Delivering Vertical Social Apps

  Ross Eberhart
  VP Industry ISV & Channels, Salesforce.com
  @Ross_Eberhart
  reberhart@salesforce.com
Safe harbor
 Safe harbor statement under the Private Securities Litigation Reform Act of 1995:

 This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if
 any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-
 looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of
 product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of
 management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and
 customer contracts or use of our services.

 The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our
 service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth,
 interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with
 possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and
 motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-
 salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial
 results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and
 others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.

 Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may
 not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently
 available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Industries @ Dreamforce 2012
           Breakout           The Campground             FS & HCLS Partner
           Sessions                                          Pavilions




•  9 Industry Tracks   •  6 Immersive Experiences   •  Located at Sessions

•  55+ Sessions        •  12 Demo Stations          •  12 Kiosks Each
ISV & Channel are critical to $10B Scale


            ISV & Channel                                           $10B in in
                                                                     $10B
                                                                    Revenue
                                                                     ACV
1600+ 1.4M+ 400+
   Apps          Installs   OEM Partners




  30% YOY       50% YOY       84% YOY            1/12/09   9/7/09
                                           90%                       5/3/10
   Growth        Growth        Growth                                         1/3/11
                                                                                       9/1/11
Partners are Critical to our Success
Steve Mooney

Director, Financial Services
Industry ISV Partnerships
smooney@saleforce.com


Twitter: @SteveMooney
WANTED: Vertical-Focused ISVs with a Great Idea
ISVforce Gives Partners the Power to Build and Run
their Business just like Salesforce.com
We want our Industry Partners show you the power of the Platform




                     Extend Vertical Solutions
                    to Fully Drive Social Business Applications
Pierre Naudé
CEO, nCino



Pullen Daniel
EVP, nCino
LIVE OAK BANK – KEY HIGHLIGHTS
•  Founded in 2007
•  3rd Largest Originator of Small Business Loans in the US
•  Originated $800mm since inception
•  59 FTE, 20 Production (Lenders, Underwriters, Closers)




     Live Oak Bank          4.51      Live Oak Bank           51.48




                                                                      ©2012
TODAY’S BANKING CHALLENGES


               Borrower, Attorneys, Appraisers, etc.




Lender       Underwriter

                                                             Credit
                                                 Processor




                                                                      ©2012
All about nCino




The story of nCino started       ‘ncino’ a Spanish Variation for Live Oak
with bankers developing a        $11 Billion Financial Services Industry
real solution to address
                                 Customer Portfolio Includes; Citizens Bank, Lone Star Bank,
today's challenges and
                                  Northwest Federal Credit Union, United Texas Bank
opportunities within the
financial services industry.     Partners: Salesforce.com, West Monroe Partners, CRM manager,
                                  Comity, Strategic Growth Inc, Jensyn
                                 Headquartered in Wilmington, North Carolina
THE BANK OPERATING SYSTEM




               •    34% Reduction in Loan Closing Time
               •    22% Increase in Staff Efficiency
               •    19% Increase in Loan Volume
               •    17% Reductions in Operating Costs
               •    Elimination of Compliance Costs




                                                    ©2012
THE SALESFORCE.COM PARTNERSHIP
Partnership                                Force.com Platform
•         Brand                            •  CRM/Cloud Leader
•  Strong OEM Agreement                    •  Security
•  Partnership Support Group                        •  PCI Compliant
•  Direct Sales Relationship                        •  SOC II Type 1/SAS 70

•  Marketing/Product Exposure              •        Scalable Platform
                                           •        Premier Support
                                           •        Development Speed

  “A leading, world class technology platform and a trusted partnership.”
                                                                     - Pierre Naudé
                              +                 =


                                                                                      ©2012
Demonstration
Amy Gorman

Sr. ISV Account Executive
Healthcare & Life Sciences
Industry ISV Partnerships


agorman@saleforce.com
Greenway Medical Technologies
Scott Fannin - Vice President of Consumer Services
@ScottAFannin
•  Founded in 1998
•  Commitment to design and deliver fully integrated electronic health record
   (EHR/EMR), practice management (PM) and interoperability solution
•  Services for healthcare providers to improve care coordination, quality and
   satisfaction while functioning at their highest level of efficiency.
•  Solutions that empower patients to take a more active role in their
   wellbeing as they evolve into consumers of healthcare
Greenway at a Glance


        EHR Adoption
         nationwide
                                 30+
                                   specialties &
                                                                                                     95%
                                                                                                      would buy
                                                                                                     PrimeSUITE
                                                                                                        again
                                  sub-specialties
                                                                                                        *KLAS 2011




         600+                    $88MM
                                    2011 revenue
                                                                                        20+
         employees                                                                         Million
                                                                                           patient charts



                       © Greenway Medical Technologies, Inc. All rights reserved. Confidential and             20
                                                       proprietary.
                                  Not for distribution except to authorized persons.
Consumer Strategic Vision

Initial Focus
     Practice Portal
     Patient Engagement
     Meaningful Use
Platform Evolution
     Family Health Manager
     Consumer Controlled
      Integrated Services
PrimePATIENT - Greenway’s Consumer Platform

 •  Window into patient’s chart
 •  Integration with PrimeSUITE
 •  “Meaningful Use of EHR”
 •  Improve patient care
 •  Maximize patient engagement
 •  Self-service options for patients
Why Force.com?
•  Greenway’s evolution of platform diversity
•  Force.com built-in solutions
     •  Security, reporting, dashboards
     •  Workflows, analytics, mobile-ready
     •  True cloud platform, release management
     •  World-class data centers, performance and scalability
     •  Collaboration & service opportunities
•  Time to Market
•  Cost to Market & Operate
•  Innovation Velocity
Innovation Partner



 • One of Salesforce.com PDOs in US
 • Seasoned team across multiple disciplines & cloud platforms
 • Builds the hard stuff on Force.com
 • Knows how to run projects
 • Headquarters: Chattanooga, TN
 • http://codescience.com/
Demonstration
Pierre Naudé   Pullen Daniel    Scott Fannin            Aish Shukla
  CEO, nCino     EVP nCino      Vice President of   Technology Evangelist
   @pnaude1       @pdaniel78   Consumer Services       in/aishshukla
                                  @ScottAFannin
Delivering Vertical Social Apps - Dreamforce - 9/18

Delivering Vertical Social Apps - Dreamforce - 9/18

  • 1.
    Delivering Vertical SocialApps Ross Eberhart VP Industry ISV & Channels, Salesforce.com @Ross_Eberhart reberhart@salesforce.com
  • 2.
    Safe harbor Safeharbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward- looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non- salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
  • 3.
    Industries @ Dreamforce2012 Breakout The Campground FS & HCLS Partner Sessions Pavilions •  9 Industry Tracks •  6 Immersive Experiences •  Located at Sessions •  55+ Sessions •  12 Demo Stations •  12 Kiosks Each
  • 4.
    ISV & Channelare critical to $10B Scale ISV & Channel $10B in in $10B Revenue ACV 1600+ 1.4M+ 400+ Apps Installs OEM Partners 30% YOY 50% YOY 84% YOY 1/12/09 9/7/09 90% 5/3/10 Growth Growth Growth 1/3/11 9/1/11
  • 5.
    Partners are Criticalto our Success
  • 6.
    Steve Mooney Director, FinancialServices Industry ISV Partnerships smooney@saleforce.com Twitter: @SteveMooney
  • 7.
  • 8.
    ISVforce Gives Partnersthe Power to Build and Run their Business just like Salesforce.com
  • 9.
    We want ourIndustry Partners show you the power of the Platform Extend Vertical Solutions to Fully Drive Social Business Applications
  • 10.
  • 11.
    LIVE OAK BANK– KEY HIGHLIGHTS •  Founded in 2007 •  3rd Largest Originator of Small Business Loans in the US •  Originated $800mm since inception •  59 FTE, 20 Production (Lenders, Underwriters, Closers) Live Oak Bank 4.51 Live Oak Bank 51.48 ©2012
  • 12.
    TODAY’S BANKING CHALLENGES Borrower, Attorneys, Appraisers, etc. Lender Underwriter Credit Processor ©2012
  • 13.
    All about nCino Thestory of nCino started   ‘ncino’ a Spanish Variation for Live Oak with bankers developing a   $11 Billion Financial Services Industry real solution to address   Customer Portfolio Includes; Citizens Bank, Lone Star Bank, today's challenges and Northwest Federal Credit Union, United Texas Bank opportunities within the financial services industry.   Partners: Salesforce.com, West Monroe Partners, CRM manager, Comity, Strategic Growth Inc, Jensyn   Headquartered in Wilmington, North Carolina
  • 14.
    THE BANK OPERATINGSYSTEM •  34% Reduction in Loan Closing Time •  22% Increase in Staff Efficiency •  19% Increase in Loan Volume •  17% Reductions in Operating Costs •  Elimination of Compliance Costs ©2012
  • 15.
    THE SALESFORCE.COM PARTNERSHIP Partnership Force.com Platform •  Brand •  CRM/Cloud Leader •  Strong OEM Agreement •  Security •  Partnership Support Group •  PCI Compliant •  Direct Sales Relationship •  SOC II Type 1/SAS 70 •  Marketing/Product Exposure •  Scalable Platform •  Premier Support •  Development Speed “A leading, world class technology platform and a trusted partnership.” - Pierre Naudé + = ©2012
  • 16.
  • 17.
    Amy Gorman Sr. ISVAccount Executive Healthcare & Life Sciences Industry ISV Partnerships agorman@saleforce.com
  • 18.
    Greenway Medical Technologies ScottFannin - Vice President of Consumer Services @ScottAFannin
  • 19.
    •  Founded in1998 •  Commitment to design and deliver fully integrated electronic health record (EHR/EMR), practice management (PM) and interoperability solution •  Services for healthcare providers to improve care coordination, quality and satisfaction while functioning at their highest level of efficiency. •  Solutions that empower patients to take a more active role in their wellbeing as they evolve into consumers of healthcare
  • 20.
    Greenway at aGlance EHR Adoption nationwide 30+ specialties & 95% would buy PrimeSUITE again sub-specialties *KLAS 2011 600+ $88MM 2011 revenue 20+ employees Million patient charts © Greenway Medical Technologies, Inc. All rights reserved. Confidential and 20 proprietary. Not for distribution except to authorized persons.
  • 21.
    Consumer Strategic Vision InitialFocus   Practice Portal   Patient Engagement   Meaningful Use Platform Evolution   Family Health Manager   Consumer Controlled Integrated Services
  • 22.
    PrimePATIENT - Greenway’sConsumer Platform •  Window into patient’s chart •  Integration with PrimeSUITE •  “Meaningful Use of EHR” •  Improve patient care •  Maximize patient engagement •  Self-service options for patients
  • 23.
    Why Force.com? •  Greenway’sevolution of platform diversity •  Force.com built-in solutions •  Security, reporting, dashboards •  Workflows, analytics, mobile-ready •  True cloud platform, release management •  World-class data centers, performance and scalability •  Collaboration & service opportunities •  Time to Market •  Cost to Market & Operate •  Innovation Velocity
  • 24.
    Innovation Partner • Oneof Salesforce.com PDOs in US • Seasoned team across multiple disciplines & cloud platforms • Builds the hard stuff on Force.com • Knows how to run projects • Headquarters: Chattanooga, TN • http://codescience.com/
  • 25.
  • 26.
    Pierre Naudé Pullen Daniel Scott Fannin Aish Shukla CEO, nCino EVP nCino Vice President of Technology Evangelist @pnaude1 @pdaniel78 Consumer Services in/aishshukla @ScottAFannin