This document contains a resume for RAM seeking a networking position. RAM has over 4 years of experience in networking including skills with Cisco and Juniper routers, switches, MPLS, VPNs, and troubleshooting. Recent work experience includes positions at IN-SOFTSOLUTIONS and Emerio SDN BHD providing networking support, operations, and maintenance. RAM's objective is to utilize skills in troubleshooting, fault management, and configuration at an innovative company with opportunities for professional and personal growth.

1. RAM
Contact:+60183863696 Email:rk.techy9@gmail.com
OBJECTIVE:
To secure a position where my existing skills in the areas of Troubleshooting , Fault
management and configuration can be utilized by a progressive and innovative company and
where I can get opportunities to take responsibility of work & exposure to enhance my
knowledge along with Professional & Personal growth.
SUMMARY OF SKILLS
• Competent professional qualified with MECS (Computer Applications) from Andhra
University backed by CCNA Certified and having overall 4+ years of experience.
• Functional expertise in Network technology, provisioning of WAN and MP-BGP Network,
networking hardware and software, troubleshooting, client interfacing and customer service
and support , Fault Management, Service Assurance.
• Proficient in Installation, Configuration, management & trouble shooting of varies network
Circuits like Leased line, ip-vpn, internet access with exposure across Cisco router &
switches, Juniper router & protocols, Nortel Routers, Transmission Equipments, Data
communication tools , IGP/EGP Routing, LAN /WAN services and tools.
• Technically astute with the ability to independently and successfully spearhead assigned
tasks with technical sophistication and finesse in addition to awareness of latest trends and
technological advancements in the industry.
• Self motivated and goal-oriented individual with good communication/interpersonal skills,
resourcefulness, commitment, creativity and optimism.
Skill set
Networking Cisco router(C-7000 series) /switches (Cisco 3550, 3400, 3750), Juniper
router M (20,40E,120,160)& protocols, T series (T320) routers, L2/L3 VPN,
EPG /IGP routing, IP, MPLS, Metro Ethernet, HSRP,VRRP, Optical Fiber
Communication
Transport
equipments
Nortel series, Fibcom Multiplexers.
WAN Technology ISDN, Frame-relay, HDLC, PPP, NAT, PAT,SDH.
LAN Technology Ethernet, VLANs, VTP, STP, RSTP, Trunks 802.1Q,Ether Channel
Tools X-Browser, Clarity OSS, Net manager , Radview, Putty,

2. CERTIFICATION:
CISCO CERTIFIED NETWORK ASSOCIATE (CCNA)
WORK EXEPIRIENCE :- 4+ years
 KAKTUS INFO SOLUTIONS India (2010-MAY 5TH -2012 SEPTEMBER)
 EMERIO Sdn Bhd (September 2012-November 2014)
 IN-SOFTSOLUTIONS Sdn Bhd – May18th 2015 - Present
PROFFESIONAL EXEPIRIENCE DETAILS.
IN-SOFTSOLUTIONS Sdn Bhd (May 2015- Present)
 Providing Support for entire Network as Network Admin.
 Member of 24*7 support
 Adhering ITIL Process.
 Configuring Cisco Routers (1841,2811,2600) for locations, troubleshooting and
configuration of 2 Mbps WAN links.
 Providing different configuration details of Cisco Routers and Switches.
 Configuring and maintenance networking (LAN, WAN & VLAN’s) copper cabling
installing including patch and crossover cables, as well as crimp down RJ 45
connectors with Cat5 cable
 Supports IPVPN, Leased Lines and GeVLAN and performs network.
 Responsible for handling Leased line links like Internet, MPLS Links to Corporate
customers on protocols like OSPF, EIGRP and BGP.
 Maintenance and troubleshoot of LAN & WAN
 Close coordination with carriers around the globe and evaluate the scope for
timely escalation and ensure that customer problems are addressed as per the
priority.
 Analysis of repeated faults occurring in network and recommending permanent
solutions. Analyze the application trafficand determine the impact to production
links.
 Actively Participating in change Management.
 Troubleshoot network outages with carriers around the globe.

3.  Having good communication skills as verbally and written.
 Dynamic, outgoing, self motivated person and Quick learning capabilities
Emerio SDN BHD Malaysia
Designation:- Global NOC Engineer (September 2012-November 2014)
Job profile:-
 Focus on the operation and maintenance of L2 (ATM, IP-VPN,IP SEC, Frame relay)
circuits.
 Providing 24/7 remote technical support on real time products & resolve network
related issues through troubleshooting MPLS & BGP links when escalated by customer
interfacing unit.
 Issue resolution of Arcstar IP/Data network around the globe (Proactive/ Reactive)
 Troubleshoot network outages with carriers around the globe.
 Analysis of repeated faults occurring in network and recommending permanent
solutions. Analyze the application traffic and determine the impact to production links.
 Close coordination with carriers around the globe and evaluate the scope for timely
escalation and ensure that customer problems are addressed as per the priority.
 Responsible for handling Leased line links like Internet, MPLS Links to Corporate
customers on protocols like OSPF, EIGRP and BGP.
 Supports IPVPN, Leased Lines and GeVLAN and performs network.
 Troubleshooting Cisco , Juniper and Alcatel Networking device.
KAKTUS INFO SOLLUTIONS
Designation:- Network Engineer (2010-MAY 5TH -2012 SEPTEMBER)
 Provided Operations L1 support to entire Network Infrastructure.
 Member of 24*7 support
 Configuring Cisco Routers (1841,2811,2600) for locations, troubleshooting and
configuration of 2 Mbps WAN links.
 Providing different configuration details of Cisco Routers and Switches.

4.  Configuring and maintenance networking (LAN, WAN & VLAN’s) copper cabling
installing including patch and crossover cables, as well as crimp down RJ 45
connectors with Cat5 cable
 Configuration of Outlook Express and Microsoft Outlook.
 Installation, Maintenance and troubleshooting of Computers and Network.
 Maintenance and troubleshoot of LAN & WAN.
 Installation of Operating Systems Windows XP, configuring Internet connections,
installation of necessary software and providing total Network environment.
 Responsible for regular system backup & network security and instrumental in
management of IT Department
 Attending user calls related to software installation, resolving problems related to
OS, hardware and network.
 Interaction with the user regarding their problems and solving the problem by
using Remote Desktop.
 Resolving the problems within specified time.
 Installing, Configuring and maintaining the Printers (Network Printers, Laser
Printers, & DeskJet).
 Maintaining & Configuring of Cisco Routers and analysis of Network traffic of
existing patterns.
 Job duties included resolving WAN issues, installation of Routers and Modems at
new branch offices and Zonal offices.
 Having good communication skills as verbally and written.
 Dynamic, outgoing, self motivated person and Quick learning capabilities
Personal Details:
Name : Ram
Address : brick fields,palm court,D-block(8-4)
Kaulalumpur
Malaysia
Contact no : 60183863696
Languages Known: English, Hindi,Telugu
Declaration:

5. I hereby declare that the above written particulars are true to the best of my knowledge and
belief.
RAM .P