This document contains the resume of Don Bosco S. summarizing his professional experience and qualifications. He has over 4 years of experience in human resources for healthcare organizations in Dubai and India, including at Aster DM Healthcare and Apollo Hospitals. His experiences include recruitment, training and development, and maintaining personnel files for international accreditation standards. He holds an MSc in Psychology from Christ University and speaks several languages.

1. Certifications
Aspiring to work in a reputed Health Care Organization where my
knowledge and understanding of the Human Resources, to utilize
and achieve the organization goals. Also strongly believe that my
skills and personality in the Human Resource Development &
Management will contribute to growth of the Organization.
 Dedicated experience in Healthcare industry as
Executive – Human Resources in Aster DM
Healthcare, Dubai, UAE & Apollo Hospitals, India
 Experience in the Joint Commission International
Accreditation JCI - Quality Audit in maintaining
personnel files as per the Staff Qualifications &
Education (SQEs) chapters of the audit.
 Experience in Human Resource operations, Training &
Development & Recruitment.
Education Year University
MSc. Psychology -
Human Resources 2010-2012
Christ
University,
Bangalore
BA - Psychology,
Journalism, English
Nov-2007 to June-
2010
Bangalore
University
PUC March-2007 Board of Kerala
SSLC March-2004 Board of
Karnatak
a
 DISC profiling ( Human Behavioral Consultant, The
leadership institute of America)
 TA 101– (International TA Association)
 Organizer for 5th International Patient Safety Congress –
2015 hoisted by Apollo Hospitals, Bangalore
Operating Systems : Windows Server 2003/2008/2008R2,
Windows XP/Vista & Win 7
Office Suites : Microsoft Office (outlook, word, Excel
and power point)
Computer software : Outlook, oracle
Don Bosco S
Professional Summary
Other Skills
Email: donhrdm2011@ gmail.com Skype ID : don.bosco74
Objective
Education
Contact Number:
+971-559250051
+91- 553379220
Personal Data
D.O.B :05-11-1986
Sex : Male
Religion : Christian
Nationality : Indian
Marital Status: Single
Passport No : L3198853
Place of issue :Bangalore
Date of issue :01/07/2013
Date of expiry :30/06/2023
Visa status: Employment
Visa
Father's name:Sinnappan
Mother's name :Selina Mary
Address :
Mariyamangalam
Thomayarpalayam(PO)
Kollegal (TQ)
Chamarajnagar (DT)
Karnataka- 571439
India.
Languages Known
English, Malayalam,
Tamil, Kannada,
Telugu.

2. EXPERIENCE
4 years of dedicated experience in Healthcare industry- Aster DM Healthcare, Dubai
Apollo Hospitals Bangalore, as an Executive – Human Resources and have played
generalist role.
Employment History - 2
Executive – Human Resources
Aster DM healthcare, Dubai - 1st May- 2016 to till date
Aster is one of the largest and fastest growing conglomerates in the MENA region. An
expansive portfolio includes hospitals, clinics and retail pharmacies. Headquartered in Dubai,
the Aster DM network now encompasses 13,477 employees, 1003 doctors with several JCI
accredited clinics and diagnostic centers.
Roles and Responsibilities:
 Recruiting Medical & Allied Health Professional – Doctors, Nurses, Technicians and
Non – Medicos.
 Executing DHA, MOH and HAAD licensing and providing license timely to the
medical professionals.
 Coordinating with insurance companies for Malpractice insurance for healthcare
professionals.
 Ensuring the PR to provide Employment Visa and renewals without fail.

 Conducting induction program for new joiners.

 Experience in the Joint Commission International Accreditation (JCI) - Quality Audit
in maintaining personnel files as per the Staff Qualifications & Education (SQEs)
chapters of the audit.
 Ensures that staff queries are quickly and accurately addressed, or referred to
the appropriate person.
 Provides assistance to the HR Manager as and when required.

3. Employment History - 1
Executive – Human Resources
Apollo Hospitals, Bangalore, India - 16th August- 2013 to 25th April 2016
Apollo Hospital is one of the best hospitals in India. It is also JCI (Joint commission
International) accredited Hospitals in Bangalore.
Roles and Responsibilities:
a) JCI Audit Experience:
 Experience in the Joint Commission International Accreditation (JCI) - Quality Audit in
maintaining personnel files as per the Staff Qualifications & Education (SQEs) chapters
of the audit.
b) Human Resources & Services :
 HRMIS report generating and reporting to corporate office.
 Maintenance of HR records and systems.
 Ensures that staff queries are quickly and accurately addressed, or referred to the
appropriate person.
 Experience in recruitment and scheduling for interviews in coordination with the
department HOD’s
 Assists the Recruitment Teams when required.
 Assists the Coordinators in the compilation of statistics / reports when needed.
 Arranging the company accommodation in coordination with the company
accommodation officer & allocating the rooms for the Nurses & Doctors other
employees according to their eligibility.
 Provides assistance to the HR Manager as and when required.
 Handling employee’s queries related to employee benefits and staff insurance process.
 Coordinating for organizing ESS –Employee satisfaction survey every quarterly.
 Carrying out background and reference checks on prospective employees.
 Good skills with the Microsoft suite of products, including Outlook, Word, Excel and
PPT.
 Ensures that employee and department confidentiality is maintained.

4. c) Training & Development
 Conducting new employee orientation.
 Conducts coaching and mentoring with employees and the HR team when required, with
the guidance of the HR Manager
 Conducting department functional TNI (Training Need Analysis)
 Taking care of the training records and co coordinating for all the skill based trainings Eg
: BLS ACLS, NALS/PALS, Fire Safety, HAZMAT trainings.
 Organizing employee engagement activities
 Organizing Employee of the Month, Employee of the Year interviews, ceremonies like
annual day and Annual sports meet.
d) Service Excellence:
 Monitoring every day grooming check of the frontline employees and generate a
grooming report every month to ensure the quality service to the customer.
 Training operations staffs on courteous phrases, customer sensitization, IP & OP
services etc…. to serve customers effectively.
 Initiating 5s quality projects through operations department and coordinating for all
quality related trainings.
 Coordinating for the VOC (Voice of Customers) project efficiently and ensuring the
customer feedback is collected and taken further action to improve the service quality.
 Coordinating for organizing 5th International Patient Safety Congress – 2015 hoisted
by Apollo Hospitals, Bangalore.
 Organizing birthday celebrations or anniversary celebrations to make the patients feel at
home and bringing the surprise in their life under the topic TLC (Tender Loving Care)
Declaration
I hear by declared that the above mentioned information is correct up to my knowledge
and I bear the responsibilities for the correctness of the mentioned particulars.
Yours faithfully,
Don Bosco S.