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Effective Communication Skills- LSRW.pdf
- 1. Listening The active processof receiving, constructing meaning, and responding to spoken or non-verbal messages. Types Active Listening Passive Listening Intensive Listening Casual Listening Selective Listening Barriers Physical Barriers Noise (Back-ground noise, Distractions) Hearing impairments Physical distance Poor audio quality (In virtual Communication) Psychological barriers Prejudices and biases Stress and anxiety Lack of intrest or motivation Emotional state (anger, sadness, excitement) Physiological Barriers Patigue or tiredness Illness or discomfort Hunger or thirst Language Barriers Use of unfamiliar words or jargon Different accents or speech rates Misinterpretation of meaning Attitudinal Barriers Assuming you already know the information Selective Listening Closed- Mindedness Environmental Barriers Poor seating arrangements Uncomfortable temperature Overcrowded or chaotic space Cultural barriers Different communication styles Misunderstanding cultural references Variations in non-verbal cues Reading Reading is the process of decoding written symbols to derive meaning, involving comprehension, interpretation, and analysis of text. It can be silent or aloud, depending on the purpose. Types Based of Speed & Purpose Skimming Quick overview to get the main idea Scanning Searching for specific information Extensive Reading reading for pleasure and general understanding Intensive Reading Detailed reading for deep understanding Based of Approach Critical reading analysing and questioning the content Active Reading Engaging with the text through notes and discussion Passive reading Reading without much engagement Barriers Physical Barriers Poor lighting or small font size Noisy environment Eye strain or poor vision Psychological Barriers Lack of interest or motivation Distractions and wandering thoughts Stress and anxiety Linguistics barriers Difficult vocabulary or jargon Unfamiliar language or Dialect Complex Sentence structures Cognitive barriers Poor comprehension skills Slow reading speed Difficult retaining information Speaking Effective speaking is the ability to convey ideas clearly, confidently, and engagingly to an audience. Types Informative To educate or inform the audience Persuasive To convince or influence the audience’s beliefs, attitudes, or behaviors Entertaining To amuse or entertain the audience Motivational To inspire or motivate the audience Public The art of delivering impactful messages to an audience Conversation Two-way communication between individuals for sharing ideas, thoughts, or feelings. Barriers Physical Psychological Language Cultural Emotional Ways to improve Practice regularly Imrpove boy language Enhace articulation Develop confidence Use Visual Aids Organise your ideas Improve listening skills Writing The process of expressing thoughts, ideas, and information through written symbols in a structured and meaningful way. Types Expository Exapling facts or ideas Descriptive Paints a picture with words Narrative Tells a Story Persuasive Convices the reader of a viewpoint Technical Focuses on professional or instructional content Creative Includes imaginative works like poems and fiction Barriers Lack of clarity Grammar and Syntax errors Writer’s Block Limited Vocabulary Fear of Judgement Poor Organisation Ways to Improve Practice Regularly Expand Vocabulary Seek Feedback Use tools Plan before writing Read More Effective Skills Prepared by - Jheel Barad