Global eCommerce sales are growing at 19% annually and accounted for $2.8 trillion in 2017. In Latin America, eCommerce sales reached $45 billion in 2017 and are projected to continue growing 20% annually. Mexico and Brazil lead Latin American eCommerce, with Mexico reaching $7.6 billion in sales in 2017 growing 23% and Brazil reaching $17.4 billion growing 10%. Major eCommerce players like Amazon and MercadoLibre dominate sales, but growth opportunities remain in categories like appliances and personal goods.
Sample Report: Latin America Online Payment Methods 2020 & COVID-19's Impact ...yStats.com
Questions Covered in the report:
- What are the leading E-Commerce payment methods in Latin America?
- How does the COVID-19 pandemic influence the development of digital payments in this region and worldwide?
- How high is mobile payment user penetration in Latin America predicted to be by 2023?
- Which mobile payment apps are used by consumers in Argentina, Brazil and Mexico?
- What was the size of payment transactions processed by Mercado Libre in 2019?
Full report here: https://bit.ly/3L925nR
The Future of eCommerce en FMCG (Fast Moving Consumer Goods) 2017Marcos Pueyrredon
In 2025, online FMCG will have grown from 4.6% to 10%. The fourth edition of the Kantar Worldpanel e-commerce report con rms that online grocery remains the hottest topic in FMCG retail. It is no longer a question of whether it is here to stay; the digital world is now so ubiquitous that it has become a normal part of consumer shopping behaviour.
Learn about the top trends in eCommerce for 2017. In this presentation, David Feinleib, Author, Entrepreneur, and CEO of Content Analytics, Inc., outlines the top global, brand & category, and retailer trends to watch in eCommerce as well as how distribution models and the shopper interface are evolving.
Top E-commerce Trends to Watch Out for in 2017i95Dev
Find out the top e-commerce trends that will drive the momentum of the e-commerce industry in North America (USA, Canada) and rest of the world in 2017.
Sample Report: Latin America Online Payment Methods 2020 & COVID-19's Impact ...yStats.com
Questions Covered in the report:
- What are the leading E-Commerce payment methods in Latin America?
- How does the COVID-19 pandemic influence the development of digital payments in this region and worldwide?
- How high is mobile payment user penetration in Latin America predicted to be by 2023?
- Which mobile payment apps are used by consumers in Argentina, Brazil and Mexico?
- What was the size of payment transactions processed by Mercado Libre in 2019?
Full report here: https://bit.ly/3L925nR
The Future of eCommerce en FMCG (Fast Moving Consumer Goods) 2017Marcos Pueyrredon
In 2025, online FMCG will have grown from 4.6% to 10%. The fourth edition of the Kantar Worldpanel e-commerce report con rms that online grocery remains the hottest topic in FMCG retail. It is no longer a question of whether it is here to stay; the digital world is now so ubiquitous that it has become a normal part of consumer shopping behaviour.
Learn about the top trends in eCommerce for 2017. In this presentation, David Feinleib, Author, Entrepreneur, and CEO of Content Analytics, Inc., outlines the top global, brand & category, and retailer trends to watch in eCommerce as well as how distribution models and the shopper interface are evolving.
Top E-commerce Trends to Watch Out for in 2017i95Dev
Find out the top e-commerce trends that will drive the momentum of the e-commerce industry in North America (USA, Canada) and rest of the world in 2017.
China eCommerce Market Analysis Report 2013 – Chapter 1: Industry Review and ...GLG (Gerson Lehrman Group)
With China’s eCommerce market emerges rapidly in recent years, 2013 will mark watershed moment when China surpasses the US to become the top e-shopping market in the world. The size of online shopping transactions in China continues to grow rapidly, with 10 times the increase over 5 years. In 2012, the online shopping transactions hit RMB1,259.4 billion, with an annual growth rate of 66.5%. In this report, we aim to provide you with a wider scope of the current China eCommerce market. What’s more, Chinese e-tailing is not just replacing traditional retail transactions but also stimulating consumption that would not otherwise take place.
Diapositivas presentadas por Kati Suominen, Founder & CEO TradeUp Capital Fund and Nextrade Group LLC, en el Wokshop eCommerce Crossborder en el marco del eCommerce Day Buenos Aires 2016.
We surveyed eCommerce Managers and CEOs from European countries and prepared the report based on their experiences and our knowledge.
What are the business trends that are going to revolutionize the eCommerce market?
What are the most important technologies to invest in next 5 years?
Why 2017 is the Year of the Bot?
Are marketplaces really worth to invest in?
Ecommerce and Digital Trends 2016.
- Ecommerce continues to grow WW
- Mobile is growing continously too...
- Omni Channel
- Social Media and Messaging Apps are the store
- Hyper Convenience, Speed and Excellence
- Big Data for relevance and Customized experience
Who is doing well
Get Free in-depth analysis on key eCommerce trends 2021 & top platforms. The paper contains 2020 market report, first time reveals LitExtension inhouse data Type a message
Sample Report: Middle East B2C E-Commerce Market 2016yStats.com
Free Report Samples for our publication " Middle East B2C E-Commerce Market 2016 ".
Find the full report available for purchase at: https://ystats.com/shop/middle-east-b2c-e-commerce-market-2019/
Intro to E-commerce in South East Asia - CitibankDavid Jou
Pomelo Fashion presents at 2014 Citibank ASEAN stars of the next decade! Includes, e-commerce growth trends in south east asia and sectors most likely to benefit from emerging mobile and social media trends.
This deck presents data from the 2015 Inmar Coupon Trends Reportand Inmar shopper behavior research -- examining critical topline couponindustry activity and coupon-related shopper behavior.
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More information: statista.com
Ecommerce and Brick and Mortar Retail in CanadaFabiana Pereira
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- Extra stats on apparel retail
- Channel preferences and showrooming
- Cross-border shopping trends and consumer sentiment
- Top e-commerce pitfalls and mitigation
China eCommerce Market Analysis Report 2013 – Chapter 1: Industry Review and ...GLG (Gerson Lehrman Group)
With China’s eCommerce market emerges rapidly in recent years, 2013 will mark watershed moment when China surpasses the US to become the top e-shopping market in the world. The size of online shopping transactions in China continues to grow rapidly, with 10 times the increase over 5 years. In 2012, the online shopping transactions hit RMB1,259.4 billion, with an annual growth rate of 66.5%. In this report, we aim to provide you with a wider scope of the current China eCommerce market. What’s more, Chinese e-tailing is not just replacing traditional retail transactions but also stimulating consumption that would not otherwise take place.
Diapositivas presentadas por Kati Suominen, Founder & CEO TradeUp Capital Fund and Nextrade Group LLC, en el Wokshop eCommerce Crossborder en el marco del eCommerce Day Buenos Aires 2016.
We surveyed eCommerce Managers and CEOs from European countries and prepared the report based on their experiences and our knowledge.
What are the business trends that are going to revolutionize the eCommerce market?
What are the most important technologies to invest in next 5 years?
Why 2017 is the Year of the Bot?
Are marketplaces really worth to invest in?
Ecommerce and Digital Trends 2016.
- Ecommerce continues to grow WW
- Mobile is growing continously too...
- Omni Channel
- Social Media and Messaging Apps are the store
- Hyper Convenience, Speed and Excellence
- Big Data for relevance and Customized experience
Who is doing well
Get Free in-depth analysis on key eCommerce trends 2021 & top platforms. The paper contains 2020 market report, first time reveals LitExtension inhouse data Type a message
Sample Report: Middle East B2C E-Commerce Market 2016yStats.com
Free Report Samples for our publication " Middle East B2C E-Commerce Market 2016 ".
Find the full report available for purchase at: https://ystats.com/shop/middle-east-b2c-e-commerce-market-2019/
Intro to E-commerce in South East Asia - CitibankDavid Jou
Pomelo Fashion presents at 2014 Citibank ASEAN stars of the next decade! Includes, e-commerce growth trends in south east asia and sectors most likely to benefit from emerging mobile and social media trends.
This deck presents data from the 2015 Inmar Coupon Trends Reportand Inmar shopper behavior research -- examining critical topline couponindustry activity and coupon-related shopper behavior.
Mobile Payments: Growth - Country Comparison - Usage; Whitepaper 2017Statista
This whitepaper provides insights on growth, compares the main markets, provides consumer views and highlights which mobile payment apps are popular.
More information: statista.com
Ecommerce and Brick and Mortar Retail in CanadaFabiana Pereira
- E-com and B&M retail KPIs (Canada & US 2014-2018 est.)
- Extra stats on apparel retail
- Channel preferences and showrooming
- Cross-border shopping trends and consumer sentiment
- Top e-commerce pitfalls and mitigation
The e-commerce purchase journey is complex, and it can expand offline. Here, omnichannel is the only strategy that makes sense as it fosters interaction between retailers and shoppers across all channels, from storefronts to smart devices and desktops, through emails, call centers, smartphone applications, and even smart TVs.
The Chinese e-commerce model is a powerful example of what is possible to achieve with the right mobile-branding-customer service combination. China also serves as an example of how using big data and AI can boost sales and revenues.
Digital Market Outlook: retail e-commerce sales CAGR in selected markets 2019-2023
Latin America: e-commerce share of retail sales 2017-2022
Latin America: e-commerce market share 2017, by country
Latin America: e-commerce sales 2018-2022, by country 05 Mexico: e-commerce sales 2018-2022, by device
Mexico: retail e-commerce sales growth 2018-2023 Mexico: retail e-commerce sales 2017-2022
Most promising current and future payment technologies | SG AnalyticsSG Analytics
The decades-long debate over the evolution of payment technology continues in the age of mobile wallets, EMV, blockchain, etc.
The evolutionary disruptive technologies in the payment landscape are poised to redefine businesses with increased automation and connectivity.
In this presentation, SG Analytics highlights the evolution of the 9 most important payment technologies that will transform the world’s financial ecosystem!
All-in-one Payment Platform - Payments & Fraud360 Tel AvivKimberly Rowell
Ralph Dangelmaier, CEO of BlueSnap delivered this presentation "What an All-in-one Payment Platform Means for Commerce & your Bottom line" at the Payments & Fraud360 event in Tel Aviv
As the immediacy of receiving the products you need becomes a non-issue in e-commerce due to increasingly smart logistics, the main challenge left is the desire to try or feel the products first. This might be the simplest explanation for the rise of omni-channel, where the online, mobile or social channels, and brick & mortar stores, are mixed into a seamless shopping experience, each leveraging its own virtues and supporting the other channels at the same time. E-commerce is not, nor has it ever been, merely a ͞sales channel͟, and companies have adapted to this notion. ͞Don’t think of e-commerce as a channel. It’s a way for consumers to research, to buy, to experience brands and then, ultimately, to have them have fulfilled͟, says Coca-Cola North America’s EVP Sandy Douglas. E-commerce, therefore, is becoming a component of omni-channel commerce. Brick & mortar competitors establish digital presence, and previously pure-play digital competitors establish a physical presence. Recent acquisitions have established the market’s dynamics even further – e.g., Amazon’s acquisition of Whole Foods Market, and Walmart’s acquisition of Jet.com and Bonobos. More retailers today use stores as display spaces that support the need to try out and try on prior to purchasing online.
eCommerce trends from 2017 to 2018 by Divante.coDivante
We asked managers about their eCommerce investments last year and about investment plans for this year.
What are the most important trends, game changers and quick wins.
Download full version from: http://go.divante.co/ecommerce-trends-2018/
Trends we asked about:
Content Marketing
Big Data
Business Intelligence
Email Automation
Chatbots (Conversational Commerce)
Digital Content
Social Commerce
Cloud Hosting
Multimedia Content – better photos/…
Marketplaces
Omnichannel
Personalization
In-Store PickUp
Predictive Analytics
General Data Protection Regulation…
Automated Pricing Optimization
Automated Promotion Management
Free Shipping / Returns
In-Store Digital Touchpoints
Mobile App
Same Day Delivery
Drop Shipping
Order Management Systems
Other AI based tools
Own Brands
Personal Shopping
Price Intelligence
Progressive Web App (PWA)
Programmatic Ad Buying
Recommendation Systems
Customized Products
Data-driven Loyalty
Microservices Architecture
Online Security
Wearables
Algorithmic Driven Supply & Demand
Cross Border Commerce
Cryptocurrencies (Bitcoin / Ethereum)
mPayments
Open API Economy
Security
Subscription Business Models
Visual Search
Beacon Technology
Headless Approach
Serverless Architecture
IoT
Push Notification
Virtual Reality
Alexa and other voice interfaces
Drones
3D printing
2021 ECOMMERCE REPORT: Latest eCommerce Trends, and Best eCommerce Platforms ...LitExtension
✅ Learn more: https://litextension.com/ecommerce-trends-2022-best-platforms.html
✅ Visit our website: https://litextension.com/
--
For most brands, 2020 was all about survival and building out the basics of their eCommerce operations. Though 2021 was tough for many of them, eCommerce still opened new doors for brands that are here to stay. In 2021, they finally had a chance to come up for air and push the envelope into new areas – embracing newer types of commerce and investing in up-and-coming eCommerce platforms.
Digital transformation is helping retailers to stay ahead in the game, with new technologies being introduced and implemented. To ensure that businesses are well positioned for 2022, e-merchants must catch the latest trends in eCommerce, and really learn ways to adapt to these changes.
We believe our eCommerce report could be a trusting source that helps businesses strengthen their place in this competitive industry, and thus grow and flourish in 2022.
Product Brochure with summarized information of our publication " Vietnam B2C E-Commerce Market 2018".
Find more here: https://www.ystats.com/market-reports/vietnam-b2c-e-commerce-market-2018/
China’s rise as a global leader in ecommerce has been nothing less than stunning. This year, online retail sales are expected to swell to $1.5 trillion, representing a quarter of China’s total retail
sales volume, and more than the retail sales of the ten next largest markets in the world – combined.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
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This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
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Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
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Kyiv PMDay 2024 Summer
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[Note: This is a partial preview. To download this presentation, visit:
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Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
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What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
2. Global eCommerce
sales are growing at
19% annually
10% of total retail
sales are accounted for
by eCommerce sales
Global eCommerce
revenue in 2017
accounted for U$2.8Tn
15 eCommerce players
generate +60% of
gross merchandise sales
Appliances and personal
goods are some of the
categories with the
highest growth potential
eCommerce sales in
Latam reached $45Bn in
2017 and will continue
growing 20% annually
MercadoLibre leads
the eCommerce
space in Latam
with 61M AMUVs,
but not for long
Consumers will turn
to private labels
because retailers favor
the discovery of
owned brands
Asia leads in eCommerce
innovations and the
integration of physical
and digital spaces
Fraud is still a
critical deterrent for
eCommerce in Latam,
(8% of orders are rejected)
Top insights from
the 2018 eCommerce
handbook
3. consulting
eCommerce represents 10% of total retail sales and will maintain growing double digit
Digital buyers and penetration, by region
(2017)
Global eCommerce sales
(2015–2021F, in trillions USD)
% of Total
Retail Sales
Region
Asia-Pacific
Western Europe
North America
Latin America
Central and Eastern Europe
Middle East and Africa
Worldwide
2015
$1.6
$1.9
$2.4
$2.9
$3.4
$4.1
$4.5
% of total
retail sales
Digital buyers
penetration*
2016 2017 2018F 2019F 2020F 2021F
7.4% 8.7% 10.0% 11.5% 12.0% 14.6% 15.5%
57.0% 58.3% 60.2% 61.6% 63.0% 64.6% 65.2%
14.4%
9.0%
9.0%
1.9%
3.4%
1.9%
10.0%
925
217
203
155
113
49
1,662
61.7%
74.7%
77.6%
48.8%
44.6%
36.0%
60.2%
Digital
Buyers (M)
Digital Buyers
Penetration*19%CAGR
Source: eMarketer, August 2016. Note: *as % of total Internet users. 1
4. consulting
Credit cards represent 49% of total global eCommerce transactions
Regional eCommerce sales share by payment method
(2020, in billions USD)
Global eCommerce sales share by payment method
(2015 and 2020, in trillions USD and % of total)
Credit card
Credit card
Digital wallet
Digital wallet
Transfer
Transfer
Other*
Other*2015 2020
$1.8 $3.4
13%
12%
26%
49%
14%
12%
32%
42%
65%
63%
42%
28%
22%
4%
22%
43%
8%
11%
20%
11%
5%
22%
16%
18%
North America
Latin America
EMEA
Asia-Pacific
Source: McKinsey and Company, “Global Payments 2016”, September 2016. Note: *Includes Prepay Solutions and Cash on Delivery. 2
5. consulting
Amazon is now bigger than almost all brick and mortar retailers put together
Retailer’s market cap in the US
(in billions USD, % change)
2008
% change
2018
$11 $9 $18 $29$12 $22$219
$8 $21 $41$8 $262 $729$1
$14
$11
3,228%19%42%18%-25%-35%-9%-89%
Source: SWS Analysis, Google Finance, February 2018. 3
6. consulting
15 eCommerce players account for +60% of gross merchandise sales
eCommerce gross merchandise sales volume¹
(Global, 2016)
$1.9Tn
16%
39%
Rest of the web
16%
5%
4%
2%
1%²
<1%²
11%
4Source: Activate, “Tech and Media Outlook 2018”. Activate analysis, Company financials, eCommerce Foundation, eMarketer, Fortune, GeekWire, Nasdaq, National
Retail Federation, OfferUp, OLX, TechCrunch. Note: 1. Excluding travel and tickets. 2. Each 1% or <1% respectively.
7. consulting
Growth in time spent per website visit¹
(US, August 2015-2017, % change)
Key strengths of specialty retail
Retailers and brands will continue growing by offering more engaging experiences
+140%
+68%
+45%
+41%
+23%
+24%
+18%
+18%
+14%
-10% Total Internet²
Consumer trust
and reputation
Value-added
services
Personalized and
curated services
In demand
merchandise
Source: Activate analysis, comScore. Note: 1. Time spent on website per visit across all platforms. 2. Average time spent per visit across all Internet as defined by comScore. 5
8. consulting
Dish Care Surface Care
Non-Branded
Branded
Air Care Laundry Care
Private-label sales share,
supermarkets and mass channels
(US, 2016, % of sales)
Shifts in US search behavior
(2020E)
Branded vs. non-branded growth in search volume
(US, April 2016 vs. March 2017)
Examples of
private-label brands
with high value
and perception
of searches will
be voice searches
of searches will be
done without
a screen
Consumers will turn to private labels and retailers will favor the discovery of owned brands
Private-label sales
18%
$118B
50% 30%
6%
17%
29%
10%
14%
18%
34% 36%
Source: Activate analysis, Branded3, comScore, Gartner, Keyword Tool IO, L2, Manufacturing Association, MediaPost, Nielsen, Private Label 6
9. consulting
Appliances and personal goods are some of the categories with highest growth potential
eCommerce growth matrix by product category, US
PotentialforShiftfromPhysicaltoeCommerce¹
High
Low
0% 70%Category Share of eCommerce Sales 2016 (%)
ADVANCED
ECOMMERCE
ADOPTION
ACCELERATING
SHIFT TO
ECOMMERCE
PREDOMINANTLY
ONLINE
SLOW SHIFT
TO ECOMMERCE
Products are
predominantly digital
Products involve
first-hand experience, e.g., food
freshness, used car condition
DELAYED
ECOMMERCE
ADOPTION
ELECTRONICS
MUSIC AND VIDEO
BOOKS
TOYS AND
GAMES
SPORTING
GOODS
APPAREL
BEAUTY AND
HEALTH
FURNITURE AND
APPLIANCES
SHOES
AUTOMOTIVE
GROCERY
HOME AND
KITCHEN
TOOLS AND HOME
IMPROVEMENT
Source: Activate analysis, Activate 2017 Consumer Tech and Media Research Study. Cowen and Company, eMarketer, Kantar Retail, Nielsen, US Census Bureau. 7
10. consulting
Groceries and cars will be the next eCommerce battleground—but adoption will be slow
eCommerce adoption forecast by category, US
2016USOfflineRetailSales(inbillionsUSD)
1,200
800
400
Low
0
HighProjected Speed Of Adoption¹
SLOW SHIFT
TO ECOMMERCE
2016 share of online
sales in category
NEXT IN LINE WITH
SLOW ADOPTION
Grocery
3%
Automotive
11%
Attractive categories
because of large offline
revenues to be captured
Sporting
Goods
23%
Beauty and
Health
18%
Furniture and
Appliances
16%
Apparel
20%
Shoes
17% Books
67%
Music and
Video
67%Toys and
Games
21%
Home and
Kitchen
8%
What could
accelerate eCommerce
penetration in grocery?
Consumer Trust
in fresh food delivery
Delivery Experience
that is fast and satisfactory,
particularly for fresh food
offerings
Pricing
that is consistent
and competitive
Electronics
23%
%
Source: Activate analysis. DrugStore News, eMarketer Euromonitor, IBIS World, International Publisher’s Association, IRI, One Click Retail, PricewaterhouseCoopers,
St. Louis FRED, US Census Bureau, Venture Beat, Wazir.
8
11. consulting Source: Activate analysis, Alexa, comScore, eMarketer, i-scoop, RetailDive, UPS, Walmart
of consumers who prefer to buy
online rely on a physical store
before or after their purchase
Non contiguous
Pacific
Mountain
Midwest
Southeast
Northeast
Southwest
Many retailers are leveraging their physical presence to drive higher revenue per shopper
Impact of Walmart’s physical footprint on online engagement by region in the US
2016, number of Walmart stores vs. ratio of online visits (Walmart / Amazon)
9
RatioofOnlineVisits/(%)
20%
15%
10%
0
5%
1,500Number of Supercentres
drives more traffic to walmart.com
in regions with a larger store footprint
67%
12. consulting
Latam reached 177M eShoppers and 360M Internet users
GDP
2016 in billions USD 2016 in millions 2017 in millions 2017 in millions 2017 in millions % of Internet users
Population
Internet
Users
Smartphone
Users
eShooppers
$1,775
$1,144
$583
$292
$1,254
$5,048
Brazil
Mexico
Argentina
Colombia
ROLA
Total Latam
208
128
44
49
150
579
123
71
31
28
101
354
133
65
32
34
130
394
59
31
25
-
53
177
48%
40%
56%
-
52%
49%
Source: World Bank, 2016. Internet World Stats, 2016. eMarketer, 2017. Advertising Age “Hispanic Fact Pack”, 2017. CIA World Factbook, 2017. Encuesta Nacional sobre
Disponibilidad y Uso de Tecnologías de la Información en los Hogares (ENDUTIH) 2017, INEGI. 10
13. consulting
eCommerce sales in Latam reached $45Bn in 2017 and will grow 20% annually
Retail eCommerce sales in Latam
(2015 – 2020F, in billions USD)
Brazil
Mexico
Argentina
Other*
10%
23%
35%
24%
20%CAGR 15’-20’
2015 2016 2017 2018F 2019F 2020F
$29.8
$36.9
$45.4
$54.0
$64.4
$74.8
7.9
3.4
4.8
13.7
10.1
5.2
6.1
15.6
13.1
7.3
7.6
17.4
15.8
9.8
9.3
19.1
19.7
12.6
11.1
20.9
23.6
15.4
13.2
22.6
Source: eMarketer, August 2016. 11
14. consulting
MercadoLibre leads the eCommerce space in Latam with 61M monthly visitors
Credit card usage for digital purchases in Latam
(July 2016, % of respondents)
Top 10 eCommerce sites in Latam
(Dec 2016, in millions, avg. monthly unique visitors)
61
23
20
19
12
12
12
10
10
9
2 countries
Brazilsince 2012
Mexicosince 2015
Mexico
69%
63%
59%
55%
33%
30%
Chile Brazil Colombia Peru
Dominican
Republic
19 countries
12Source: Tecnocom, “Tendencias en Medios de Pago 2016”, November 2016. comScore Media Metrix, April 2017. Note: MercadoLibre is available in the following Latam countries:
Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, DR, Ecuador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Portugal, El Salvador, Uruguay, Venezuela
15. consulting
Rising connectivity in Mexico continues to boost the country’s digital economy
Online sales growth
In the last 4 years,
online sales have grown
at a rate of 43%, while in
the same period the retail
sector has grown 5%.
Hot Sale growth
Total 2017-edition
HotSales reached
U$ 262M, 4.2 times
more than in 2016.
Connectivity
Mexico is more connected
than ever. In 2017 over
71M individuals had Internet
access and 65M owned
a Smartphone.
Market validation
Major venture capital
investments are also on the
rise in Mexico. For example,
mattress company Luuna
just raised U$5M in funding.
Source: AMVO, INEGI, Endeavor, 2017. 13
16. consulting
In 2017, Mexico reached $7.6 Bn USD eCommerce sales for 23% annual growth
Product/service categories purchased
digitally by internet users in Mexico
(Feb 2017, % of respondents)
Mexico eCommerce revenues
(2015–2020F, in billions USD)
2015 2016 2017 2018F 2019F 2020F
Travel
Events
Clothing
Electronics
Telecom
Culture
Beauty
Banking
Home
Sports
Groceries
1.2%
% of total
retail sales
Digital buyers
penetration*
1.4% 1.7% 1.9% 2.2% 2.5%
- 38.3% 40.0% 40.9% 41.6% 43.0%
$4.8
$6.1
$7.6
$9.3
$11.1
$13.2
23%CAGR
32%
30%
28%
25%
21%
18%
15%
13%
11%
11%
8%
Source: eMarketer, August 2016, June 2017. The Cocktail Analysis and Instituto Superrior para el Desarrollo de Internet (ISDI), March 2017. Note: *as % of total Internet users. 14
17. consulting
43% of Mexican online buyers prefer to research online and purchase offline
Research & purchase method
(percentage of respondents)
Mexico online consumer profile
50% men
50% women
36
Has a full
time job
87% own a
smartphone
Mostly purchases
fashion and tech
Mostly
consumes
travel
Prefers paying
with Pay Pal
years
old
Research
Offline/
Purchase
Offline
Research
Offline/
Purchase
Online
Research
Online/
Purchase
Offline
Research
Online/
Purchase
Online
43%
48%
18%
7%
Source: Google's Consumer Barometer Survey, 2014/2015. 15
18. consulting
Brazil’s 2017 eCommerce sales reached $17.4 Bn with 10% annual growth
Top 10 eCommerce categories in Brazil
(H1 2017, % of total)
Brazil eCommerce revenues
(2015–2020F, in billions USD)
2015 2016 2017 2018F 2019F 2020F
Fashion
Personal health
Home and décor
Home appliances
Mobile phones
Books and suscriptions
Sports and leisure
Software
Groceries
Electronics
2.2%
% of total
retail sales
Digital buyers
penetration*
2.5% 2.8% 3.0% 3.3% 3.5%
- 45.9% 47.7% 49.4% 50.6% 51.7%
$13.7
$15.6
$17.4
$19.1
$20.9
$22.6
10%CAGR
14.8%
12.2%
10.6%
10.3%
9.5%
8.5%
6.1%
4.8%
4.6%
3.5%
Source: eMarketer, August 2016, June 2017. E-bit Informacao, August 2017. Note: *as % of total Internet users. 16
19. consulting
Argentina’s 2017 eCommerce sales reached $7.3 Bn USD, with 35% annual growth
Top 10 Product/Service Categories in Argentina
(2016, in billions USD)
Argentina eCommerce revenues
(2015–2020F, in billions USD)
2015 2016 2017 2018F 2019F 2020F
Fashion
Personal health
Home and décor
Home appliances
Mobile phones
Books and suscriptions
Sports and leisure
Software
Groceries
Electronics
1.3%
% of Total
Retail Sales
Digital buyer
penetration*
1.7% 2.2% 2.7% 3.2% 3.6%
- 54.0% 55.7% 56.1% 56.3% 56.5%
$3.4
$5.2
$7.3
$9.8
$12.6
$15.4
35%CAGR
$1.83
$0.81
$0.76
$0.59
$0.49
$0.19
$0.19
$0.18
$0.18
$0.16
Source: eMarketer, August 2016, June 2017. Cámara Argentina de Comercio EleCommercetrónico (CACE), Feb 2017. Note: *as % of total Internet users. 17
20. consulting
Fraud is still a critical deterrent for eCommerce in Latam
Chargeback
index on
invoiced order
volume
Rejected
orders
1.4%
-
0.8%
1.9%
1.5%
0.8%
1.9%
Latam
USA and Canada
Europe
Mexico
Brazil
Argentina
Colombia
8.0%
2.8%
4.8%
14.3%
4.6%
8.2%
10.1%
Top merchant categories affected by fraud
(2016)
General
Retail
Computer
electronics
Money
transfer
Airlines
Clothing
Other*
46%
16%
13%
9%
5%
11%
Source: CyberSource, 2016. RSA Security, 2016. Note: Other includes: travel, gaming, toys and jewelry. 18
21. consulting
Today’s eCommerce industry enjoys strong, affordable, capability providers
eCommerce capability stack
Delivery players
TransactionDiscoveryInfrastructure
Fulfillment enablers
Payment processors
Social inspirators
Aggregators
Search optimizers
Store creators
Platform providers
Source: Activate analysis, Big Commerce, Capterra, CB Insights, Crunchbase, Forbes, Fortune, Luma Partners, Marketing Mag, New York Times, Wall Street Journal, Website Builder Expert 19
22. consulting
Asia leads eCommerce innovations alongside physical/digital spaces integrations
Engagement
Elements
Advanced Logistics and
Investment in Technology
Physical and Digital
Integration
Virtual reality store:
Alibaba Buy+
Robot delivery Smart supermarkets:
Alibaba’s Hema
Augmented reality
shopping game: TmallAerial drone delivery
Cashier-free mobile
stores: Moby Mart
Source: Activate, “Tech and Media Outlook 2018”. 20
23. consulting
Brick-and-mortar retail will consolidate its hold by integrating technology into in-store experiences
Customized service
and experience
Dynamic
pricing
◦ Ensures consistent competitive
prices with online retailers
◦ Minimizes showrooming
Digital price display
◦ Offers services such as product
information, recommendations
and seamless checkout
Smart mirror (e.g., Oak Labs)
Personalized
in-store targeting
Product information
and discovery
◦ Assists shopper with product
discovery both in-sore and online
(e.g., at home)
Augmented Reality mobile technology
(e.g., Lowe’s)
◦ Feeds recommendations and
promotions to consumers base on
shopping history, across channels
In-store apps powered by visible
light communication (e.g., MediaMarkt,
Edeka, Carrefour)
Source: Activate analysis, Amazon, Aptaris, Carrefour, eMarketer, Forbes, Lowe’s, MediaMarkt, New York Times, Oak Labs, Philipps, Retention Science. 21
24. consulting
Global tech eCommerce trends to follow in 2018
Rebirth of brick
and mortar
A new breed of retail stores
and in-person experiences,
rooted in digital, will begin to
replace outmoded retailers.
Mobile checkout
overtakes desktop
Wheter it’s buying products
and renewing services on
the go, checking out or
buying in-store, mobile
checkout will become a
convenience that no consumer
will want to do without
Disruption of B2B
eCommerce
The perfect storm is about
to hit the nearly 1 Trillion
$B2B eCommerce sector.
Machine learning
x eCommerce
A.I. will create the
perfect, customized customer
experience. 2018 will signal a
shift in mostretailers’ and
brands’ targeting strategy
A year of
marketplace maturity
Amazon is expected to
continue its relentless growth.
Like its counterpart Alibaba,
Amazon will be ubiquitous
element in every 2018
eCommerce business plan.
Voice will
change SEO
In 2018, consumers will
start speaking to devices
and using voice to interact
(conversational AI)
like never before.
Measuring digital
ads’ in-store ROI
Retailers will know how many
dollars in in-store sales are
attributable to each dollar of
marketing spend thanks to reliable
ROPO¹ Ratios attribution models
In-home
augmented reality
Augmented Reality (AR) will be huge
in 2018 as brands roll out features
that allow consumers to use their
mobile devices to visualize items in
their home or office before purchasing.
Source: Absolunet, “10 eCommerce Trends for 2017”. Note: ¹ Research online, purchase online. 22
25. consulting
Top retail and eCommerce events we recommend for 2018
24
Event designed to develop a response to the
shifting consumer, technology and business
model disrupting the global retail landscape.
London | September 10th
The world’s leading tech summit, showcasing
talks by the industry’s most prominent leaders.
Rancho Palos Verdes, CA | May 29-31
Canada's Leading Technology, Digital
Marketing and Retail Event.
Toronto | March 9-11
In 2018 the World Retail Congress will bring
together industry leaders to discuss innovation
and how to connect with today’s consumers.
Madrid | April 17-19
The Internet Retailer Conference and Exhibition is
one of the largest Internet conferences
covering the eCommerce and retail industry.
Chicago | June 5-8
The largest technology conference in the world,
its goal is to connect the technology community
with all industries, both old and new.
Lisbon | November 5-8
Source: SWS analysis, 2017.
26. Credits
Juan Saldivar
Paula Velasco
Ari Davidoff
Jose Vazquez
(Design)
Julio Sosa
info@risecapital.com | risecapital.com
Rise Capital is a global investment firm that focuses on making expansion-stage investments in Internet businesses in Emerging
Markets. We back industry-leading businesses run by world-class entrepreneurs who attack large addressable market opportunities.
Leveraging our experience as Emerging Market Internet operators and investors, we strategically guide these businesses to scale.
info@sws.ms | sws.ms
consulting
SWS is a hands-on consulting firm specialized in disruptive and results-oriented strategy. Our client list includes global players and local
industry leaders in search of solid future positions that embrace the powerful benefits the connected world can offer. Focused on both the
US Latino and Mexican markets, our strengths comprise proven expertise in telecom, media, marketing and digital space.
27. This presentation has been prepared by “JSW Servicios de Estrategia SC” (SWS) and/or its affiliates or
subsidiaries for the exclusive use of the party to whom SWS delivers this presentation. This presentation
was developed internally using public data. SWS has not independently verified the information contained
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completeness and reliability of the information contained in this presentation. Any estimates or projections
as to events that may occur in the future (including projections of revenue, expenses, net income, and stock
performance) are based on the best judgment of SWS gathered from publicly available information as of the
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