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The art of
Photo by ezioman [link]
self-coaching
Ed Batista
CLASS 2: CHANGE
@StanfordGSB
Spring 2020
Best practices
Best practices
Mute yourself to minimize background noise
Use chat to indicate you want to speak
Unmute yourself when I call on you
Optional: Side-by-Side Mode
Change & mindset 15 mins
A conversation 30 mins
Goals & grit 15 mins
Another conversation 30 mins
For next time… 5 mins
Agenda
Photo by Theresa Thompson [link]
Photo by U.S. Army [link]
A reminder…
Photo by U.S. Army [link]
Working
agreements
I will…
Give you my best
Welcome input
End on time
Working
agreements
Photo by Luz Adriana Villa [link]
Working
agreements
I ask you to…
Start on time
Working
I ask you to…
Challenge yourself
agreements
Photo by Daniel Oines [link]
Working
I ask you to…
Minimize
distractions
agreements
Working
I ask you to…
Respect
confidentiality
agreements
Photo by Vox Efx [link]
Working
I ask you to…
Start on time
Challenge yourself
Minimize distractions
Respect confidentiality
Can we all commit to this?
agreements
Warm-up
Warm-up
Class prep: Sharpie or magic marker and a pad
Draw a pre-COVID-19 memory
You have 45 seconds
Warm-up
I’ll randomly assign you to breakout rooms
Discuss: Why is this memory meaningful?
3 minutes total, 1:30 per person
I’ll announce when it’s halfway
Look for a 1 min countdown
Then I’ll see you back here
Why do that?
Mental models
Photo by Carmelo Speltino [link]
Our perceptions shape reality
How we define experiences
How we see ourselves
Kurt Lewin & Edgar Schein
Why is change so hard?
Why do we resist it?
Change
Photo by ezioman [link]
Behavior is stable
We’re frozen in patterns
Change
Photo by ezioman [link]
Driving force = Survival anxiety
I must change in order to
to achieve my goals
Change
Photo by ezioman [link]
Restraining force = Learning anxiety
Change means a new identity
or loss of self-esteem
Change
Photo by ezioman [link]
Change =
Psychological safety
Survival anxiety > Learning anxiety
Change
Photo by ezioman [link]
Challenge
yourself
Photo by Daniel Oines [link]
Photo by Donnie Ray James [link]
Awkward?
Photo by Mike Disharoon [link]
Carol Dweck, Stanford
A mental model about ourselves
How do we perceive our abilities?
How do we perceive our mistakes?
Mindset
Mindset
Adapted from Carol Dweck [link]
Fixed Growth
Abilities Inherent Plastic
Mistakes Flaws Opportunities
Response Negative Neutral
characteristics
Mindset
Adapted from Carol Dweck [link]
Fixed Growth
Agency Diminished Heightened
Seeking Approval Challenges
Risk Averse Tolerant
consequences
Change, mindset
& self-coaching
Signs of a fixed or growth mindset?
Recognize it as a mental model
One to challenge or affirm
Change, mindset
A fixed mindset can be comforting
Letting go can be threatening
Change requires safety
& self-coaching
Change, mindset
Mistakes & setbacks = Learning opportunities
New attitude or behavior ≠ New identity
Self-definition = Work-in-progress
& self-coaching
A reminder...
Photo by zzpza [link]
Coaching tools
Photo by zzpza [link]
Coaching tools
Ask, Listen, Empathize
Coaching tools
Ask
Humble: Open-ended questions
Diagnostic: Focus their attention
Confrontational: Challenge their narrative
Coaching tools
Ask
Humble: Open-ended questions
Diagnostic: Focus their attention
Confrontational: Challenge their narrative
Coaching tools
Ask, Listen
Hearing ≠ Listening
Make them feel heard
Coaching tools
Ask, Listen, Empathize
Not “Look on the bright side”
Or “My problem’s worse!”
Or “Here’s some advice”
Coaching tools
Ask, Listen, Empathize
Avoid judgments
Sense & validate emotions
Convey understanding (≠ Agreement)
A conversation
Photo by Heinrich-Böll-Stiftung [link]
A conversation
With Professional Partners
First A coaches B, then B coaches A
Today make it a “two-way” conversation
Starting next week, in-class can be “one-way”
If so, you’re committing to meet outside of class
A conversation
I’ll give a 1-minute warning before halfway
At the halfway point, switch (B coaches A)
Watch for the 60-second countdown
Then I’ll see you back here
A conversation
Reflect…
How does this model of change apply to me?
What conditions foster a growth mindset for me?
Remember to
Photo by Michael Bentley [link]
thank your partner
Photo by John Trainor [link]
Goals
Goals support performance when…
We feel unconflicted
We feel committed
We feel capable
Goals
Goals
When do goals get in the way?
Focus on failure  feeling of threat
Learning matters more than execution
Diminished enjoyment & intrinsic motivation
Goals &
self-coaching
Goals as “prescription medicine”
Generate initial momentum
Get curious about setbacks
Photo by Maria Ly [link]
Grit
Grit
Angela Duckworth, Univ. of Pennsylvania
Who succeeds and why?
Grit
Perseverance matters
Long-term stamina > Short-term intensity
Grit
Positive correlation with achievement
Negative correlation with talent
More talent = Less persistence?
Grit
Deliberate practice  Achievement
Grittier people practice more
Achievers = Talent + grit?
Grit &
Tentative findings
Growth mindset & optimism are key
Upcoming classes: Emotion & Resilience
self-coaching
Grit &
Can grit be cultivated?
Interest, purpose & hope
self-coaching
Grit &
One clear conclusion…
Willpower alone is insufficient
We need help (structures, habits, routines)
self-coaching
Another
Photo by Ed Yourdon [link]
conversation
Another
With Personal Partners
Again, A coaches B, then B coaches A
Starting next week, in-class can be “one-way”
If so, you’re committing to meet outside of class
conversation
Another
I’ll give a 1-minute warning before halfway
At the halfway point, switch (B coaches A)
Watch for the 60-second countdown
conversation
Another
conversation
Reflect…
How might I use goals more effectively?
How does my mindset affect my grittiness?
Remember to
thank your partner
Photo by Thomson20192 [link]
Debrief
What are you learning about these concepts?
To sum up
Photo by Pranav Yaddanapudi [link]
Safety  Change  Growth mindset
A (potential) virtuous cycle
Grit may be a by-product
Photo by lian xiaoxiao [link]
Self-coaching
Photo by lian xiaoxiao [link]
Self-coaching
Our mental models of ourselves matter
An ongoing dialogue is essential
Coaching, journaling, reflection
For next time…
Photo by Jean-Etienne Minh-Duy Poirrier [link]
Photo by Philip Bird [link]
Attention
Have your phones
Photo by Robert S. Donovan [link]
Other items…
Video & slides will be posted on my site
Weekly assignment due Tuesday 9pm

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