SlideShare a Scribd company logo
George R Covino
Vice President
Don’t leave your CDR to chance
Tips for taking control of your default prevention efforts
THANKS FOR PARTICIPATING!
Please ask lots of questions – we’ll incorporate today’s discussion items into future blog posts
George.Covino@studentconnections.org
RESULTS ARE IN
2013 cohort default rates
THE BASICS
Student Connections resource
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
Processes and Activities
Processes
 Enrollment reporting
 Data review
 NSLDS Date Entered
Repayment
 Late Stage Delinquency
Assistance
 Loan Record Detail Report
 Budget
Activities
 Reflect
 Analyze
 Aspire
 Counsel
 Educate
 Communicate
 Succeed
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
Activities
 Reflect
 Analyze
 Aspire
 Counsel
 Educate
 Communicate
 Guide
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
 Reflect
 Set a philosophy for your default prevention
efforts
 Mission
 Values
 Alignment
Activities
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
 Analyze
 LRDR
 Includes the correct borrowers and loans
 Challenge incorrect data (draft rates)
 Student Information System
 High school attended
 Program of study
 Demographics
 Grades
 Common characteristics
 Process review if indicated
Activities
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
Activities
 Aspire
 Set a goal
 CDR?
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
 Aspire
 Set a goal
 CDR?
 Scorecard?
Activities
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
 Aspire
 Set a goal
 CDR?
 Scorecard?
Activities
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
 Aspire
 Set a goal
 CDR?
 Scorecard?
 Both!
Activities
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
Activities
 Counsel
 Provide student loan borrowers with the
information they need to successfully
manage their loans
 Entrance and exit counseling
 Dear Colleague Letter (DCL ID: GEN-15-06)
 Experimental sites
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
Activities
 Counsel
 Provide student loan borrowers with the
information they need to successfully
manage their loans
 Entrance and exit counseling
 Dear Colleague Letter (DCL ID: GEN-15-
06)
 Experimental sites
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
Activities
 Counsel
 Provide student loan borrowers with the
information they need to successfully
manage their loans
 Entrance and exit counseling
 Dear Colleague Letter (DCL ID: GEN-15-
06)
 Experimental sites
 Key messages
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
Activities
 Counsel
 Provide student loan borrowers with the
information they need to successfully
manage their loans
 Entrance and exit counseling
 Dear Colleague Letter (DCL ID: GEN-15-06)
 Experimental sites
 Key messages
 Student Connections Resources
 4 Questions to boost your entrance
counseling
 Grace Period Counseling: A good start for
repayment
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
 Educate
 Provide your students, their families and the
campus community with information on how to
manage their finances
 Financial literacy
 Not how do we make them consume this
information, but how do we make them
WANT to consume it
 Easy to access, easy to consume
 Ongoing
 Audiences and topics
 Peer Mentoring
Activities
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
 Educate
 Provide your students, their families and the
campus community with information on how to
manage their finances
 Financial literacy
 Not how do we make them consume this
information, but how do we make them
WANT to consume it
 Easy to access, easy to consume
 Ongoing
 Audiences and topics
 Peer Mentoring
 Student Connections Resources
 Connecting Students to Money Management
Education
 Unleashing the power of financial aid
storytelling in Oregon
 Product Innovation
Activities
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
 Educate
 Provide your students, their families and the
campus community with information on how to
manage their finances
 Financial literacy
 Not how do we make them consume this
information, but how do we make them WANT
to consume it
 Easy to access, easy to consume
 Ongoing
 Audiences and topics
 Peer Mentoring
 Student Connections Resources
 Connecting Students to Money Management
Education
 Unleashing the power of financial aid
storytelling in Oregon
 Product Innovation
 Campus community
 Risk
 Goals, roles, process
Activities
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
 Communicate
 Audience
 Method
 Message
 Measure
Activities
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
 Communicate
 Audience
 Method
 Message
 Measure
 Student Connections Resources
 Finding the right options for borrowers’
individual situations
 Guiding Borrowers on the path to
repayment
Activities
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
 Succeed
 Persistence
 Progression
 Graduation
Activities
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
 Succeed
 Persistence
 Progression
 Graduation
 Student Connections Resources
 Big ideas for student retention (part 1)
 Big ideas for student retention (part 2)
Activities
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
Processes and Activities
Processes
 Enrollment reporting
 Data review
 NSLDS Date Entered
Repayment
 Late Stage Delinquency
Assistance
 Loan Record Detail Report
 Budget
Activities
 Reflect
 Analyze
 Aspire
 Counsel
 Educate
 Communicate
 Succeed
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
Processes and Activities
Email me: George.Covino@studentconnections.org
Questions, tips, advice for a blog post by Monday.
Processes
 Enrollment reporting
 Data review
 NSLDS Date Entered
Repayment
 Late Stage Delinquency
Assistance
 Loan Record Detail Report
 Budget
Activities
 Reflect
 Analyze
 Aspire
 Counsel
 Educate
 Communicate
 Succeed
TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS
Processes
 Enrollment reporting
 Data review
 NSLDS Date Entered
Repayment
 Late Stage Delinquency
Assistance
 Loan Record Detail Report
 Budget
Processes and Activities
Activities
 Reflect
 Analyze
 Aspire
 Counsel
 Educate
 Communicate
 Succeed
Complete the evaluation to request a follow-up!
STUDENT CONNECTIONS
 Analyze data
 Contact and counsel
 Track results
 Request a demo
Borrower Connect
STUDENT CONNECTIONS
Success Center
Collaborative
Developed and continuously improved with input from advisory boards of students and academic experts.
Student-centric
Interactive, multi-platform engagement creates a virtual personal assistant that accommodates students’ diverse learning styles and schedules.
Innovative and Experienced
Game-changing insight and technology grounded in decades of experience designing student success curricula that improve student outcomes.
STUDENT CONNECTIONS
Easy Resources
STUDENT CONNECTIONS
George R Covino
Connect
 George.covino@studentconnections.org
 317-806-0177
 @GeorgeRCovino
 LinkedIn
Conferences
 MASFAA, 10/2, Kansas City, MO
 TASFAA, 10/5, Frisco, TX
 NYSFAA, 10/17, Verona, NY
 SWASFAA, 11/9, Oklahoma City, OK
 MASFAP, 12/12, Lake Ozark, MO
Don't leave your CDR efforts to chance webinar

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Don't leave your CDR efforts to chance webinar

  • 1. George R Covino Vice President Don’t leave your CDR to chance Tips for taking control of your default prevention efforts
  • 2. THANKS FOR PARTICIPATING! Please ask lots of questions – we’ll incorporate today’s discussion items into future blog posts George.Covino@studentconnections.org
  • 3. RESULTS ARE IN 2013 cohort default rates
  • 5. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS Processes and Activities Processes  Enrollment reporting  Data review  NSLDS Date Entered Repayment  Late Stage Delinquency Assistance  Loan Record Detail Report  Budget Activities  Reflect  Analyze  Aspire  Counsel  Educate  Communicate  Succeed
  • 6. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS Activities  Reflect  Analyze  Aspire  Counsel  Educate  Communicate  Guide
  • 7. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS  Reflect  Set a philosophy for your default prevention efforts  Mission  Values  Alignment Activities
  • 8. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS  Analyze  LRDR  Includes the correct borrowers and loans  Challenge incorrect data (draft rates)  Student Information System  High school attended  Program of study  Demographics  Grades  Common characteristics  Process review if indicated Activities
  • 9. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS Activities  Aspire  Set a goal  CDR?
  • 10. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS  Aspire  Set a goal  CDR?  Scorecard? Activities
  • 11. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS  Aspire  Set a goal  CDR?  Scorecard? Activities
  • 12. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS  Aspire  Set a goal  CDR?  Scorecard?  Both! Activities
  • 13. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS Activities  Counsel  Provide student loan borrowers with the information they need to successfully manage their loans  Entrance and exit counseling  Dear Colleague Letter (DCL ID: GEN-15-06)  Experimental sites
  • 14. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS Activities  Counsel  Provide student loan borrowers with the information they need to successfully manage their loans  Entrance and exit counseling  Dear Colleague Letter (DCL ID: GEN-15- 06)  Experimental sites
  • 15. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS Activities  Counsel  Provide student loan borrowers with the information they need to successfully manage their loans  Entrance and exit counseling  Dear Colleague Letter (DCL ID: GEN-15- 06)  Experimental sites  Key messages
  • 16. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS Activities  Counsel  Provide student loan borrowers with the information they need to successfully manage their loans  Entrance and exit counseling  Dear Colleague Letter (DCL ID: GEN-15-06)  Experimental sites  Key messages  Student Connections Resources  4 Questions to boost your entrance counseling  Grace Period Counseling: A good start for repayment
  • 17. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS  Educate  Provide your students, their families and the campus community with information on how to manage their finances  Financial literacy  Not how do we make them consume this information, but how do we make them WANT to consume it  Easy to access, easy to consume  Ongoing  Audiences and topics  Peer Mentoring Activities
  • 18. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS  Educate  Provide your students, their families and the campus community with information on how to manage their finances  Financial literacy  Not how do we make them consume this information, but how do we make them WANT to consume it  Easy to access, easy to consume  Ongoing  Audiences and topics  Peer Mentoring  Student Connections Resources  Connecting Students to Money Management Education  Unleashing the power of financial aid storytelling in Oregon  Product Innovation Activities
  • 19. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS  Educate  Provide your students, their families and the campus community with information on how to manage their finances  Financial literacy  Not how do we make them consume this information, but how do we make them WANT to consume it  Easy to access, easy to consume  Ongoing  Audiences and topics  Peer Mentoring  Student Connections Resources  Connecting Students to Money Management Education  Unleashing the power of financial aid storytelling in Oregon  Product Innovation  Campus community  Risk  Goals, roles, process Activities
  • 20. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS  Communicate  Audience  Method  Message  Measure Activities
  • 21. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS  Communicate  Audience  Method  Message  Measure  Student Connections Resources  Finding the right options for borrowers’ individual situations  Guiding Borrowers on the path to repayment Activities
  • 22. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS  Succeed  Persistence  Progression  Graduation Activities
  • 23. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS  Succeed  Persistence  Progression  Graduation  Student Connections Resources  Big ideas for student retention (part 1)  Big ideas for student retention (part 2) Activities
  • 24. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS Processes and Activities Processes  Enrollment reporting  Data review  NSLDS Date Entered Repayment  Late Stage Delinquency Assistance  Loan Record Detail Report  Budget Activities  Reflect  Analyze  Aspire  Counsel  Educate  Communicate  Succeed
  • 25. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS Processes and Activities Email me: George.Covino@studentconnections.org Questions, tips, advice for a blog post by Monday. Processes  Enrollment reporting  Data review  NSLDS Date Entered Repayment  Late Stage Delinquency Assistance  Loan Record Detail Report  Budget Activities  Reflect  Analyze  Aspire  Counsel  Educate  Communicate  Succeed
  • 26. TIPS FOR TAKING CONTROL OF YOUR CDR EFFORTS Processes  Enrollment reporting  Data review  NSLDS Date Entered Repayment  Late Stage Delinquency Assistance  Loan Record Detail Report  Budget Processes and Activities Activities  Reflect  Analyze  Aspire  Counsel  Educate  Communicate  Succeed Complete the evaluation to request a follow-up!
  • 27. STUDENT CONNECTIONS  Analyze data  Contact and counsel  Track results  Request a demo Borrower Connect
  • 28. STUDENT CONNECTIONS Success Center Collaborative Developed and continuously improved with input from advisory boards of students and academic experts. Student-centric Interactive, multi-platform engagement creates a virtual personal assistant that accommodates students’ diverse learning styles and schedules. Innovative and Experienced Game-changing insight and technology grounded in decades of experience designing student success curricula that improve student outcomes.
  • 30. STUDENT CONNECTIONS George R Covino Connect  George.covino@studentconnections.org  317-806-0177  @GeorgeRCovino  LinkedIn Conferences  MASFAA, 10/2, Kansas City, MO  TASFAA, 10/5, Frisco, TX  NYSFAA, 10/17, Verona, NY  SWASFAA, 11/9, Oklahoma City, OK  MASFAP, 12/12, Lake Ozark, MO