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Design Thinking
anD Business
MoDel Design
Design Thinking and Business Model Design




                                                  Design
                                                 Thinking
                      Twitter Hashtag: #DTCass              inTro
innovation
                                             conTexT
            Value
        Configuration
                               What          ParaDigM

                                                            aPPlicaTion
                                                 Thinking
Strategy
                                                 ToolS
                         Design       How

                        Thinking
                                                  Busines
    Systems
    Thinking
                                                   Model
                                                  canvas
                                   Busines
                                    Model
                                   Design
inTro
context
change


           Design
          Thinking
                     conTexT
systems thinking
Cartesian & Analytical   Systems & Design Thinking

  reductionist              dynamic

  cause & effect            complexity

  linear                    feedback loops




                                 What
                                         conTexT
Design Thinking
× making things look pretty
× uncertainty absorption mechanisms
× ivory tower product development
× balance sheet acrobatics
“Businesspeople don’t
just need to understand
designers better; they                            What
need to become designers.”                               ParaDigM
Roger Martin, Dean, Rotman School of Management
be creative

DISRUPT YOUR
THINKING
> Vision & Ideation

> Exploratory Play

> Empathetic & Human centred

> Participatory

                               How
                                     aPPlicaTion
Design Thinking

money   +   magic       =       business model
                                innovation

                    Systems
                    Thinking
                                Design
                               Thinking
                    Strategy




                                          What
                                                 ParaDigM
think
differently



    How
          Thinking
challenge
assumptions
&
heuristics
              How
                    Thinking
3∂


     µ
               sweet
                spot


         How
               Thinking
business models
DEF=BusinessModel


A business model describes
the rationale of how an
organization creates, delivers,
and captures value.

                            sweet
...a value proposition       spot   How
                                          ToolS
biz model canvas



        sweet
         spot



                How
                      aPPlicaTion
canvas




         How
               aPPlicaTion
application

 “We are in the
 business of ...”


                    How
                          aPPlicaTion

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