Stage of life cycle Market segmentProduct Type Competitive activity Channels of distribution
  • 16.
    Choice of Marketingmix Which Media should I choose • Marketing objectives • Definition of problem e.g falling awareness • Evaluation of different tools • choice of optimum mix of promotional methods • Integration into overall marketing communication programme Depends on-
  • 17.
    Designed to makeall aspects of marketing communication such as advertising, sales promotion, public relations, and direct marketing work together as a unified force, rather than permitting each to work in isolation. Importance of Integrated marketing communication
  • 18.
    Effective Medical communication •# Focus on the Receiver • # Focus on the Proposition • # Dramatize the Proposition "Break the boredom barrier!"
  • 19.
  • 20.
    Written by- Dr. NeeleshBhandari MD (Path), PGP Human Rights Advisor (Medical Communications) Mark IV Medical Communications. http://tinyurl.com/drneelesh
  • 22.
    INDIA 20, Bharathi Park,8th Cross Sai Baba Mission Post Coimbatore 641011 Tamil Nadu, India www.markivmedical.com Telephone: +91 422 4385520 Fax: +91 422 2430963 Email: info@markivmedical.com UNITED STATES 225, West 36 Street Suite 800, New York NY 10018 Telephone: +1 646 383 1570 Fax: +1 646 519 2757 Email: us@markivmedical.com GERMANY Representative German Office Friedrichstrasse 11-13 42781 Haan - GERMANY Telephone: (+492129) 94 05-23 Fax: (+492129) 94 05-20 Email: olaf@markivmedical.de www.markivmedical.de UNITED KINGDOM 2nd Floor,145-157 St. John Street, London EC1V 4PY Telephone: +44 020 3239 Email: uk@markivmedical.com