The National Patient Experience Survey Programme in Ireland aims to put the patient voice at the center of acute healthcare by conducting annual inpatient experience surveys. The 2017 survey found areas of good experience including respect, clear communication from doctors and nurses, and confidence in hospital staff. Areas needing improvement included communication around care and treatment, involvement in decision-making, and information provided at discharge. In response, initiatives have been implemented like communications skills training and improved discharge planning. The goal is to continuously listen to patients' experiences and drive sustainable improvement across health and social care.