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IAU HEEFA and ICT4IAL FOLLOW-UP SEMINAR 
18-19 November 2014 
Beytepe Campus, Hacettepe University, Ankara, Turkey 
WHY IS E-ACCESSIBILITY IMPORTANT ? 
THE POINT OF VIEW OF PEOPLE WITH 
DISABILITIES 
Ernestine NGO MELHA 
Association d'Aide à l'Education de l'Enfant Handicapé 
AAEEH 
Contact: aaeeh98@yahoo.fr or melhaernestine@yahoo.fr
Introduction 
The use of ICTs, such as the Internet, is rapidly 
becoming an essential part of the economic, educational 
and social life of many people today 
Therefore it is vital that web sites can be used by all, so 
that persons with disabilities have the same access to 
information as everyone else 
Electronic accessibility, or E-Accessibility refers to initiatives 
taken to ensure that all citizens have access to Information 
Society services. This is about removing the technical, legal 
and other barriers that some people encounter when using 
ICT services.
What is e-accessibility ? 
According to the WHO, e-accessibility refers to the ease of 
use of information and communication technologies (ICTs), 
such as the Internet, by people with disabilities (WHO) 
It focuses on the designing and supplying of ICT products 
which can allow equal access and usage of ICT services to 
vulnerable groups in a community 
is therefore conceived depending on different access and 
usage needs based on diverse limitations facing vulnerable 
ICT users in a respective society
What is e-accessibility ? 
Determining eAccessibility involves three aspects: 
1- perception which means the user is aware of the 
existence of the product or service and is able to access its 
information; 
2- understanding this aspect requires that the language 
used should be apprehensible in a way that the user can 
understand the context and content of information used to 
allow him use the ICT product or service fully; 
3- operating this entails the user being able to reach the 
product or service and be able to use it to interact with others 
and operate it without unnecessary difficulties.
What is e-accessibility ? 
• for people who are blind, web sites for examples need to 
be able to be interpreted by programmes which read text 
aloud and describe any visual images; 
• for people who have low vision, web pages need 
adjustable sized fonts and sharply contrasting colours; and 
• for people who are deaf or hard of hearing, audio 
content should be accompanied by text versions of the 
dialogue. Sign language video can also help make audio 
content more accessible.
International frame of e-accessibility 
regarding people with disabilities 
The Convention on the Rights of Persons with Disabilities 
draws attention to the need to ensure access to ICTs for 
persons with disabilities on an equal basis. 
Along with non-discrimination, equal opportunity, full and 
effective participation and other issues, accessibility is one of 
the 8 general principles of the CRPD. 
The key statement within the CRPD (2006) relevant for ICT 
and people with disabilities is within Article 9:
International frame of e-accessibility 
regarding people with disabilities 
« To enable persons with disabilities to live 
independently and participate fully in all aspects 
of life, States Parties shall take appropriate 
measures to ensure to persons with disabilities 
access, on equal basis with others, to the physical 
environment, to transportation, to information and 
communications, including information and 
communications technologies and systems, and 
other facilities and services open or provided to 
the public, both in urban and rural areas »
At national level 
At the national level, laws and regulations can promote 
compliance with accessibility standards
International education policy regarding 
people with disabilities 
Convention on the Rights of Persons with Disabilities (2006), 
specifically Article 24, should be highlighted as being crucial 
as it advocates inclusive education. 
The UNESCO Policy Guidelines on Inclusion in Education 
(2009) argues that international documents: 
...set out the central elements that need to be addressed in 
order to ensure the right to access to education, the right to 
quality education and the right to respect in the learning 
environment. 
The World Declaration on Education for All, adopted in 
Jomtien (1990), sets out an overall vision: universalizing 
access to education for all children, youth and adults, and 
promoting equity
International education policy regarding 
people with disabilities 
This means being proactive in identifying the barriers that 
many encounter in accessing educational opportunities and 
identifying the resources needed to overcome those barriers 
Inclusive education is a process of strengthening the capacity 
of the education system to reach out to all learners and can 
thus be understood as a key strategy to achieve EFA 
As an overall principle, it should guide all education policies 
and practices, starting from the fact that education is a basic 
human right and the foundation for a more just and equal 
society.
International education policy regarding 
people with disabilities 
The Conclusions and Recommendations of the 48th session 
of the International Conference on Education (ICE) (2008) 
called Inclusive Education: The Way of the Future, 
presented a number of key recommendations including: 
- Policy makers should acknowledge that inclusive 
education is an ongoing process aimed at offering quality 
education for all; 
- Education policy and provision should aim to promote 
school cultures and environments that are child-friendly, 
conducive to effective learning and inclusive of all children
International education policy regarding 
people with disabilities 
Inclusive education can, therefore, be understood as the 
presence (access to education and school attendance), 
participation (quality of the learning experience from the 
learners’ perspective) and achievement (learning processes 
and outcomes across the curriculum) of all learners 
One of the inter-related and mutually supporting key 
principles, which summarizes the perspective, is as follow: 
- Widening participation to increase educational opportunity 
for all learners
Why is e-accessibility important? 
Equal access to information technology and communication 
is now recognized as a fundamental right by the United 
Nations Convention on the Rights of Persons with 
Disabilities. 
The freedom and ability to access and share information is 
a basic human right, building on this right, accessibility is an 
underlying premise throughout the Convention on the Rights 
of People with Disabilities (CPRD) Article 3 and 4 state the 
obligation to: provide accessible information to persons with 
disabilities. 
Article 9 also calls for the need for: the design, 
development, production and distribution of accessible 
information and communications technologies and systems.
Why is e-accessibility important? 
Article 24 emphasises that people with disabilities have a 
right to education without discrimination and on the basis of 
equal opportunity. This clearly implies that accessible 
information is vital for education and learning. 
It is vital that information relevant for learning is accessible to 
ensure equal learning opportunities for all 
ICT supports learning and teaching situations 
 Regarding education generally the CRPD (2006) states 
that, among other requirements, State Parties shall ensure: 
- People with disabilities are not excluded from the general 
education system;
Why is e-accessibility important? 
- People with disabilities are not excluded from the general 
education system; 
- Reasonable accommodation of the individual’s 
requirements is provided; 
- People with disabilities receive the support required to 
facilitate their effective education; 
- People with disabilities learn life and social development 
skills to facilitate their full and equal participation in 
education 
- The learning of Braille, alternative script, augmentative and 
alternative modes, means and formats of communication 
and orientation and mobility skills, and facilitating peer 
support and mentoring;
Why is e-accessibility important? 
- The education of persons, and in particular children, who 
are blind, deaf or deaf-blind, is delivered in the most 
appropriate languages and modes and means of 
communication for the individual; 
- Training of Education staff should include disability 
awareness and the use of augmentative and alternative 
modes or formats of communication, educational techniques 
and materials to support people with disabilities 
In relation to the key principles for building an Information 
Society, the WSIS every person should have the possibility 
of acquiring the skills needed to understand and participate 
in the information society.
Why is e-accessibility important? 
The use of ICTs should be fostered at all levels of lifelong 
learning, taking into account the special needs of people 
with disabilities and other disadvantaged or vulnerable 
groups. 
To ensure equal learning opportunities it is vital that 
learners with disabilities in particular can find and access 
relevant information. Access to information about education 
is a mechanism that supports participation in lifelong 
learning. Inaccessible information excludes groups of 
learners with special needs from finding out about 
educational opportunities that may be open to them and 
possible support they can access to effectively participate in 
education. This inequality can only be addressed by 
ensuring information about all aspects of education is 
accessible for everyone.
Why is e-accessibility important? 
Within the CRPD proposition, the word equity should be 
stressed; equity implies something more than equal 
opportunities (or having access to the same opportunities to 
take part in educational activities as everyone else). Equity 
implies people’s individual needs being met in inclusive 
settings through differentiated approaches that take learner 
diversity into account 
Effective participation in lifelong learning requires learning to 
learn skills that lead to independence in learning activities. 
The ability to access relevant information for and about 
education is a crucial skill for learning. When learners have 
restricted access to information they have restricted access to 
learning opportunities and it requires active solutions on the 
part of all stakeholders in lifelong learning to remove these 
restrictions.
Challenges 
Barriers are obstacles that make it difficult or even 
impossible for persons with disability to either access or 
make use of ICT facility or service. In this aspect, reasons 
leading to inaccessible ICTs include 
• the lack of accessible content; 
• the incompatibility of software with assistive devices 
• the lack of adequate services, and especially of websites 
that visually impaired persons can read and navigate 
through easily 
• the lack of wide standards
Challenges 
Another barrier appear to be the speed in which technology 
changes in today’s world and the mandate of the CRPD to 
make accessible and assistive ICT available and affordable. 
Although limited access to information and knowledge 
impacts on all people, the consequences are more strongly 
felt by people with disabilities, who require information to be 
provided in accessible formats 
Invisibility of people with disability in statistics 
Persons with disabilities are often invisible in policies’ 
formulation process and statistics. Even when they are 
visible, their visibility is limited to persons with disability within 
medical meaning. 
.
Challenges 
In Less Developping Countries (LDC), access to technology 
for people with disabilities may not be central issue.
Recommendation 
Raise awareness and advocacy on accessibility of 
learning materials for persons with disabilities in a 
lifelong learning perspective and inclusion of persons 
with disabilities in the community
Thank you for your kind attention ! 
Contacts : 
Site : https://sites.google.com/site/aaeeh98/ 
aaeeh98@yahoo.fr 
melhaernestine@yahoo.fr

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E assessibility disabilities

  • 1. IAU HEEFA and ICT4IAL FOLLOW-UP SEMINAR 18-19 November 2014 Beytepe Campus, Hacettepe University, Ankara, Turkey WHY IS E-ACCESSIBILITY IMPORTANT ? THE POINT OF VIEW OF PEOPLE WITH DISABILITIES Ernestine NGO MELHA Association d'Aide à l'Education de l'Enfant Handicapé AAEEH Contact: aaeeh98@yahoo.fr or melhaernestine@yahoo.fr
  • 2. Introduction The use of ICTs, such as the Internet, is rapidly becoming an essential part of the economic, educational and social life of many people today Therefore it is vital that web sites can be used by all, so that persons with disabilities have the same access to information as everyone else Electronic accessibility, or E-Accessibility refers to initiatives taken to ensure that all citizens have access to Information Society services. This is about removing the technical, legal and other barriers that some people encounter when using ICT services.
  • 3. What is e-accessibility ? According to the WHO, e-accessibility refers to the ease of use of information and communication technologies (ICTs), such as the Internet, by people with disabilities (WHO) It focuses on the designing and supplying of ICT products which can allow equal access and usage of ICT services to vulnerable groups in a community is therefore conceived depending on different access and usage needs based on diverse limitations facing vulnerable ICT users in a respective society
  • 4. What is e-accessibility ? Determining eAccessibility involves three aspects: 1- perception which means the user is aware of the existence of the product or service and is able to access its information; 2- understanding this aspect requires that the language used should be apprehensible in a way that the user can understand the context and content of information used to allow him use the ICT product or service fully; 3- operating this entails the user being able to reach the product or service and be able to use it to interact with others and operate it without unnecessary difficulties.
  • 5. What is e-accessibility ? • for people who are blind, web sites for examples need to be able to be interpreted by programmes which read text aloud and describe any visual images; • for people who have low vision, web pages need adjustable sized fonts and sharply contrasting colours; and • for people who are deaf or hard of hearing, audio content should be accompanied by text versions of the dialogue. Sign language video can also help make audio content more accessible.
  • 6. International frame of e-accessibility regarding people with disabilities The Convention on the Rights of Persons with Disabilities draws attention to the need to ensure access to ICTs for persons with disabilities on an equal basis. Along with non-discrimination, equal opportunity, full and effective participation and other issues, accessibility is one of the 8 general principles of the CRPD. The key statement within the CRPD (2006) relevant for ICT and people with disabilities is within Article 9:
  • 7. International frame of e-accessibility regarding people with disabilities « To enable persons with disabilities to live independently and participate fully in all aspects of life, States Parties shall take appropriate measures to ensure to persons with disabilities access, on equal basis with others, to the physical environment, to transportation, to information and communications, including information and communications technologies and systems, and other facilities and services open or provided to the public, both in urban and rural areas »
  • 8. At national level At the national level, laws and regulations can promote compliance with accessibility standards
  • 9. International education policy regarding people with disabilities Convention on the Rights of Persons with Disabilities (2006), specifically Article 24, should be highlighted as being crucial as it advocates inclusive education. The UNESCO Policy Guidelines on Inclusion in Education (2009) argues that international documents: ...set out the central elements that need to be addressed in order to ensure the right to access to education, the right to quality education and the right to respect in the learning environment. The World Declaration on Education for All, adopted in Jomtien (1990), sets out an overall vision: universalizing access to education for all children, youth and adults, and promoting equity
  • 10. International education policy regarding people with disabilities This means being proactive in identifying the barriers that many encounter in accessing educational opportunities and identifying the resources needed to overcome those barriers Inclusive education is a process of strengthening the capacity of the education system to reach out to all learners and can thus be understood as a key strategy to achieve EFA As an overall principle, it should guide all education policies and practices, starting from the fact that education is a basic human right and the foundation for a more just and equal society.
  • 11. International education policy regarding people with disabilities The Conclusions and Recommendations of the 48th session of the International Conference on Education (ICE) (2008) called Inclusive Education: The Way of the Future, presented a number of key recommendations including: - Policy makers should acknowledge that inclusive education is an ongoing process aimed at offering quality education for all; - Education policy and provision should aim to promote school cultures and environments that are child-friendly, conducive to effective learning and inclusive of all children
  • 12. International education policy regarding people with disabilities Inclusive education can, therefore, be understood as the presence (access to education and school attendance), participation (quality of the learning experience from the learners’ perspective) and achievement (learning processes and outcomes across the curriculum) of all learners One of the inter-related and mutually supporting key principles, which summarizes the perspective, is as follow: - Widening participation to increase educational opportunity for all learners
  • 13. Why is e-accessibility important? Equal access to information technology and communication is now recognized as a fundamental right by the United Nations Convention on the Rights of Persons with Disabilities. The freedom and ability to access and share information is a basic human right, building on this right, accessibility is an underlying premise throughout the Convention on the Rights of People with Disabilities (CPRD) Article 3 and 4 state the obligation to: provide accessible information to persons with disabilities. Article 9 also calls for the need for: the design, development, production and distribution of accessible information and communications technologies and systems.
  • 14. Why is e-accessibility important? Article 24 emphasises that people with disabilities have a right to education without discrimination and on the basis of equal opportunity. This clearly implies that accessible information is vital for education and learning. It is vital that information relevant for learning is accessible to ensure equal learning opportunities for all ICT supports learning and teaching situations  Regarding education generally the CRPD (2006) states that, among other requirements, State Parties shall ensure: - People with disabilities are not excluded from the general education system;
  • 15. Why is e-accessibility important? - People with disabilities are not excluded from the general education system; - Reasonable accommodation of the individual’s requirements is provided; - People with disabilities receive the support required to facilitate their effective education; - People with disabilities learn life and social development skills to facilitate their full and equal participation in education - The learning of Braille, alternative script, augmentative and alternative modes, means and formats of communication and orientation and mobility skills, and facilitating peer support and mentoring;
  • 16. Why is e-accessibility important? - The education of persons, and in particular children, who are blind, deaf or deaf-blind, is delivered in the most appropriate languages and modes and means of communication for the individual; - Training of Education staff should include disability awareness and the use of augmentative and alternative modes or formats of communication, educational techniques and materials to support people with disabilities In relation to the key principles for building an Information Society, the WSIS every person should have the possibility of acquiring the skills needed to understand and participate in the information society.
  • 17. Why is e-accessibility important? The use of ICTs should be fostered at all levels of lifelong learning, taking into account the special needs of people with disabilities and other disadvantaged or vulnerable groups. To ensure equal learning opportunities it is vital that learners with disabilities in particular can find and access relevant information. Access to information about education is a mechanism that supports participation in lifelong learning. Inaccessible information excludes groups of learners with special needs from finding out about educational opportunities that may be open to them and possible support they can access to effectively participate in education. This inequality can only be addressed by ensuring information about all aspects of education is accessible for everyone.
  • 18. Why is e-accessibility important? Within the CRPD proposition, the word equity should be stressed; equity implies something more than equal opportunities (or having access to the same opportunities to take part in educational activities as everyone else). Equity implies people’s individual needs being met in inclusive settings through differentiated approaches that take learner diversity into account Effective participation in lifelong learning requires learning to learn skills that lead to independence in learning activities. The ability to access relevant information for and about education is a crucial skill for learning. When learners have restricted access to information they have restricted access to learning opportunities and it requires active solutions on the part of all stakeholders in lifelong learning to remove these restrictions.
  • 19. Challenges Barriers are obstacles that make it difficult or even impossible for persons with disability to either access or make use of ICT facility or service. In this aspect, reasons leading to inaccessible ICTs include • the lack of accessible content; • the incompatibility of software with assistive devices • the lack of adequate services, and especially of websites that visually impaired persons can read and navigate through easily • the lack of wide standards
  • 20. Challenges Another barrier appear to be the speed in which technology changes in today’s world and the mandate of the CRPD to make accessible and assistive ICT available and affordable. Although limited access to information and knowledge impacts on all people, the consequences are more strongly felt by people with disabilities, who require information to be provided in accessible formats Invisibility of people with disability in statistics Persons with disabilities are often invisible in policies’ formulation process and statistics. Even when they are visible, their visibility is limited to persons with disability within medical meaning. .
  • 21. Challenges In Less Developping Countries (LDC), access to technology for people with disabilities may not be central issue.
  • 22. Recommendation Raise awareness and advocacy on accessibility of learning materials for persons with disabilities in a lifelong learning perspective and inclusion of persons with disabilities in the community
  • 23. Thank you for your kind attention ! Contacts : Site : https://sites.google.com/site/aaeeh98/ aaeeh98@yahoo.fr melhaernestine@yahoo.fr