Outlook Express is an updated version of Outlook that allows users to organize email accounts, centralize business information, and improve customer service. Some key features of Outlook include email, calendar, address book, notes, reminders, tasks, and journal. The email feature allows users to set reminders, send messages to multiple people privately, and sort messages. The calendar allows adding holidays, viewing multiple days, and sharing with customers. The address book integrates with email and calendar to quickly contact and schedule meetings with contacts.

1. EMAIL ETIQUETTE Ashley Bard

2. DIFFERENCE BETWEEN OUTLOOK AND OUTLOOK EXPRESS Outlook Express is a faster more updated version of Outlook. With Outlook Express you the ability to organize your accounts centralize critical business information improve customer service

3. OUTLOOK FEATURES Email Calendar Address Book Note Reminder Tasks List Journal

4. EMAIL You can set reminders on the emails you get to remember to respond to them Send multiple messages to people without showing all the people you sent it to You can sort your messages by Alphabetical order by the senders name Receive emails when the person reads the email you sent

5. CALENDAR Add holidays to your calendar You can display several days side by side Give reminders to people for a certain date You can change you time zone You can move your appointments to another day just by dragging it to a new date You can let your customers see your calendar so they know when important dates are

6. ADDRESS BOOK You can call a contact just by right clicking on their name There is a speed dial list for the contacts that you call frequently Send messages fast to a contact Quickly schedule a meeting with a contact

7. NOTE REMINDER Put notes on your desktop to remind you of import things Make your notes more eye catching by changing the color Assign your note to a category

8. TASK LIST Add a task list to you desktop Quickly mark tasks complete Change the order of tasks in a task list

9. JOURNAL Open journal entries quickly You can quickly skip through dates in your journal