Uploaded byMayanka Singh
E portals
Travel agencies were traditionally retailers that arranged travel services on behalf of suppliers like airlines and hotels. However, the rise of e-portals allowed customers to directly book travel online. While e-portals provided benefits like convenience and lower prices without commissions, they also posed a major threat to traditional travel agencies. As more people began booking independently online, travel agencies saw a sharp decline in business. Now, travel agencies have had to adapt by adopting e-portals themselves or focusing on services like cruises that are still commonly booked through agents. However, independent agencies have found it difficult to survive as e-portals have become dominant for arranging do-it-yourself travel.
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E portals
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- 2. OVERVIEW Sr no particulars 1Intro question 2 What is travel agency ? And examples 3 Types of travel agency and operations 4 Travel agency in the 21st century=E-portals 5 How did E-portals came into existence and examples 6 Merits and demerits of E-portal 7 Market share and value chain analysis conculsion Nikit bhatia
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- 4. • A travelagency is a private retailer or public service that provides tourism related services to the public on behalf of suppliers such as airlines, car rentals, cruise lines, hotels, railways, and package tours. • In addition to dealing with ordinary tourists most travel agencies have a separate department devoted to making travel arrangements for business travelers and some travel agencies specialize in commercial and business travel only. What are travel agency ? Nikit bhatia
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- 6. • There arethree different types of agencies: multiples, miniples and independent agencies. The former comprises a number of national chains, often owned by international conglomerates, like Thomson Holidays, now a subsidiary of TUI AG, the German multinational. • It is now quite common for the large mass- market tour companies to purchase a controlling interest in a chain of travel agencies, in order to control the distribution of their product. (This is an example of vertical integration.) The smaller chains are often based in particular regions or districts Types Of Travel Agencies Nikit bhatia
- 7. • A travelagency's main function is to act as an agent, selling travel products and services on behalf of a supplier. Consequently, unlike other retail businesses, they do not keep a stock in hand. A package holiday or a ticket is not purchased from a supplier unless a customer requests that purchase. The holiday or ticket is supplied to them at a discount. The profit is therefore the difference between the advertised price which the customer pays and the discounted price at which it is supplied to the agent. This is known as the commission. • Other commercial operations are undertaken, especially by the larger chains. These can include the sale of in-house insurance, travel guide books and timetables, car rentals, and the services of an on-site Bureau de change, dealing in the most popular holiday currencies Operations of the Travel Agencies Nikit bhatia
- 8. • With generalpublic access to the Internet, many airlines and other travel companies began to sell directly to passengers. As a consequence, airlines no longer needed to pay the commissions to travel agents on each ticket sold. • In 2009, the market size for travel agencies experienced a sharp decline, dropping from $17 billion the previous year to $14.5 billion Travel Agencies in the 21st century = E Portals Nikit bhatia
- 9. • With theadvancement of the IT sector in the industry and internet becoming popular, e portals came into existence • Initially, when E Portals were not popular, the travel agents adopted them so as to make their work easy, effective and fast. How did E Portals came into existence?? rajat jain
- 10. EXPEDIAYATRA.COM Examples of EPortals Rajat jain
- 11. TRIP ADVISORMAKE MYTRIP Rajat jain
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- 13. • As theIT sector progressed, so the hotels started to advertise themselves on the web because it became the largest medium to marketing. • And then with internet becoming popular in every industry, people started browsing through the websites and e portals and making their own travel as per their requirements… E Portals becoming popular with a very rapid pace… Sagar batra
- 14. • We canplan our own travel as per our requirements • The commission of the travel agent is saved • E Portals are very user friendly • E Portals includes many processes such as dynamic packaging which provide useful new options for consumers. • Today the tour guide can be a GPS tour guide, and the guidebook could be an audio guide, pod guide or I-Tours, such as City audio guides. The biometric passport may also be included as travel technology in the broad sense. Merits of E portals… Sagar batra
- 15. • Travel agentsremain dominant in some areas such as cruise vacations where they represent 77% of bookings and 73% of packaged travel • The people who doesn’t use internet frequently are still dependent on travel agencies on their travel • The people who are planning their tour for leisure still consult travel agencies rather than e portals Drawbacks of E Portals Sagar batra
- 16. Market share ofE booking in Indian railway Sagar batra
- 17. Market share ofE booking in airlines in India Nikit bhatia
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- 19. Rising of EPortals against travel agencies… Sagar batra
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- 21. • With manypeople switching to self-service internet websites, the number of available jobs as travel agents is decreasing. Counteracting the decrease in jobs due to internet services is the increase in the number of people travelling. • Since 1995, many travel agents have exited the industry, and relatively few young people have entered the field due to less competitive salaries. However, others have abandoned the 'brick and mortar' agency for a home-based business to reduce overheads and those who remain have managed to survive by promoting other travel products such as cruise lines and train excursions Careers in the industry… Nikit bhatia
- 22. • Initially, whene portals came, travel agencies adopted them to make their work easier and fast • But now as people have started using e portals on their own to plan their travel, it has become the major threat to travel agencies as it has become very difficult for them to survive in the market especially independent travel agencies… E Portals overcoming travel agencies… Nikit bhatia
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- 24. What will bethe Future??? Sagar batra
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