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Mobile Payments:
Growth – Country Comparison – Usage
Whitepaper 2017
Mobile Payment Apps are gaining in
importance for retailers
2
Mobile Payment Apps allow users the ease of paying contactless via
their smartphone or smart device at the point-of-sale.
Our analyses show that the transaction value of mobile payments
is on the rise globally. Uptake of mobile payments are particularly
strong in China; however, the U.S. is catching up, as more and more
users are warming to the thought of paying without having to flash
the cash.
Given this shift, retailers should implement technology that allows
users to purchase via mobile apps. Apple Pay is accepted by
approximately more than a third of U.S. retailers, boosting Apple
popularity in regard to mobile payment solutions.
While consumer concern about data privacy and fraud remain
main reasons for consumers not to use mobile payments, interest
in the technology is strong – in particular when it comes to paying
for ‚everyday activities‘ , such as paying in restaurants and cafés.
This whitepaper provides insights on growth, compares the
main markets, provides consumer views and highlights which
mobile payment apps are popular.
Background
More on Statista.com
The future of payments will inevitable look
more mobile
3
1. Mobile payments are growing at a rate of 52% through to 2021,
resulting in a transaction value of US$866 billion in 2021
2. China and the U.S. lead the way in terms of user penetration.
With a 28% user penetration rate, the U.S. will overtake China in
2019
3. Concerns over personal data and fraud remain barriers for
greater adoption
4. Nevertheless, 44% of surveyed people are interested in paying for
restaurant and cafés visits via smartphone
5. 36% of U.S. retailers accept Apple Pay, boosting its popularity
among consumers
Key Takeaways
Transactions via mobile devices rise steadily
through to 2021
4
Growth expectations
Global¹ transaction value in the „Mobile Payment“ segment² in million US$
1: Refers to markets covered by the Digital Market Outlook
Source: Statista Digital Market Outlook 2016
865.535
713.125
547.578
379.039
224.426
106.013
2020 2021
+52%
2019201820172016
China and US go head-to-head when it
comes to Mobile Payment adoption
5
US vs. China: Country Comparison
User penetration within the „Mobile Payments“ segment, by country
Source: Statista Digital Market Outlook 2016
37%
33%
28%
23%
18%
14%
31%
29%
26%
23%
20%
17%
201820172016 2019 2020 2021
USA
China
Consumer concerns over personal data and
fraud are barriers to widespread adoption
6
Usage
Why have you not used mobile payments yet?¹
1: N=1,003 respondents; 18 years and older; English-speaking residents in the U.S.
Source: Statista Survey 2016
18%
18%
24%
38%
46%
47%Worries over personal data
Don’t own a smartphone/tablet
The technology isn’t mature
Prefer to pay in cash
Know too little about it
Fear of Fraud
Contactless payments fuel interest, especially
for everyday purchases
7
Usage
What could you imagine paying for via smartphone in the future?¹
1: N=650 respondents that have never used mobile payments
Source: Statista survey Fintech 2016
33%
36%
37%
43%
44%
At restaurants und cafés Buying gas or snacks
at gas station
Buying everyday groceries Buying clothes, shoes
and accessories
Tickets to public facilities
(e.g. museum, pool)
Apple Pay is accepted by more U.S. retailers,
boosting its popularity
8
Usage
Most popular digital wallets according U.S.
consumers as of December 2016¹
Digital payment methods that U.S. retailers accept²
1: N=1,013 respondents in the United States; 18 years and older
2: 500 retailers, North America; November and December 2016
Source: Vantiv; Socratic Technologies, Boston Retail Partners; MarketingChart
6%
9%
12%
18%
24%
36%
About the Digital Market Outlook
9
This paper provides insights on social media advertising. Further
information can be found in the FinTech: Digital Payments
Outlook 2016 and via Statista‘s Digital Market Outlook.
The Digital Market Outlook provides direct access and download of
revenue forecasts, user count & penetration, as well as cross-
country comparisons.
It includes data on 9 digital markets, Digital Media, Digital
Advertising, e-Commerce, eServices, Smart Home, FinTech, eHealth,
Connected Car, eTravel and covers 50 countries worldwide.
The FinTech market includes Digital Payments, Business
Finance and Personal Finance.
The Digital Market Outlook is exclusively available on statista.com
and is included in Statista Corporate Account and Statista
Enterprise Account.
9 markets, 34 segments, 50 countries
Further Data Contact
Tobias Bohnhoff
Head of Market Analytics
Tobias.Bohnhoff@statista.com
More on Statista.com
Tobias Bohnhoff studied Geography and Innovation Management.
He gathered deep knowledge of digital transformation processes
and innovative business models in numerous research and
consulting projects before he started to build up the Digital Market
Outlook team at Statista.
Imprint
Statista ▪ Johannes-Brahms-Platz 1 ▪ 20355 Hamburg ▪ +49 40 413 49 89 0 ▪ www.statista.com
Disclaimer
This study is based on survey and research data of the previously mentioned sources. The forecasts and market analysis presented were researched and prepared by Statista
with great care.
For the presented survey data, estimations and forecasts Statista can not assume any warranty of any kind. Surveys and forecasts contain information not naturally
representing a reliable basis for decisions in individual cases and may be in need of further interpretation. Therefore Statista is not liable for any damage arising from the use
of statistics and data provided in this report.

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Mobile Payments: Growth - Country Comparison - Usage; Whitepaper 2017

  • 1. Mobile Payments: Growth – Country Comparison – Usage Whitepaper 2017
  • 2. Mobile Payment Apps are gaining in importance for retailers 2 Mobile Payment Apps allow users the ease of paying contactless via their smartphone or smart device at the point-of-sale. Our analyses show that the transaction value of mobile payments is on the rise globally. Uptake of mobile payments are particularly strong in China; however, the U.S. is catching up, as more and more users are warming to the thought of paying without having to flash the cash. Given this shift, retailers should implement technology that allows users to purchase via mobile apps. Apple Pay is accepted by approximately more than a third of U.S. retailers, boosting Apple popularity in regard to mobile payment solutions. While consumer concern about data privacy and fraud remain main reasons for consumers not to use mobile payments, interest in the technology is strong – in particular when it comes to paying for ‚everyday activities‘ , such as paying in restaurants and cafés. This whitepaper provides insights on growth, compares the main markets, provides consumer views and highlights which mobile payment apps are popular. Background More on Statista.com
  • 3. The future of payments will inevitable look more mobile 3 1. Mobile payments are growing at a rate of 52% through to 2021, resulting in a transaction value of US$866 billion in 2021 2. China and the U.S. lead the way in terms of user penetration. With a 28% user penetration rate, the U.S. will overtake China in 2019 3. Concerns over personal data and fraud remain barriers for greater adoption 4. Nevertheless, 44% of surveyed people are interested in paying for restaurant and cafés visits via smartphone 5. 36% of U.S. retailers accept Apple Pay, boosting its popularity among consumers Key Takeaways
  • 4. Transactions via mobile devices rise steadily through to 2021 4 Growth expectations Global¹ transaction value in the „Mobile Payment“ segment² in million US$ 1: Refers to markets covered by the Digital Market Outlook Source: Statista Digital Market Outlook 2016 865.535 713.125 547.578 379.039 224.426 106.013 2020 2021 +52% 2019201820172016
  • 5. China and US go head-to-head when it comes to Mobile Payment adoption 5 US vs. China: Country Comparison User penetration within the „Mobile Payments“ segment, by country Source: Statista Digital Market Outlook 2016 37% 33% 28% 23% 18% 14% 31% 29% 26% 23% 20% 17% 201820172016 2019 2020 2021 USA China
  • 6. Consumer concerns over personal data and fraud are barriers to widespread adoption 6 Usage Why have you not used mobile payments yet?¹ 1: N=1,003 respondents; 18 years and older; English-speaking residents in the U.S. Source: Statista Survey 2016 18% 18% 24% 38% 46% 47%Worries over personal data Don’t own a smartphone/tablet The technology isn’t mature Prefer to pay in cash Know too little about it Fear of Fraud
  • 7. Contactless payments fuel interest, especially for everyday purchases 7 Usage What could you imagine paying for via smartphone in the future?¹ 1: N=650 respondents that have never used mobile payments Source: Statista survey Fintech 2016 33% 36% 37% 43% 44% At restaurants und cafés Buying gas or snacks at gas station Buying everyday groceries Buying clothes, shoes and accessories Tickets to public facilities (e.g. museum, pool)
  • 8. Apple Pay is accepted by more U.S. retailers, boosting its popularity 8 Usage Most popular digital wallets according U.S. consumers as of December 2016¹ Digital payment methods that U.S. retailers accept² 1: N=1,013 respondents in the United States; 18 years and older 2: 500 retailers, North America; November and December 2016 Source: Vantiv; Socratic Technologies, Boston Retail Partners; MarketingChart 6% 9% 12% 18% 24% 36%
  • 9. About the Digital Market Outlook 9 This paper provides insights on social media advertising. Further information can be found in the FinTech: Digital Payments Outlook 2016 and via Statista‘s Digital Market Outlook. The Digital Market Outlook provides direct access and download of revenue forecasts, user count & penetration, as well as cross- country comparisons. It includes data on 9 digital markets, Digital Media, Digital Advertising, e-Commerce, eServices, Smart Home, FinTech, eHealth, Connected Car, eTravel and covers 50 countries worldwide. The FinTech market includes Digital Payments, Business Finance and Personal Finance. The Digital Market Outlook is exclusively available on statista.com and is included in Statista Corporate Account and Statista Enterprise Account. 9 markets, 34 segments, 50 countries Further Data Contact Tobias Bohnhoff Head of Market Analytics Tobias.Bohnhoff@statista.com More on Statista.com Tobias Bohnhoff studied Geography and Innovation Management. He gathered deep knowledge of digital transformation processes and innovative business models in numerous research and consulting projects before he started to build up the Digital Market Outlook team at Statista.
  • 10. Imprint Statista ▪ Johannes-Brahms-Platz 1 ▪ 20355 Hamburg ▪ +49 40 413 49 89 0 ▪ www.statista.com Disclaimer This study is based on survey and research data of the previously mentioned sources. The forecasts and market analysis presented were researched and prepared by Statista with great care. For the presented survey data, estimations and forecasts Statista can not assume any warranty of any kind. Surveys and forecasts contain information not naturally representing a reliable basis for decisions in individual cases and may be in need of further interpretation. Therefore Statista is not liable for any damage arising from the use of statistics and data provided in this report.