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Presented at PodcampAZ
University of Advancing Technology
                   November 2011
WAIT!!!!!!
What do you know about education and
 outreach?




What do you want to know about education
 and outreach?
What is
Education and
Outreach?
Communications that
 relate to the partners
 inside your business
 process

       Customers
       Employees
        Vendors




Education
www.rainmakerlawyer.com
Communications that       Outside the business
 relate to the partners    process but with which
 inside your business      you believe it is
 process                   important to
                           communicate
       Customers
                             Allied Industries
       Employees
                               Policy Makers
        Vendors
                            Potential Advocates




Education                 Outreach
Bonin Bough – Pepsi Co
The value that a company creates should be
 measured not just in terms of short-term
 profits or paychecks but also in terms of
 how it sustains the conditions that allow it to
 flourish over time. These corporate leaders
 deliver more than just financial returns; they
 also build enduring institutions.
Value Added
•Companies that use                                •Purified sulfuric acid
 sulfuric acid end up                               and resold it. As they
                        •Took back the spent
 with hazardous waste                               prefected the process
                         sulfuric acid from
                                                    it became cheaper
                         customers as a way to
                                                    than manufacture.
                         differentiate itself in
                         the market.
       Polluting the                                      Reduced Ops
       Environment                                          Expenses
Gift Economy


Sustainable Business


Enduring Institution
   1. Positioning – stand out from your competition.
                                  Benefit: Differentiation

   2. Loyalty – enhances the customer experience
    resulting in increased loyalty and ultimately
    patronage as a form of repayment.
                                  Benefit: Retention

   3. Reciprocity – to create goodwill (inequality). That
    inequality is repaid by positive word of mouth or
    word of mouse.
                                  Benefit: Referrals
THE GIFT
ECONOMY


REPUTATION
    IS
 CURRENCY
…we use the tools of the new
millennium to market, promote, and
produce the mythologies of a new
generation.
…we use the tools of the new
millennium
to market, promote, and
produce the mythologies
of a new generation.
Economic Development – Active in policy
 development and advocacy for business
 in general and the entertainment
 industry in particular in AZ

Workforce Development – Create a
 creative and educated workforce skilled
 in cutting edge technologies

Audience Development – Educating today
 and tomorrow’s audience to be media
 literate critical consumers
Education                  Outreach
Communications that        Outside the business
 relate to the              process but with
 partners inside            which you believe it
 your business              is important to
 process                    communicate

   I Gotta do What?!!!!      SER Nonprofit
    Book and                   Incubator
                              Pop Goes the
    Workshops
                               Classroom
   Myndsparc Acting
                              Arizona
    for Television and
                               Commission on the
    Stage Community
                               Arts
    Ed Classes
Social Media      Common         General Uses       Education and
                    Brands                           Outreach Uses
Social          Facebook          Connect with       Fan Pages
                                  Friends and        Personal Accounts
Networking      Linked In                            Tweetchat
                Google Plus       Business
Sites                             Colleagues
                Twitter

Blogging        Livejournal       Inform debates     Pop Goes the
                                                     Classroom Blog
                Wordpress
                Blogger           Provide insight
                                                     USAToday Education
                Etribes           Lend credibility
                                                     Teacher’s Blog

                                                     President’s Blog/Vlog

Video and       Youtube           Brand Awareness    Youtube channel
                Vimeo             Sticky Content
Audio                             Establish          Vimeo
Streaming       Metacafe
                                  Expertise
                Blog Talk Radio   Build following
                itunes

Other           Tumblr            Specific to the    Production AZ Daily
                                  form of media      Kindle subscription
                Pinterest                            for blogs
                Paper.li                             Pinterest graphic
                Foursquare                           organizer
•Founded in 2010
•Arizona Based Business
•Flip US properties to Canadian Buyers
•They recently began to offer financing to
specific types of Canadian Investors.
Education                      Outreach

   Which Stakeholders           Which stakeholders
    should receive content        should receive content
    that is educational in        that is informational in
    nature?                       nature?

   What type of education       What type of
    would you provide to          information would you
    this market?                  provide to this market?

                                 How can social media
   How can social media          be harnessed to
    be harnessed to               effectively engage this
    effectively engage this       group?
    group?
Roddenberry Family of Businesses

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Effective education and outreach initiatives using social media

  • 1. Presented at PodcampAZ University of Advancing Technology November 2011
  • 2.
  • 3.
  • 5.
  • 6. What do you know about education and outreach? What do you want to know about education and outreach?
  • 8. Communications that relate to the partners inside your business process Customers Employees Vendors Education
  • 10. Communications that Outside the business relate to the partners process but with which inside your business you believe it is process important to communicate Customers Allied Industries Employees Policy Makers Vendors Potential Advocates Education Outreach
  • 11. Bonin Bough – Pepsi Co
  • 12. The value that a company creates should be measured not just in terms of short-term profits or paychecks but also in terms of how it sustains the conditions that allow it to flourish over time. These corporate leaders deliver more than just financial returns; they also build enduring institutions.
  • 13. Value Added •Companies that use •Purified sulfuric acid sulfuric acid end up and resold it. As they •Took back the spent with hazardous waste prefected the process sulfuric acid from it became cheaper customers as a way to than manufacture. differentiate itself in the market. Polluting the Reduced Ops Environment Expenses
  • 15. 1. Positioning – stand out from your competition. Benefit: Differentiation  2. Loyalty – enhances the customer experience resulting in increased loyalty and ultimately patronage as a form of repayment. Benefit: Retention  3. Reciprocity – to create goodwill (inequality). That inequality is repaid by positive word of mouth or word of mouse. Benefit: Referrals
  • 17.
  • 18. …we use the tools of the new millennium to market, promote, and produce the mythologies of a new generation.
  • 19. …we use the tools of the new millennium to market, promote, and produce the mythologies of a new generation.
  • 20. Economic Development – Active in policy development and advocacy for business in general and the entertainment industry in particular in AZ Workforce Development – Create a creative and educated workforce skilled in cutting edge technologies Audience Development – Educating today and tomorrow’s audience to be media literate critical consumers
  • 21. Education Outreach Communications that Outside the business relate to the process but with partners inside which you believe it your business is important to process communicate  I Gotta do What?!!!!  SER Nonprofit Book and Incubator  Pop Goes the Workshops Classroom  Myndsparc Acting  Arizona for Television and Commission on the Stage Community Arts Ed Classes
  • 22. Social Media Common General Uses Education and Brands Outreach Uses Social Facebook Connect with Fan Pages Friends and Personal Accounts Networking Linked In Tweetchat Google Plus Business Sites Colleagues Twitter Blogging Livejournal Inform debates Pop Goes the Classroom Blog Wordpress Blogger Provide insight USAToday Education Etribes Lend credibility Teacher’s Blog President’s Blog/Vlog Video and Youtube Brand Awareness Youtube channel Vimeo Sticky Content Audio Establish Vimeo Streaming Metacafe Expertise Blog Talk Radio Build following itunes Other Tumblr Specific to the Production AZ Daily form of media Kindle subscription Pinterest for blogs Paper.li Pinterest graphic Foursquare organizer
  • 23.
  • 24. •Founded in 2010 •Arizona Based Business •Flip US properties to Canadian Buyers •They recently began to offer financing to specific types of Canadian Investors.
  • 25.
  • 26.
  • 27. Education Outreach  Which Stakeholders  Which stakeholders should receive content should receive content that is educational in that is informational in nature? nature?  What type of education  What type of would you provide to information would you this market? provide to this market?  How can social media  How can social media be harnessed to be harnessed to effectively engage this effectively engage this group? group?
  • 28. Roddenberry Family of Businesses

Editor's Notes

  1. It’s targeted content marketing designed to education and inform constituencies
  2. Companies that use sulfuric acid end up with a hazardous waste. Instead of distancing itself from the hazardous waste generated by its customers, DuPont saw this problem as an opportunity to differentiate its offering in one of the most basic of commodities. The company took back the spent sulfuric acid, purified it, and resold it. This was good business because once DuPont got good at it, recycling turned out to be cheaper than creating from scratch. It also gained the company market share and margins in what had become to others a low-profit, uninteresting commodity. In this case, DuPont does well by doing good, thus winning both the exchange and gift paradigms.
  3. DuPont learned that sustainable business sometimes happens when you offer something for nothing.
  4. Why? Because it is
  5. If we are using the tools of the new millenium we need a workforce that is trained in cutting edge technologies. If the company wants to stay in Arizona we have to be involved in growing the industry. This means policy, advocacy, education the whole package.This is about not only fostering a competent workforce but one that is creative enough to invent new mythologies. If we are developing these products we need an audience in the new generation so part of what we should be doing is audience development.