The document discusses using mobile technology like tablets to improve a sales force. It describes the current paper-based situation and desire for a digital solution to provide customer information, order entry, payments, and communication tools. It presents the Samsung Galaxy Tab as a customizable hardware solution and mentions potential mobile apps from Oracle, MicroStrategy, and SAP that could offer features like viewing videos, presentations, websites, and up-to-date customer/inventory data. Cost-benefit analysis shows potential increased sales, customer satisfaction and retention, and employee satisfaction from a total first year investment of around $57,000.