1. DUANE BUZIAK
56 York Ct (804)212-8663
Washington C.H., Ohio 43160 duanebuziak@gmail.com
BUSINESS MANAGER / BUSINESS CONSULTANT
Energetic, organized, results-oriented manager with diverse and broad experience in banking
management, small business development, underwriting, retail operations and sales. Skilled at
negotiating, developing and executing business initiatives that drive customer growth and deliver on
operational objectives. Highly effective team leader with proven ability to develop relationships with
clients built on a high level of trust, ethics, and confidence. Ability to speak conversational Spanish.
• New business acquisition • Loan originator and processor
• Business to business consulting • Ensure regulatory compliance
• Time value of money, derivatives • Small business risk analysis
• Retail operation and management • Pipeline development
SELECTED ACHIEVEMENTS
• Orchestrated BCCR internal audit procedures Bank of America.
• Effective implementation of targeted market segmentation
• Increased productivity to double quota; instilled tools for better recognition
• Streamlined procedures to raise efficiency, eliminate overhead expenses
• Promoted to Assistant Vice President in two of the largest commercial banks in United States
• Retained all key personnel; leveraged metrics to consistently exceed retention rate
• Sales Manager of the Year (Media Play 2004)
• 700% business sales SPPY over March 2006; niche marketing, cross-selling specialist
• Consecutive perfect mystery shops-lobby leadership. Top score in Central VA
• Ranked #4 in Central VA client satisfaction, #1 in business lending 4th Qtr 2008 at BB&T
• Empowering / educating employees to improve delegation, increase advancement
• Mastered social media, online recognition and penetration through internet medium expertise
• Nominated to Advisory Board in business to business power team
• Certifications to include Elite Compliance Audits, Business Lending and Treasury Management
PROFESSIONAL EXPERIENCE
HUNTINGTON NATIONAL BANK, WASHINGTON C.H., OHIO April 2010 - present
BANKING OFFICER / MANAGER
• #1 ACAPS score in district and consistently near top in region
• 100% Loan Compliance Audit May 2010, 103.9% YTD Overall Summary
• Consultative Sales Tactician; Top Cross Sell in both personal and business platform
• Crystal Reporting, ESS, PBA, CRISP, OCR, MAX, APECS, Passport Systems
• Outbound Demand Generation, Acquisition Specialist
• Top Profit Center in excess of $100MM Deposit Base
• Life Health Variable Annuities License (Ohio)
• Developing and enhancing partnerships across the spectrum removing all barriers
• Orchestrating with Chamber President for Business “Lunch and Learn Series”
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2. HEARTLAND PAYMENT SYSTEMS, MIDLOTHIAN, VA July 2009 – April 2010
RELATIONSHIP MANAGER
• Business to business sales; new business acquisition through referral network, cold calling
• Specializing in small business development, initiating proposals, outbound demand generation
• System invoice, matrices, conversion, hardware / software integration. ACH and RDC
• Risk analysis and assessment; diversification of portfolio; negotiate margin; full disclosure
• Advocate for small business; residuals to ensure vested interest in success of owner
BB&T, RICHMOND, VA June 2008-July 2009
FINANCIAL CENTER LEAD II/AVP
• Certified credit analyst / loan officer and origination manager, underwriting, loan closing
• Specialized in small business development, outbound demand generation
• Profitability, expense allocation, budget forecasts and performance evaluations
• Analyzed financial statement, title, deed; prepared documentation for higher level authorization
• Promoted to Officer / Assistant Vice President in just two months
BANK OF AMERICA, RICHMOND, VA April 2005 - June 2008
BANKING CENTER MANAGER II/AVP
• Certified loan officer mortgages / refinance / home equity, secured / unsecured
• Doubled sales quotas by enhancing awareness , developed marketing strategy
• Coaching associates to the highest standards creating several promotions
• Accountability for wires, new accounts, financial performance, cost effectiveness
• Managed Entire Operation to include all operational and audit procedures
EDUCATION
STATE UNIVERSITY OF NY COLLEGE AT BUFFALO
Bachelor of Science, Business, 1997
Graduated magna cum laude, Top 5 in Business
ADDITIONAL QUALIFICATIONS
• Licensed Life Health Variable Annuities, OH (License # 817581)
• Notary Public Commonwealth of Virginia, State of Ohio; Medallion Signature Guarantee
• Experienced with UNIX, home network set-up
• Proficient in Microsoft Office applications—PowerPoint, Excel, Word, Access, Quicken,
Exchange, Outlook, Project, Visio
• Loan Solutions, Laser Pro, Bank Pro, Client Central, Merlin, Insight, PRO, TAO Systems
• Bonded
COMMUNITY INVOLVEMENT AND CIVIC ORGANIZATIONS
• Fayette County Chamber
• Ambassador for the Glen Allen Business Professionals Association
• Retail Merchants Assoc of Central VA
• Chesterfield Chamber, Hopewell Chamber, and Powhatan Chamber
• Greater Jefferson Davis Civic Association
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3. • PRO, SCAN, Richmond Referral Forum. LinkedIn B2B Power Teams
• Financial Literacy Programs in accordance with Carnegie Library and Community Action
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