The document discusses drug information centers and poison information centers. It provides details on:
- The history and development of the first drug information centers (DICs) and poison control centers (PCCs) in the 1960s in the US and other countries.
- The aims of DICs and PCCs, which include providing drug and poison information to health professionals, developing guidelines, education programs, and participating in research.
- The staffing of DICs and PCCs, which usually includes pharmacists, pharmacy technicians, toxicologists, and others with library sciences backgrounds.
- The processes DICs use to respond to drug information requests, which follow a systematic approach of