The document discusses a community campaign to save a threatened local emergency department. An integrated suite of collaborative social media tools was developed using mobile and cloud technologies to share information about the campaign. These included Twitter, Hootsuite, Facebook, WordPress blog and pages, Skype, YouTube/Vimeo. The tools helped engage the community, media and politicians. The campaign made progress in documenting its efforts and exposing team members to useful social media strategies, though the outcome of saving the emergency department was still pending.
The document discusses a company called "Company Bioclimatic Houses" located in Valencia, Spain. The company promotes bioclimatic houses as an environmentally friendly and affordable housing option. Some advantages of working with the company are that they have partners with relevant expertise and an informatic assistant to help with technology needs. While working on a project to create a blog, the group encountered three problems: not having enough time, too many people in the group, and issues meeting with their informatic assistant. To address these problems, they met outside of class, divided the work into groups, and communicated with their assistant via email.
Freedom to Succeed - Dwell in PossibilityMiguel Guhlin
1. The document discusses how technology is changing education, with tablets becoming more prevalent in schools and expected to outnumber computers within 5 years.
2. BYOT/BYOD initiatives are becoming more common, allowing students to use their own devices in school, though this challenges standardization.
3. The concept of a "post-digital school" is introduced, where ubiquitous technology access transforms life, work and learning rather than being a novelty. This requires rethinking policies around device use.
Parents,Children, Educators, Technology working together Mary Loftus
This document discusses the role of parents, children, educators, and technology. It notes that teachers can teach and learn from students online without physical walls. It also mentions that people can work collaboratively online across distances to solve problems. The document then asks how we can guide children to thrive in this digital world. It notes that parents need to be involved in their children's technology use. Finally, it provides examples of projects where parents, teachers, and students are working together on technology and internet safety initiatives.
yMedia in collaboration with Give a Little and Mohawk Media have bought you the Online Toolkit.
The Online Toolkit is a great overview of free and low cost online tools suitable for community groups.
It will be a fantastic resource for students and community groups competing in the yMedia Challenge.
Best of all - it’s free! You can download the full version of 'Online Toolkit v1.0' from our website: http://www.ymedia.co.nz
Building Sites Around Social Objects - Web 2.0 Expo SF 2009Jyri Engeström
1) Social network theory focuses on links between people but does not explain what specifically connects particular groups of people.
2) Another theory argues that people connect through shared social objects, not just to each other. When social services fail to offer ways for users to create new social objects, the connections themselves become the object.
3) Successful services like Flickr, Delicious, and YouTube allowed people to create social objects around photos, bookmarks, and videos, respectively.
Get Ready for the Future: Where is elearning heading?Carol Skyring
These are the presentation slides from my session at LearnX in Melbourne, June 2008 - Get ready for the Future:
Where is elearning heading? You can watch the intro video at: http://www.youtube.com/watch?v=sUVb2f2aGfI
This document summarizes Eilidh Dickson's final project exploring how personal informatics can help people feel like they have a more balanced life. Through user research, Eilidh identified three key themes: communication with family/friends, food/eating habits, and personal prioritizing/planning. She focused on prioritizing, where insights included people only sharing important calendar events, wanting to be productive when logging activities, feeling silly scheduling personal time but interested in tracking activities, and needing reminders of priorities. Eilidh's design challenge is to help people prioritize to feel more balanced as busy lifestyles make priorities difficult to maintain.
The document provides information about the Annual CROA Conference 2010 which will take place on October 13th-14th in Manchester, UK. The conference aims to promote advocacy, rights, and participation with a focus on digital engagement. Details include the schedule of speakers, workshops, and activities over the two days. There will be opportunities for participants to get involved through social media, interviews, blogs, and an open space session. The conference also aims to share information online with those unable to attend through live blogging and social reporting.
The document discusses a company called "Company Bioclimatic Houses" located in Valencia, Spain. The company promotes bioclimatic houses as an environmentally friendly and affordable housing option. Some advantages of working with the company are that they have partners with relevant expertise and an informatic assistant to help with technology needs. While working on a project to create a blog, the group encountered three problems: not having enough time, too many people in the group, and issues meeting with their informatic assistant. To address these problems, they met outside of class, divided the work into groups, and communicated with their assistant via email.
Freedom to Succeed - Dwell in PossibilityMiguel Guhlin
1. The document discusses how technology is changing education, with tablets becoming more prevalent in schools and expected to outnumber computers within 5 years.
2. BYOT/BYOD initiatives are becoming more common, allowing students to use their own devices in school, though this challenges standardization.
3. The concept of a "post-digital school" is introduced, where ubiquitous technology access transforms life, work and learning rather than being a novelty. This requires rethinking policies around device use.
Parents,Children, Educators, Technology working together Mary Loftus
This document discusses the role of parents, children, educators, and technology. It notes that teachers can teach and learn from students online without physical walls. It also mentions that people can work collaboratively online across distances to solve problems. The document then asks how we can guide children to thrive in this digital world. It notes that parents need to be involved in their children's technology use. Finally, it provides examples of projects where parents, teachers, and students are working together on technology and internet safety initiatives.
yMedia in collaboration with Give a Little and Mohawk Media have bought you the Online Toolkit.
The Online Toolkit is a great overview of free and low cost online tools suitable for community groups.
It will be a fantastic resource for students and community groups competing in the yMedia Challenge.
Best of all - it’s free! You can download the full version of 'Online Toolkit v1.0' from our website: http://www.ymedia.co.nz
Building Sites Around Social Objects - Web 2.0 Expo SF 2009Jyri Engeström
1) Social network theory focuses on links between people but does not explain what specifically connects particular groups of people.
2) Another theory argues that people connect through shared social objects, not just to each other. When social services fail to offer ways for users to create new social objects, the connections themselves become the object.
3) Successful services like Flickr, Delicious, and YouTube allowed people to create social objects around photos, bookmarks, and videos, respectively.
Get Ready for the Future: Where is elearning heading?Carol Skyring
These are the presentation slides from my session at LearnX in Melbourne, June 2008 - Get ready for the Future:
Where is elearning heading? You can watch the intro video at: http://www.youtube.com/watch?v=sUVb2f2aGfI
This document summarizes Eilidh Dickson's final project exploring how personal informatics can help people feel like they have a more balanced life. Through user research, Eilidh identified three key themes: communication with family/friends, food/eating habits, and personal prioritizing/planning. She focused on prioritizing, where insights included people only sharing important calendar events, wanting to be productive when logging activities, feeling silly scheduling personal time but interested in tracking activities, and needing reminders of priorities. Eilidh's design challenge is to help people prioritize to feel more balanced as busy lifestyles make priorities difficult to maintain.
The document provides information about the Annual CROA Conference 2010 which will take place on October 13th-14th in Manchester, UK. The conference aims to promote advocacy, rights, and participation with a focus on digital engagement. Details include the schedule of speakers, workshops, and activities over the two days. There will be opportunities for participants to get involved through social media, interviews, blogs, and an open space session. The conference also aims to share information online with those unable to attend through live blogging and social reporting.
Three Discriminators That Allow Companies To Grow To A Billion Dollars In Ten...SalesLabDC
This document discusses how open source practices and the rise of the internet have enabled some companies to grow rapidly to a billion dollar valuation within 10 years. It examines Google, Facebook, and Ning as examples and identifies some common factors in their success, including leveraging the internet and user data, adopting web 2.0 practices, and utilizing open source software and development models. The document also explores how these trends have changed business practices and opportunities.
The document discusses building collaboration within the HimGlo movement through the use of technology. It proposes that an online platform could help foster relationships, share resources, and build a shared identity. The platform would allow participants to communicate, share ideas and testimonies, coordinate events, and collaborate on projects from a central online location. The goal is to inspire and empower Nepali/Himalayan Christian leaders through greater connectivity and partnership.
The document discusses the rise of social media and its application to the built environment sector. It introduces Be2Camp as the world's first unconference focused on web 2.0 and sustainability in construction, architecture, engineering and facilities management. It provides an overview of Be2Camp's activities to date, upcoming events, and resources available through the organization to help professionals start utilizing social media.
1-2-3 Play with Me! Recognizing and Valuing the Power of Playmilfamln
Across the lifespan, play serves a pivotal role in our development and learning. And while for the most part development unfolds in a predictable and logical set of stages and sequences, there is much we can do through play, to ensure happier and healthier children. This webinar will provide a context for seeing the power of play and how it is necessary for success in school and in life. Recommended practices and research on how to support children’s play will be provided.
Objectives:
1. Better understand the importance of play, exploration, and early experiences on development and learning
2. Use common play milestones and states as a guide to scaffold children’s ability to interact with objects and others
3. Analyze and evaluate a child’s current level of development and zone of proximal development when it comes to the stages of play
4. Deepen their commitment to fostering strong relationships with children and help them thrive by expanding the richness and complexity of their play
Introduction to Second Life for university-level life sciences research & teaching faculty. Images are from http://flickr.com/photos/rosefirerising/ . Podcast will soon be available at http://www.dent.umich.edu/informatics/bootcamp/ and/or http://www.lib.umich.edu/hsl/podcasts/ .
Confident and connected - updated 15 May 2011Suzie Vesper
The document provides examples of how online tools have been used to connect classrooms and students in various educational activities. Some examples highlighted include students collaborating on wikis and blogs, connecting with authors and experts through Skype, working on joint story writing in Google Docs across different schools, and leaving comments on a blog to be sent into space on a high altitude balloon project. The possibilities of being connected include developing global awareness and collaboration, bringing experts into the classroom, supporting inclusive education, and allowing students to reflect and comment on each other's work online. Educators can explore using online tools to connect students for activities like joint inquiry projects, peer assessments, and collaborative writing.
The Knowledge Bucket: Practicing what we preachactkm
Hear about the purpose and focus of the Knowledge Bucket, an open source project to develop a body of knowledge on Knowledge Management. Presented at the 2011 actKM conference in Melbourne by Cory Banks.
Wikis can be used in education to facilitate collaborative learning between students. Students are assessed both on their individual work and how well they link their topics to other students' work, rewarding knowledge sharing over hoarding. Key outcomes include professionals who understand relationship building, networking, and leveraging others' expertise. Wikis also allow students to actively learn together across disciplines and collectively build knowledge from multiple sources. Administration of courses using wikis is simpler, with assessment and feedback embedded in the online platform.
This document summarizes a workshop on business-IT fusion. It introduces the presenters and their backgrounds, then discusses the traditional disconnect between business and IT. It frames alignment and fusion as ways to bridge this gap. Fusion is defined as a merging of business and IT elements into a unified whole.
The workshop agenda is then outlined. Participants are asked to consider key outcomes from the perspectives of different roles in a fusion initiative. A business-IT fusion framework is presented, consisting of constancy of purpose, a shared world view, and adapting to change. Groups then discuss desired outcomes from their assigned roles after 18 months of a fusion program.
The document presents a conceptual framework for integrating data mining within a strategic knowledge management approach to create sustainable competitive advantage in the Australian mining sector. The framework combines the benefits of data mining techniques for identifying patterns and relationships in large databases with a strategic KM framework. It is proposed that incorporating different strategic perspectives into company strategies and operational plans could optimize business performance and increase knowledge capabilities to better solve complex, unstructured problems in mining. Next steps discussed include validating the framework through case studies with mining organizations in Western Australia and developing an inventory of data mining and KM processes based on the results.
This document provides an agenda for the actKM 2012 conference taking place on October 23-24, 2012 at the University of Canberra. The conference will focus on the theme of "Connecting Knowledge - building the knowledge-centric organisation" and will include keynote speeches, presentations, and networking opportunities on topics related to knowledge management, collaboration, social media, and building connected organizations. Sponsor and committee information is also provided.
Keynote presentation by Phillip Ruthven from IBISWorld Pty Ltd giving his thoughts and perspectives on what keeps CEOs awake at night. 2011 actKM Conference. Melbourne, Australia. 10 October 2011.
A Corporate Approach To Social Media - by Jos Schuurmans / CluetailJos Schuurmans
The document discusses adopting a corporate approach to social media. It argues that to truly engage with markets, organizations need to look at both their internal social media practices and how they engage externally. It provides an overview of key concepts around social media and networks from an organizational perspective. It also outlines steps organizations can take to analyze their current social media state and develop an integrated strategy to transition from their current to desired state with regard to social media.
ebusiness Strategy in Entrepreneurship 2: Pedro Eloy at SMECC - 20130903smecchk
This document provides an overview of strategies for developing a successful e-business through entrepreneurship. It discusses understanding the evolving digital landscape and key rules, identifying opportunity areas, and the skills, activities, and steps needed. Examples are given of famous companies that started in garages. The importance of creativity, engagement, social media, video, lean methodology, usability, and being findable, cross-platform, and using business frameworks are covered. The impact of technology on reducing gaps and connecting people is addressed.
This document discusses social media. It begins with an introduction and overview of social media, including definitions and a brief history. It then discusses some major social media platforms like Facebook, Twitter, and Google+ and how businesses can use them to their advantage through targeted advertising, hashtags, and gaining consumer insights. The document also covers advantages of social media like low costs, wide reach, and building loyalty, as well as disadvantages like being time consuming and loss of control over messaging. It concludes by stating social media needs to be integrated with traditional marketing.
Presentation to major accounting & tax providers at AICPA CPA2Biz SaaS Roundtable in NYC on January 30, 2013. Covers three major themes: 1) Social Media adoption can be used to find and connect to early adopters/innovators; 2) A recent Deloitte/Sloan MIT study says business have three years to get "social"; 3) MACPA case study shows how to use social technologies to bend the adoption curve and establish your brand in a meaningful way.
Update on social media marketing for CPAs and CPA firms - requested by Maryland Managing Partners on October 23, 2009. This presentation features how CPA firms are using social media for niche marketing, thought leadership, and boosting Search Engine results (SEO).
This document appears to be a slide presentation on the future of social media. It discusses stages companies can be at with social media, the importance of digital foundations and hosting content, finding and repackaging content, using current events and executives engaging on social media. The presentation was meant for a live audience so lacks statistics but the presenter offers to provide a summary to those who contact them on LinkedIn.
Why is social media important for CPAs? and how can accounting students jumpstart their careers by developing their own brand and set of digital footprints? Tom Hood discusses the latest trends and uses with an accounting class at Loyola University (Baltimore).
The document discusses the concepts of Web 2.0 and Government 2.0, and how large organizations like the ABC can adopt Web 2.0 approaches. It notes that Web 2.0 is characterized by collaboration over control, with users helping to build value. For Government 2.0, this is even more difficult but follows similar principles. The ABC is encouraged to make more content openly available, engage communities around programs, and get more community-generated content while reducing barriers to online engagement.
Social Media Introduction for Communications and PR Professionals - by Jos Sc...Jos Schuurmans
An introduction to social media, prepared for a seminar for communications and public relations professionals in Helsinki, Finland, January 2009, by Jos Schuurmans, http://www.josschuurmans.com/contact
Three Discriminators That Allow Companies To Grow To A Billion Dollars In Ten...SalesLabDC
This document discusses how open source practices and the rise of the internet have enabled some companies to grow rapidly to a billion dollar valuation within 10 years. It examines Google, Facebook, and Ning as examples and identifies some common factors in their success, including leveraging the internet and user data, adopting web 2.0 practices, and utilizing open source software and development models. The document also explores how these trends have changed business practices and opportunities.
The document discusses building collaboration within the HimGlo movement through the use of technology. It proposes that an online platform could help foster relationships, share resources, and build a shared identity. The platform would allow participants to communicate, share ideas and testimonies, coordinate events, and collaborate on projects from a central online location. The goal is to inspire and empower Nepali/Himalayan Christian leaders through greater connectivity and partnership.
The document discusses the rise of social media and its application to the built environment sector. It introduces Be2Camp as the world's first unconference focused on web 2.0 and sustainability in construction, architecture, engineering and facilities management. It provides an overview of Be2Camp's activities to date, upcoming events, and resources available through the organization to help professionals start utilizing social media.
1-2-3 Play with Me! Recognizing and Valuing the Power of Playmilfamln
Across the lifespan, play serves a pivotal role in our development and learning. And while for the most part development unfolds in a predictable and logical set of stages and sequences, there is much we can do through play, to ensure happier and healthier children. This webinar will provide a context for seeing the power of play and how it is necessary for success in school and in life. Recommended practices and research on how to support children’s play will be provided.
Objectives:
1. Better understand the importance of play, exploration, and early experiences on development and learning
2. Use common play milestones and states as a guide to scaffold children’s ability to interact with objects and others
3. Analyze and evaluate a child’s current level of development and zone of proximal development when it comes to the stages of play
4. Deepen their commitment to fostering strong relationships with children and help them thrive by expanding the richness and complexity of their play
Introduction to Second Life for university-level life sciences research & teaching faculty. Images are from http://flickr.com/photos/rosefirerising/ . Podcast will soon be available at http://www.dent.umich.edu/informatics/bootcamp/ and/or http://www.lib.umich.edu/hsl/podcasts/ .
Confident and connected - updated 15 May 2011Suzie Vesper
The document provides examples of how online tools have been used to connect classrooms and students in various educational activities. Some examples highlighted include students collaborating on wikis and blogs, connecting with authors and experts through Skype, working on joint story writing in Google Docs across different schools, and leaving comments on a blog to be sent into space on a high altitude balloon project. The possibilities of being connected include developing global awareness and collaboration, bringing experts into the classroom, supporting inclusive education, and allowing students to reflect and comment on each other's work online. Educators can explore using online tools to connect students for activities like joint inquiry projects, peer assessments, and collaborative writing.
The Knowledge Bucket: Practicing what we preachactkm
Hear about the purpose and focus of the Knowledge Bucket, an open source project to develop a body of knowledge on Knowledge Management. Presented at the 2011 actKM conference in Melbourne by Cory Banks.
Wikis can be used in education to facilitate collaborative learning between students. Students are assessed both on their individual work and how well they link their topics to other students' work, rewarding knowledge sharing over hoarding. Key outcomes include professionals who understand relationship building, networking, and leveraging others' expertise. Wikis also allow students to actively learn together across disciplines and collectively build knowledge from multiple sources. Administration of courses using wikis is simpler, with assessment and feedback embedded in the online platform.
This document summarizes a workshop on business-IT fusion. It introduces the presenters and their backgrounds, then discusses the traditional disconnect between business and IT. It frames alignment and fusion as ways to bridge this gap. Fusion is defined as a merging of business and IT elements into a unified whole.
The workshop agenda is then outlined. Participants are asked to consider key outcomes from the perspectives of different roles in a fusion initiative. A business-IT fusion framework is presented, consisting of constancy of purpose, a shared world view, and adapting to change. Groups then discuss desired outcomes from their assigned roles after 18 months of a fusion program.
The document presents a conceptual framework for integrating data mining within a strategic knowledge management approach to create sustainable competitive advantage in the Australian mining sector. The framework combines the benefits of data mining techniques for identifying patterns and relationships in large databases with a strategic KM framework. It is proposed that incorporating different strategic perspectives into company strategies and operational plans could optimize business performance and increase knowledge capabilities to better solve complex, unstructured problems in mining. Next steps discussed include validating the framework through case studies with mining organizations in Western Australia and developing an inventory of data mining and KM processes based on the results.
This document provides an agenda for the actKM 2012 conference taking place on October 23-24, 2012 at the University of Canberra. The conference will focus on the theme of "Connecting Knowledge - building the knowledge-centric organisation" and will include keynote speeches, presentations, and networking opportunities on topics related to knowledge management, collaboration, social media, and building connected organizations. Sponsor and committee information is also provided.
Keynote presentation by Phillip Ruthven from IBISWorld Pty Ltd giving his thoughts and perspectives on what keeps CEOs awake at night. 2011 actKM Conference. Melbourne, Australia. 10 October 2011.
A Corporate Approach To Social Media - by Jos Schuurmans / CluetailJos Schuurmans
The document discusses adopting a corporate approach to social media. It argues that to truly engage with markets, organizations need to look at both their internal social media practices and how they engage externally. It provides an overview of key concepts around social media and networks from an organizational perspective. It also outlines steps organizations can take to analyze their current social media state and develop an integrated strategy to transition from their current to desired state with regard to social media.
ebusiness Strategy in Entrepreneurship 2: Pedro Eloy at SMECC - 20130903smecchk
This document provides an overview of strategies for developing a successful e-business through entrepreneurship. It discusses understanding the evolving digital landscape and key rules, identifying opportunity areas, and the skills, activities, and steps needed. Examples are given of famous companies that started in garages. The importance of creativity, engagement, social media, video, lean methodology, usability, and being findable, cross-platform, and using business frameworks are covered. The impact of technology on reducing gaps and connecting people is addressed.
This document discusses social media. It begins with an introduction and overview of social media, including definitions and a brief history. It then discusses some major social media platforms like Facebook, Twitter, and Google+ and how businesses can use them to their advantage through targeted advertising, hashtags, and gaining consumer insights. The document also covers advantages of social media like low costs, wide reach, and building loyalty, as well as disadvantages like being time consuming and loss of control over messaging. It concludes by stating social media needs to be integrated with traditional marketing.
Presentation to major accounting & tax providers at AICPA CPA2Biz SaaS Roundtable in NYC on January 30, 2013. Covers three major themes: 1) Social Media adoption can be used to find and connect to early adopters/innovators; 2) A recent Deloitte/Sloan MIT study says business have three years to get "social"; 3) MACPA case study shows how to use social technologies to bend the adoption curve and establish your brand in a meaningful way.
Update on social media marketing for CPAs and CPA firms - requested by Maryland Managing Partners on October 23, 2009. This presentation features how CPA firms are using social media for niche marketing, thought leadership, and boosting Search Engine results (SEO).
This document appears to be a slide presentation on the future of social media. It discusses stages companies can be at with social media, the importance of digital foundations and hosting content, finding and repackaging content, using current events and executives engaging on social media. The presentation was meant for a live audience so lacks statistics but the presenter offers to provide a summary to those who contact them on LinkedIn.
Why is social media important for CPAs? and how can accounting students jumpstart their careers by developing their own brand and set of digital footprints? Tom Hood discusses the latest trends and uses with an accounting class at Loyola University (Baltimore).
The document discusses the concepts of Web 2.0 and Government 2.0, and how large organizations like the ABC can adopt Web 2.0 approaches. It notes that Web 2.0 is characterized by collaboration over control, with users helping to build value. For Government 2.0, this is even more difficult but follows similar principles. The ABC is encouraged to make more content openly available, engage communities around programs, and get more community-generated content while reducing barriers to online engagement.
Social Media Introduction for Communications and PR Professionals - by Jos Sc...Jos Schuurmans
An introduction to social media, prepared for a seminar for communications and public relations professionals in Helsinki, Finland, January 2009, by Jos Schuurmans, http://www.josschuurmans.com/contact
The document discusses the evolution of Web 2.0 and how it has enabled greater collaboration, information sharing, and user-generated content online. It emphasizes the importance of listening to online conversations and engaging with consumers on social media and blogs. It provides examples like Dell's "Dell Hell" blog that sparked widespread discussion. It also stresses that brands must be transparent online and build real relationships through social media to have positive online conversations and reputation management.
The document discusses the implications of Web 2.0 technologies for education, including opportunities for new forms of social learning and personal learning environments using tools like wikis, blogs, social bookmarking, social networking, and user-generated content. It encourages educators to explore these tools and consider how to engage students in collaborative, participatory learning models that are more aligned with the skills and preferences of digital native students.
Social media and social networking have become essential tools for commercial real estate professionals. Social media allows CRE professionals to form and maintain relationships with current and prospective clients, build their personal brand and company awareness, and stay informed on industry trends. The most important social media platforms for CRE professionals are LinkedIn for networking, Facebook for direct communication, Twitter for short updates, Google+ for search engine optimization, and Instagram for visual content. CRE professionals must utilize hashtags, post quality content regularly, and use tools like Hootsuite to effectively engage across multiple social media channels.
Cultivating Zombies or Activating Community : Non-Profit Challenges Competing...Mila Araujo
Presented at Pod Camp East 2012, This is not the original slide deck. Over 25 slides have been added and some altered to include the discussion points (text) which occurred during the presentation.
Text is being included now so that those following online who did not have the benefit of the presentation and discussion can get a better idea of the context (which would be left out with only the original visual slides uploaded). This deck also doubles as "notes" for the presentation for those who were present.
Two versions of the Youtube video are also available. The first is the shorter version (30 seconds shown at the presentation) the second is the full story version, which gives a bit more of the background of what was actually discussed.
Non-Profits must use social media technology to deliver shorter more engaging and appealing bursts of information for greater impact, particularly effective with video (under 2 minutes) and photos.
Additional links have also been added to references which were mentioned during the presentation for participants reference and further research or learning. This was a 40 minute presentation.
Objectives: 1. Gain an understanding of key trends in ICT innovation which are influencing/disrupting crisis informatics. 2. Be able to trace these trends through discussions later this semester, and understand their influence and potential. 3. Introduce visualization lab
Solving Biz Problems with SugarExchange: Session 5: Use Sugar to Collect Tax ...SugarCRM
The Local Government Management Agency (an Irish Government body) is using Sugar to manage customer interactions, email, phone and paper related to a new property tax. From announcement of the new tax in September 2011 to the go live date in January 2012, Sugar has made the process more efficient and customer focused.
How can CPAs use social media to build their practices? Become thought leaders? Engage customers and employees? Tom Hood, CPA,CITP,CGMA shares his experiences as one of the top social media leaders in the CPA Profession since he started with his blog in 2006. He updates us with real stories of CPAs and adds the latest research on social media. He also highlights more resources to get you started, including e-learning, and on-site training available from the Business Learning Institute (BLI).
This presentation was made for the AICPA FVS (Forensic & Valuation Services Conference in Orlando).
Presentation on E-diplomacy at the GCSP Conference on 'Diplomacy 2.0'DiploFoundation
This document discusses e-diplomacy and the evolution of modern diplomacy with the introduction of new technologies and tools. It provides background on DiploFoundation, an organization focused on e-diplomacy training and education. The document outlines how new communication technologies have changed the environment and actors in diplomacy, introducing new topics to diplomatic agendas. It describes essential e-competencies for diplomats, including skills like curating, communicating, collaborating, creating, and critiquing in the digital space. Finally, it discusses challenges for developing these skills and ensuring institutions are capable of effective e-diplomacy.
Devon total support r cs social media presentationJulie Hawker
This document summarizes a presentation about using social media and digital tools to help organizations operate more efficiently and effectively engage with groups. It discusses common barriers to internet access and provides an overview of various social media platforms like blogs, podcasts, YouTube, Twitter, and wikis. Examples are given of how organizations have used these tools for advocacy, fundraising, and inspiring action. The benefits of a combined approach using multiple tools are discussed.
This document discusses the shift to a social knowledge economy where sharing and collaboration of knowledge on digital platforms is important. It defines social knowledge as continuous dialogue and content sharing between people and organizations on open connected platforms. The importance of connecting people with relevant content is explained, as people are more likely to engage with and find information from their social networks than other sources. Strategies for companies to engage in this new economy are provided, including curating relevant content from sources and sharing it on social media at optimal times. A business card draw for a free content curation service is offered.
This document provides an overview of a workshop on decision making that seeks to introduce and compare the work of Malcolm Gladwell and Daniel Kahneman, explore how knowledge is used in rapid cognition, and generate ideas to improve organizational decision making. It outlines Gladwell and Kahneman's research on fast and slow thinking as well as Gary Klein's work on naturalistic decision making. The document also discusses biases, heuristics, and conditions that influence decision quality. Tools, models, and strategies for decision making are presented along with examples of good and bad decisions.
This document summarizes a presentation on using animal metaphors to enhance collaboration. It discusses three key conversations: 1) defining appropriate collaborative behaviors, 2) comparing definitions and perspectives, and 3) committing to actions to improve collaboration. Participants defined expected, desired, tolerated and rejected behaviors for zoo animals and discussed how behaviors contribute positively or negatively to collaboration. The goal is to stimulate constructive conversations to enhance collaboration in the workplace.
The document discusses knowledge management (KM) education and outlines three key conversations: 1) What KM education is currently available, 2) Whether the current approach is optimal, and 3) How the KM community can influence and improve KM education. It provides an example of one university's KM course and encourages participants in the actKM conference to consider getting involved in shaping KM education. The presentation concludes by promoting the speaker's behavioral profiling and consulting services.
1) The documents discuss various metrics for analyzing social networks, including degree centrality, closeness centrality, betweenness centrality, and eigenvector centrality.
2) Degree centrality measures how active individuals are based on the number of direct connections they have. Closeness centrality measures an individual's average distance to all others in the network. Betweenness centrality identifies people who connect disparate groups. Eigenvector centrality measures how well connected one is to highly connected individuals.
3) The documents provide examples of how these network analysis metrics can be applied to understand roles, influence, and dynamics within organizations.
This document outlines the key components of a knowledge management system, including strategy, actors, infrastructure, functionality, delivery, knowledge sources, and continuous improvement. It discusses high-level aspects such as objectives, policies, culture, facilities, software, accessibility, and feedback that are important for effectively designing, implementing, and maintaining a knowledge management system.
This document outlines the key components of a knowledge management system, including strategy, actors, infrastructure, functionality, delivery, knowledge sources, and continuous improvement. It discusses high-level aspects such as objectives, policies, culture, facilities, software, accessibility, and feedback that are important for effectively designing, implementing, and maintaining a knowledge management system.
Presentation by Vladimir Videnovic of Oracle sharing the story of New York's efforts for sharing performance data at the 2011 actKM Conference in Melbourne.
Presentation by Matthew Cain of the Australian Army sharing their model and methods for knowledge management made at the 2011 actKM Conference in Melbourne.
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Tastemy Pandit
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
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This presentation provides a thorough examination of Over-the-Top (OTT) platforms, focusing on their development and substantial influence on the entertainment industry, with a particular emphasis on the Indian market.We begin with an introduction to OTT platforms, defining them as streaming services that deliver content directly over the internet, bypassing traditional broadcast channels. These platforms offer a variety of content, including movies, TV shows, and original productions, allowing users to access content on-demand across multiple devices.The historical context covers the early days of streaming, starting with Netflix's inception in 1997 as a DVD rental service and its transition to streaming in 2007. The presentation also highlights India's television journey, from the launch of Doordarshan in 1959 to the introduction of Direct-to-Home (DTH) satellite television in 2000, which expanded viewing choices and set the stage for the rise of OTT platforms like Big Flix, Ditto TV, Sony LIV, Hotstar, and Netflix. The business models of OTT platforms are explored in detail. Subscription Video on Demand (SVOD) models, exemplified by Netflix and Amazon Prime Video, offer unlimited content access for a monthly fee. Transactional Video on Demand (TVOD) models, like iTunes and Sky Box Office, allow users to pay for individual pieces of content. Advertising-Based Video on Demand (AVOD) models, such as YouTube and Facebook Watch, provide free content supported by advertisements. Hybrid models combine elements of SVOD and AVOD, offering flexibility to cater to diverse audience preferences.
Content acquisition strategies are also discussed, highlighting the dual approach of purchasing broadcasting rights for existing films and TV shows and investing in original content production. This section underscores the importance of a robust content library in attracting and retaining subscribers.The presentation addresses the challenges faced by OTT platforms, including the unpredictability of content acquisition and audience preferences. It emphasizes the difficulty of balancing content investment with returns in a competitive market, the high costs associated with marketing, and the need for continuous innovation and adaptation to stay relevant.
The impact of OTT platforms on the Bollywood film industry is significant. The competition for viewers has led to a decrease in cinema ticket sales, affecting the revenue of Bollywood films that traditionally rely on theatrical releases. Additionally, OTT platforms now pay less for film rights due to the uncertain success of films in cinemas.
Looking ahead, the future of OTT in India appears promising. The market is expected to grow by 20% annually, reaching a value of ₹1200 billion by the end of the decade. The increasing availability of affordable smartphones and internet access will drive this growth, making OTT platforms a primary source of entertainment for many viewers.
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Presented at The Global HR Summit, 6th June 2024
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2. Top : “Yui” – Station 16
HIROSHIGE – 1833-1834
The 53 Stations of the
Tokaido Road
(to Edo – capital of Japan)
-Peace & Order ?
Bottom : “The Great Wave
at Kanagawa”
– HOKUSAI 1831
– 36 Views of Mt Fuji
- Crisis & Chaos ?
Note - Cynefin & Black Swans : Sensemaking
Tools for an unexpected “Great Wave”
2
3. ACTKM 08 Oct 14-15 2008 – days after Oct 9-10 GFC Crash of 2008
There I gained Ideas ,Tools & Strategies needed for creating new
knowledge needed for International Certifications by my organization to
maintain existing steel markets & penetrate new steel markets …..
RSS - Twitter
Wikis – Sharepoint - Slideshare
LinkedIn - Communities of Practice
Social Bookmarking – Cynefin - Blogging
Thought leaders : Clay Shirky Seth Godin Malcolm Gladwell
In October 2008 no Australian organization was accredited to certify us for
CE SIRIM SNI BCI
- I had to coach potential certifying bodies about the requirements of
these international certifications & WTO Technical Barriers to Trade (non
Tariff barrier rules)
- After Google searches, I knew I needed to efficiently monitor global
trade barrier trends
- I learned that I could only do this by using the above KM social media
tools/strategies
3
4. Risk is a fact of life – like change ....
- it’s how we manage them that matters
Change & Risk for me? 2011 - time for a total change
- Travel, Volunteer (Asthma, Professional etc ) & Gardening
-As an ex Politician I vowed to steer clear of political issues
Ever read Ken Blanchard’s “Who Moved My Cheese?”
- A Good read in GFC Era
4
5. Their Aim – Save threatened local Emergency Dept
Build local community social capital in the process
Understanding of challenges in public health systems
globally
Using social media tools for the campaign
ACTKM 2012 - KAC 5
7. In March this year, my 12yr old had an "accident" at home.
We called the ambulance, but with blood spurting from an arterial bleed we drove him to Bulli
ED.
(In fact the Ambos told the boy’s mother that they would not be able to reach him time from
wherever they were further south in the Illawarra, and to meet them at the ED .)
The staff at Bulli ED had packed and torniqued his arm by the time the Ambos came.
He was then transported to Wollongong and on to Randwick for micro surgery.
He now not only has an arm but he has the full use of it.
He would not have made it to Wollongong, he would have bled out in my arms.
We will be forever indebted to our local casualty and their excellent staff.
The boy’s mother said that over the years her family have frequented casualty, their theatres
and wards for various reasons but our latest adventure has a happy ending thanks to Bulli ED
and indeed the entire hospital.
ACTKM 2012 - KAC 7
8. Mainly Babyboomer & Gen Y Female professionals – a great balance of skills
• Info Research Consult. Business Owner – strong Research skills – Convenor Caroline
Colton
• Consultant / Escapee Health Services Exec - former Convenor – Alison Fettell
• Aged Care Services Nurse – Dorothy Coates
• University Journalism Lecturer – Media releases – Co-convenor - Anne Melano
• Escapee Pollie/Techo Manager with Social Media KM skills – Co-convenor Kerrie Christian
• HR Project Manager with personal exposure to UK NHS system under attack – Sarah Lisle
• Children’s Author with IT background – Sandy Fussell
I would like to acknowledge the excellent & dedicated work
done for our local community by this team
ACTKM 2012 - KAC 8
9. Unfortunately past similar campaigns over the
previous decades had not been well
documented. How to capture this historic info ?
Although there were archived on-line news
items, local library on-line material, NSW
Hansard – Communicating with news media ?
A plethora of health bureaucracy info began to
overload us – How to share this in our team ?
Another Co-Convenor, an Indexing specialist,
ploughed through the web content on global
health issues. How to share new info with the
community & lobby decision makers?
ACTKM 2012 - KAC 9
10. Very in depth, traditional Information researching was
done by our Co-convenor
Using Cloud meant that our materials & activities were not
isolated in only one person’s pc
Mobile – smartphones & tablets enabled quick access to
social media when uploading / downloading photos &
content on the go
Half of our Facebook supporters access our site via Mobile
rather than pc – which influences how you post to
Facebook
It’s been interesting to see how CSG & Radio 2GB
controversies have utilised Social Media – were old style
media engagement approaches caught flatfooted ?
ACTKM 2012 - KAC 10
11. QUESTIONS
At a strategic planning session, the author
was tasked with establishing the
collaborative social media for the campaign.
An integrated suite of tools was developed
using mobile & cloud technologies.
Which tools would you use ?
ACTKM 2012 - KAC 11
12. Web 2.0 - incl. COP’s – Facebook –LinkedIn - Skype we contribute
Enterprise 2.0 Web 2.0 inside firewall eg Sharepoint
Google Drive
Twitter – Hootsuite - Yammer – Plume – Paper.li microblogginhg -
Social Bookmarking we share
Slideshare powerpoints Youtube/Vimeo - Tumblr
Wikis we contribute
Blogs Wordpress we share -
RSS
Cloud Gmail
Computing
12
13. Email, as usual was the catalyst for collaboration.
The initial use of the team Gmail account
collaboratively by the team was a key step
The author (now a Co Convenor) vacated
operation of it within weeks
Handed over to the Convenor to manage.
Media co-convenor used it for media
communications
Notifications tracked activity on social media
sites
Able to hand over managing the account to
successive convenors or acting convenors
ACTKM 2012 - KAC 13
14. Lots of info so would wikis work to manage &
share vast amounts of content ?
Tried Wikia and Wikispaces. Settled on
Wikispaces – simpler
Within 24 hours the Convenor, who previously
had little exposure to wikis, saw their merit and
had signed up to site, planning what content she
would be contributing.
Trust - However concerns about what content
shouldn’t be shared on line saw its use fade
away. So info was transferred to Wordpress pages
ACTKM 2012 - KAC 14
15. Wordpress Blog – main content area
Used to access the information research content
presented in submissions & media releases
Convenor fairly quickly adopted the social tools
enthusiastically, clamouring for Facebook to be
up and running & to mesh seamlessly with
Wordpress.
Had used Posterous, Blogspot & Angelfire and
then needed quick on the job learning about
Wordpress !
Eg how to integrate with other social media and
to use Wordpress pages which meant Google
Drive used less
ACTKM 2012 - KAC 15
16. We used it a little when health problems
meant we couldn’t be face to face – I learned
a lot about its use from other campaigners
Preferred face to face overall so didn’t use it
for meetings very much
Crucial link us with UK Save NHS
National Health Service Campaign
UK campaigner “spoke” at our
Public Rally (interview transcript)
ACTKM 2012 - KAC 16
17. We used Youtube/Vimeo, Wordpress, Twitter
/Hootsuite & Facebook to share information
presented at the Public Rally
“I just can’t get my head around this ” detailed
multi media preso by Save Bulli ED Co-convenor
Caroline Colton (our Researcher & Graphic
Designer) was filmed &shared via Youtube
◦ ABC Journo “this is one slick presentation”
Tumblr – very visual photographic platform
popular with millenials – didn’t work for us
ACTKM 2012 - KAC 17
18. Daytime
Current
Night time
Night time Proposed
Current -Bulli ED
- Bulli ED open -closed
20. Quick appreciation of Twitter as not a mere celebrity
indulgence,
but also quick & efficient communication tool to get
our information out to journalists, politicians, plus
engage with overseas campaigners,
environment scanning tool, not to mention promoting
media releases,
Hootsuite used as main Twitter client – also Facebook
& Wordpress,
Plume used as Twitter client on Android smartphone.
Also our Convenor has adopted Twitter has
communication tool with journo’s & pollies on other
issues personally important to her
Paper.li was more experimental integration of tweets
ACTKM 2012 - KAC 20
22. We knew we had to engage more with the
community - Facebook
◦ A great tool for those who can’t get to meetings– stories
shared
Sharing media releases & information which were
stored in Wordpress blog
Facebook analytics helped us understand our
reach into that part of our community
A tipping point when community started to “own”
the Facebook page – “gives them a voice”
Absolutely pivotal tool
ACTKM 2012 - KAC 22
23. We connected to a sister Save Bulli ER Facebook site
- A “cleaner” Facebook site with a simple message
ACTKM 2012 - KAC 23
24. His Grandson was a
marketing & social media
consultant - running
several companies
–his family did bumper
stickers
– putting them on cars
– supporters grew
ACTKM 2012 - KAC 24
27. Collaborative social media - integrated suite of tools using mobile &
cloud technologies to ensure wider dissemination of information :
Twitter / Plume– engage with news media & politicians
Hootsuite – monitor Health landscape & manage tweets
Facebook Page – engage with community
Wordpress Blog and Pages
Wikispaces – not much use
Gmail – used by team collaboratively
Youtube / Vimeo / Skype – public meeting
Google Drive – not much use
Delicious/Diigo / Tumblr – not much use
Paper.li – used but not widely embraced
Encouraging use of tools by other team members and learn from their
experiences in the tools – so not totally dependent on single team
member ie cover absences and health issues
– definitely progressed, even if not social media experts
Fairfax social media journalist complimented us on our effective social
media campaign
ACTKM 2012 - KAC 27
28. We’re still waiting to hear from the local health board
about the future of our Emergency Dept
And we’ve built local community social capital
◦ Understanding of challenges faced by health around the
globe & how decision makers adopt overseas approaches
◦ Most Campaign details have been captured & documented
able to be leveraged in any future campaigns.
◦ Our Core Team members were exposed to & able to use
social, mobile & cloud tools.
◦ Such tools could be applied to their professional & business
worlds of health, university & information research.
and also for the other community activities in which they are
engaged.
ACTKM 2012 - KAC 28