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1
Social Content
    The Future of Connecting
Relevant Content with People
            By Sandra D’Souza




                 2
Today
•   A little about Curate Bee and me
•   The shift in knowledge economy
•   What is Social Knowledge?
•   The Social Knowledge Economy
•   Why it’s important to connect people with relevant content
•   Important Strategies
•   Q&A




“feel free to tweet and post comments during this presentation:
@curatebee #actkm12”                                         3
Who are We?




              4
Curate Bee
• Started in 2012 and growing superfast
• 100% Australian and female-owned
• Focuses on content curation services on social
  media platforms but due to demand we are now
  expanding to:
  –   social media marketing,
  –   social media training,
  –   creative marketing design,
  –   implementing integrated cloud systems and,
  –   copywriting

                                             5
My background
• Completed 3 degrees in Business and Accounting
  including an MBA from MGSM
• Worked in Canberra, Sydney, Singapore, New York
  City, Ibiza and London
• Mainly focused on Media and IT industries and spend
  20 years working with businesses to grow their
  revenue using strategic approaches
• Companies include MTV Europe, Perot
  Systems/UBS, EMI Records, News Interactive, Telstra
  (for Westpac & Woolworths) as well as consulted
  many fast growth entrepreneurial companies


                                           6
How we deliver Social Media

  • Curation                              • Strategy
  • Copywriting                           • Implementation




                  Content   Marketing




                  Design    Integration

  • Concepts                              • Cloud systems
  • Delivery                              • Interactive
                                            technologies




                                                       7
The Shift in Knowledge Economy

But first you need to get your systems in place




                                       8
The Shift in Knowledge Economy
                 Old Model – Working in Silos




 Manufacturing      IT           Accounts        Marketing




                         Retrieved from newvaluestreams.com.
                                                     9
Case Study no. 1
                                                          Saasu
                                                       (Accounting)

                Saferpay                    Webex
                (Payment                   (Document
                Solution)                    Mgmt)
                                 DTH
                             Development
                             (Conference
                                Rego)
                 Joomla                                                Onmi &
                                                                      Roundcube
                (Website)
                                                                       (Email)
                              MailChimp
                                                                                  Social Media
                               (Email                                               accounts
                              Marketing)




This organisation has no CRM, collaboration tools, online calendar, self service
cms or blog, social media plug-ins AND none of the systems above TALK to
                                                                10
each other!
The Shift in Knowledge Economy
     New Model




Connectivity and integration
  connects people in an
       organisation




                               Retrieved from WDD.com
                                                    11
Case Study no. 1

                                           (website)
                              (Online CRM)
                                                     (Online Events)



(Online Collaboration
                             (Online Marketing)      (Payment system)
  and Doc Mgmt)




          (Online
                             (Online Project Mgmt)      (Accounting)
email, calendar, software)                                             12
Case Study no. 2

Slides not included
Unfortunately, Case Study No. 2 is
somewhat sensitive as it has not been
released yet




                                        13
What is Social Knowledge?




                            14
What is Social Knowledge?
Our definition:

“Continuous dialogue on open connected digital
 platforms between people and organisations
   based around content, ideas and subject
                   matter.”



                                    15
What is Social Knowledge?
Social Media is not going away and it is not only for the young.
The fastest growing social media users are women over the age of
55 years old.
Social media is quickly becoming a digital
platform of choice to share knowledge.
The sharing and collaboration of
knowledge is the new movement of
knowledge economy where people are
being driven by the assumption that
surrounding people possess more
knowledge about the situation or subject.
The more people are connected to the
content, the more likely it is relevant to
them. Hence the term, social knowledge.           16
The Social Knowledge Economy




                           17
The Social Knowledge Economy
• Content Creation is still relevant
  and the social knowledge economy
  relies on them even more so
• However the publishing and
  sharing of content is expected to
  be free as well as the ability to
  share it with as many people as
  possible.
• Now it is regarded that the more
  people you share your content
  with, the more credible you are.
  The KPIs are so obvious among the
  share links that transparency in
  your work is more important than
  ever before.
                                       18
Why it’s important to connect people
        with relevant content




                                19
The Importance of Relevant Content
      67% of us experience information overload




                                            20
In the next 60 seconds…
                   9 blogs will be published




              175,000 tweets will be sent



                   700,000 status updates will be posted



2,000,000 videos will be watched

                                               21
The Importance of Relevant Content
• If you are a subject expert
  matter, professional
  organisation or specialty
  organisation, you must
  connect people with your
  content
• User engagement is more
  important that just
  publishing content on your
  site
• People are more likely to
  find out about you from
  social media contacts than
  via search engines
                                22
Important Strategies




                       23
Curating Content

               Ask your
               audience



Investigate
   social
              Relevent    Leverage
              Content       data
 mentions



               Unearth
               trending
                 topics


                                     24
Sharing Content
1.   Start curating relevant articles similar to your expertise to all social
     media platforms




2.   Post them 3 to 5 times a week between 9am and 3pm Monday to
     Friday

3.   Never post after 3pm on Friday or after 8pm unless your topic is
     relevant to entertainment or celebrity gossip

4.   Promptly respond to comments made about your posts especially
     thanking or liking them

                                                            25
Important Strategies
As we move toward 2013, remember this:


     Great content + Other people = Growth.




                                         26
Important Strategies
You can implement these strategies bookmarking the relevant
news websites with targeted content and sharing them on all
social media platforms

Or use curation application like NewzSocial




Or have someone do it for you (hint hint)       27
Business Card Draw
Offering a free month of our Content Curation Service Lite Pack valued at
$500 to the winner of our business card draw. The winner will receive
curation service of up to 5 relevant articles a week, post them to their social
media accounts at the most effective timing to increase readability.
Hand in your business card or contact details if you are interested.




                                                               28
Questions?




             29
30

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D'souza social content

  • 1. 1
  • 2. Social Content The Future of Connecting Relevant Content with People By Sandra D’Souza 2
  • 3. Today • A little about Curate Bee and me • The shift in knowledge economy • What is Social Knowledge? • The Social Knowledge Economy • Why it’s important to connect people with relevant content • Important Strategies • Q&A “feel free to tweet and post comments during this presentation: @curatebee #actkm12” 3
  • 5. Curate Bee • Started in 2012 and growing superfast • 100% Australian and female-owned • Focuses on content curation services on social media platforms but due to demand we are now expanding to: – social media marketing, – social media training, – creative marketing design, – implementing integrated cloud systems and, – copywriting 5
  • 6. My background • Completed 3 degrees in Business and Accounting including an MBA from MGSM • Worked in Canberra, Sydney, Singapore, New York City, Ibiza and London • Mainly focused on Media and IT industries and spend 20 years working with businesses to grow their revenue using strategic approaches • Companies include MTV Europe, Perot Systems/UBS, EMI Records, News Interactive, Telstra (for Westpac & Woolworths) as well as consulted many fast growth entrepreneurial companies 6
  • 7. How we deliver Social Media • Curation • Strategy • Copywriting • Implementation Content Marketing Design Integration • Concepts • Cloud systems • Delivery • Interactive technologies 7
  • 8. The Shift in Knowledge Economy But first you need to get your systems in place 8
  • 9. The Shift in Knowledge Economy Old Model – Working in Silos Manufacturing IT Accounts Marketing Retrieved from newvaluestreams.com. 9
  • 10. Case Study no. 1 Saasu (Accounting) Saferpay Webex (Payment (Document Solution) Mgmt) DTH Development (Conference Rego) Joomla Onmi & Roundcube (Website) (Email) MailChimp Social Media (Email accounts Marketing) This organisation has no CRM, collaboration tools, online calendar, self service cms or blog, social media plug-ins AND none of the systems above TALK to 10 each other!
  • 11. The Shift in Knowledge Economy New Model Connectivity and integration connects people in an organisation Retrieved from WDD.com 11
  • 12. Case Study no. 1 (website) (Online CRM) (Online Events) (Online Collaboration (Online Marketing) (Payment system) and Doc Mgmt) (Online (Online Project Mgmt) (Accounting) email, calendar, software) 12
  • 13. Case Study no. 2 Slides not included Unfortunately, Case Study No. 2 is somewhat sensitive as it has not been released yet 13
  • 14. What is Social Knowledge? 14
  • 15. What is Social Knowledge? Our definition: “Continuous dialogue on open connected digital platforms between people and organisations based around content, ideas and subject matter.” 15
  • 16. What is Social Knowledge? Social Media is not going away and it is not only for the young. The fastest growing social media users are women over the age of 55 years old. Social media is quickly becoming a digital platform of choice to share knowledge. The sharing and collaboration of knowledge is the new movement of knowledge economy where people are being driven by the assumption that surrounding people possess more knowledge about the situation or subject. The more people are connected to the content, the more likely it is relevant to them. Hence the term, social knowledge. 16
  • 17. The Social Knowledge Economy 17
  • 18. The Social Knowledge Economy • Content Creation is still relevant and the social knowledge economy relies on them even more so • However the publishing and sharing of content is expected to be free as well as the ability to share it with as many people as possible. • Now it is regarded that the more people you share your content with, the more credible you are. The KPIs are so obvious among the share links that transparency in your work is more important than ever before. 18
  • 19. Why it’s important to connect people with relevant content 19
  • 20. The Importance of Relevant Content 67% of us experience information overload 20
  • 21. In the next 60 seconds… 9 blogs will be published 175,000 tweets will be sent 700,000 status updates will be posted 2,000,000 videos will be watched 21
  • 22. The Importance of Relevant Content • If you are a subject expert matter, professional organisation or specialty organisation, you must connect people with your content • User engagement is more important that just publishing content on your site • People are more likely to find out about you from social media contacts than via search engines 22
  • 24. Curating Content Ask your audience Investigate social Relevent Leverage Content data mentions Unearth trending topics 24
  • 25. Sharing Content 1. Start curating relevant articles similar to your expertise to all social media platforms 2. Post them 3 to 5 times a week between 9am and 3pm Monday to Friday 3. Never post after 3pm on Friday or after 8pm unless your topic is relevant to entertainment or celebrity gossip 4. Promptly respond to comments made about your posts especially thanking or liking them 25
  • 26. Important Strategies As we move toward 2013, remember this: Great content + Other people = Growth. 26
  • 27. Important Strategies You can implement these strategies bookmarking the relevant news websites with targeted content and sharing them on all social media platforms Or use curation application like NewzSocial Or have someone do it for you (hint hint) 27
  • 28. Business Card Draw Offering a free month of our Content Curation Service Lite Pack valued at $500 to the winner of our business card draw. The winner will receive curation service of up to 5 relevant articles a week, post them to their social media accounts at the most effective timing to increase readability. Hand in your business card or contact details if you are interested. 28
  • 30. 30

Editor's Notes

  1. Abstract:
  2. Ask your audience – Want to know what matters to your target audience? Just ask them. Too many times, marketers guess at what their audiences might be interested, instead of directly asking them. You can do this in person, through email newsletters and via social media channels such as Twitter and Facebook.Leverage data – One of the best ways to create relevant content is to see what’s worked before, whether it’s downloads, shares, social media mentions, page views, or some other type of measurement. What did you audience respond to in the past? You can see what’s been successful, and try to find a way to put a different spin on the same topic. To do this, you need to be familiar with both web and social media analytics tools.Unearth trending topics – It may be a broad, but looking at different trending topics – via search and social media channels – may help spark ideas and give you a better understanding of what your audience is interested in a higher level. Investigate social mentions – If you want to see what’s hot in a particular industry or category, track them using a social media management or analytics tool. Seeing what people are sharing and saying around a particular topic can give you important insights into what your audience is interested in. For example, we use HootSuite to track a number of industry keywords, such as content marketing, SEO copywriting, content optimization and many others.
  3. Point 3 – where did you get this from? Highly incorrect from my perspective.
  4. http://socialmediatoday.com/feldmancreative/895511/what-do-other-people-have-do-my-content-marketing – Read this - very powerful closer in terms of shift from pushing sales message to giving selflessly
  5. Let’s speak about this tomorrow.
  6. Why don’t you do a business card draw as well? One person gets free service etc?