Emergic CRM is an India-centric hosted customer relationship management (CRM) solution that provides key benefits such as no upfront infrastructure investment, quick setup, state-of-the-art hosting at low cost, free upgrades, transparency in sales processes and performance tracking, and easy-to-understand monthly billing. The solution offers a web-based platform with profile-based access controls, sales force management, marketing campaign management, calendar sharing, mobile compatibility, integration with accounting software, and anywhere accessibility.