This document discusses effective candidate management. It emphasizes the importance of soft skills like actively listening to candidates, understanding their motivations, and building meaningful relationships. It also stresses managing expectations, maintaining control through agreements, and identifying potential issues that could affect a job offer. The training program teaches consultants how to communicate effectively, ask the right questions, handle objections, and limit issues during the job offer process to improve candidate placement.

1. EFFECTIVE CANDIDATE MANAGEMENT
MAINTAINING CONTROL
The best active and passive candidates always have multiple opportunities. As a result they need more
convincing that the job you're offering is better than the other opportunities they're considering.
The skills involved in effective candidate management go far beyond procedures, processes, compliance and
database integrity.
The key to placing star candidates is by:
• Asking the right questions and actively listening to the answers!
• Truly understanding the candidates motivation factors
• Building ‘meaningful’ relationships
• Managing unrealistic expectations
• Maintaining candidate control through up front agreements
• Identifying ‘danger signs’ that may affect a job offer
• Negotiating the best possible outcome with honesty and integrity
WHERE BUSINESS AND TRAINING COME TOGETHER
FUSION APPROACH
Is simply to work in
synergy not only with
our clients and the
needs of their business
but also with our
delegates, to ensure
they are given the tools
to achieve success.
Tel: 07 3273 2642
www.fusiontraining.com.au

2. EFFECTIVE CANDIDATE MANAGEMENT
COURSE OVERVIEW
Understand the ‘soft skills’ involved
There are many, many possibilities and reasons why a candidate may not work with you or accept a role that
has been offered to them, and unfortunately this can often occur after a great deal of time has been invested in
the process.
In this program the delegate will learn some of the most important ‘soft skills’ that are required for a
robust, effective candidate management process.
TRAINING OUTCOMES
• Understand the importance of an outstanding candidate management process
• Be aware of the seven job hunter segments in the Australian workforce
• Understand what candidates need and expect from professional recruiters
• Identify the characteristics of a viable candidate
• Knowledge of the principles of effective communication and how to build credibility and trust quickly
• Understand how to ‘actively listen’
• Know how to ask the best variety of questions to uncover the candidates drivers, needs and job
motivators; and protect themselves from counter offers
• Learn how to handle common candidate objections to advance the placement process
• Understand the intricacies of managing a job offer and limiting common issues
SUITABLE FOR
Consultants or as a refresher for Senior Consultants and Managers
BOOK A FREE CONSULTATION TODAY
Talk to a member of the Fusion Training team today and discuss how we can
assist you with your organisational development needs.
Phone: 07 3273 2642
Mobile: 0449 593 933
Email: info@fusiontraining.com.au
Website:www.fusiontraining.com.au